SiteGround Review

User reviews (2169)

SiteGround is an independently owned web hosting company that launched in 2004. The company was founded by a few friends who met in university. SiteGround has grown rapidly and now manages around 2,000,000 domains, has 500 employees, and is considered a leader in the web hosting industry. They provide shared hosting, cloud hosting, WordPress hosting, reseller hosting, VPS hosting, and domain registration. SiteGround has data center locations in 4 countries ensuring fast websites worldwide: United States, United Kingdom, Singapore, and the Netherlands.

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About SiteGround:

Owner/CEO:

Tenko Ivanov

Established:

2004

Phone:

+1-866-605-2484

Email:

[email protected]

Address:

7511 Van Buren St Suite 200 Overland Park, KS 66202-4218 USA

Servers Locations:

Sydney
Frankfurt
Madrid
Paris
London
Amsterdam
Eemshaven
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Servers Locations: 12

Sydney
Frankfurt
Madrid
Paris
London
Amsterdam
Eemshaven
Singapore
Los Angeles, California
Dallas, Texas
Council Bluffs, Iowa
Ashburn, Virginia

Customer Support: 22

Website: English

All languages (22)

Support: English

All languages (29)

Live chat

United States Accepted

4.4/5

Perfect Hosting Provider

by Trust Host Review

Features: Excellent

Reliability: Trustworthy

User Friendly: Excellent

Support: Excellent

Price: Affordable

Promotion: Very generous

Other Factors: Excellent

Author: John Macbright Last updated: 08 February 2025

SiteGround

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SiteGround's rating: Perfect hosting provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. e also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

The PERFECT reputation ranking is for hosting providers that have many registered users and does not receive severe complaints. These providers deserve your peace of mind.

Parameters	Score	Why did we give this score?
Features	4.5	Excellent - We consider a number of factors when rating features, including: usefulness, ease to use, effectiveness, impact.. SiteGround's feature is outstanding. It is one of the best features of the service and is essential for any user who wants to get the most out of the service.
Reliability	4.6	Trustworthy - SiteGround is extremely reliable and always meets its promises. They have an outstanding customer service record and are always responsive to customer complaints.
User Friendly	4.4	Excellent - Extremely Easy to Use: SiteGround is incredibly easy to navigate and use. Users will find it effortlessly to find the information they need or complete tasks.
Support	4.7	Excellent - The support service is excellent. There is a comprehensive user manual and FAQ page. The helpdesk is very responsive and helpful. The support time is very fast and there is live chat with customers. The service supports multiple languages and provides excellent customer service.
Price	4	Affordable - The pricing of SiteGround is affordable. It is slightly lower than the average prices of similar services, and there is some flexibility in the price list.
Promotion	4.2	Very generous - SiteGround offers abundant promotions. Their promotions are top-notch and have an extremely wide reach. There are many bonus programs, discounted codes, or percentage discounts. They have minimal or no conditions for receiving promotions, and their targeted audience is extremely broad. Their rewards programs and loyalty programs are excellent, and their discounts and special offers are extremely frequent and enticing.
Other Factors	4.5	Excellent - The number of customers is extremely high, and the partner reviews are overwhelmingly positive. The company's revenue is also extremely high.

Pros and Cons

Here are the pros and cons of using SiteGround as your hosting platform.

Positives

Excellent Speed & Uptime with Google Cloud & SSD storage
Top-notch Security with AI anti-bot and automatic updates
Free Website Migration for hassle-free transfers
Outstanding Customer Support (fast and knowledgeable)
Optimized WordPress Hosting (recommended by WordPress.org)

Negatives

Higher renewal prices compared to entry-level competitors
No free domain name included in plans
Limited storage on shared hosting plans

Interesting facts

Custom Caching

Staging Tool

Managed WordPress

Multiple Server Locations

SiteGround's FAQs

What is SiteGround's uptime guarantee?

SiteGround offers a 99.99% uptime guarantee, ensuring minimal website downtime.

How do I register a domain with SiteGround?

Visit the SiteGround website and navigate to the "Domains" section. Enter your desired domain name and follow the instructions to complete the registration process.

What payment methods does SiteGround accept?

SiteGround accepts various payment methods, including credit cards, debit cards, PayPal, and bank transfers.

How do I contact SiteGround for support?

SiteGround offers 24/7 support through live chat, email, and phone. You can access support from the SiteGround dashboard or website.

What are the user reviews for SiteGround?

SiteGround has consistently received positive user reviews for its reliability, performance, and customer support. It holds a high rating on platforms such as Trustpilot and Google Reviews.

Does SiteGround offer any promotions or discounts?

SiteGround frequently runs promotions and offers discounts on its hosting plans. Check the SiteGround website or subscribe to their newsletter for updates on current promotions.

What is SiteGround's refund policy?

SiteGround offers a 30-day money-back guarantee on all its hosting plans. If you're not satisfied within the first 30 days, you can request a full refund.

Can I upgrade or downgrade my SiteGround hosting plan later on?

Yes, you can upgrade or downgrade your SiteGround hosting plan at any time from the SiteGround dashboard.

Does SiteGround offer managed WordPress hosting?

Yes, SiteGround offers managed WordPress hosting plans that include automatic updates, security enhancements, and WordPress-specific optimizations.

Is SiteGround suitable for beginners and small businesses?

Yes, SiteGround's user-friendly platform and affordable hosting plans make it a great option for beginners and small businesses looking to establish a reliable online presence.

Latest user reviews

Jennifer Moynihan

• 8 months ago

Siteground have the most excellent customer service I have ever experienced with a company. If you are a tech novice like me, than I wouldn't hesitate to use them. They are helped me countless times and have answered my questions on the spot, and usually are able to just fix the problem for me straight away!

miao hao

• 8 months ago

Thanks to SiteGround customer service for their meticulous help. They saved me a lot of trouble in the process of building the website. Every time I communicate with SiteGround customer service, I feel their friendliness and professionalism, which makes me feel at ease. SiteGround's customer service responds very quickly and can always solve my problems within a few minutes. The service attitude is very good. I am very satisfied with the professionalism and quick response of SiteGround's customer service team, which is one of the reasons why I chose them.

Michael

• 8 months ago

Having a live chat is extremely valuable and one of the main reasons we (our agency) continue to use SiteGround for hosting our clients. Please do not replace the live chat with a AI.

Stephen Martins

• 8 months ago

Sonia from customer service was very helpful and resolved all my technical issues with ease. Thank you SiteGround!

Rajasimla Church

• 8 months ago

Excellent and wonderful job that had with the executive. Will look forward to the same in the future.

Chantelle

• 8 months ago

The Support and help from SiteGround is honestly the best. I don't regret one bit moving my website to SiteGround!

Sergio Villegas

• 8 months ago

Did not waste any time and immediately solved the problem.

David Murray

• 8 months ago

tried as hard as possible to understand my description of my problem

Rafael Molina

• 8 months ago

Sidad ability to locate the problem file and correct the issue..

JWils

• 8 months ago

Thank you for assisting me with the domains.

Payment method

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SiteGround's Features

Money Back Guarantee

Hourly Payments

Monthly Payments

Yearly Payments

Domain Purchase

API

DDOS Protection

Accepts Bitcoin

Affiliate Program

Load Balancers

WordPress Hosting

VPS Hosting

Cloud Hosting

Shared Hosting

Site Builder

Email Service

Free SSL

Backup Services

CDN Services

SEO Hosting

Unlimited Hosting

Object Storage

Streaming Services

User reviews of SiteGround

This is a place to share experience with SiteGround. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

4.8

Rated by 2169 users

1947

118

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Jennifer Moynihan

United Kingdom

8 months ago

Siteground have the most excellent…

Like 0 Dislike 0

miao hao

France

8 months ago

Thanks to SiteGround customer service…

Like 0 Dislike 0

Michael

Canada

8 months ago

Having a live chat is extremely…

Having a live chat is extremely valuable and one of the main reasons we (our agency) continue to use SiteGround for hosting our clients. Please do not replace the live chat with a AI.

Like 0 Dislike 0

Stephen Martins

Hong Kong

8 months ago

Excellent customer service staff at SiteGround

Sonia from customer service was very helpful and resolved all my technical issues with ease. Thank you SiteGround!

Like 0 Dislike 0

Rajasimla Church

India

8 months ago

Excellent and wonderful job that had…

Excellent and wonderful job that had with the executive. Will look forward to the same in the future.

Like 0 Dislike 0

Chantelle

United Kingdom

8 months ago

The Support and help from SiteGround is…

The Support and help from SiteGround is honestly the best. I don't regret one bit moving my website to SiteGround!

Like 0 Dislike 0

Sergio Villegas

United States

8 months ago

Did not waste any time and immediately…

Did not waste any time and immediately solved the problem.

Like 0 Dislike 0

David Murray

United Kingdom

8 months ago

excellent solution problem solving

tried as hard as possible to understand my description of my problem

Like 0 Dislike 0

Rafael Molina

United States

8 months ago

Sidad ability to locate the problem…

Sidad ability to locate the problem file and correct the issue..

Like 0 Dislike 0

JWils

United States

8 months ago

Thank you for assisting me with the…

Thank you for assisting me with the domains.

Like 0 Dislike 0

SiteGround's Coupons

Browse all bonuses and promotions offered by SiteGround, including their first deposit bonus and other generous promotions.

70% off Shared Hosting

Deals

We were intrigued to uncover this SiteGround deal for a 70% discount on all the company’s shared plans. The offer, which started for Black Friday, gives you an excellent price reduction if you’re looking to sign up for one of SiteGround’s shared hosting plans. This includes:

• StartUp hosting starting at $3.95 monthly
• GrowBig hosting starting at $5.95 monthly
• GoGeek hosting starting at $11.95 monthly

All three plans include excellent features and entitle you to up to 30 GB of web space, along with unmetered data transfers and more. Kickstart your website development with SiteGround’s shared hosting.

Has bonus worked for you?

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SiteGround Review

SiteGround

SiteGround's rating: Perfect hosting provider

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SiteGround's Features

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SiteGround's Coupons

70% off Shared Hosting

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