InterServer Review 2026

User reviews (1396)

InterServer is a long-running US hosting company founded in 1999, known for budget-friendly plans and a “price lock” approach designed to keep renewal costs predictable. It offers a broad product range—shared hosting, managed WordPress options, VPS (including scalable “slices”), bare metal dedicated servers, and colocation—backed by multiple US data center facilities, primarily in the New York/New Jersey metro plus additional US locations.


About InterServer:
Owner/CEO:
Mike Lavrik, John Quaglieri
Established:
1999
Phone:
+1 201-605-1440
Address:
110 Meadowlands Pkwy #100, Secaucus, NJ 07094, USA
Servers Locations:
  • Data centrer in us
    Jersey City,
  • Data centrer in us
    Dallas
  • Data centrer in us
    Carlstadt
  • Data centrer in us
    Los Angeles
  • Data centrer in us
    Secaucus, NJ
Servers Locations: 5
  • Jersey City,
    Jersey City,
  • Dallas
    Dallas
  • Carlstadt
    Carlstadt
  • Los Angeles
    Los Angeles
  • Secaucus, NJ
    Secaucus, NJ
Customer Support: 1
English
Website: English
All languages (1)
English
Support: English
Live chat
United States
Service Available
4.4/5
Top-Tier Provider
Features Excellent
Reliability Trustworthy
User Friendly Excellent
Support Excellent
Price Very affordable
Promotion Very generous
Other Factors Excellent
Author

John Macbright

Last updated: 20 January 2026

InterServer

InterServer is a long-running US hosting company founded in 1999, known for budget-friendly plans and a “price lock” approach designed to keep renewal costs predictable. It offers a broad product range—shared hosting, managed WordPress options, VPS (including scalable “slices”), bare metal dedicated servers, and colocation—backed by multiple US data center facilities, primarily in the New York/New Jersey metro plus additional US locations.

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Pros and Cons

Here are the pros and cons of using InterServer as your hosting platform.

Positives

Excellent price/value for US-based hosting, especially VPS/dedicated entry points.
Wide product range (shared/VPS/bare metal/colo) suitable for scaling without switching vendors.
Dense NYC-region infrastructure options (good for US-East latency-sensitive workloads).
Clear SLA language on network availability.

Negatives

Support experience can be inconsistent (some users report delays; mixed anecdotal signals across platforms).
Not a truly global host (primarily US facilities—fine for US market, less ideal for APAC/EU-first audiences).
Budget host trade-offs: tooling/UI may feel less polished than premium managed WordPress specialists (common theme in external reviews).

Interesting facts

Discover the unique features that make InterServer stand out

Network SLA: 99.9% monthly network availability (excluding scheduled maintenance).

Data center positioning: the company highlights redundancy and states enterprise-grade availability goals.

Shared hosting plan messaging: includes 99.9% uptime and 30-day guarantee language on plan pages.

Strong US presence: NYC-area density plus LA, Dallas, and more.

Payment flexibility: cards, PayPal, wire options, and crypto.

InterServer's rating Top-Tier Provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. We also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

Strong reputation and consistent customer trust. Mature operations, transparent terms, and reliable support—well-suited for business-critical hosting.

Features
4.5 /5 Excellent

Feature depth is a clear highlight in many cases. Across typical offerings from InterServer, users often get free SSL, automatic backups, streamlined setup, and strong security options like DDoS protection and malware scanning. Performance tooling—such as SSD/NVMe, caching, and a CDN—is commonly available. Tools like staging and one-click restore tend to be clearly presented, with fewer forced add-ons. Transparent resource limits (CPU/RAM/IO) and built-in performance controls are major positives.

Reliability
4.4 /5 Trustworthy

High reliability is supported by measurable results and mature operations. With InterServer, we commonly expect sustained uptime at ≥ 99.99%, fast and stable in-region TTFB (often p50 ≤ 200ms and p95 ≤ 500ms), and resilient load behavior (very low error rate, commonly ≤ 0.1%, no crashes, and fast recovery). When incidents happen, communication and remediation are typically timely and professional.

User Experience
4.2 /5 Excellent

The overall experience is polished and beginner-friendly. Setup is straightforward, the dashboard is clean, and common tasks—buying a plan, connecting a domain, installing WordPress, creating email—are simple with InterServer. Tools like cPanel/Plesk, one-click install, staging, and auto SSL usually work smoothly, supported by clear guides and helpful error messaging. Performance tools (cache/CDN/PHP settings) are easy to find and configure.

Support
4.1 /5 Excellent

Support is consistently responsive and capable. With InterServer, help is commonly available 24/7 via live chat and tickets (sometimes phone). Replies are fast, answers are clear, and issues are handled end-to-end. Documentation and incident communication are usually strong. In measurement-based checks, chat first response is often ≤ 2 minutes, ticket/email first response ≤ 60 minutes, and most common issues are resolved within 12–24 hours.

Pricing
4.8 /5 Very affordable

Pricing is typically clear and the value proposition is strong. With InterServer, advertised prices often align with what most users pay, renewals are reasonable, and key needs—SSL, backups, and basic security—are included instead of sold as expensive add-ons. Billing is straightforward, and surprise fees are uncommon.

Promotions
4.2 /5 Very generous

Promotions are straightforward and genuinely valuable. With InterServer, discounts usually apply reliably at checkout, conditions are clearly explained (eligible plans, duration, renewal visibility), and deals are not hidden behind confusing terms. Promotions still look fair after factoring in renewals and common add-ons.

Other Factors
4.3 /5 Excellent

Transparency and operational maturity are strong. With InterServer, legal identity and contacts are clear, refund/SLA terms are consistent, and a public status page may be available. Handling of abuse/DMCA is typically mature, and privacy/compliance practices are clearly explained (e.g., GDPR where relevant). “Surprise clauses” are uncommon and policy language is generally consistent.

In conclusion, InterServer offers a wide range of services at affordable prices, reliable performance, robust security measures, and responsive customer support. However, the user interface could benefit from modernization. Overall, InterServer is a solid choice for web hosting services.

InterServer's FAQs

What is the average uptime percentage for InterServer?

We guarantee 99.9% uptime, backed by our Service Level Agreement.

Can I register a domain through InterServer?

Yes, we offer domain registration for a wide range of extensions at competitive prices.

What payment methods do you accept?

We accept major credit cards, PayPal, and Bitcoin.

How quickly can I get support from InterServer?

We provide 24/7 live chat, email, and phone support to all customers.

What kind of reviews have customers left for InterServer?

We have consistently received positive reviews from users on platforms like Trustpilot and G2.

Are there any current promotions or discounts available for InterServer?

Yes, we offer special discounts and promotions throughout the year. Please check our website for the latest deals.

What is the minimum contract period for InterServer hosting plans?

We offer flexible monthly or annual billing cycles, with no minimum contract term.

Does InterServer offer any guarantees or money-back policies?

We provide a 30-day money-back guarantee for all hosting plans, ensuring your satisfaction.

What security features does InterServer implement?

We utilize industry-standard security measures, including SSL encryption, firewalls, and malware scanning, to protect your data and website.

Is InterServer suitable for both personal and business websites?

Yes, we offer a range of hosting plans to meet the needs of both individuals and businesses of all sizes.

Latest user reviews

Psymon Robinson
• 6 months ago
Unlike other Host, interserver is not just good in one area. They are all around great. Cost, the best customer support, and usability in just their basic package. A+
John Daels
• 6 months ago
Extremely fast and helpful support, lowest storage pricing. Helped me to transfer data from external hosting provider. I'm going to order several more storages as I'm totally satisfied so far. Thank you!
joe maasri
• 6 months ago
I've been with InterServer for over 5 years now, and I couldn’t be happier.When I first started, I had zero knowledge about hosting, domains, emails — I didn’t even know the difference between a domain and hosting! But thanks to their incredible support team, who are literally available 24/7, I now manage multiple domains, addon domains, several hosting accounts, VPS and email services — all with confidence.Whenever I face any issue, they jump in immediately and solve it for me. They’ve helped me set up DNS records, troubleshoot email problems, and resolve any technical issue I’ve come across — quickly and efficiently.Their prices are also very competitive, and I’ve never experienced any downtime. I truly appreciate the team at InterServer and totally recommend them to anyone looking for reliable hosting with top-notch support !!!
Kojo K
• 8 months ago
The interserver hosting package is a very reliable and stable platform. The control panel is easy accessble with the special backup and restore feature. I have used the service since 2020 and have recently added a new hosting package as I trust them completey and can rely on the technical and customer service. Just awesome!
Matt Miller
• 9 months ago
They were fast setting up the server in less than 24 hours. Great communication throughout the process. They were very helpful in transferring my sites in. I rarely give reviews, but definitely felt they deserved it.
Sherman Hunter
• 9 months ago
W caused a propagation error, and it was prepared very quickly. We were surprised how quickly they responded. They have made a positive and excellent impression on us.
Bryan Bennett
• 9 months ago
InterServer is nothing short of amazing. They went above and beyond to help us migrate from a very challenging situation with Rapidswitch. Our server had been blocked, and InterServer’s team not only helped us break free but proved 100% that the server was being blocked. Their customer support was a total lifesaver, always responsive and reliable. We couldn’t be happier with the service and their unwavering commitment to getting the job done. If you're looking for a safe, reliable, and top-notch hosting provider, InterServer is the best of the best!Pibry Team
Tony Cam
• 10 months ago
The guys at InterServer are amazing. They are very helpful, friendly, and always quick to respond. More importantly, they know their stuff. I've been with them for approx 10 years now, and have really enjoyed the experience. I highly recommend them to anyone who asks. If you are looking for someone reliable InterServer are the right people for the job!
CHARLES CHANG
• 10 months ago
If you ever thought of cloud servers, INTERSERVER is way to go. Don't think. Just sign up. I personally have a few hosts with Interserver and all of them is running perfectly.Response is fast, no joke. All issues were solved within minutes or most, hour. NOT hours.
Paul Miller
• 10 months ago
All I can say is WOW! I have been using InterServer servers for over 15 years and have never had a single long down time or crash. I was initially attracted by the very low price for a decent configuration and suspected a bad catch.... But as time went on, my opinion changed to one of complete satisfaction.Over the years, I have recommended this hoster to many of my friends and clients, and all of them continue to use it for years without knowing any problems. and, by the way, the prices have remained as attractive as they were many years ago.Tech support is always top notch - they have solved many sensitive problems for me and did it not only for free, but also very quickly.

Payment method
Show all (10)

PayPal is accepted at InterServer
Bitcoin is accepted at InterServer
Visa is accepted at InterServer
MasterCard is accepted at InterServer
Litecoin is accepted at InterServer
Diners is accepted at InterServer
American Express is accepted at InterServer
Tether(USDT) is accepted at InterServer

InterServer's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
Kubernetes
User reviews (1396)

User reviews of InterServer

This is where you can share your experience with InterServer. Read other users' reviews or write your own to highlight its pros and cons based on real use.

4.5

Reviewed by 1396 users

5
1094
4
137
3
29
2
16
1
120
0
0
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6 months ago
The best Web Hosting Provider
Unlike other Host, interserver is not just good in one area. They are all around great. Cost, the best customer support, and usability in just their basic package. A+
6 months ago
Fast and friendly support
Extremely fast and helpful support, lowest storage pricing. Helped me to transfer data from external hosting provider. I'm going to order several more storages as I'm totally satisfied so far. Thank you!
6 months ago
Over 5 Years of Excellent Service — Highly Recommended!
I've been with InterServer for over 5 years now, and I couldn’t be happier.When I first started, I had zero knowledge about hosting, domains, emails — I didn’t even know the difference between a domain and hosting! But thanks to their incredible support team, who are literally available 24/7, I now manage multiple domains, addon domains, several hosting accounts, VPS and email services — all with confidence.Whenever I face any issue, they jump in immediately and solve it for me. They’ve helped me set up DNS records, troubleshoot email problems, and resolve any technical issue I’ve come across — quickly and efficiently.Their prices are also very competitive, and I’ve never experienced any downtime. I truly appreciate the team at InterServer and totally recommend them to anyone looking for reliable hosting with top-notch support !!!
8 months ago
Just awesome!
The interserver hosting package is a very reliable and stable platform. The control panel is easy accessble with the special backup and restore feature. I have used the service since 2020 and have recently added a new hosting package as I trust them completey and can rely on the technical and customer service. Just awesome!
9 months ago
Very happy with the onboarding process!
They were fast setting up the server in less than 24 hours. Great communication throughout the process. They were very helpful in transferring my sites in. I rarely give reviews, but definitely felt they deserved it.
9 months ago
They were extremely quick to respond to our ticket
W caused a propagation error, and it was prepared very quickly. We were surprised how quickly they responded. They have made a positive and excellent impression on us.
9 months ago
Reliable Hosting and Excellent Support
InterServer is nothing short of amazing. They went above and beyond to help us migrate from a very challenging situation with Rapidswitch. Our server had been blocked, and InterServer’s team not only helped us break free but proved 100% that the server was being blocked. Their customer support was a total lifesaver, always responsive and reliable. We couldn’t be happier with the service and their unwavering commitment to getting the job done. If you're looking for a safe, reliable, and top-notch hosting provider, InterServer is the best of the best!Pibry Team
10 months ago
Great Support and Friendly Service
The guys at InterServer are amazing. They are very helpful, friendly, and always quick to respond. More importantly, they know their stuff. I've been with them for approx 10 years now, and have really enjoyed the experience. I highly recommend them to anyone who asks. If you are looking for someone reliable InterServer are the right people for the job!
10 months ago
One of the most stable cloud host and fastest response
If you ever thought of cloud servers, INTERSERVER is way to go. Don't think. Just sign up. I personally have a few hosts with Interserver and all of them is running perfectly.Response is fast, no joke. All issues were solved within minutes or most, hour. NOT hours.
10 months ago
All I can say is WOW!
All I can say is WOW! I have been using InterServer servers for over 15 years and have never had a single long down time or crash. I was initially attracted by the very low price for a decent configuration and suspected a bad catch.... But as time went on, my opinion changed to one of complete satisfaction.Over the years, I have recommended this hoster to many of my friends and clients, and all of them continue to use it for years without knowing any problems. and, by the way, the prices have remained as attractive as they were many years ago.Tech support is always top notch - they have solved many sensitive problems for me and did it not only for free, but also very quickly.
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