Hostwinds Review

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User reviews (1030)

Since 2010, Hostwinds has dedicated itself to providing cutting-edge hosting technologies, backed by unwavering customer focus. Whether you're a budding blogger, a thriving business, or a seasoned developer, Hostwinds has the perfect plan to match your needs and ambitions.


About Hostwinds:
Owner/CEO:
Peter
Established:
2010
Phone:
(888) 404-1279
Address:
12101 Tukwila International Blvd 3rd Floor, Suite 320, Seattle, WA 98168, US
Servers Locations:
  • Amsterdam
    Amsterdam
  • Dallas
    Dallas
  • Seattle
    Seattle
Servers Locations: 3
  • Amsterdam
    Amsterdam
  • Dallas
    Dallas
  • Seattle
    Seattle
Customer Support: 1
English
Website: English
All languages (1)
English
Support: English
All languages (11)
Live chat
United States
United States Accepted
4/5
Good Hosting Provider
by Trust Host Review
Features: Good
Reliability: Mostly credible
User Friendly: Excellent
Support: Excellent
Price: Affordable
Promotion: Average coupon
Other Factors: Average
John Macbright
Author: John Macbright Last updated: 30 August 2024

Review Hostwinds 2024

Hostwinds has carved a niche for itself in the crowded hosting landscape, particularly appealing to experienced users like web developers, system administrators, and seasoned webmasters. Let's delve into what contributes to this reputation.

Hosting Plans: Something for Everyone, Especially the Discerning

Hostwinds offers a refreshing variety in its hosting plans. Whether you need the simplicity of shared hosting, the flexibility of a VPS, the raw power of a dedicated server, or the specialized environment of a reseller plan, they have you covered. Their cloud hosting options further broaden the appeal, catering to those seeking scalability and high availability. What stands out is the level of customization within each plan. You're not shoehorned into a one-size-fits-all package. Instead, you can fine-tune resources like RAM, storage, and bandwidth to precisely match your project's needs. This granular control is a breath of fresh air, especially for experienced users accustomed to pushing the limits of their hosting environments.

Pricing: Value That Doesn't Break the Bank

While Hostwinds isn't the absolute cheapest option on the market, their pricing strategy reflects a strong emphasis on value. The features and performance you receive, particularly at the higher tiers of their plans, are highly competitive. They also offer transparent pricing with no hidden fees, a welcome departure from some providers that lure you in with low introductory rates only to hit you with unexpected charges later.

Ease of Use: Powerful Tools Without the Steep Learning Curve

For seasoned users, a user-friendly interface might not be the top priority, but efficiency certainly is. Hostwinds delivers on this front with its implementation of the industry-standard cPanel. This makes server management, domain administration, and other essential tasks intuitive and straightforward. Even for complex configurations, the learning curve remains minimal. The inclusion of tools like Softaculous for one-click application installations further simplifies the process of deploying popular CMS platforms and other web applications.

Performance & Server Speed: Built for Speed and Reliability

Hostwinds understands that performance is non-negotiable, especially for experienced users. They utilize high-performance SSDs across their servers, significantly boosting website loading times and overall responsiveness. Their choice of data centers, strategically located in Dallas, Seattle, and Amsterdam, ensures low latency for a global audience.

Security: A Multi-layered Approach for Peace of Mind

Security is paramount, and Hostwinds takes a multi-faceted approach. Their data centers boast robust physical security measures, including 24/7 on-site security personnel and surveillance. On the digital front, they offer free SSL certificates, nightly backups, and proactive server monitoring to detect and mitigate potential threats.

Customer Support: Responsive and Knowledgeable

Hostwinds excels in customer support, a critical factor often overlooked in reviews. Their support team is available 24/7 via phone, live chat, and email. More importantly, their staff is demonstrably knowledgeable and capable of handling technical queries efficiently, a relief for experienced users who dread going back and forth with support agents who lack expertise.

Verdict: A Hosting Partner, Not Just a Provider

Hostwinds stands out as a hosting provider that caters to the specific needs and expectations of experienced users. From the flexibility of their plans and the performance of their servers to their robust security measures and stellar customer support, Hostwinds offers a compelling proposition. They position themselves not just as a hosting provider, but as a true partner invested in your online success.

Hostwinds

Since 2010, Hostwinds has dedicated itself to providing cutting-edge hosting technologies, backed by unwavering customer focus. Whether you're a budding blogger, a thriving business, or a seasoned developer, Hostwinds has the perfect plan to match your needs and ambitions.

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Hostwinds's rating: Good hosting provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. e also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

Hosting provider with a stable user count and no significant complaints will be given a GOOD reputation rating. Therefore, you do not need to worry when host your website on these platforms.

Parameters Score Why did we give this score?
Features 4 Good - We consider a number of factors when rating features, including: usefulness, ease to use, effectiveness, impact.. Hostwinds's feature is excellent. It provides a high level of value to the user and is easy to use and effective.
Reliability 3.8 Mostly credible - Hostwinds consistently meets its promises and delivers on time. They have an excellent customer service record and are very responsive to customer complaints.
User Friendly 4.2 Excellent - Extremely Easy to Use: Hostwinds is incredibly easy to navigate and use. Users will find it effortlessly to find the information they need or complete tasks.
Support 4.5 Excellent - The support service is excellent. There is a comprehensive user manual and FAQ page. The helpdesk is very responsive and helpful. The support time is very fast and there is live chat with customers. The service supports multiple languages and provides excellent customer service.
Price 3.5 Affordable - The pricing of Hostwinds is affordable. It is slightly lower than the average prices of similar services, and there is some flexibility in the price list.
Promotion 3 Average coupon - Hostwinds offers occasional promotions. Their promotions are average and have a moderate reach. There are a few bonus programs, discounted codes, or percentage discounts. They have some conditions for receiving promotions, and their targeted audience is fairly broad. Their rewards programs and loyalty programs are okay, but their discounts and special offers are few and far between.
Other Factors 2.5 Average - The number of customers is moderate, and the partner reviews are mixed. The company's revenue is also moderate.

Pros and Cons

Here are the pros and cons of using Hostwinds as your hosting platform.

Positives

  • Nearly 100% Uptime
  • Unlimited Storage and Bandwidth
  • 24/7 Customer Support
  • Nightly Backups
  • Free SSL Certificates
  • Unlimited Subdomains

Negatives

  • Hostwinds offers features that small businesses love, its pricing is higher than its competitors.
  • Hostwinds does not offer e-commerce hosting.

Interesting facts

Easy Migration.
Free Dedicated IP.
Hostwinds Shared Hosting allows multiple websites to share the same server resources, such as CPU, RAM, and disk space.
This hosting service gives businesses the resources to host a website that can handle high traffic volumes and intensive workloads.

Hostwinds's FAQs

What is the average uptime of Hostwinds' servers?

Hostwinds maintains an industry-leading uptime of 99.99%.

How can I register a new domain name with Hostwinds?

You can register a new domain through Hostwinds' website by searching for your desired domain name and following the registration process.

What payment methods does Hostwinds accept?

Hostwinds accepts various payment methods including credit cards, PayPal, Bitcoin, and bank transfers.

How responsive is Hostwinds' technical support team?

Hostwinds offers 24/7 technical support via phone, live chat, and email, ensuring prompt assistance whenever needed.

Are there any user reviews or testimonials available for Hostwinds?

Yes, Hostwinds has numerous user reviews and testimonials on platforms like Trustpilot and G2, showcasing customer satisfaction and reliability.

Does Hostwinds offer any promotions or discounts on hosting plans?

Hostwinds frequently offers promotions and discounts for new and existing customers. Visit their website or contact their sales team for the latest deals.

What is the process for canceling my Hostwinds account?

You can cancel your Hostwinds account by submitting a cancellation request through your online dashboard or contacting their customer support team.

How can I upgrade or downgrade my Hostwinds hosting plan?

Upgrading or downgrading your Hostwinds plan is easy. Simply contact their customer support team, and they will assist you in transitioning to a plan that meets your changing needs.

Does Hostwinds provide a money-back guarantee on their hosting services?

Hostwinds offers a 30-day money-back guarantee for all shared hosting plans, allowing customers to test the service risk-free.

What type of security features does Hostwinds offer for its hosting plans?

Hostwinds implements multiple security measures, including SSL certificates, firewalls, DDoS protection, and malware scanning, to safeguard customer data and websites.

Latest user reviews

Marko Piiparinen
• 4 months ago
SCAMMERS!IF YOU ORDER VIA CREDIT CARD THEY CHARGED ALL THE TIME, NO REASON, NO ORDERED, BUT CHARGED.DON'T GIVE YOU CREDIT CARD NUMBER TO THIS SITE. SCAMMERS!
Anonymous
• 4 months ago
The best, most responsive small-scale cloud hoster.
milner cathcart
• 5 months ago
This is a very bad platform. After I ran the server for a few days, it was deactivated without any notification. Then I was asked to submit verification documents, which failed even after I submitted them.
Steve Williams
• 7 months ago
I would never recommend using Hostwinds. They spout absolute rubbish.I purchase a VPS and change the hostname, set up nothing on the VPS but after 1 day I am added to an Abuse List, they cant tell me why! I know why, I was assigned an IP by them that was already on 6 blacklist monitors. They accuse me of spamming, I have never spammed anyone in my life.They then ask me for a picture of my ID and Credit card, not sure the storage of these images is legal, in this context, but it is so they can charge you $250 per hour at their own discretion.There whole system and attitude is as though I have done something wrong, they break their own T&C's treating customers like criminals.An absolute joke - use Racknerds or Contabo, at least they treat you with respect!!!!
Henry Abott
• 7 months ago
these guys are very professional and helpful
Skip
• 8 months ago
VPS was fired up and operational in a short time after my order. Super satisfied with everything so far.
Matt Lygate
• 9 months ago
I upgraded to 12GB 4 core VPS charging £111 per month and it wouldn't even run 5 instances of MT4. The techs gaslit me telling me everything was fine and its not their problem if MT4 doesnt work. I couldn't click on any of them or update anything. I restarted, rebooted and did everything asked then asked for refund within 3 days notice. Their billing REFUSED to refund me despite my consumer rights! This is a truly terrible company that gaslights you when you have an issue then refuses to refund you even when you ask for a partial refund. Stay away if using for Forex! 100% not worth it and their techs admit it themselves they have no clue about MT4 and claim that even buying more memory and processors with them, doesnt mean it should work. I have everything in writing to prove their ridiculous claims and refusal to refund. Forget these guys!
Raffaele Russo
• 10 months ago
SUBSCRIPTION FRAUD !!!!DESPITE CANCELLING MY SUBSCRPTION ABOUT 4-5 MONTHS AGO, THEY KEPT CHARGING ME CONSTANTLY MONTHS AFTER MONTHSTHOUGH I DELETED THE INSTANCE 4-5 MONTHS AGO AND AS MUCH AS I CAN REMEBER I WAS HAVING ISSUES SOMEWHERE. HENCE I OPENED SUPPORT TICKET AND ASKED TO DELETE EVERYTHING. AND BEING A ONE MAN PERSON IN MY BUSINESS I TEMPORARILY MOVED ON TO OTHER THINGS WHILE HOPING THAT TEAM WILL TAKE CARE OF IT PROVIDED THAT I'VE BEEN GIVING THEM MY EXCLUSIVE CONSENT. THE NEXT MONTH I SEE A REMINDER DIRECTLY ON MY BANK STATEMENT AS A FINAL CHARGE. NO EMAIL REMINDERS, NO NOTIFICATIONS OF THE COMING SUBSCRIPTION, DIRECTLY A CHARGE. SO I WROTE AN EMAIL BACK TO TEAM TO KINDLY TAKE ACTION AND STOP THESE CHARGES, TO WHICH THEY CREATED TICKET AND STILL DIDN'T DELETED WHOLE THING( DESPITE ME ASKING THIS WHOLE TIME ON LIVE CHAT AS WLL AS TICKETS) BUT RATHER LEFT A FEW MICRO SERVICES LIKE SNAPSHOTS ETC TO BE DELETED MANUALLY BY MYSELF (WHICH IS WHERE I WAS HAVING ISSUES).AND FOR THE LEFT OF THE MONTHS I'VE BEEN ASKING TO DO IT FOR ME.AFTER 3-4 MONTHS AND MORE CHARGES ACCUMULATED, SOMEONE FINALLY CREATED SUPPORT TICKET AND ASSURED ME OF MY REFUND FOR ALL THESE SHADY CHARGES. I REPLIED TO THE TICKET AND MOVED ON TO WORK BEING BUSY. MEANWHILE SOMEONE ELSE FROM BILLING REPLIED IN THE TICKET ASKING FOR CONSENT AGAIN( TO WHICH I MISSED REPLYING SINCE I ALREADY REPLIED) SURPRISINGLY THEY CLOSED TICKET WITHOUT REFUND.AND TILL YESTERDAY I HAD STOPPED A FEW GHOST SERVICES AGAIN AND ASKED FOR REFUND. THEY REFUNDING NOW ONLY ONE MONTH CHARGE AND ENFORCING THEIR POLICY.I'VE EVIDENCE OF ME ASKING THEM TO DELETE/STOP EVERYTHING ON EVERY INTERACTION.. RATHER THAN TAKING CARE OF EVERYTHING ON ONE SINGLE TICKET THEY KEPT ME THROWING HERE AND THERE YET THEY KEPT ME IN LOOP FOR THIS LONG AND KEPT CHARGING ME NOT REFUNDING AND ENFORCING THEIR POLICY IS A TYPICAL "SUBSCRIPTION FRAUD" RUNNING ALONGSIDE LEGIT BUSINESS TO YEILD THE CHERRY ON TOP.HOSTWIND IS SUBSCRIPTION FRAUD.==============================================================Edit : what makes you a SUBSCRIPTION FRAUD IS THAT SINCE SEPTEMBER I'VE BEEN OPENING TICKETS, WRITING ON CHATS, WRITING EMAILS TO CANCEL EVERYTHING AND STOP THESE STUPID CHARGES. YET YOU'VE BEEN IGNORANT ENFORCING YOUR POLICY SO YOU CAN YEILD EXTRA PROFIT.YOU DID MENTIONED IN YOUR REPLY THAT YOU SEE A TICKET RAISED FOR CANCELLATION IN SEPTEMBER... WELL, SINCE THEN I'VE BEEN ASKING YOU TO CANCEL EVERYTHING. EVERYWHERE... BUT YOU SCAMMERS HAVE ONLY CONTINUOUSLY CHARGING ME EVER SINCE THEN. HOW CAN I MAKE MY INTENTIONS MORE CLEAR TO CANCEL THESE USELESSS CRAPPY SERVICES THAN WHAT I JUST ALREADY DID,,, COMPOSED TICKETS, EMAILS, CHAT SUPPORT. I'VE BEEN WRITING YOU ON EVERY AVAILABLE CHANNEL WHEREVER,WHENEVER POSSIBLE TO CANCEL EVERYTHING AND STOP CHARGES. I'VE WORKED WITH VERY LESS TO NOT KNOWN COMPANIES( ie snel.com, OVH.com) AS WELL AS SOME OF THE MOST POPULAR ONES. IE IONOS,GODADDY,NAMECHEAP, HOSTINGER.COM,VULTR and several others IN MY ENTIRE 13 YEARS OF IT EXPERIENCE)HOSTWINDS IS HANDS DOWN THE WORST HOSTING AND WEB SERVICE PROVIDER AMONG EVERYTHING I EVER CAME ACROSS.REGRETS.
PWSK
• 11 months ago
In order to use the latest php version you'll have to upgrade to one of their VPS plans instead. Also, if you choose the Basic plan and want a full backup on your data from their server, then you'll have to open up a support ticket, 'cos they have removed the Backup option in cPanel, so you can't do it yourself.This is not OK for me so I'll change web host instead. Problem solved.
Nathan Ruffing
• 11 months ago
HostWinds customer support is excellent. I never imagined I would care about customer support for a website but when I'm trying to keep my website up without working on it, it's so nice to be able to tell them to complete the technical part and the site gets going little or no time input on my part. Also, their techs are available all the time, so I don't waste time getting through AI to get to a human being.

Payment method

PayPal
Visa
MasterCard
Diners
American Express
Discover

Hostwinds's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
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User reviews of Hostwinds

This is a place to share experience with Hostwinds. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

4.4

Rated by 1030 users

5
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4
84
3
32
2
17
1
106
0
0
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Hostwinds's Coupons

Browse all bonuses and promotions offered by Hostwinds, including their first deposit bonus and other generous promotions.

Up to 74% Auto-applied discount
United States

Exclusive for Trust Host Review visitors

One of the things we appreciate the most about a deal is ease of use, and this Hostwinds deal doesn’t disappoint. An exclusive offering for our HostAdvice users, this up to 74% discount is automatically applied to your Hostwinds purchase when you visit the company’s website from HostAdvice, including:

• Shared hosting starting at $2.35 monthly
• Business Hosting starting at $4.70 monthly
• Linux VPS starting at $4.49 monthly
• Windows VPS starting at $4.49 monthly
• Dedicated hosting starting at $67.50 monthly

Take advantage of this Hostwinds deal to save big on your first year of hosting. 

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NOT REQUIRED

25% Off Any VPS
United States

100% Working Coupon Code

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99% Off First Month
United States

100% Working Coupon Code

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53% OFF Black Friday Special!
United States

One of the things we appreciate the most about a deal is ease of use, and this Hostwinds deal doesn’t disappoint. An exclusive offering for our HostAdvice users, this 53% discount is automatically applied to your Hostwinds purchase when you visit the company’s website from HostAdvice.  

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