Cloudways's rating: Perfect hosting provider
We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. e also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.
The PERFECT reputation ranking is for hosting providers that have many registered users and does not receive severe complaints. These providers deserve your peace of mind.
Parameters | Score | Why did we give this score? |
---|---|---|
Features | 4.5 | Excellent - We consider a number of factors when rating features, including: usefulness, ease to use, effectiveness, impact.. Cloudways's feature is outstanding. It is one of the best features of the service and is essential for any user who wants to get the most out of the service. |
Reliability | 4.2 | Trustworthy - Cloudways is extremely reliable and always meets its promises. They have an outstanding customer service record and are always responsive to customer complaints. |
User Friendly | 4 | Good - Easy to Use: Cloudways is very easy to navigate and use. Users will have no trouble finding the information they need or completing tasks. |
Support | 4.3 | Excellent - The support service is excellent. There is a comprehensive user manual and FAQ page. The helpdesk is very responsive and helpful. The support time is very fast and there is live chat with customers. The service supports multiple languages and provides excellent customer service. |
Price | 3.8 | Affordable - The pricing of Cloudways is affordable. It is slightly lower than the average prices of similar services, and there is some flexibility in the price list. |
Promotion | 4 | Good discount - Cloudways offers frequent promotions. Their promotions are attractive and have a wide reach. There are a few bonus programs, discounted codes, or percentage discounts. They have a few conditions for receiving promotions, but their targeted audience is broad. Their rewards programs and loyalty programs are strong, and their discounts and special offers are frequent and appealing. |
Other Factors | 4.2 | Excellent - The number of customers is extremely high, and the partner reviews are overwhelmingly positive. The company's revenue is also extremely high. |
Pros and Cons
Here are the pros and cons of using Cloudways as your hosting platform.
Positives
- Managed Hosting
- Scalability
- Performance
- 24/7 Support
- Choice of Cloud Providers
Negatives
- Higher Pricing
- Limited Control
- No Email Hosting
- Complex for Beginners
Interesting facts
Cloudways offers a comprehensive set of features, including multiple cloud infrastructure options (like AWS, Google Cloud, DigitalOcean), easy scalability, managed security, SSL, staging environments, and more. However, some advanced features might be lacking for very specific use cases.
Cloudways generally provides reliable hosting services with good uptime and performance. Their utilization of top-tier cloud providers contributes to the overall reliability. However, occasional maintenance or issues can occur.
The platform offers a user-friendly interface, making it relatively easy to set up and manage cloud servers even for those without extensive technical knowledge. However, certain advanced functionalities might have a learning curve.
Cloudways offers 24/7 customer support through live chat and a ticketing system. Responses are generally prompt, and their support team is knowledgeable. However, occasionally, resolution times might vary based on the complexity of the issue.
Cloudways stands out for its focus on managed cloud hosting, enabling users to benefit from the scalability and security of various cloud infrastructures without the complexity of direct management. However, some users might prefer more control or customization options.
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