DreamHost Review

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DreamHost is a reputable and customer-centric web hosting company that has established itself as a leading provider in the industry. Founded in 1996, DreamHost has since become known for its commitment to delivering reliable hosting solutions coupled with exceptional customer support.


About DreamHost:
Owner/CEO:
Michael Rodriguez
Established:
1996
Phone:
714-671-90983
Address:
417 Associated Road, Brea, CA 92821, USA
Servers Locations:
  • Ashburn, Virginia
    Ashburn, Virginia
  •   Hillsboro, Oregon
    Hillsboro, Oregon
Servers Locations: 2
  • Ashburn, Virginia
    Ashburn, Virginia
  •   Hillsboro, Oregon
    Hillsboro, Oregon
Customer Support: 10
German
Website: German
All languages (10)
English
Support: English
All languages (2)
Live chat
United States
United States Accepted
3.8/5
Good Hosting Provider
by Trust Host Review
Features: Good
Reliability: Mostly credible
User Friendly: Good
Support: Good
Price: Affordable
Promotion: Good discount
Other Factors: Average
Marry Rose
Author: Marry Rose Last updated: 30 August 2024

Review DreamHost 2024

DreamHost has been a recognizable name in the web hosting world since the late 90s, and for experienced users like web developers, sysadmins, and seasoned webmasters, understanding why requires a look beyond the flashy marketing. Let's dive into the details that matter to pros.

Hosting Plans & Pricing: DreamHost offers a good range of hosting options – shared, managed WordPress, VPS, dedicated, and even cloud hosting. For this audience, the VPS, dedicated, and cloud offerings are most relevant. They offer competitive pricing without sacrificing features, which is a huge plus when you're managing multiple projects or resource-intensive applications. Be sure to check their website for the latest pricing and promotions, as they often have deals that can save you money.

Ease of Use: DreamHost uses a custom control panel instead of the industry-standard cPanel. While this might take a little getting used to for cPanel veterans, it's generally well-designed and intuitive. They also provide a full-featured Linux shell with root access for VPS and dedicated plans, which experienced users will appreciate.

Performance & Server Speed: DreamHost utilizes SSD storage across its infrastructure, which significantly boosts website load times and overall performance. They have multiple data centers with strategically chosen locations to minimize latency. However, performance can vary depending on your chosen plan and server location. It's recommended to carefully review the server specifications and consider your target audience's geographic distribution.

Security: DreamHost takes security seriously. You get free SSL certificates (Let's Encrypt), automated backups, and optional DreamShield malware protection. While they offer DDoS protection, it's worth noting that their standard plans might not be as robust as some competitors, especially for mission-critical applications. If you require enterprise-grade security measures, their dedicated hosting or custom solutions would be a better fit.

Customer Support: This is where DreamHost can be a bit of a mixed bag. They offer 24/7 ticket and live chat support, which is excellent. However, phone support is not readily available, which might be a deal-breaker for some professionals who need immediate assistance during critical situations. Their knowledge base and community forums are comprehensive and can be valuable resources for troubleshooting common issues.

Overall: DreamHost is a solid choice for experienced users who need reliable and flexible hosting with a developer-friendly environment. Their pricing is competitive, and their performance is generally excellent. However, the lack of readily available phone support and potential limitations in the standard security features might be something to consider depending on your specific needs and priorities. As always, thoroughly research and compare different providers to find the best fit for your unique requirements.

DreamHost

DreamHost is a reputable and customer-centric web hosting company that has established itself as a leading provider in the industry. Founded in 1996, DreamHost has since become known for its commitment to delivering reliable hosting solutions coupled with exceptional customer support.

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DreamHost's rating: Good hosting provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. e also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

Hosting provider with a stable user count and no significant complaints will be given a GOOD reputation rating. Therefore, you do not need to worry when host your website on these platforms.

Parameters Score Why did we give this score?
Features 4 Good - We consider a number of factors when rating features, including: usefulness, ease to use, effectiveness, impact.. DreamHost's feature is excellent. It provides a high level of value to the user and is easy to use and effective.
Reliability 3.8 Mostly credible - DreamHost consistently meets its promises and delivers on time. They have an excellent customer service record and are very responsive to customer complaints.
User Friendly 4 Good - Easy to Use: DreamHost is very easy to navigate and use. Users will have no trouble finding the information they need or completing tasks.
Support 3.5 Good - The support service is good. There is a user manual and FAQ page, and they are well-written and provide adequate information. The helpdesk is responsive and helpful. The support time is fast and there is live chat with customers. The service supports multiple languages.
Price 3.5 Affordable - The pricing of DreamHost is affordable. It is slightly lower than the average prices of similar services, and there is some flexibility in the price list.
Promotion 3.8 Good discount - DreamHost offers frequent promotions. Their promotions are attractive and have a wide reach. There are a few bonus programs, discounted codes, or percentage discounts. They have a few conditions for receiving promotions, but their targeted audience is broad. Their rewards programs and loyalty programs are strong, and their discounts and special offers are frequent and appealing.
Other Factors 2.5 Average - The number of customers is moderate, and the partner reviews are mixed. The company's revenue is also moderate.

Pros and Cons

Here are the pros and cons of using DreamHost as your hosting platform.

Positives

  • Wide variety of affordable plans
  • Excellent uptime, powerful security
  • Free SSL certificates, free domain for the first year, free WHOIS Privacy protection, one-click WordPress installs
  • Strong commitment to customer service
  • Affordable pricing

Negatives

  • Dreamhost’s antimalware tool is a paid add-on, and it has a slower average response time than competitors.
  • Dreamhost also doesn’t have a customer support phone number, and there is no money-back guarantee for virtual private server (VPS) and dedicated plans

Interesting facts

DreamHost offers customer support in English and Spanish 24 hours a day, seven days a week.
Free SSL certificates, free domain for the first year, free WHOIS Privacy protection, one-click WordPress installs
According to TechRadar, Dreamhost has a capable range of fairly-priced products, particularly its managed WordPress plans, which performed well during their speed tests. However, these don’t have the features or configurability advanced users might need (and they had some support issues during the review), but overall, Dreamhost is still worth a look for both personal and business users. TechRadar gave Dreamhost a rating of 4/5

One of DreamHost's standout features is its emphasis on providing a wide range of hosting services tailored to suit various needs. From shared hosting and virtual private servers (VPS) to dedicated server hosting and cloud solutions, DreamHost offers versatile options for individuals, small businesses, and large enterprises alike.

DreamHost's FAQs

What is DreamHost's uptime guarantee?

DreamHost offers a 100% uptime guarantee, backed by their advanced infrastructure and proactive monitoring.

How do I register a domain with DreamHost?

To register a domain with DreamHost, simply visit their website, search for your desired domain name, and follow the registration process.

What payment options does DreamHost accept?

DreamHost accepts various payment methods, including credit cards, debit cards, PayPal, and certain cryptocurrencies.

How can I contact DreamHost's support team?

DreamHost provides 24/7 support through live chat, email, and phone.

What are DreamHost's user reviews like?

DreamHost consistently receives positive user reviews for its reliability, customer support, and affordability.

Does DreamHost offer any promotions or discounts?

Yes, DreamHost often runs promotions and offers discounts on domain registrations, hosting plans, and other services.

What hosting plans does DreamHost offer?

DreamHost offers a range of hosting plans, including shared hosting, managed WordPress hosting, VPS hosting, and dedicated servers.

Is DreamHost a beginner-friendly hosting provider?

Yes, DreamHost is known for its user-friendly control panel and helpful support team, making it suitable for beginners.

How much storage space does DreamHost provide?

The amount of storage space varies depending on the hosting plan chosen, ranging from 50GB to unlimited storage.

Does DreamHost offer website migration services?

Yes, DreamHost provides free website migration services for new customers, making it easy to transfer your website from another host.

Latest user reviews

Gina
• 1 months ago
The DreamHost team did a great job and we appreciate their quick responses and expertise in their fields.
Jeffrey Wangsawidjaja
• 1 months ago
It has nice and great features for a starter, and also excellent customer service that is very helpful.
Krishna K
• 1 months ago
Even though I am finding the new interface a bit confusing, the support they give is amazing!
Marsha Chambers
• 1 months ago
John was so patient with me through several emails to help solve my issue.
soacckj
• 1 months ago
Great tech support. It is prompt, complete and comprehensible to a lay person. What else is there?
Jeremy Heath
• 1 months ago
I had some billing issues and support was able to get it sorted quickly and painlessly.
Will Bontrager
• 1 months ago
The move of our server to different hardware was transparent and went so smooth my jaw dropped. Truly, Dreamhost has both the best tech team and the best support of any hosting company I have ever hosted our websites with. I've hosted with no less than four companies since our first website in 1998 (willmaster.com)
Verity Egho
• 1 months ago
DreamHost support always responded reasonably early all the time I contacted support for any issues. Support personnel always showed eagerness to help, and they have always been friendly in their communication while rendering support in a professional way.
Dove Francaise International D
• 1 months ago
Best of the best. Good service. Customer relations excellent. Reliable Service Provider with speed. Satisfactory.
Michele Weldon
• 1 months ago
Response was extremely swift. Everyone I was in contact with was efficient, knowledgeable and considerate. I was very upset, and they were swift and extremely helpful.

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DreamHost's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
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User reviews of DreamHost

This is a place to share experience with DreamHost. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

4.6

Rated by 1605 users

5
1307
4
171
3
41
2
22
1
64
0
0
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DreamHost's Coupons

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