Namecheap Review

User reviews (1765)

Namecheap stands out as one of the leading hosting and domain providers in the market today, known for delivering high-quality services along with value-packed offers. Here’s an objective review of Namecheap’s hosting services, highlighting its strengths, weaknesses, and user support advantages.

About Namecheap:
Richard Kirkendall
+1 480-463-0135
4600 S. McClintock Dr., Tempe, AZ 85282, United States
Servers Locations:
  • Frankfurt
  • London
  • Tokyo
  • Amsterdam
  • Singapore
  • Chicago, Illinois
    Chicago, Illinois
  • Los Angeles, California
    Los Angeles, California
  • Show all
Servers Locations: 9
  • Frankfurt
  • London
  • Tokyo
  • Amsterdam
  • Singapore
  • Chicago, Illinois
    Chicago, Illinois
  • Los Angeles, California
    Los Angeles, California
  • Ashburn, Virginia
    Ashburn, Virginia
  • Phoenix, Arizona
    Phoenix, Arizona
Customer Support: 22
Website: English
All languages (22)
Support: English
All languages (22)
Live chat
United States
United States Accepted
Perfect Hosting Provider
by Trust Host Review
Features: Good
Reliability: Trustworthy
User Friendly: Good
Support: Excellent
Price: Affordable
Promotion: Very generous
Other Factors: Good
Hannah Diaz
Author: Hannah Diaz Last updated: 07 June 2024

Review Namecheap 2024

Namecheap presents a viable option for individuals and small businesses seeking an affordable hosting and domain provider with exceptional customer support. Despite some limitations in performance and resource allocation, Namecheap’s strong user community and comprehensive documentation make it a contender in today’s hosting and domain market. Users looking for a reliable, budget-friendly option should consider Namecheap for their hosting and domain needs.


Namecheap stands out as one of the leading hosting and domain providers in the market today, known for delivering high-quality services along with value-packed offers. Here’s an objective review of Namecheap’s hosting services, highlighting its strengths, weaknesses, and user support advantages.

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Namecheap's rating: Perfect hosting provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. e also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

The PERFECT reputation ranking is for hosting providers that have many registered users and does not receive severe complaints. These providers deserve your peace of mind.

Parameters Score Why did we give this score?
Features 4 Good - We consider a number of factors when rating features, including: usefulness, ease to use, effectiveness, impact.. Namecheap's feature is excellent. It provides a high level of value to the user and is easy to use and effective.
Reliability 4.5 Mostly credible - Namecheap consistently meets its promises and delivers on time. They have an excellent customer service record and are very responsive to customer complaints.
User Friendly 4 Good - Easy to Use: Namecheap is very easy to navigate and use. Users will have no trouble finding the information they need or completing tasks.
Support 4.7 Excellent - The support service is excellent. There is a comprehensive user manual and FAQ page. The helpdesk is very responsive and helpful. The support time is very fast and there is live chat with customers. The service supports multiple languages and provides excellent customer service.
Price 4 Affordable - The pricing of Namecheap is affordable. It is slightly lower than the average prices of similar services, and there is some flexibility in the price list.
Promotion 4.1 Very generous - Namecheap offers abundant promotions. Their promotions are top-notch and have an extremely wide reach. There are many bonus programs, discounted codes, or percentage discounts. They have minimal or no conditions for receiving promotions, and their targeted audience is extremely broad. Their rewards programs and loyalty programs are excellent, and their discounts and special offers are extremely frequent and enticing.
Other Factors 4 Good - The number of customers is high, and the partner reviews are mostly positive. The company's revenue is also high

Pros and Cons

Here are the pros and cons of using Namecheap as your hosting platform.


  • Low Pricing: Namecheap is known for its competitive pricing on both domains and hosting services. They offer some of the best prices in the industry.
  • Domain Privacy: provides free domain privacy with all of its domain registrations. This is a valuable feature that helps to protect your personal information from being published in the WHOIS database.
  • Has a strong reputation for reliability. Their servers are located in data centers around the world, and they offer a 99.9% uptime guarantee.
  • Control panel is easy to use and navigate. They also offer a variety of tools and resources to help you get started with your website or domain.
  • Offers 24/7 customer support via phone, chat, and email. Their customer support team is knowledgeable and helpful, and they have a good reputation for resolving issues quickly.


  • Limited support for some advanced features: While Namecheap provides comprehensive help materials and tutorials, they may not offer sufficient support for specific advanced features or configurations. It may require some tinkering or further research on the customer's side.
  • Limited free trial period: Namecheap only offers a 30-day money-back guarantee on their hosting plans, while some competitors may offer longer trial periods or introductory pricing to entice new customers.
  • Higher bandwidth limits on costlier plans: Namecheap's shared hosting plans have varying bandwidth limits, with higher limits on more expensive plans. Customers who anticipate high website traffic may need to choose the priciest plan.
  • No built-in website builder: Namecheap does not offer a built-in website builder with their hosting plans, unlike some competitors. Customers who want a drag-and-drop website builder will need to use a third-party tool.
  • Potential performance limitations with shared hosting: Shared hosting plans, often the most affordable option, may experience performance limitations if the server is overloaded with other users' websites. Dedicated or VPS hosting may be necessary for high-traffic websites.

Interesting facts

Founded in 2000, Namecheap is a web hosting and domain name registrar company based in Tempe, Arizona.
This hosting solution provider is focused on making web hosting inexpensive and manageable for everyone. The company has over 4 million customers throughout the globe and over 16 million domains under its management. Among some important highlights of Namecheap are its dedication to affordability, high levels of reliability, excellent customer support, and an extensive catalog of features. As a consequence, all web hosting packages by Namecheap come with complimentary features such as an SSL certificate, automatic backups, and free website migration, helping make sure the process of owning a website is as streamlined and painless as possible. To support these points, let me provide these reviews:

Frequently Asked Questions(FAQ)

How do I register a new domain name with Namecheap?

Registering a new domain with Namecheap is a straightforward process:

  1. Visit the Namecheap website and type your desired domain name in the search bar.
  2. Choose the appropriate domain extension (e.g., .com, .net, .org).
  3. Review the availability and choose a suitable registration period.
  4. Add domain privacy protection if desired (recommended).
  5. Proceed to checkout and complete your payment.
  6. Once registered, manage your domain through your Namecheap account.
What are the different types of web hosting plans offered by Namecheap?

Namecheap offers several web hosting plans catering to diverse needs and budgets:

  1. Shared hosting: Ideal for small websites and blogs, offers affordability and ease of use.
  2. WordPress hosting: Optimized for WordPress websites, providing enhanced performance and security.
  3. Reseller hosting: Allows you to manage and resell web hosting resources to your clients.
  4. VPS hosting: Provides dedicated resources and greater control for resource-intensive websites.
  5. Dedicated servers: Offer the highest level of performance and customization for demanding applications.
Why do I need an SSL certificate for my website?

An SSL certificate:

  1. Encrypts communication between your website and visitors, protecting sensitive data.
  2. Improves website security and trust, making it more credible to users.
  3. Boosts search engine ranking, as Google prioritizes secure websites.
  4. Prevents phishing attacks and keeps your website safe from malicious activities.
What is Namecheap Marketplace and how does it work?

Namecheap Marketplace is a platform where you can buy and sell various digital assets, including:

  • Domain names
  • Websites
  • Apps and scripts
  • Logos and designs
  • Online businesses

As a buyer, you can browse listings, filter based on your needs, and purchase items securely. As a seller, you can list your digital assets for free and reach a wide audience of potential buyers.

How do I transfer my domain name to Namecheap?
  • Unlock your domain at the current registrar.
  • Obtain the authorization code (EPP code) from your current registrar.
  • Initiate the domain transfer process at Namecheap and provide the authorization code.
  • Confirm the transfer request via email or through Namecheap's transfer interface.
  • Wait for the transfer approval and completion, which usually takes around 5-7 days.
How do I set up email accounts with my Namecheap hosting plan?

Log in to cPanel.
Go to "Email Accounts" and click "Create."
Fill in desired email address, username, password, and storage quota.
Click "Create Account."
Click "More" and choose "Configure Mail Client" for your email client.
Follow provided instructions to configure email client.
Access your email.

How do I use Namecheap VPN to secure my internet connection?
  1. Sign Up for Namecheap VPN.
  2. Install and Launch the VPN App
  3. Connect to a VPN Server
  4. Verify Your Connection
  5. Start Browsing Securely
How do I contact Namecheap customer support?

To contact Namecheap customer support, you have several options:

No matter which method you choose, be sure to have your account information ready so the support representative can assist you efficiently.

How is the overall experience with NameCheap Hosting?

Most users have a positive experience with NameCheap Hosting, praising its user-friendly interface and excellent customer service.

How is the customer support at NameCheap Hosting?

NameCheap Hosting offers 24/7 customer support and users have reported that their support team is responsive and helpful.

How does NameCheap Hosting handle problems and issues?

Users have reported that NameCheap Hosting follows up and helps with problems. They suggest not giving up asking for help and carefully wording your questions to get the help you want.

What do users say about NameCheap Hosting’s performance?

 Users have praised NameCheap Hosting for its outstanding support and quick, always available help. They have also mentioned that it’s an amazing website to pick a domain.

Are there any negative experiences with NameCheap Hosting?

Some users have reported negative experiences with NameCheap Hosting, mentioning issues with domain registration and dissatisfaction with their abuse department.

How does NameCheap Hosting respond to negative reviews?

NameCheap Hosting actively responds to negative reviews, expressing regret for the negative experience and offering to look into the matter and advise.

Latest user reviews

• 1 weeks ago
Very patient and thorough agent - Yurii L. They helped me solve a problem that existed for a year - that I was not able to understand last year when i chatted with an agent. Today "Yurii L" took me through in a logical way - with useful URL links to articles. Excellent support! thank you!
• 1 weeks ago
I needed to renew and reinstall my SSL. For me, this was daunting, but Kateryna at Namecheap was there to help. She walked me through step-by-step and we were done in less than 10 minutes. Chat Support is exemplary...other companies should take notice.
Its The DeeJ
• 1 weeks ago
You turn off auto-renewal for every domain you own... yet, namecheap like to randomly reset it to their default auto-renew on. When you check your expiring/expired tab, it resets the auto-renewal to on. This in my opinion is a scam. If I set my auto-renewal to OFF, it should stay that way until I manually change it. I have been a customer 15 years, and now have made the decision to leave altogether. Sure its alot of work on my part, but I will not allow a company to deceive me even just once. There was a time when this company was good, and I would reccommend. But now... absolutely not!
Abdelilah F.
• 1 weeks ago
HOrrible market place service. I tryed to place a bid on a domain name. They asked me to pay $5 to place my bid. I paid the $5, then asked me to pay upfront $100 for a domain wont exceed $15. I refused to fund my account for a minimum of $100 because the domain name is cheap. I was not able to place the bid, then asked for a refund of the $5 but they refuse. So they stole $5 from my pocket for no reason.
Erla Ósk Arnardóttir Lillienda
• 1 weeks ago
Very helpful and quickly resolved my problem :) Thank you Suriya B
• 1 weeks ago
He was really patient and helpful in providing a solution
User space
• 1 weeks ago
Rajesh is a fantastic help, Solved my issue without stress
Matthew Bolofinde
• 1 weeks ago
• 1 weeks ago
Great domain choice and security features to follow
Faizan Ahmad
• 1 weeks ago
Best support

Payment method
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Namecheap's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
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User reviews of Namecheap

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Namecheap's Coupons

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