InterServer Review

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User reviews (1373)

InterServer is a leading provider of web hosting services, Cloud VPS hosting, dedicated servers, and colocation. It has been in the web hosting industry for more than 22 years


About InterServer:
Owner/CEO:
Mike Lavrik
Established:
1999
Phone:
USA: +1-201-605-1440
Address:
PO BOX 1707, Englewood Cliffs, NJ 07632
Servers Locations:
  • Secaucus, NJ
    Secaucus, NJ
Servers Locations: 1
  • Secaucus, NJ
    Secaucus, NJ
Customer Support: 1
English
Website: English
All languages (1)
English
Support: English
Live chat
United States
United States Accepted
4.2/5
Perfect Hosting Provider
by Trust Host Review
Features: Good
Reliability: Trustworthy
User Friendly: Good
Support: Excellent
Price: Affordable
Promotion: Good discount
Other Factors: Good
John Macbright
Author: John Macbright Last updated: 07 June 2024

Review InterServer 2024

The biggest surprise of all is that even if people don’t really acknowledge InterServer, the provider is 21 years old.

\Was it word of mouth? It must have something up its sleeve, right?

All the InterServer.net reviews I read created a positive image. It seems that InterServer is a really good provider. Or, this is among the most well-kept conspiracies of all time. Its website says that 70% of the customers are migrations, so there has to be a reason for that.

Plans and Prices: InterServer offers a variety of hosting services including shared hosting, Cloud VPS hosting, dedicated servers, and colocation. Their pricing is competitive, starting at $2.50 per month for the introductory plan. They provide unlimited storage, business emails, and domains with their shared web hosting plan. This makes InterServer an affordable choice for businesses of all sizes.

Ease of Use: InterServer provides a user-friendly control panel that makes managing your website easy. However, some users have reported that the control dashboard can feel outdated. Despite this, the general consensus is that InterServer is easy to use.

Performance: InterServer is known for its reliable performance, offering a 99.9% uptime guarantee. This ensures that your website is always accessible to your visitors. Users have reported positive experiences with the speed and performance of their websites hosted on InterServer.

Security: InterServer takes security seriously. They offer InterShield Security, an in-house malware database, and a machine learning firewall and automatic virus scanner to help protect your website and increase security. This commitment to security can give users peace of mind knowing that their website is protected.

Customer Support: InterServer offers 24/7 expert support. While some users have reported difficulties in receiving helpful responses from live chat, many others have praised InterServer’s customer support for being quick, responsive, and helpful.

InterServer

InterServer is a leading provider of web hosting services, Cloud VPS hosting, dedicated servers, and colocation. It has been in the web hosting industry for more than 22 years

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InterServer's rating: Perfect hosting provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. e also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

The PERFECT reputation ranking is for hosting providers that have many registered users and does not receive severe complaints. These providers deserve your peace of mind.

Parameters Score Why did we give this score?
Features 4 Good - We consider a number of factors when rating features, including: usefulness, ease to use, effectiveness, impact.. InterServer's feature is excellent. It provides a high level of value to the user and is easy to use and effective.
Reliability 5 Mostly credible - InterServer consistently meets its promises and delivers on time. They have an excellent customer service record and are very responsive to customer complaints.
User Friendly 4 Good - Easy to Use: InterServer is very easy to navigate and use. Users will have no trouble finding the information they need or completing tasks.
Support 5 Excellent - The support service is excellent. There is a comprehensive user manual and FAQ page. The helpdesk is very responsive and helpful. The support time is very fast and there is live chat with customers. The service supports multiple languages and provides excellent customer service.
Price 4 Affordable - The pricing of InterServer is affordable. It is slightly lower than the average prices of similar services, and there is some flexibility in the price list.
Promotion 4 Good discount - InterServer offers frequent promotions. Their promotions are attractive and have a wide reach. There are a few bonus programs, discounted codes, or percentage discounts. They have a few conditions for receiving promotions, but their targeted audience is broad. Their rewards programs and loyalty programs are strong, and their discounts and special offers are frequent and appealing.
Other Factors 3.5 Good - The number of customers is high, and the partner reviews are mostly positive. The company's revenue is also high

Pros and Cons

Here are the pros and cons of using InterServer as your hosting platform.

Positives

  • Affordable month-to-month pricing
  • Free SSL, weekly backups, and malware protection
  • 99.99% uptime result
  • Classic cPanel interface

Negatives

  • Customer support can be hit-and-miss
  • Account interface is outdated
  • Limited Global Presence: InterServer is primarily based in the US, which might impact the speed and performance of websites targeting audiences in other regions.
  • No Free Domain: Unlike some other hosting providers, InterServer does not offer a free domain name with their hosting plans.
  • Additional Costs: Some features and services may come with additional costs, which could increase the overall price of hosting.

Interesting facts

InterServer is known for its reliability, with a 99.9% uptime guarantee.
They also offer a 30-day guarantee, promising a refund if you are not fully satisfied with their web hosting plans
Unlimited Features: InterServer provides unlimited storage, business emails, and domains with their shared web hosting plan, which can be very attractive to customers.
Datacenters: InterServer operates its own datacenters, which allows for better control over server performance and security.
Green Hosting: InterServer uses energy-efficient hardware in their datacenters, which could appeal to environmentally conscious customers.

In conclusion, InterServer offers a wide range of services at affordable prices, reliable performance, robust security measures, and responsive customer support. However, the user interface could benefit from modernization. Overall, InterServer is a solid choice for web hosting services.

Frequently Asked Questions(FAQ)

What is the average uptime percentage for InterServer?

We guarantee 99.9% uptime, backed by our Service Level Agreement.

Can I register a domain through InterServer?

Yes, we offer domain registration for a wide range of extensions at competitive prices.

What payment methods do you accept?

We accept major credit cards, PayPal, and Bitcoin.

How quickly can I get support from InterServer?

We provide 24/7 live chat, email, and phone support to all customers.

What kind of reviews have customers left for InterServer?

We have consistently received positive reviews from users on platforms like Trustpilot and G2.

Are there any current promotions or discounts available for InterServer?

Yes, we offer special discounts and promotions throughout the year. Please check our website for the latest deals.

What is the minimum contract period for InterServer hosting plans?

We offer flexible monthly or annual billing cycles, with no minimum contract term.

Does InterServer offer any guarantees or money-back policies?

We provide a 30-day money-back guarantee for all hosting plans, ensuring your satisfaction.

What security features does InterServer implement?

We utilize industry-standard security measures, including SSL encryption, firewalls, and malware scanning, to protect your data and website.

Is InterServer suitable for both personal and business websites?

Yes, we offer a range of hosting plans to meet the needs of both individuals and businesses of all sizes.

Latest user reviews

fazalqwe
• 2 days ago
I purchased their plan on 27 April. Firstly, I felt difficulty as there were too many complications in their backend system. Eventually, my site bloggingadvance.com was developed and I started doing work on it. However, their servers went down many times a day and my viewers were complaining so I have to shift to another hosting now. I do not recommend Interserver, as they have really unsatisfactory services.
zoolane
• 2 days ago
I've been with Interserver for a couple years. Since Centos7 End Of Life was June 30, 2024, I was going to install UBUNTU on this dedicated server. I purchased 3 dedicated servers back in 2022, but this was the only one that worked correctly. (I suggest you run HDPARM or FIO to check SSD times). I called support on a Sunday night. This eliminated the weekday morning and afternoon rush, and I got right in. I was told that support would do the Install and then the cPanel install, and it should only take an hour. All I had to do was to create a ticket, and they'd start on it right away. I gave them a detailed numbered list of of what I wanted done, and they screwed up every item! I told them I needed the PTR Record set to a certain HOSTNAME. They set it to an old HOSTNAME I had 2 years ago. Now the IP is locked to this older HOSTNAME, and the server's SSL Certificate is also locked to this outdated server PTR, so all the domains see this server as an imposter, and warns all traffic to the server. A quick way out of this mess would be to assign me a new block of IP addresses. I've spent hours trying to delete "A" records and DNS Zones associated with the old name, only to find that one or more of their techs went back in and changed everything back to the old name. Now I loaded HOST ACCESS with my IPs just to keep their techs out!!!. Hackers are bad enough, but this is a similar problem that I experienced with this company a few years back. Did I mention they set the server up with the WRONG PASSWORD, then put in the ticket that they reset it again? It was only after I called the support line and requested that he try to log into the server, that the password was finally corrected. The only downtime I've had with their servers was when their support techs got involved. It seems to me that they made things worse! It is now after midnight on the 3rd day of a job that was supposed to take an hour! Btw.... Did I mention the tech who was supposed to install UBUNTU told me that UBUNTU 22.04 will NOT work with cPanel?? This is an insult, since I already have other servers running this configuration. I sent him a link to cPanel Docs.Interserver needs a fresh supply of knowledgeable techs, because some of one's there just can't make it in the real world. I would not recommend Interserver to anyone.
Opeyemi Otemuyiwa
• 3 days ago
InterServer is the best because ever since I joined them i have being enjoying their service. When I compared InterServer with the many hosting companies i have used before, InterServer is the best.
Michael Jackson
• 4 days ago
Good when things are good. But. Got a problem that needs support outside of US business hrs?Suck it up buttercup.a. Bare metal machines come with minimal tools.b. Inhouse engineers are just not there. So there is nothing to be done till that have their morning latte and come into work.The 24/7 support promise doesn't mean technical support, just someone who can say. "We have your ticket."EditYes. This is my1 star review account. I notice you didn't deny the lack of engineering support outside usa business hrs.I stand by my review. Great till you need after hrs support beyond level 1 tech support. Then there is none.
Kamal J
• 2 weeks ago
Unable to access our server. Server is down without any notice.
Rashid Abbas
• 2 weeks ago
Interserver is the best. They have fixed rates meaning the rate would be locked when buying the service and you can renew with the same rates.Their service is the best. The technical team is super. I asked them to migrate my hosting to another server they did it very well and shared step-by-step updates.
Muhammad Rashid Abbas
• 2 weeks ago
Interserver is the best. They have fixed rates meaning the rate would be locked when buying the service and you can renew with the same rates.Their service is the best. The technical team is super. I asked them to migrate my hosting to another server they did it very well and shared step-by-step updates.
Solomon Ezekiel
• 2 weeks ago
I was trying to make a payment and boom, I was logged out immediately and my account was locked. Now I can’t log back in or even reset the password
Lan
• 3 weeks ago
The services are great, support service is 100%. All queries are handled within the shortest time. Interserver is the best.
Luthier Bench
• 3 weeks ago
This is a 5-star hoster company in 2024 in the post-EIG era. We run multiple sites for our business and clients and decided to migrate from MDD hosting (where support has fallen down over the last year). We scoured the market for a great company at a great price, and what we found is a solid company at a superb price. The pricing of $2.50 (and then $7/month) is truly outstanding when you consider they provide intelligent 24/7 chat even for lowest shared account. The backend is stellar - the best backend we have ever managed in a hoster - looks like high-end enterprise account. We recommend this hoster. Given how far the industry has declined in the last 15 years, this hoster reminds us that there is still solid deals at great companies. Let's hope EIG doesn't buy and destroy this one.

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InterServer's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
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User reviews of InterServer

This is a place to share experience with InterServer. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

4.5

Rated by 1373 users

5
1076
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132
3
29
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1
120
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InterServer's Coupons

Browse all bonuses and promotions offered by InterServer, including their first deposit bonus and other generous promotions.

InterServer's Welcome Offer: First Month Hosting at Just $0.01!
United States

Exclusive for Trust Host Review visitors

We are pleased to share this outstanding InterServer coupon exclusively with our loyal HostAdvice users. When you activate the InterServer offer, you can lower your first month’s payment on any of the company’s hosting plans to just $0.01. This applies to all the company’s packages, including:

• Web hosting starting as low as $5.00 a month
• VPS hosting (including WordPress and Windows) as low as $6.00
• Webuzo Virtual Machine Hosting starting at $6.00 per month

Stop stressing about your startup costs and start building your web presence the way you want with this appealing InterServer deal.

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*Unlimited Storage
*Easy Control Panel
*450+ Cloud APPS
*Free Website Migration

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90% OFF SPECIAL PROMOTION
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Our all-inclusive web hosting plan has everything you need to power your website. Now with even more reasons to try InterServer! $2.50 for 1 month of service. Try our service to see for yourself why so many are making the switch.

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