Author:
Marry Rose
Last updated: 07 February 2025
Review Vultr 2025
Vultr
Vultr's servers are located in data centers that are strategically located to provide low latency and high availability. They also offer a variety of features, such as high-performance SSDs, 100GB/s networking, and IPv6 support.
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Pros and Cons
Here are the pros and cons of using Vultr as your hosting platform.
Positives
- Global server locations
- High-performance SSD storage
- Simple and intuitive interface
- Competitive pricing
- Flexible scaling options
Negatives
- Limited customer support options
- Occasional server performance issues
- Complex billing system
- Lack of managed services
- Inconsistent resource allocation
Interesting facts
Hourly billing available
Bare metal servers offered
Wide range of operating systems
One-click app deployments
API access for automation
Vultr's FAQs
Latest user reviews
Awful support teamThey delay you so much that you regret registering on this site.
Infrastructure works fine, mostly. When something does go wrong just deal with it because you're on your own. We're moving everything to Digital Ocean after the latest in a long history of poor support.Make a detailed support enquiry? Don't bother, they won't read the detail. They'll read the bit that gets them a one line reply where it isn't their problem. I expect their KPIs incentivise this.Ask a question. Have they seen an issue, that surely affects many of their customers.... no, not our problem. Okay, fine. I guess.How about how your systems work when changing OS of a VPS? How does it handle that? Again, an answer is too much to ask. They can't even be bothered to send a canned response with a URL.The attitude stinks. Need help once or year, or less... who cares? Its like they don't want clients who want support.
The support is really terrible. They created some artifical reason to block all our services and then terminate our account. We've asked several times to ask about exact reason (as we didn't do anything against their TOS), so they sent us links to TOS again and then they stopped to answer. So if they will not like you, they can block you and don't even specify why. Stay away from this terrible company.
Shocking the level of incompetence and all around terrible customer service. Wow. If you're considering using their services I highly recommend you look ANYWHERE else but here.
Optimized Cloud Compute" instance, as the customer service suggested. They also threaten to ban my account and ask for tons of personal information, including something that feels like a detention essay.
I've been using Vultr servers for 2 years now and I was initially very impressed with their performance and bandwidth. However, for the past few months, I've been experiencing consistent bandwidth throttling issues across multiple servers in different locations. This has made it difficult to use the servers for my services .I've tried contacting Vultr support about this issue, but they haven't been able to provide a satisfactory solution. I'm disappointed with the recent decline in service quality and I'm considering switching to a different provider.Overall, I have had a mixed experience with Vultr. I appreciate the good service I received in the beginning, but the recent bandwidth throttling issues have been a major disappointment. I hope that Vultr will take steps to address this issue and improve their service quality. I would like to continue using Vultr, but I will need to see a significant improvement before I can fully recommend their services.
Very bad support
I run a niche blockchain network called the D20 Network, which experienced a severe time attack starting on May 28, 2024. The attack originated from six IP addresses managed by Vultr Holdings Corporation. Despite multiple reports and requests for assistance, Vultr's technical support and abuse teams did not respond, allowing the attack to continue and escalate network difficulty to an unmanageable level.This negligence has caused our company an estimated loss of $675,000 due to halted block production, increased operational costs, and damage to our reputation. Furthermore, we have reported this issue to the Carbon County Sheriff’s Department, the FBI, the FTC, and other regulatory bodies.Vultr's failure to enforce their acceptable use policy and manage abuse complaints effectively raises serious concerns about their commitment to customer security and service quality. I urge other potential users to consider these issues before choosing Vultr as their hosting provider.
Vultr used to be good at some point years agoI don't know what it turned into now, it's like a monster, Vultr totally can suspend your server anytime literally just because nonsense reports from otherReally disgusting the Vultr now, I really want to stick with it because move servers to another provider is a cost time and money work, but since they can do whatever to my server and my account with negative affect, I have no choice
The service accused me of using excessive CPU while I work on the "Optimized Cloud Compute" instance, as the customer service suggested. They also threaten to ban my account and ask for tons of personal information, including something that feels like a detention essay.
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