Digital Ocean Review

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DigitalOcean was founded in 2011 by Mitchell Hashimoto and Ben Uphoff. The company was inspired by the founders' frustrations with the complexity and cost of traditional cloud hosting providers. DigitalOcean quickly gained popularity among developers and startups, and today it is one of the most popular cloud hosting providers in the world.


About Digital Ocean:
Owner/CEO:
Yancey Spivey
Established:
2011
Phone:
+1 866 203 0445
Address:
101 6th Ave. New York, NY 10013
Servers Locations:
  • Toronto
    Toronto
  • Frankfurt
    Frankfurt
  • London
    London
  • Bangalore
    Bangalore
  • Amsterdam
    Amsterdam
  • Singapore
    Singapore
  • San Francisco
    San Francisco
  • Show all
Servers Locations: 8
  • Toronto
    Toronto
  • Frankfurt
    Frankfurt
  • London
    London
  • Bangalore
    Bangalore
  • Amsterdam
    Amsterdam
  • Singapore
    Singapore
  • San Francisco
    San Francisco
  • New York City
    New York City
Customer Support: 9
English
Website: English
All languages (9)
English
Support: English
All languages (11)
Live chat
United States
United States Accepted
4.2/5
Perfect Hosting Provider
by Trust Host Review
Features: Excellent
Reliability: Trustworthy
User Friendly: Excellent
Support: Good
Price: Very affordable
Promotion: Good discount
Other Factors: Excellent
Lioniel Richard
Author: Lioniel Richard Last updated: 30 August 2024

Review Digital Ocean 2024

DigitalOcean has carved a niche for itself in the crowded cloud hosting market, particularly amongst experienced users like web developers, system administrators, and seasoned webmasters. Its reputation is built on a foundation of simplicity, performance, and affordability, attracting those who prefer a straightforward approach over a feature-bloated platform.

Their hosting plans, aptly named "Droplets," offer a transparent and predictable pricing structure that's easy to understand and scale. Unlike some competitors who nickel and dime for every additional feature, DigitalOcean's pricing is refreshingly straightforward, making cost management a breeze. This transparency extends to their intuitive control panel, designed for both ease of use and functionality. Experienced users will appreciate the granular control over server configurations, while the clean interface ensures navigation remains hassle-free.

Performance is undoubtedly a key consideration for seasoned users, and DigitalOcean consistently delivers. Leveraging powerful SSD storage and a global network of data centers, they provide impressive server speeds and low latency, crucial for high-traffic websites and web applications. Security is another area where DigitalOcean shines. They offer robust security features, including firewalls, DDoS protection, and regular security patches, ensuring your projects are well-protected.

While their documentation is comprehensive and helpful, DigitalOcean's customer support has drawn some criticism in the past. While they have made strides in improving their support system, some users still find it lacking compared to competitors with dedicated phone support.

Overall, DigitalOcean stands out as a robust and developer-friendly cloud hosting provider. Its focus on performance, transparent pricing, and ease of use makes it an excellent choice for experienced users who prioritize control, affordability, and a streamlined hosting experience. However, those who require extensive hand-holding or rely heavily on phone support might need to weigh their options carefully.

Digital Ocean

DigitalOcean was founded in 2011 by Mitchell Hashimoto and Ben Uphoff. The company was inspired by the founders' frustrations with the complexity and cost of traditional cloud hosting providers. DigitalOcean quickly gained popularity among developers and startups, and today it is one of the most popular cloud hosting providers in the world.

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Digital Ocean's rating: Perfect hosting provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. e also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

The PERFECT reputation ranking is for hosting providers that have many registered users and does not receive severe complaints. These providers deserve your peace of mind.

Parameters Score Why did we give this score?
Features 4.3 Excellent - We consider a number of factors when rating features, including: usefulness, ease to use, effectiveness, impact.. Digital Ocean's feature is outstanding. It is one of the best features of the service and is essential for any user who wants to get the most out of the service.
Reliability 4.5 Trustworthy - Digital Ocean is extremely reliable and always meets its promises. They have an outstanding customer service record and are always responsive to customer complaints.
User Friendly 4.2 Excellent - Extremely Easy to Use: Digital Ocean is incredibly easy to navigate and use. Users will find it effortlessly to find the information they need or complete tasks.
Support 4 Good - The support service is good. There is a user manual and FAQ page, and they are well-written and provide adequate information. The helpdesk is responsive and helpful. The support time is fast and there is live chat with customers. The service supports multiple languages.
Price 4.4 Very affordable - The pricing of Digital Ocean is extremely affordable. It is much lower than the average prices of similar services, and there is a lot of flexibility in the price list.
Promotion 3.8 Good discount - Digital Ocean offers frequent promotions. Their promotions are attractive and have a wide reach. There are a few bonus programs, discounted codes, or percentage discounts. They have a few conditions for receiving promotions, but their targeted audience is broad. Their rewards programs and loyalty programs are strong, and their discounts and special offers are frequent and appealing.
Other Factors 4.2 Excellent - The number of customers is extremely high, and the partner reviews are overwhelmingly positive. The company's revenue is also extremely high.

Pros and Cons

Here are the pros and cons of using Digital Ocean as your hosting platform.

Positives

  • Simple and user-friendly interface
  • Competitive pricing
  • Excellent customer support
  • Wide range of services

Negatives

  • Limited documentation for some services
  • Occasional reliability issues

Interesting facts

DigitalOcean is consistently rated as one of the top cloud hosting providers by users, with an average satisfaction rating of 4.8 out of 5 stars on Trustpilot.
DigitalOcean offers excellent customer support, with a team of experts available to help you with any questions or problems you may have. They offer a variety of support channels, including email, live chat, and phone support.
DigitalOcean's pricing is very competitive, with VPS plans starting at just $5 per month. They offer a variety of plans to suit different needs and budgets, and they often run promotions that can save you even more money.

DigitalOcean offers a free trial for new accounts. The free trial will start when you create an account on DigitalOcean. You must verify your identity with a debit/credit card, but you won’t be billed or charged during the free trial.

DigitalOcean Marketplace

DigitalOcean lets developers build faster and smarter with 1 click applications. DigitalOcean has a wide variety of 1 click applications that let developers get started in seconds. Marketplace applications have all the necessary software installed and configured out of the box making it a huge time saver for developers.
 

Digital Ocean's FAQs

What kind of performance can I expect from DigitalOcean?

DigitalOcean is known for its high-performance hosting service, powered by SSD VPS servers and 100% KVM virtualization. This ensures fast loading times and smooth operation for your website.

How secure is my website with DigitalOcean?

DigitalOcean prioritizes security. They use advanced technology to protect your website from threats and ensure the reliability of their servers.

What kind of support can I expect from DigitalOcean?

DigitalOcean is known for its excellent customer service. They offer support through various channels and are praised for their responsiveness and helpfulness.

What value does DigitalOcean offer for the price?

 DigitalOcean offers competitive pricing for their range of services. They strive to provide high-quality hosting services that offer good value for money.

How easy is it to manage my website with DigitalOcean?

 DigitalOcean provides a user-friendly control panel and API, making it easy to manage your website.

Latest user reviews

Jason Joseph Nathan
• 2 months ago
We are in different timezones, yet support was prompt and updated to reflect my progress with my issue.
Рустам Пулатов
• 2 months ago
After a free trial they've charged $50 from my card (I wasn't even using the servers). I texted the support team thinking it's a mistake, they told me that they don't do refunds
Marielvy Grullón
• 2 months ago
Jayson De Ocampo
• 2 months ago
Quick ticket response and quality services!
Sandor Barany
• 2 months ago
Excellent response time and focussed, competent reactions. Just as it should be...
AA of CAT
• 2 months ago
It is common to run into issues in hosting and related services. I am amazed how quick was Digital Ocean to resolve the last issue we had with one of our servers/ connected account.
Breathing Cyborg
• 2 months ago
Their support team is very knowledgable, eager to help and patient.
Santhosh Kumar Athaluri
• 2 months ago
DO is greatest of all the Vps hosting providers
Welfrance Abayan
• 2 months ago
水木方
• 2 months ago
You responded quickly and sincerely. Dyeing it makes you feel very friendly. It is a big company after all.Although my application was rejected several times, I recognize your company's seriousness and candor. Unfortunately, I just don’t know why I was rejected. I suggest that I explain the reasons to the applicant in the future.

Payment method
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PayPal
Visa
MasterCard
Diners
Apple Pay
American Express
JCB
Union pay

Digital Ocean's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
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User reviews of Digital Ocean

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3.8

Rated by 1175 users

5
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3
22
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1
329
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Digital Ocean's Coupons

Browse all bonuses and promotions offered by Digital Ocean, including their first deposit bonus and other generous promotions.

$50 in credit
United States

Everyone gets $50 in credit for over 30 days.

Has bonus worked for you?
NOT REQUIRED