InterServer Review

I purchased their plan on 27 April. Firstly, I felt difficulty as there were too many complications in their backend system. Eventually, my site bloggingadvance.com was developed and I started doing work on it. However, their servers went down many times a day and my viewers were complaining so I have to shift to another hosting now. I do not recommend Interserver, as they have really unsatisfactory services.

I've been with Interserver for a couple years. Since Centos7 End Of Life was June 30, 2024, I was going to install UBUNTU on this dedicated server. I purchased 3 dedicated servers back in 2022, but this was the only one that worked correctly. (I suggest you run HDPARM or FIO to check SSD times). I called support on a Sunday night. This eliminated the weekday morning and afternoon rush, and I got right in. I was told that support would do the Install and then the cPanel install, and it should only take an hour. All I had to do was to create a ticket, and they'd start on it right away. I gave them a detailed numbered list of of what I wanted done, and they screwed up every item! I told them I needed the PTR Record set to a certain HOSTNAME. They set it to an old HOSTNAME I had 2 years ago. Now the IP is locked to this older HOSTNAME, and the server's SSL Certificate is also locked to this outdated server PTR, so all the domains see this server as an imposter, and warns all traffic to the server. A quick way out of this mess would be to assign me a new block of IP addresses. I've spent hours trying to delete "A" records and DNS Zones associated with the old name, only to find that one or more of their techs went back in and changed everything back to the old name. Now I loaded HOST ACCESS with my IPs just to keep their techs out!!!. Hackers are bad enough, but this is a similar problem that I experienced with this company a few years back. Did I mention they set the server up with the WRONG PASSWORD, then put in the ticket that they reset it again? It was only after I called the support line and requested that he try to log into the server, that the password was finally corrected. The only downtime I've had with their servers was when their support techs got involved. It seems to me that they made things worse! It is now after midnight on the 3rd day of a job that was supposed to take an hour! Btw.... Did I mention the tech who was supposed to install UBUNTU told me that UBUNTU 22.04 will NOT work with cPanel?? This is an insult, since I already have other servers running this configuration. I sent him a link to cPanel Docs.Interserver needs a fresh supply of knowledgeable techs, because some of one's there just can't make it in the real world. I would not recommend Interserver to anyone.

InterServer is the best because ever since I joined them i have being enjoying their service. When I compared InterServer with the many hosting companies i have used before, InterServer is the best.

Good when things are good. But. Got a problem that needs support outside of US business hrs?Suck it up buttercup.a. Bare metal machines come with minimal tools.b. Inhouse engineers are just not there. So there is nothing to be done till that have their morning latte and come into work.The 24/7 support promise doesn't mean technical support, just someone who can say. "We have your ticket."EditYes. This is my1 star review account. I notice you didn't deny the lack of engineering support outside usa business hrs.I stand by my review. Great till you need after hrs support beyond level 1 tech support. Then there is none.

Unable to access our server. Server is down without any notice.

Interserver is the best. They have fixed rates meaning the rate would be locked when buying the service and you can renew with the same rates.Their service is the best. The technical team is super. I asked them to migrate my hosting to another server they did it very well and shared step-by-step updates.

Interserver is the best. They have fixed rates meaning the rate would be locked when buying the service and you can renew with the same rates.Their service is the best. The technical team is super. I asked them to migrate my hosting to another server they did it very well and shared step-by-step updates.

I was trying to make a payment and boom, I was logged out immediately and my account was locked. Now I can’t log back in or even reset the password

The services are great, support service is 100%. All queries are handled within the shortest time. Interserver is the best.

This is a 5-star hoster company in 2024 in the post-EIG era. We run multiple sites for our business and clients and decided to migrate from MDD hosting (where support has fallen down over the last year). We scoured the market for a great company at a great price, and what we found is a solid company at a superb price. The pricing of $2.50 (and then $7/month) is truly outstanding when you consider they provide intelligent 24/7 chat even for lowest shared account. The backend is stellar - the best backend we have ever managed in a hoster - looks like high-end enterprise account. We recommend this hoster. Given how far the industry has declined in the last 15 years, this hoster reminds us that there is still solid deals at great companies. Let's hope EIG doesn't buy and destroy this one.