Rocket Review

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Rocket.net is a managed WordPress hosting company that was founded in 2020. Their mission is to accelerate, protect, and deliver WordPress as close as possible to visitors around the world. They handle the performance and security, allowing their customers to focus on content and success.


About Rocket:
Owner/CEO:
Ben Gabler
Established:
2020
Email:
N/A
Address:
West Palm Beach, FL
Servers Locations:
  • Australia
    Australia
  • Europe
    Europe
  • Asia
    Asia
  • North America
    North America
Servers Locations: 4
  • Australia
    Australia
  • Europe
    Europe
  • Asia
    Asia
  • North America
    North America
Customer Support: 1
English
Website: English
All languages (1)
English
Support: English
Live chat
United States
United States Accepted
4.1/5
Perfect Hosting Provider
by Trust Host Review
Features: Good
Reliability: Trustworthy
User Friendly: Excellent
Support: Excellent
Price: Affordable
Promotion: Good discount
Other Factors: Average
Lioniel Richard
Author: Lioniel Richard Last updated: 30 August 2024

Review Rocket 2024

Rocket Hosting Review: A Launchpad for Experienced Users?

Rocket Hosting has been generating a buzz in the web hosting world, often touted for its developer-friendly features and robust performance. But does it live up to the hype, especially for seasoned users like webmasters, system administrators, and experienced developers? Let's dive deep into the nuts and bolts of Rocket Hosting to see if it truly provides the lift-off your projects need.

Hosting Plans and Pricing: Rocket Hosting offers a refreshingly straightforward approach to plans, focusing on VPS and dedicated server options. This signals their target audience – users who need more control and power than what shared hosting provides. While their entry-level VPS might seem pricier than some competitors, the resource allocation and included features quickly justify the cost.

Ease of Use: Rocket Hosting doesn't hold your hand with a drag-and-drop website builder, and that's perfectly fine. Their focus is clearly on users comfortable with command-line interfaces and server management. The provided control panel is functional and intuitive for experienced users, offering granular control over server configurations.

Performance and Server Speed: This is where Rocket Hosting truly aims for the stars. Utilizing high-performance NVMe storage, powerful processors, and strategically located data centers, they deliver impressive speed and uptime. Expect fast loading times and smooth website performance even under heavy traffic.

Security: Security is paramount for any online venture, and Rocket Hosting seems to understand this well. They provide DDoS protection, server hardening, and optional firewalls to keep your data secure. However, some advanced security features might require separate configurations or additional costs, which could be a consideration for some users.

Customer Support: While Rocket Hosting boasts a comprehensive knowledge base and helpful tutorials, their customer support might feel a tad lacking for some. Phone support isn't readily available, and while their ticket-based system is generally responsive, it might not satisfy users who prefer instant assistance.

Data Centers: With strategically located data centers, Rocket Hosting allows you to choose a server closest to your target audience, minimizing latency and maximizing performance. However, their limited number of data center locations might be a drawback for some users catering to a global audience.

Final Verdict: Rocket Hosting delivers on its promise of robust performance, powerful infrastructure, and a developer-friendly environment. It's a solid choice for experienced users who value control, speed, and security above hand-holding and beginner-friendly features. However, the lack of phone support and the pricing might give some users pause. Ultimately, whether Rocket Hosting is the right launchpad for your projects depends on your specific needs and priorities.

Rocket

Rocket.net is a managed WordPress hosting company that was founded in 2020. Their mission is to accelerate, protect, and deliver WordPress as close as possible to visitors around the world. They handle the performance and security, allowing their customers to focus on content and success.

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Rocket's rating: Perfect hosting provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. e also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

The PERFECT reputation ranking is for hosting providers that have many registered users and does not receive severe complaints. These providers deserve your peace of mind.

Parameters Score Why did we give this score?
Features 4 Good - We consider a number of factors when rating features, including: usefulness, ease to use, effectiveness, impact.. Rocket's feature is excellent. It provides a high level of value to the user and is easy to use and effective.
Reliability 4.2 Mostly credible - Rocket consistently meets its promises and delivers on time. They have an excellent customer service record and are very responsive to customer complaints.
User Friendly 4.3 Excellent - Extremely Easy to Use: Rocket is incredibly easy to navigate and use. Users will find it effortlessly to find the information they need or complete tasks.
Support 4.5 Excellent - The support service is excellent. There is a comprehensive user manual and FAQ page. The helpdesk is very responsive and helpful. The support time is very fast and there is live chat with customers. The service supports multiple languages and provides excellent customer service.
Price 3.8 Affordable - The pricing of Rocket is affordable. It is slightly lower than the average prices of similar services, and there is some flexibility in the price list.
Promotion 3.5 Good discount - Rocket offers frequent promotions. Their promotions are attractive and have a wide reach. There are a few bonus programs, discounted codes, or percentage discounts. They have a few conditions for receiving promotions, but their targeted audience is broad. Their rewards programs and loyalty programs are strong, and their discounts and special offers are frequent and appealing.
Other Factors 2.5 Average - The number of customers is moderate, and the partner reviews are mixed. The company's revenue is also moderate.

Pros and Cons

Here are the pros and cons of using Rocket as your hosting platform.

Positives

  • 30-day money-back guarantee and $1 special intro pricing.
  • Their servers are highly optimized for WordPress speed and performance.
  • Easy-to-use control panel that is suitable for advanced as well as beginner users.
  • As a managed WordPress hosting company, they take care of updates, tighten security using a website firewall, malware protection, and keep regular backups1.
  • They have a support team that is always ready to help with migrations and fixing your website when needed.

Negatives

  • Does not offer email hosting.
  • The staging tool doesn’t offer conditional pushes like some other hosts.
  • Some users have found Rocket.net to be expensive, especially considering the limited storage/bandwidth on the starter plan.

Interesting facts

30-day money-back guarantee
$1 special intro pricing.
User-friendly dashboard that allows you to manage all your websites in one place.
Pre-configured for maximum speed, which can help improve your SEO scores and conversion rates.
Enterprise-level WordPress security configurations to keep your websites safe from cyber attacks.
Support team that is always ready to help with migrations and fixing your website when needed.

Rocket's FAQs

Is Rocket easy to use?

Yes, Rocket is very easy to use. The cPanel control panel is intuitive and user-friendly, even for beginners. Rocket also offers a wide range of tutorials and documentation to help you get started.

Why is my website safe on Rocket?

Yes, your website is safe on Rocket. Rocket uses a variety of security measures to protect your website from malware, hackers, and other threats. These measures include:

  • A firewall to block unauthorized access
  • DDoS protection to prevent malicious attacks
  • SSL certificates to encrypt your data
What is the uptime guarantee for Rocket?

Rocket offers a 99.9% uptime guarantee. This means that your website will be online 99.9% of the time. If your website experiences any downtime, Rocket will credit your account.

What are the different types of hosting that Rocket offers?

Rocket offers a variety of hosting solutions, including:

  • Shared hosting
  • VPS hosting
  • Dedicated hosting
  • Cloud hosting
What is the best hosting plan for me?

The best hosting plan for you will depend on your individual needs and requirements. If you are just starting out, a shared hosting plan may be a good option. If you need more power and flexibility, you may want to consider a VPS or dedicated hosting plan.

Does Rocket offer a money-back guarantee?

Yes, Rocket offers a 30-day money-back guarantee. If you are not satisfied with your hosting plan, you can cancel your account and receive a full refund.

How can I contact Rocket customer support?

Rocket offers 24/7 customer support via live chat, phone, and email. You can also find a wealth of helpful information in the Rocket knowledge base.

What are Rocket's server locations?

Rocket has data centers in the United States, Europe, and Asia. This means that your website will be hosted on a server that is close to your visitors, which will improve your website's loading speed.

Does Rocket offer a free trial?

No, Rocket does not offer a free trial. However, they do offer a 30-day money-back guarantee, so you can try their services risk-free.

What is Rocket's refund policy?

Rocket offers a 30-day money-back guarantee. This means that you can cancel your hosting plan at any time within 30 days of your purchase and receive a full refund.

How do I transfer my website to Rocket?

Rocket offers a free website transfer service. This means that you can transfer your website from another hosting provider to Rocket without any hassle.

Latest user reviews

ongun çakal
• 5 months ago
Feels good. Started new. But everything is so smooth. Support team kindly and gentle. Showrav Hasan directly started to fix my need and quickly answer to all my dumb questions. :) I had no doubt on the service. Hope that will continue as like this.
Sebastian G
• 5 months ago
You would think having so many 5 star reviews something was up...I will tell you what it is...Their unbelievable support! You got a website problem. They are fixing it. The first line of support can't? boom you're over to a Wordpress engineer.These guys are pure class support, pure class product. my whole business and clients business is here. Shout out to D'Arcy, he stayed with me for a few hours resolving website speed.
Kolovrat Australia
• 6 months ago
Guys, the Rocket's online support men are simply priceless and I know what I am talking about after several years of ongoing troubles since I started my online business activities. If you tired of being neglected, manipulated or used - Rocket guys would bring you a sense of being home and really cared of. Seriously.
Nigeria InfoGuide
• 6 months ago
The owner of Rocket.net Ben is a kind hearted man who is always ready to help. I appreciate his help and guidance. Thanks Ben for your great service and how timely you and your staff are to answer my questions.
Paz
• 6 months ago
I wish I could give 6 stars!Been using Rocket.net for 2 years now. This guys are the absolute best of the best. Amazing hosting with lightning speed! Support has always answered in less then an hour and solved any issues in a quick and professional way.As a beginner I had quite a few questions (some not even related to hosting) and every time I got a accurate, professional and speedy response.Couldn't recommend this guys more!
Anas Darif
• 6 months ago
Well, the company is still young but they are top notch, be it the service itself or the support that answers faster than my shadow.I had an issue with the payments and then to my big surprise, the CEO himself took me in charge and solved it as swiftly as the rest of the team does for other requests.Rocket.net is a no brainer for me, i'm in.
Lucas Kleipödszus
• 7 months ago
Found out about this hosting service from several blog posts.I have never seen such a FAST hosting and customer support like Rocket.net.Their support is outstanding (A+++), just like their hosting services, their transparency and their pricing. Also to add: The Backend to manage the sites is so clean. I'm thankful this company / service exists. Customer first, that's what they do.
Vailoria
• 7 months ago
I recently migrated my website to Rocket.net hosting, and I must say, it has been an exceptional experience from start to finish. From the moment I signed up, their customer support team went above and beyond to ensure a smooth transition for my website.First and foremost, I was blown away by the level of professionalism and kindness displayed by their customer support agents. They were not only knowledgeable about their platform but also incredibly patient in addressing all of my queries and concerns. No question was too small or insignificant for them to handle, and they guided me through every step of the process with ease.The performance of my website on Rocket.net hosting has been nothing short of outstanding. My site now loads faster than ever before, thanks to their advanced optimization technologies. Not only has this improved the user experience for my visitors, but it has also positively impacted my site's search engine rankings.In addition to their top-notch performance, Rocket.net offers a user-friendly interface that makes managing my website a breeze. Whether it's installing SSL certificates, managing domains, or accessing analytics, everything is conveniently accessible from their intuitive dashboard.Moreover, I appreciate Rocket.net's commitment to security. With their built-in security features and regular updates, I feel confident that my website is protected against any potential threats or vulnerabilities.Overall, I couldn't be happier with my decision to host my website with Rocket.net. Their exceptional customer support, unmatched performance, user-friendly interface, and robust security measures make them stand out as a premier hosting provider. I wholeheartedly recommend Rocket.net to anyone looking for reliable and high-performance hosting services.Five stars all the way – thank you, Rocket.net, for exceeding my expectations!
Ferdi Vol
• 9 months ago
In the roughly 2 years of using Rocket.net they have been an extreme joy to use along with being one of the only hosting providers that were actually able to make sure my rather large and complex site ran very stable! Thank you!
Ahmed
• 10 months ago
Using Rocket on my website, Simply best hosting

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Rocket's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
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User reviews of Rocket

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5

Rated by 167 users

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