Linode Review

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With over two decades of experience in hosting, stands as a symbol of quality and stability in the VPS service domain. Linode is renowned not only for its stable service but also for its exceptional customer support. Linode’s support team is always ready to assist, providing fast response times and detailed solutions.


About Linode:
Owner/CEO:
Akamai Technologies
Established:
2003
Phone:
1-855-254-6436
Address:
1025 E. Main St., Suite 100, Carlisle, PA 17013, USA
Servers Locations:
  • Sydney
    Sydney
  • Frankfurt
    Frankfurt
  • Paris
    Paris
  • London
    London
  • Milan
    Milan
  • Osaka
    Osaka
  • Seoul
    Seoul
  • Show all
Servers Locations: 14
  • Sydney
    Sydney
  • Frankfurt
    Frankfurt
  • Paris
    Paris
  • London
    London
  • Milan
    Milan
  • Osaka
    Osaka
  • Seoul
    Seoul
  • Amsterdam
    Amsterdam
  • Singapore
    Singapore
  • Seattle, Washington
    Seattle, Washington
  • Fremont, California
    Fremont, California
  • Newark, New Jersey
    Newark, New Jersey
  • Chicago, Illinois
    Chicago, Illinois
  • Dallas, Texas
    Dallas, Texas
Customer Support: 10
English
Website: English
All languages (10)
English
Support: English
All languages (11)
Live chat
United States
United States Accepted
4.2/5
Perfect Hosting Provider
by Trust Host Review
Features: Excellent
Reliability: Trustworthy
User Friendly: Good
Support: Good
Price: Very affordable
Promotion: Good discount
Other Factors: Good
Hannah Diaz
Author: Hannah Diaz Last updated: 30 August 2024

Linode's Screenshots

Review Linode 2024

Linode has long been a favorite among experienced developers, system administrators, and webmasters for a reason. Their focus on providing powerful, flexible, and affordable Linux-based virtual private servers (VPS) has earned them a loyal following. But how do they hold up in today's crowded hosting market? Let's take a deep dive.

Hosting Plans and Pricing: Linode offers a refreshing level of transparency and simplicity. Their pricing structure is straightforward, with plans clearly laid out based on resources like RAM, CPU cores, storage, and bandwidth. No confusing tiers or hidden costs here. This makes it easy for experienced users to pick the perfect plan for their project, whether it's a high-traffic website, a resource-intensive application, or a complex testing environment.

Ease of Use: While Linode provides an intuitive control panel for server management, it's clear they cater to users comfortable with the command line. Seasoned sysadmins will appreciate the granular control and flexibility this affords. However, those accustomed to more hand-holding might find the learning curve steeper. Linode compensates with excellent documentation, an active community forum, and helpful support resources.

Performance and Server Speed: This is where Linode truly shines. They consistently deliver excellent performance thanks to their use of cutting-edge hardware, a global network of data centers strategically located around the world, and a robust infrastructure. Their recent adoption of AMD EPYC processors has further boosted their performance capabilities, making them a top contender for demanding workloads.

Security: Linode takes security seriously. Features like two-factor authentication, DDoS protection, and regular security audits come standard. They also offer additional security options like firewalls and server backups for enhanced protection. Their commitment to transparency extends to security incidents; they maintain a publicly available status page and communicate openly about any issues.

Customer Support: Linode offers various support avenues, including ticket-based support, email, and an active community forum. While their live chat support has been discontinued, their response times for tickets are generally good, and their support staff is knowledgeable and helpful. It's worth noting that some advanced support options may require a paid plan.

Data Centers: Linode boasts a globally distributed network of data centers, allowing users to choose a server location closest to their target audience for optimal latency and performance. This wide geographical reach makes them a suitable choice for projects targeting a global user base.

In Conclusion: Linode remains a powerful and reliable choice for experienced users who value performance, flexibility, and control over their hosting environment. While their hands-on approach might not suit everyone, their transparent pricing, robust infrastructure, and commitment to security make them a top contender in the VPS arena.

Linode

With over two decades of experience in hosting, stands as a symbol of quality and stability in the VPS service domain. Linode is renowned not only for its stable service but also for its exceptional customer support. Linode’s support team is always ready to assist, providing fast response times and detailed solutions.

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Linode's rating: Perfect hosting provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. e also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

The PERFECT reputation ranking is for hosting providers that have many registered users and does not receive severe complaints. These providers deserve your peace of mind.

Parameters Score Why did we give this score?
Features 4.5 Excellent - We consider a number of factors when rating features, including: usefulness, ease to use, effectiveness, impact.. Linode's feature is outstanding. It is one of the best features of the service and is essential for any user who wants to get the most out of the service.
Reliability 4.6 Trustworthy - Linode is extremely reliable and always meets its promises. They have an outstanding customer service record and are always responsive to customer complaints.
User Friendly 3.8 Good - Easy to Use: Linode is very easy to navigate and use. Users will have no trouble finding the information they need or completing tasks.
Support 3.7 Good - The support service is good. There is a user manual and FAQ page, and they are well-written and provide adequate information. The helpdesk is responsive and helpful. The support time is fast and there is live chat with customers. The service supports multiple languages.
Price 4.4 Very affordable - The pricing of Linode is extremely affordable. It is much lower than the average prices of similar services, and there is a lot of flexibility in the price list.
Promotion 3.5 Good discount - Linode offers frequent promotions. Their promotions are attractive and have a wide reach. There are a few bonus programs, discounted codes, or percentage discounts. They have a few conditions for receiving promotions, but their targeted audience is broad. Their rewards programs and loyalty programs are strong, and their discounts and special offers are frequent and appealing.
Other Factors 4 Good - The number of customers is high, and the partner reviews are mostly positive. The company's revenue is also high

Pros and Cons

Here are the pros and cons of using Linode as your hosting platform.

Positives

  • High-speed SSDs and rapidly accessible resources provide remarkable server performance.
  • Faster website loading speeds enhance user experience significantly.
  • Linode allows users to customize resources according to their specific needs, from RAM to storage space.
  • Each Linode server comes with a static IP address, ensuring continuous service and application uptime.
  • Unlimited bandwidth ensures your website can handle high traffic without interruptions.
  • Linode places a strong emphasis on security, offering anti-attack tools and minimizing the risk of data loss.
  • Awards: Inc. 5000 Fastest-Growing Private Companies (2008-2022), Stevie Awards for Customer Service (2012-2023), W3C's Webby Awards (2015-2023)

Negatives

  • For beginners, configuring and deploying servers may require a substantial technical understanding.
  • Linode’s management interface can be intricate for users unfamiliar with server systems.
  • While high-quality, Linode’s pricing can be higher than some other providers, especially for premium service packages.

Interesting facts

Customers: Over 1 million worldwide
Employees: Over 200
User-friendly interface: Linode is known for its user-friendly interface, which makes it easy for people of all levels of experience to use its services.
Affordable pricing: Linode offers affordable pricing for its services, making it a popular choice for businesses and individuals on a budget.
Wide range of services: Linode offers a wide range of services, including cloud hosting, virtual machines, block storage, object storage, networking, and managed services.
Strong customer support: Linode has a strong reputation for providing excellent customer support.

Domains: This section displays a list of all of your Linode domains. You can use this section to manage your domain DNS settings, create subdomains, and transfer domains.


Networking: This section displays a list of all of your Linode networking resources, such as Firewalls, NodeBalancers, and IP addresses. You can use this section to manage your networking resources and create new ones.

Billing: This section displays your Linode account's billing information. You can use this section to view your invoices, make payments, and update your billing information.


The Cloud Manager also includes a variety of monitoring and alerting tools. These tools allow you to track the health and performance of your infrastructure. You can set up alerts to notify you when certain conditions are met, such as when a Linode's CPU usage is high or when a domain's expiration date is approaching.

The Linode Cloud Manager is a powerful tool that can help you manage your Linode account and infrastructure effectively. It is a user-friendly interface that is easy to use, even for people who are not familiar with cloud computing. The Cloud Manager also includes a variety of monitoring and alerting tools that can help you keep track of your infrastructure's health and performance.

Here are some of the key features of the Linode Cloud Manager:

  • User-friendly interface: The Cloud Manager is designed to be easy to use, even for people who are not familiar with cloud computing.
  • Centralized management: The Cloud Manager provides a centralized hub for managing your Linode account and infrastructure.
  • Monitoring and alerting: The Cloud Manager includes a variety of monitoring and alerting tools to help you keep track of your infrastructure's health and performance.
  • Wide range of features: The Cloud Manager provides a wide range of features for managing your Linodes, domains, networking, and billing.

I hope this information is helpful. Please let me know if you have any other questions.

Linode's FAQs

What is the uptime guarantee for Linode?

Linode offers a 99.9% uptime guarantee. This means that your website will be online 99.9% of the time. If your website experiences any downtime, Linode will credit your account.

Does Linode offer a money-back guarantee?

Yes, Linode offers a 7-day money-back guarantee. If you are not satisfied with your hosting plan, you can cancel your account and receive a full refund.

 
How can I contact Linode customer support?

Linode offers 24/7 customer support via live chat, phone, and email. You can also find a wealth of helpful information in the Linode knowledge base.

What are Linode's server locations?

Linode has data centers in the United States, Europe, Asia, and Australia. This means that your website will be hosted on a server that is close to your visitors, which will improve your website's loading speed.

Does Linode offer a free trial?

Yes, Linode offers a $100 credit for new users. This means that you can try their services risk-free for up to 60 days.

 
What is Linode's refund policy?

Linode offers a 7-day money-back guarantee. This means that you can cancel your hosting plan at any time within 7 days of your purchase and receive a full refund.

How do I transfer my website to Linode?

Linode offers a free website transfer service. This means that you can transfer your website from another hosting provider to Linode without any hassle.

Latest user reviews

Sunflower
• 2 months ago
Been using Linode for over a decade and they've really gone downhill.Like the many other reviewers, when I tried to recently create a new account it was immediately flagged and suspended due to "suspected fraud", even after they took my payment information. How does that make sense?They also silently block outgoing email traffic for new accounts, so if you want to host a website which uses a contact form or something equally basic, you're out of luck.Finally prices have risen, unacceptably so. Linode used to be great because you could spin up an affordable server without really thinking about budgets - now you'll struggle to find a usable spec for under $30/month.Are you reading these reviews and listening to this feedback, Linode? Because the way you're going, your competitors (Digital Ocean, AWS, etc.) are looking mightily attractive in comparison.
S Pal
• 3 months ago
They have lost their mind, desire to provide service and etiquette.Tried signing up, got denied. They send vague response to that something to do with proxy or VPN. But proxy, VPN, temp emails etc were never used.So they essentially declined signup with normal behavioural pattern (landed on there website form their own Google ad) used personal gmail and valid cc.Then they told me on twitter to send their support team an email with the details. I did and-I received no reply, from them. They essentially ghosted me.
Ryan Quinlan
• 3 months ago
Nate L
• 4 months ago
Linode(Akamai) appears to offer good services, but it is hard to make use of those services if you can't get passed the "denied activation due to activity or patterns associated with fraudulent behavior" automation. This leads me to suspect that Linode is "Red Lining", that is excluding some from signing up who give valid details(*, **, ***), based on zip code or some other immutable human characteristic, that does not constitute fraud, but is instead based on subjective group and/or class based characteristics based on location. Red Lining is illegal by the way! It doesn't matter that you use a blackbox AI to do it, it is still discriminatory.*Signed up using my legal name, high quality credit card payment, correct billing address from a paid GWS email address and GitHub OAuth token, without the use of anonymizing VPN or obfuscation.**It is entirely possible that their signup automation is so inherently flawed that they haven't kept up with technology(credit card fraud preventive validations). Shortly after my (multiple) failures with signing up with Linode, I signed up with a paid plan though a competitor and was promped by my high quality credit card to verify through their third party UI. This didn't happen with Linode, but it is likely that my credit card's payment validation API requested this verification step, for which Linode(apparently) does not support.***Linode appears not to have good support for KYC, which is really a requirement if you are in this business, even to verify with TP required ID and a verification step. Likely this is just a case of a failure to support newer tech, which maybe for my purposes is better that they failed to approve me. Maybe I should raise my rating(joking).
Kom Alexander
• 4 months ago
I have been using Linode for a couple of years - it's one of my best VPS hosting experiences ever. A few days ago, I opened a ticket with the Helpdesk - minutes later they got back to me with a qualified answer. As per my observation from a few years about the hosting industry just 2 VPS hosting providers are doing what they promise - One is Linode and another is DedicatedCore.
ธนพัฒน์ ศรีศุภศิริวงศ์ พัด
• 5 months ago
I dont want to say it but they scamed meso i was using linode and lastly i cancelled account due to fund problems but i reconsidered as i still has funds so try to re sign up again and again still rejected as fraud wth how does i fraud on you company i contacted them waited and wait nope no answer soI don't recommend it at all i use them for 1-2 month and they doing this on me why dude(I'm Non us user idk why)
Ari Archer
• 5 months ago
Overpriced and underperformingI used Linode as my first hosting provider ever, I thought it was good, it was not. Back then I didn't realize how overpriced and underperforming Linode was. The support wasn't bad, so that's why it's a 2-star instead of a 1-star review.Overall, don't waste your money on Linode unless you want to shove money into something that gives you no value for your buck.
Edi Silva
• 5 months ago
I have servers at Linode even before it was sold to Akamai. My experience of more than 6 years with Linode is excellent. Sure, the support isn't great, but who needs to open a support ticket when everything works fine?What I manage is the performance of the servers. I have a VPS with a dedicated CPU and it's great. SLA 99.99999% and very fast server response.Linode provides top-notch DNS to the world and rich documentation for customers to study. That is all!
Andrew Jeavons
• 5 months ago
Utter rip off. Worse than AWS if that is possible. Suddenly I get charged $50 FOR NOTHING.
Edivaldo Silva
• 5 months ago
Só não é 5 estrelas porque os preços são bem altos, mas é uma empresa TOP para hospedagem de sites.Eu recomendo para quem tem sites e está em crescimento, ou já é consolidado com alto tráfego. Os servidor é rápido, os recursos são extremamente eficazes. Tem serviços de DNS gratuitos e um dos melhores do mundo. Você só precisa ter conhecimento para instalar seus softwares e administrar seu servidor, porque eles cobram um absurdo para gerenciar. Por outro lado, se você pode gerenciar seu servidor, A Linode "agora AKAMAI" é uma das melhores opções.

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Linode's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
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User reviews of Linode

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2.9

Rated by 183 users

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