SiteGround Review

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SiteGround is an independently owned web hosting company that launched in 2004. The company was founded by a few friends who met in university. SiteGround has grown rapidly and now manages around 2,000,000 domains, has 500 employees, and is considered a leader in the web hosting industry. They provide shared hosting, cloud hosting, WordPress hosting, reseller hosting, VPS hosting, and domain registration. SiteGround has data center locations in 4 countries ensuring fast websites worldwide: United States, United Kingdom, Singapore, and the Netherlands.


About SiteGround:
Owner/CEO:
Tenko Ivanov
Established:
2004
Phone:
+1-866-605-2484
Address:
7511 Van Buren St Suite 200 Overland Park, KS 66202-4218 USA
Servers Locations:
  • Sydney
    Sydney
  • Frankfurt
    Frankfurt
  • Madrid
    Madrid
  • Paris
    Paris
  • London
    London
  • Amsterdam
    Amsterdam
  • Eemshaven
    Eemshaven
  • Show all
Servers Locations: 12
  • Sydney
    Sydney
  • Frankfurt
    Frankfurt
  • Madrid
    Madrid
  • Paris
    Paris
  • London
    London
  • Amsterdam
    Amsterdam
  • Eemshaven
    Eemshaven
  • Singapore
    Singapore
  • Los Angeles, California
    Los Angeles, California
  • Dallas, Texas
    Dallas, Texas
  • Council Bluffs, Iowa
    Council Bluffs, Iowa
  • Ashburn, Virginia
    Ashburn, Virginia
Customer Support: 22
English
Website: English
All languages (22)
English
Support: English
All languages (29)
Live chat
United States
United States Accepted
4.2/5
Perfect Hosting Provider
by Trust Host Review
Features: Good
Reliability: Trustworthy
User Friendly: Good
Support: Excellent
Price: Affordable
Promotion: Very generous
Other Factors: Excellent
John Macbright
Author: John Macbright Last updated: 07 June 2024

Review SiteGround 2024

  • Features of services: SiteGround offers a wide range of services, including shared hosting, VPS hosting, dedicated hosting, and WordPress hosting. They also offer a variety of features, such as free domain registration, free SSL certificates, and unlimited bandwidth and storage.
  • Reliability: SiteGround has a good reputation for reliability. They have a 99.9% uptime guarantee, and they offer a 30-day money-back guarantee.
  • User-Friendly: SiteGround's control panel is easy to use and navigate. They also offer a variety of tutorials and resources to help customers get started.
  • Support: SiteGround offers 24/7 customer support via phone, chat, and email. Their customer support team is knowledgeable and helpful.
  • Pricing: SiteGround's prices are competitive. They offer a variety of plans to fit different budgets.
  • Promotion: SiteGround often runs promotions, offering discounts on their hosting plans.
  • Others: SiteGround offers a variety of other features, such as a website builder and a free email account.

Overall, SiteGround is a good option for businesses and individuals looking for a reliable and affordable web hosting provider. They offer a wide range of services, features, and support.

SiteGround

SiteGround is an independently owned web hosting company that launched in 2004. The company was founded by a few friends who met in university. SiteGround has grown rapidly and now manages around 2,000,000 domains, has 500 employees, and is considered a leader in the web hosting industry. They provide shared hosting, cloud hosting, WordPress hosting, reseller hosting, VPS hosting, and domain registration. SiteGround has data center locations in 4 countries ensuring fast websites worldwide: United States, United Kingdom, Singapore, and the Netherlands.

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SiteGround's rating: Perfect hosting provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. e also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

The PERFECT reputation ranking is for hosting providers that have many registered users and does not receive severe complaints. These providers deserve your peace of mind.

Parameters Score Why did we give this score?
Features 4 Good - We consider a number of factors when rating features, including: usefulness, ease to use, effectiveness, impact.. SiteGround's feature is excellent. It provides a high level of value to the user and is easy to use and effective.
Reliability 4.5 Mostly credible - SiteGround consistently meets its promises and delivers on time. They have an excellent customer service record and are very responsive to customer complaints.
User Friendly 4 Good - Easy to Use: SiteGround is very easy to navigate and use. Users will have no trouble finding the information they need or completing tasks.
Support 4.5 Excellent - The support service is excellent. There is a comprehensive user manual and FAQ page. The helpdesk is very responsive and helpful. The support time is very fast and there is live chat with customers. The service supports multiple languages and provides excellent customer service.
Price 4 Affordable - The pricing of SiteGround is affordable. It is slightly lower than the average prices of similar services, and there is some flexibility in the price list.
Promotion 4.4 Very generous - SiteGround offers abundant promotions. Their promotions are top-notch and have an extremely wide reach. There are many bonus programs, discounted codes, or percentage discounts. They have minimal or no conditions for receiving promotions, and their targeted audience is extremely broad. Their rewards programs and loyalty programs are excellent, and their discounts and special offers are extremely frequent and enticing.
Other Factors 4.1 Excellent - The number of customers is extremely high, and the partner reviews are overwhelmingly positive. The company's revenue is also extremely high.

Pros and Cons

Here are the pros and cons of using SiteGround as your hosting platform.

Positives

  • SiteGround is known for its exceptional uptime, consistently maintaining a 99.9% or higher uptime rate. This ensures that customers' websites are always up and running, minimizing downtime and potential revenue loss.
  • SiteGround provides 24/7 customer support via live chat, phone, and email. Their support team is highly knowledgeable, responsive, and dedicated to resolving customer issues promptly and effectively.
  • Fast Server Speed: SiteGround utilizes high-performance servers and infrastructure to ensure fast website loading times. This is crucial for user experience and search engine optimization (SEO).
  • Variety of Hosting Options: SiteGround offers a wide range of hosting options to suit different needs and budgets, including shared hosting, managed WordPress hosting, VPS hosting, and dedicated hosting.
  • Free Domain and SSL Certificate: SiteGround provides a free domain name and SSL certificate with each hosting plan. This eliminates the hassle and cost of acquiring these essential elements for a website.
  • Easy-to-use Control Panel: SiteGround's control panel is intuitive and easy to navigate, even for beginners. This simplifies website management and configuration tasks.
  • Money-back Guarantee: SiteGround offers a 30-day money-back guarantee, allowing customers to try their services risk-free and get a full refund if not satisfied.

Negatives

  • Pricing Plans: Although SiteGround offers a variety of pricing plans to choose from, some customers may find their prices to be a bit higher than other hosting providers. They also have a few hidden fees that may not be immediately apparent to customers.
  • Customer Support Although SiteGround provides customer support 24/7, some customers have reported experiencing long wait times and receiving inconsistent advice from support representatives. Additionally, their knowledge base could be more comprehensive.
  • Server Speed and Uptime: While SiteGround generally offers good server speed and uptime, a few customers have reported experiencing occasional slowdowns and outages.
  • Website Builder Features: SiteGround's website builder is relatively basic and may not offer all the features and customization options that some customers are looking for.
  • Limited Storage and Bandwidth: While the higher-tier plans offer more storage and bandwidth, some customers may find the storage and bandwidth limits on the lower-tier plans to be restrictive.

Interesting facts

Free email accounts and email forwarding
Automatic WordPress updates
CDN (Content Delivery Network) integration
Staging environment for testing website changes
Multiple PHP versions and compatibility with popular CMS platforms

Frequently Asked Questions(FAQ)

What is SiteGround's uptime guarantee?

SiteGround offers a 99.99% uptime guarantee, ensuring minimal website downtime.

How do I register a domain with SiteGround?

Visit the SiteGround website and navigate to the "Domains" section. Enter your desired domain name and follow the instructions to complete the registration process.

What payment methods does SiteGround accept?

SiteGround accepts various payment methods, including credit cards, debit cards, PayPal, and bank transfers.

How do I contact SiteGround for support?

SiteGround offers 24/7 support through live chat, email, and phone. You can access support from the SiteGround dashboard or website.

What are the user reviews for SiteGround?

SiteGround has consistently received positive user reviews for its reliability, performance, and customer support. It holds a high rating on platforms such as Trustpilot and Google Reviews.

Does SiteGround offer any promotions or discounts?

SiteGround frequently runs promotions and offers discounts on its hosting plans. Check the SiteGround website or subscribe to their newsletter for updates on current promotions.

What is SiteGround's refund policy?

SiteGround offers a 30-day money-back guarantee on all its hosting plans. If you're not satisfied within the first 30 days, you can request a full refund.

Can I upgrade or downgrade my SiteGround hosting plan later on?

Yes, you can upgrade or downgrade your SiteGround hosting plan at any time from the SiteGround dashboard.

Does SiteGround offer managed WordPress hosting?

Yes, SiteGround offers managed WordPress hosting plans that include automatic updates, security enhancements, and WordPress-specific optimizations.

Is SiteGround suitable for beginners and small businesses?

Yes, SiteGround's user-friendly platform and affordable hosting plans make it a great option for beginners and small businesses looking to establish a reliable online presence.

Latest user reviews

Jennifer Moynihan
• 2 days ago
Siteground have the most excellent customer service I have ever experienced with a company. If you are a tech novice like me, than I wouldn't hesitate to use them. They are helped me countless times and have answered my questions on the spot, and usually are able to just fix the problem for me straight away!
miao hao
• 2 days ago
Thanks to SiteGround customer service for their meticulous help. They saved me a lot of trouble in the process of building the website. Every time I communicate with SiteGround customer service, I feel their friendliness and professionalism, which makes me feel at ease. SiteGround's customer service responds very quickly and can always solve my problems within a few minutes. The service attitude is very good. I am very satisfied with the professionalism and quick response of SiteGround's customer service team, which is one of the reasons why I chose them.
Michael
• 2 days ago
Having a live chat is extremely valuable and one of the main reasons we (our agency) continue to use SiteGround for hosting our clients. Please do not replace the live chat with a AI.
Stephen Martins
• 2 days ago
Sonia from customer service was very helpful and resolved all my technical issues with ease. Thank you SiteGround!
Rajasimla Church
• 2 days ago
Excellent and wonderful job that had with the executive. Will look forward to the same in the future.
Chantelle
• 2 days ago
The Support and help from SiteGround is honestly the best. I don't regret one bit moving my website to SiteGround!
Sergio Villegas
• 2 days ago
Did not waste any time and immediately solved the problem.
David Murray
• 2 days ago
tried as hard as possible to understand my description of my problem
Rafael Molina
• 2 days ago
Sidad ability to locate the problem file and correct the issue..
JWils
• 2 days ago
Thank you for assisting me with the domains.

Payment method
Show all (14)

PayPal
Visa
Sofort
MasterCard
Ideal
Giropay
Boleto
Apple Pay

SiteGround's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
User reviews ({totalReview})

User reviews of SiteGround

This is a place to share experience with SiteGround. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

4.8

Rated by 2169 users

5
1947
4
118
3
31
2
13
1
60
0
0
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SiteGround's Coupons

Browse all bonuses and promotions offered by SiteGround, including their first deposit bonus and other generous promotions.

70% off Shared Hosting
United States

We were intrigued to uncover this SiteGround deal for a 70% discount on all the company’s shared plans. The offer, which started for Black Friday, gives you an excellent price reduction if you’re looking to sign up for one of SiteGround’s shared hosting plans. This includes:

• StartUp hosting starting at $3.95 monthly
• GrowBig hosting starting at $5.95 monthly
• GoGeek hosting starting at $11.95 monthly

All three plans include excellent features and entitle you to up to 30 GB of web space, along with unmetered data transfers and more. Kickstart your website development with SiteGround’s shared hosting.

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