WIX.COM Review

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Wix.com is a leading cloud-based website development platform that has taken the world by storm. With its user-friendly interface and a plethora of features, Wix.com has become a go-to choice for individuals and businesses looking to build a strong online presence.

 

About WIX.COM:
Owner/CEO:
Avishai Abrahami & Giora Kaplan
Established:
2006
Address:
Tel Aviv, 40 Namal Tel-Aviv st., Israel
Servers Locations:
  • Ireland
    Ireland
  • Israel
    Israel
  • Japan
    Japan
  • United States
    United States
Servers Locations: 4
  • Ireland
    Ireland
  • Israel
    Israel
  • Japan
    Japan
  • United States
    United States
Customer Support: 20
English
Website: English
All languages (20)
English
Support: English
All languages (9)
Live chat
United States
United States Accepted
3.8/5
Good Hosting Provider
by Trust Host Review
Features: Good
Reliability: Mostly credible
User Friendly: Excellent
Support: Average
Price: Affordable
Promotion: Average coupon
Other Factors: Average
John Macbright
Author: John Macbright Last updated: 30 August 2024

Review WIX.COM 2024

Wix.com has firmly established itself as a household name in the world of website building, particularly appealing to beginners with its drag-and-drop interface and user-friendly approach. However, seasoned web developers, system administrators, and those familiar with the intricacies of hosting often find themselves seeking more robust solutions. Let's delve into a review of Wix.com specifically through the lens of experienced users in the web and hosting arena.

Hosting Plans and Pricing: Wix operates on a tiered pricing structure, offering both free and premium plans. While the free plan might be tempting for experimentation, it comes with limitations like Wix-branded ads and limited storage. Premium plans, while offering more features, can escalate quickly in price, especially for those requiring larger storage capacities or advanced functionalities like ecommerce. Compared to dedicated hosting solutions or even some shared hosting providers, Wix's pricing for the features offered might seem restrictive to seasoned developers.

Ease of Use (For Experienced Users): The very simplicity that attracts beginners can be a double-edged sword for experienced users. Wix's closed ecosystem, while designed for ease, restricts server-side access and limits customization options that developers might expect. Tasks like editing source code, implementing custom scripts, or utilizing specific server configurations can be challenging or even impossible within Wix's structure.

Performance and Server Speed: Wix's performance is generally considered decent for standard websites. However, for websites with high traffic, complex functionalities, or those requiring lightning-fast loading times, limitations might arise. The lack of control over server configurations and reliance on Wix's infrastructure can impact performance in ways that experienced users accustomed to fine-tuning their environments might find frustrating.

Security: Wix handles basic security aspects like SSL certificates. However, advanced users might find the lack of granular control over security settings limiting. The inability to implement custom security measures or directly manage firewalls might raise concerns for those used to a more hands-on approach to website security.

Customer Support: Wix offers customer support, which can be beneficial for general inquiries. However, for complex technical issues that experienced users might encounter, the support might fall short in providing in-depth solutions or workarounds that require server-side knowledge or code-level troubleshooting.

Data Centers and Server Locations: Information about Wix's data centers and server locations can be somewhat opaque. This lack of transparency might concern users catering to specific geographic regions or prioritizing data sovereignty and control over data location.

In Conclusion:

For experienced web professionals, system administrators, and webmasters, Wix.com presents a trade-off. Its ease of use and all-in-one approach come at the cost of flexibility, customization, and the level of control that seasoned users often require. While Wix might be suitable for simple projects or quick website deployments, those seeking granular control over their hosting environment, performance optimization, and security configurations will likely find more suitable alternatives within the broader landscape of dedicated hosting, cloud hosting, or more developer-centric web platforms.

WIX.COM

Wix.com is a leading cloud-based website development platform that has taken the world by storm. With its user-friendly interface and a plethora of features, Wix.com has become a go-to choice for individuals and businesses looking to build a strong online presence.

 
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WIX.COM's rating: Good hosting provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. e also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

Hosting provider with a stable user count and no significant complaints will be given a GOOD reputation rating. Therefore, you do not need to worry when host your website on these platforms.

Parameters Score Why did we give this score?
Features 4 Good - We consider a number of factors when rating features, including: usefulness, ease to use, effectiveness, impact.. WIX.COM's feature is excellent. It provides a high level of value to the user and is easy to use and effective.
Reliability 3.5 Mostly credible - WIX.COM consistently meets its promises and delivers on time. They have an excellent customer service record and are very responsive to customer complaints.
User Friendly 4.5 Excellent - Extremely Easy to Use: WIX.COM is incredibly easy to navigate and use. Users will find it effortlessly to find the information they need or complete tasks.
Support 3 Average - The support service is fair. There is a user manual and FAQ page, but they may not be comprehensive. The helpdesk may be slow to respond, but it is generally helpful. The support time may be slow, but there may be live chat with customers. The service may support multiple languages, but not all.
Price 3.5 Affordable - The pricing of WIX.COM is affordable. It is slightly lower than the average prices of similar services, and there is some flexibility in the price list.
Promotion 3 Average coupon - WIX.COM offers occasional promotions. Their promotions are average and have a moderate reach. There are a few bonus programs, discounted codes, or percentage discounts. They have some conditions for receiving promotions, and their targeted audience is fairly broad. Their rewards programs and loyalty programs are okay, but their discounts and special offers are few and far between.
Other Factors 2.5 Average - The number of customers is moderate, and the partner reviews are mixed. The company's revenue is also moderate.

Pros and Cons

Here are the pros and cons of using WIX.COM as your hosting platform.

Positives

  • Easy-to-use drag-and-drop interface.
  • Built-in SEO.
  • 200+ App integrations available.
  • 24/7 support from knowledgeable staff.

Negatives

  • Visitor analytics not available on free or Combo plans.
  • Storage limits on all plans.
  • You can’t change templates once your site is live.
  • Some users have reported slow loading times and issues with customer service.

Interesting facts

The company hit the 1 million user mark in 2009, 10 million in 2011, and 50 million in 2014.
Wix.com’s market cap was estimated at $4.5 billion in 2017.
In 2019, Wix.com had more than 120 million users, 4.2 million of which being premium users.
Over 44,000 apps are downloaded daily from the Wix App Market.
Wix.com powers over 600,000 e-commerce stores.
Wix.com has had 61.65 million visits in the last 6 months.
Over 22 million mobile sites use Wix.

Conclusion

Wix.com is a robust and reliable web hosting company that offers a range of features suitable for both beginners and experienced website developers. However, like any platform, it has its pros and cons. Therefore, it’s essential to understand your specific needs and requirements before choosing a hosting platform.

WIX.COM's FAQs

What is the uptime guarantee for WIX.COM hosting?

WIX.COM guarantees 99.9% uptime for all its hosting plans.

How do I register a domain name with WIX.COM?

Visit wix.com/domains, enter your desired domain name, and follow the prompts to complete the registration process.

What payment methods are accepted by WIX.COM?

WIX.COM accepts major credit cards (Visa, Mastercard, American Express), PayPal, and local payment methods in select countries.

Does WIX.COM provide customer support?

Yes, WIX.COM offers 24/7 support via live chat, email, and phone.

What are the user reviews of WIX.COM hosting?

WIX.COM has received generally positive user reviews, with praise for its ease of use, extensive templates, and reliable uptime.

Does WIX.COM offer any promotions or discounts?

Yes, WIX.COM regularly offers promotions and discounts on its hosting plans. Check the website for current offers.

What is the difference between WIX.COM's premium and free plans?

Premium plans offer more features and benefits, including unlimited storage and bandwidth, e-commerce capabilities, and priority customer support.

How can I optimize my WIX.COM website for search engines?

WIX.COM provides built-in SEO tools and guidance to help users optimize their websites for search engines.

Does WIX.COM allow users to use their own custom domain names?

Yes, WIX.COM allows users to connect their own custom domain names to their websites.

Can I transfer my website from another hosting provider to WIX.COM?

Yes, WIX.COM provides a website transfer service that can assist users in migrating their websites from other hosting providers.

Latest user reviews

Josh Dillon
• 4 months ago
Had a lad named Christian help me out. Stayed with me the whole time, solved problems right there live. didn't delay, didn't dillydally. Never once told me no. always "let me see waht i can do about that." I'm honestly gobsmacked at this customer service. Feels like years since somebody gave a crap. honestly, appreciate you Christian. 100 out 10
Valued Wix User
• 4 months ago
Nick yesterday and Caitlyn today helped me tremendously as I was stressing out and overwhelmed with my new site. They took their time and were encouraging, helpful, and gave constructive pointers to make site even better.
Sherridan Soule
• 4 months ago
Wix has been an amazing website builder for someone like me who has next to zero computer skills. It has been easy to contact and get help from customer service both via a chatbot and live person when I need it. I have nothing but praise for Wix.
Rob M
• 4 months ago
I subscribed to Wix's website service last year. However, I was not satisfied with their platform so I requested a refund in accordance with their policy. I was issued a full refund. Now, a year later, I've been charged by Wix to register the domain which I do not use. Wix's response has been to deny any refund request "because only new accounts within 14-days are eligible for refunds" this is ludicrous because I originally canceled within the refund period and therefore I was not expecting any new charges. Wix's practice here is extremely predatory and unjust. Do not trust or use this company's services.
Valued Wix User
• 4 months ago
I've used Wix for years with various websites. Their customer support and help is always friendly, prompt and helpful in solving the issue. There is an ease to using their services.
Solangel Bell
• 4 months ago
I've been using Wix for years, and it's been a fantastic experience. The platform is easy to use with its drag-and-drop interface and versatile templates. What sets Wix apart is its exceptional customer service—I've always received prompt and effective assistance whenever I've needed it. Updates are frequent, ensuring my websites stay modern and functional. Wix is my go-to choice for hassle-free website building and management. Highly recommended!
Developing with Wix - Luc
• 4 months ago
I created a Google Doc with the issue. Once connected to Wix support, pasted my request. It only took him less that 5 minutes to solve the issue.WOW, always great support.
Karen Bowen
• 4 months ago
I am not very good with technology, but the agent was very patient with me and did not make me feel rushed as she helped me solve my problem.
Valued Wix User
• 4 months ago
I had an issue that was outside of my expertise. I reached out for help and was guided through how to fix this up. to make the fix even easier they conducted a short video on how to fix this on my own website, this made it so easy to fix.
Bijan Bul
• 4 months ago
A well polished, easy to use and seamless experience. Miranda from Helpdesk was a gun and very helpful. Thanks Miranda!

Payment method

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MasterCard
Diners
American Express
Union pay

WIX.COM's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
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4.7

Rated by 2369 users

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WIX.COM's Coupons

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