Namecheap Review

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Namecheap stands out as one of the leading hosting and domain providers in the market today, known for delivering high-quality services along with value-packed offers. Here’s an objective review of Namecheap’s hosting services, highlighting its strengths, weaknesses, and user support advantages.


About Namecheap:
Owner/CEO:
Richard Kirkendall
Established:
2000
Phone:
+1 480-463-0135
Address:
4600 S. McClintock Dr., Tempe, AZ 85282, United States
Servers Locations:
  • Frankfurt
    Frankfurt
  • London
    London
  • Tokyo
    Tokyo
  • Amsterdam
    Amsterdam
  • Singapore
    Singapore
  • Chicago, Illinois
    Chicago, Illinois
  • Los Angeles, California
    Los Angeles, California
  • Show all
Servers Locations: 9
  • Frankfurt
    Frankfurt
  • London
    London
  • Tokyo
    Tokyo
  • Amsterdam
    Amsterdam
  • Singapore
    Singapore
  • Chicago, Illinois
    Chicago, Illinois
  • Los Angeles, California
    Los Angeles, California
  • Ashburn, Virginia
    Ashburn, Virginia
  • Phoenix, Arizona
    Phoenix, Arizona
Customer Support: 22
English
Website: English
All languages (22)
English
Support: English
All languages (22)
Live chat
United States
United States Accepted
4.2/5
Perfect Hosting Provider
by Trust Host Review
Features: Excellent
Reliability: Trustworthy
User Friendly: Excellent
Support: Good
Price: Very affordable
Promotion: Very generous
Other Factors: Good
Hannah Diaz
Author: Hannah Diaz Last updated: 13 August 2024

Review Namecheap 2024

Namecheap has long been a popular choice for domain registration, but how well does its hosting stack up for experienced users like web developers, system administrators, and seasoned webmasters? Let's dive into the details.

Hosting Plans and Pricing: Namecheap offers a variety of hosting plans, from shared hosting for simple projects to dedicated servers for high-traffic websites. Their shared hosting plans are particularly attractive for budget-conscious users, offering a good mix of features at competitive prices. However, experienced users might find the resource limitations of shared hosting restrictive for more demanding projects. For those, VPS or dedicated server options offer greater control and scalability, albeit at a higher price point.

Ease of Use: Namecheap utilizes cPanel, a familiar and robust control panel for managing hosting accounts. This makes it easy even for those migrating from other hosts to quickly adapt and find their footing. One-click installers for popular applications like WordPress simplify deployment, while more advanced users will appreciate the command-line access and SSH capabilities.

Performance and Server Speed: While Namecheap's shared hosting performance is generally acceptable for smaller sites, experienced users might notice limitations during peak traffic times. This is where their VPS and dedicated server offerings truly shine, providing the dedicated resources and customization options necessary for optimal speed and uptime. Their data centers, strategically located around the globe, offer a good foundation for low latency and fast content delivery.

Security: Namecheap takes security seriously, offering features like free SSL certificates for all domains and hosting plans. Two-factor authentication adds an extra layer of security to your account. However, more advanced security measures, such as malware scanning and removal, often come at an additional cost.

Customer Support: Namecheap offers 24/7 live chat and ticket-based support. While their support team is generally responsive, the level of technical expertise can vary. Experienced users might find themselves wanting quicker resolutions to complex issues or more in-depth troubleshooting assistance.

The Verdict: For seasoned professionals, Namecheap offers a mixed bag. Their affordable pricing, cPanel integration, and diverse hosting options are attractive. However, limitations in shared hosting performance and customer support expertise might lead experienced users to consider VPS or dedicated solutions for optimal results. Carefully weigh your project's specific needs and budget when making your decision.

Namecheap

Namecheap stands out as one of the leading hosting and domain providers in the market today, known for delivering high-quality services along with value-packed offers. Here’s an objective review of Namecheap’s hosting services, highlighting its strengths, weaknesses, and user support advantages.

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Namecheap's rating: Perfect hosting provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. e also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

The PERFECT reputation ranking is for hosting providers that have many registered users and does not receive severe complaints. These providers deserve your peace of mind.

Parameters Score Why did we give this score?
Features 4.3 Excellent - We consider a number of factors when rating features, including: usefulness, ease to use, effectiveness, impact.. Namecheap's feature is outstanding. It is one of the best features of the service and is essential for any user who wants to get the most out of the service.
Reliability 4.2 Trustworthy - Namecheap is extremely reliable and always meets its promises. They have an outstanding customer service record and are always responsive to customer complaints.
User Friendly 4.5 Excellent - Extremely Easy to Use: Namecheap is incredibly easy to navigate and use. Users will find it effortlessly to find the information they need or complete tasks.
Support 3.6 Good - The support service is good. There is a user manual and FAQ page, and they are well-written and provide adequate information. The helpdesk is responsive and helpful. The support time is fast and there is live chat with customers. The service supports multiple languages.
Price 4.6 Very affordable - The pricing of Namecheap is extremely affordable. It is much lower than the average prices of similar services, and there is a lot of flexibility in the price list.
Promotion 4.4 Very generous - Namecheap offers abundant promotions. Their promotions are top-notch and have an extremely wide reach. There are many bonus programs, discounted codes, or percentage discounts. They have minimal or no conditions for receiving promotions, and their targeted audience is extremely broad. Their rewards programs and loyalty programs are excellent, and their discounts and special offers are extremely frequent and enticing.
Other Factors 4 Good - The number of customers is high, and the partner reviews are mostly positive. The company's revenue is also high

Pros and Cons

Here are the pros and cons of using Namecheap as your hosting platform.

Positives

  • Low Pricing: Namecheap is known for its competitive pricing on both domains and hosting services. They offer some of the best prices in the industry.
  • Domain Privacy: provides free domain privacy with all of its domain registrations. This is a valuable feature that helps to protect your personal information from being published in the WHOIS database.
  • Has a strong reputation for reliability. Their servers are located in data centers around the world, and they offer a 99.9% uptime guarantee.
  • Control panel is easy to use and navigate. They also offer a variety of tools and resources to help you get started with your website or domain.
  • Offers 24/7 customer support via phone, chat, and email. Their customer support team is knowledgeable and helpful, and they have a good reputation for resolving issues quickly.

Negatives

  • Limited support for some advanced features: While Namecheap provides comprehensive help materials and tutorials, they may not offer sufficient support for specific advanced features or configurations. It may require some tinkering or further research on the customer's side.
  • Limited free trial period: Namecheap only offers a 30-day money-back guarantee on their hosting plans, while some competitors may offer longer trial periods or introductory pricing to entice new customers.
  • Higher bandwidth limits on costlier plans: Namecheap's shared hosting plans have varying bandwidth limits, with higher limits on more expensive plans. Customers who anticipate high website traffic may need to choose the priciest plan.
  • No built-in website builder: Namecheap does not offer a built-in website builder with their hosting plans, unlike some competitors. Customers who want a drag-and-drop website builder will need to use a third-party tool.
  • Potential performance limitations with shared hosting: Shared hosting plans, often the most affordable option, may experience performance limitations if the server is overloaded with other users' websites. Dedicated or VPS hosting may be necessary for high-traffic websites.

Interesting facts

Founded in 2000, Namecheap is a web hosting and domain name registrar company based in Tempe, Arizona.
This hosting solution provider is focused on making web hosting inexpensive and manageable for everyone. The company has over 4 million customers throughout the globe and over 16 million domains under its management. Among some important highlights of Namecheap are its dedication to affordability, high levels of reliability, excellent customer support, and an extensive catalog of features. As a consequence, all web hosting packages by Namecheap come with complimentary features such as an SSL certificate, automatic backups, and free website migration, helping make sure the process of owning a website is as streamlined and painless as possible. To support these points, let me provide these reviews:

Namecheap's FAQs

How do I register a new domain name with Namecheap?

Registering a new domain with Namecheap is a straightforward process:

  1. Visit the Namecheap website and type your desired domain name in the search bar.
  2. Choose the appropriate domain extension (e.g., .com, .net, .org).
  3. Review the availability and choose a suitable registration period.
  4. Add domain privacy protection if desired (recommended).
  5. Proceed to checkout and complete your payment.
  6. Once registered, manage your domain through your Namecheap account.
 
What are the different types of web hosting plans offered by Namecheap?

Namecheap offers several web hosting plans catering to diverse needs and budgets:

  1. Shared hosting: Ideal for small websites and blogs, offers affordability and ease of use.
  2. WordPress hosting: Optimized for WordPress websites, providing enhanced performance and security.
  3. Reseller hosting: Allows you to manage and resell web hosting resources to your clients.
  4. VPS hosting: Provides dedicated resources and greater control for resource-intensive websites.
  5. Dedicated servers: Offer the highest level of performance and customization for demanding applications.
Why do I need an SSL certificate for my website?

An SSL certificate:

  1. Encrypts communication between your website and visitors, protecting sensitive data.
  2. Improves website security and trust, making it more credible to users.
  3. Boosts search engine ranking, as Google prioritizes secure websites.
  4. Prevents phishing attacks and keeps your website safe from malicious activities.
What is Namecheap Marketplace and how does it work?

Namecheap Marketplace is a platform where you can buy and sell various digital assets, including:

  • Domain names
  • Websites
  • Apps and scripts
  • Logos and designs
  • Online businesses

As a buyer, you can browse listings, filter based on your needs, and purchase items securely. As a seller, you can list your digital assets for free and reach a wide audience of potential buyers.

How do I transfer my domain name to Namecheap?
  • Unlock your domain at the current registrar.
  • Obtain the authorization code (EPP code) from your current registrar.
  • Initiate the domain transfer process at Namecheap and provide the authorization code.
  • Confirm the transfer request via email or through Namecheap's transfer interface.
  • Wait for the transfer approval and completion, which usually takes around 5-7 days.
How do I set up email accounts with my Namecheap hosting plan?

Log in to cPanel.
Go to "Email Accounts" and click "Create."
Fill in desired email address, username, password, and storage quota.
Click "Create Account."
Click "More" and choose "Configure Mail Client" for your email client.
Follow provided instructions to configure email client.
Access your email.

 
How do I use Namecheap VPN to secure my internet connection?
  1. Sign Up for Namecheap VPN.
  2. Install and Launch the VPN App
  3. Connect to a VPN Server
  4. Verify Your Connection
  5. Start Browsing Securely
How do I contact Namecheap customer support?

To contact Namecheap customer support, you have several options:

No matter which method you choose, be sure to have your account information ready so the support representative can assist you efficiently.

How is the overall experience with NameCheap Hosting?

Most users have a positive experience with NameCheap Hosting, praising its user-friendly interface and excellent customer service.

How is the customer support at NameCheap Hosting?

NameCheap Hosting offers 24/7 customer support and users have reported that their support team is responsive and helpful.

How does NameCheap Hosting handle problems and issues?

Users have reported that NameCheap Hosting follows up and helps with problems. They suggest not giving up asking for help and carefully wording your questions to get the help you want.

What do users say about NameCheap Hosting’s performance?

 Users have praised NameCheap Hosting for its outstanding support and quick, always available help. They have also mentioned that it’s an amazing website to pick a domain.

Are there any negative experiences with NameCheap Hosting?

Some users have reported negative experiences with NameCheap Hosting, mentioning issues with domain registration and dissatisfaction with their abuse department.

How does NameCheap Hosting respond to negative reviews?

NameCheap Hosting actively responds to negative reviews, expressing regret for the negative experience and offering to look into the matter and advise.

Latest user reviews

BNSTN Drum Lessons
• 4 months ago
Ive got charged with a forgotten subscription. I asked them to transfer the money back bc im not using my website anymore. Pavlo was kind and understanding enough to wire back the deducted amount.
Hamed Iqbal
• 4 months ago
I recently messaged with the customer care team at namecheap.com, and the response was very prompt and friendly. My problem was solved instantly.Thank you very much for your excellent service.
Jaed Mosharraf
• 4 months ago
Their FastVPN is a real nightmare. This was never connected to my computer and only a few times on my phone. When it was connected, the speed was too low and the support agent asked me to change my ISP, It became harder to accept such a stupid answer. It was the worst service I ever purchased.
Steve
• 4 months ago
Pros: inexpensive domains with included privacy, dirt cheap hosting with website manager, multiple 3rd party free and paid building tools.Cons: free website builder bugs, forms don't work, absence of simple text auto wrapping functionality when building website, zero human customer support..
Star-Lods
• 4 months ago
Been using namecheap for so many years now for my client needs. It's cheap and support from them is superb.
Nicky Johnson
• 4 months ago
I have been with namecheap for over 5 years...it's been nothing but smooth
Indigies Innovations
• 4 months ago
Fast and Professional Behavior.
Charles Norton
• 4 months ago
I was with Namecheap since 2019. Suddenly basic features like uploading a image in a post broke as well as uploading in the cPanel was broke for some time. I contacted them and for 8 days I told them the basic features uploads have stopped working, and the site was blocking many reputable websites like youtube.com post. So for 8 days I was transferred to agent after agent after agent. I finally said I intend to migrate to another host as they have failed miserably. Now on the 9th day I began the migrate to another host took less than 24 hours. Keep in mind my website is no longer with Namecheap at all now, yet they send me message after message for days they are working on my issue and the site is not on Namecheap. My point is they use generic responses and in many cases they are doing absolutely nothing except sending GENERIC BS Messages.
Hannah
• 4 months ago
There's no any problem since I received my order. Thank you
Elizabeth Idowu
• 4 months ago
I am a freelancer and have been using Namecheap for my clients for the past four years without any issues. Their support team is exceptional, addressing and resolving concerns promptly. In my experience, Namecheap has consistently been the best platform for domain and hosting services.

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Namecheap's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
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User reviews of Namecheap

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4.4

Rated by 1975 users

5
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114
3
30
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1
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