WIX.COM Review

User reviews (2369)

Wix.com is a leading cloud-based website development platform that has taken the world by storm. With its user-friendly interface and a plethora of features, Wix.com has become a go-to choice for individuals and businesses looking to build a strong online presence.


About WIX.COM:
Avishai Abrahami & Giora Kaplan
Tel Aviv, 40 Namal Tel-Aviv st., Israel
Servers Locations:
  • Ireland
  • Israel
  • Japan
  • United States
    United States
Servers Locations: 4
  • Ireland
  • Israel
  • Japan
  • United States
    United States
Customer Support: 20
Website: English
All languages (20)
Support: English
All languages (9)
Live chat
United States
United States Accepted
Perfect Hosting Provider
by Trust Host Review
Features: Excellent
Reliability: Mostly credible
User Friendly: Excellent
Support: Good
Price: Very affordable
Promotion: Very generous
Other Factors: Excellent
John Macbright
Author: John Macbright Last updated: 07 June 2024

Review WIX.COM 2024

Wix.com was founded by Avishai Abrahami, Nadav Abrahami, and Giora Kaplan. The current CEO is Avishai Abrahami, who has been instrumental in steering the company towards its current success.

Where is Wix.com Located?

The headquarters of Wix.com is located in Tel Aviv, Israel. However, they have offices and data centers spread across various locations worldwide, ensuring reliable and fast service.

The Positives

Ease of Use: Wix.com is known for its intuitive and user-friendly interface. Even those with no coding experience can create stunning websites using their drag-and-drop editor.
Template Variety: Wix.com offers a wide range of professionally designed templates that cater to various industries.
App Market: Users can enhance their websites with additional features and functionalities from the Wix App Market.

The Negatives

Limited Customization: While the drag-and-drop editor is easy to use, it limits the level of customization that can be achieved compared to coding a website from scratch.
Difficulty in Switching Templates: Once a template is selected and the website is published, switching to a different template requires rebuilding the website.



Wix.com is a leading cloud-based website development platform that has taken the world by storm. With its user-friendly interface and a plethora of features, Wix.com has become a go-to choice for individuals and businesses looking to build a strong online presence.

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WIX.COM's rating: Perfect hosting provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. e also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

The PERFECT reputation ranking is for hosting providers that have many registered users and does not receive severe complaints. These providers deserve your peace of mind.

Parameters Score Why did we give this score?
Features 4.2 Excellent - We consider a number of factors when rating features, including: usefulness, ease to use, effectiveness, impact.. WIX.COM's feature is outstanding. It is one of the best features of the service and is essential for any user who wants to get the most out of the service.
Reliability 4 Trustworthy - WIX.COM is extremely reliable and always meets its promises. They have an outstanding customer service record and are always responsive to customer complaints.
User Friendly 4.8 Excellent - Extremely Easy to Use: WIX.COM is incredibly easy to navigate and use. Users will find it effortlessly to find the information they need or complete tasks.
Support 4 Good - The support service is good. There is a user manual and FAQ page, and they are well-written and provide adequate information. The helpdesk is responsive and helpful. The support time is fast and there is live chat with customers. The service supports multiple languages.
Price 4.2 Very affordable - The pricing of WIX.COM is extremely affordable. It is much lower than the average prices of similar services, and there is a lot of flexibility in the price list.
Promotion 4.1 Very generous - WIX.COM offers abundant promotions. Their promotions are top-notch and have an extremely wide reach. There are many bonus programs, discounted codes, or percentage discounts. They have minimal or no conditions for receiving promotions, and their targeted audience is extremely broad. Their rewards programs and loyalty programs are excellent, and their discounts and special offers are extremely frequent and enticing.
Other Factors 4.6 Excellent - The number of customers is extremely high, and the partner reviews are overwhelmingly positive. The company's revenue is also extremely high.

Pros and Cons

Here are the pros and cons of using WIX.COM as your hosting platform.


  • Easy-to-use drag-and-drop interface.
  • Built-in SEO.
  • 200+ App integrations available.
  • 24/7 support from knowledgeable staff.


  • Visitor analytics not available on free or Combo plans.
  • Storage limits on all plans.
  • You can’t change templates once your site is live.
  • Some users have reported slow loading times and issues with customer service.

Interesting facts

The company hit the 1 million user mark in 2009, 10 million in 2011, and 50 million in 2014.
Wix.com’s market cap was estimated at $4.5 billion in 2017.
In 2019, Wix.com had more than 120 million users, 4.2 million of which being premium users.
Over 44,000 apps are downloaded daily from the Wix App Market.
Wix.com powers over 600,000 e-commerce stores.
Wix.com has had 61.65 million visits in the last 6 months.
Over 22 million mobile sites use Wix.


Wix.com is a robust and reliable web hosting company that offers a range of features suitable for both beginners and experienced website developers. However, like any platform, it has its pros and cons. Therefore, it’s essential to understand your specific needs and requirements before choosing a hosting platform.

Frequently Asked Questions(FAQ)

What is the uptime guarantee for WIX.COM hosting?

WIX.COM guarantees 99.9% uptime for all its hosting plans.

How do I register a domain name with WIX.COM?

Visit wix.com/domains, enter your desired domain name, and follow the prompts to complete the registration process.

What payment methods are accepted by WIX.COM?

WIX.COM accepts major credit cards (Visa, Mastercard, American Express), PayPal, and local payment methods in select countries.

Does WIX.COM provide customer support?

Yes, WIX.COM offers 24/7 support via live chat, email, and phone.

What are the user reviews of WIX.COM hosting?

WIX.COM has received generally positive user reviews, with praise for its ease of use, extensive templates, and reliable uptime.

Does WIX.COM offer any promotions or discounts?

Yes, WIX.COM regularly offers promotions and discounts on its hosting plans. Check the website for current offers.

What is the difference between WIX.COM's premium and free plans?

Premium plans offer more features and benefits, including unlimited storage and bandwidth, e-commerce capabilities, and priority customer support.

How can I optimize my WIX.COM website for search engines?

WIX.COM provides built-in SEO tools and guidance to help users optimize their websites for search engines.

Does WIX.COM allow users to use their own custom domain names?

Yes, WIX.COM allows users to connect their own custom domain names to their websites.

Can I transfer my website from another hosting provider to WIX.COM?

Yes, WIX.COM provides a website transfer service that can assist users in migrating their websites from other hosting providers.

Latest user reviews

Josh Dillon
• 2 days ago
Had a lad named Christian help me out. Stayed with me the whole time, solved problems right there live. didn't delay, didn't dillydally. Never once told me no. always "let me see waht i can do about that." I'm honestly gobsmacked at this customer service. Feels like years since somebody gave a crap. honestly, appreciate you Christian. 100 out 10
Valued Wix User
• 2 days ago
Nick yesterday and Caitlyn today helped me tremendously as I was stressing out and overwhelmed with my new site. They took their time and were encouraging, helpful, and gave constructive pointers to make site even better.
Sherridan Soule
• 2 days ago
Wix has been an amazing website builder for someone like me who has next to zero computer skills. It has been easy to contact and get help from customer service both via a chatbot and live person when I need it. I have nothing but praise for Wix.
Rob M
• 2 days ago
I subscribed to Wix's website service last year. However, I was not satisfied with their platform so I requested a refund in accordance with their policy. I was issued a full refund. Now, a year later, I've been charged by Wix to register the domain which I do not use. Wix's response has been to deny any refund request "because only new accounts within 14-days are eligible for refunds" this is ludicrous because I originally canceled within the refund period and therefore I was not expecting any new charges. Wix's practice here is extremely predatory and unjust. Do not trust or use this company's services.
Valued Wix User
• 2 days ago
I've used Wix for years with various websites. Their customer support and help is always friendly, prompt and helpful in solving the issue. There is an ease to using their services.
Solangel Bell
• 2 days ago
I've been using Wix for years, and it's been a fantastic experience. The platform is easy to use with its drag-and-drop interface and versatile templates. What sets Wix apart is its exceptional customer service—I've always received prompt and effective assistance whenever I've needed it. Updates are frequent, ensuring my websites stay modern and functional. Wix is my go-to choice for hassle-free website building and management. Highly recommended!
Developing with Wix - Luc
• 2 days ago
I created a Google Doc with the issue. Once connected to Wix support, pasted my request. It only took him less that 5 minutes to solve the issue.WOW, always great support.
Karen Bowen
• 2 days ago
I am not very good with technology, but the agent was very patient with me and did not make me feel rushed as she helped me solve my problem.
Valued Wix User
• 2 days ago
I had an issue that was outside of my expertise. I reached out for help and was guided through how to fix this up. to make the fix even easier they conducted a short video on how to fix this on my own website, this made it so easy to fix.
Bijan Bul
• 2 days ago
A well polished, easy to use and seamless experience. Miranda from Helpdesk was a gun and very helpful. Thanks Miranda!

Payment method

American Express
Union pay

WIX.COM's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
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WIX.COM's Coupons

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