ServerPilot Review 2026

User reviews (39)

ServerPilot is a US-based SaaS control panel built for teams that want the cost and performance advantages of cloud VPS hosting without doing all Linux administration manually. Instead of selling hosting, it automates a hardened web stack (Nginx + Apache, MySQL, multi-PHP), firewall rules, AutoSSL via Let’s Encrypt, updates, and monitoring—on servers you own at your chosen provider.


About ServerPilot:
Owner/CEO:
EarlyDog
Established:
2012
Phone:
+1 (888) 9-SERVER (1
Address:
ServerPilot, P.O. Box 66, Bellingham, WA 98227-0066, USA
Servers Locations:
  • Data centrer in au
    Melbourne
  • Data centrer in au
    Sydney
  • Data centrer in br
    São Paulo
  • Data centrer in ca
    Toronto
  • Data centrer in ca
    Montreal
  • Data centrer in ch
    Zurich
  • Data centrer in de
    Frankfurt
  • Show all
Servers Locations: 27
  • Melbourne
    Melbourne
  • Sydney
    Sydney
  • São Paulo
    São Paulo
  • Toronto
    Toronto
  • Montreal
    Montreal
  • Zurich
    Zurich
  • Frankfurt
    Frankfurt
  • Copenhagen
    Copenhagen
  • Helsinki
    Helsinki
  • Paris
    Paris
  • London
    London
  • Dublin
    Dublin
  • Mumbai, Chennai
    Mumbai, Chennai
  • Tokyo
    Tokyo
  • Osaka
    Osaka
  • Seoul
    Seoul
  • Amsterdam
    Amsterdam
  • Oslo
    Oslo
  • Stockholm
    Stockholm
  • Singapore
    Singapore
  • Taipei
    Taipei
  • Los Angeles
    Los Angeles
  • Dallas
    Dallas
  • Chicago
    Chicago
  • Ashburn
    Ashburn
  • Seattle
    Seattle
  • New York
    New York
Customer Support: 7
English
Website: English
All languages (7)
English
Support: English
All languages (5)
Live chat
United States
United States Accepted
4.3/5
Top-Tier Provider
Features Excellent
Reliability Trustworthy
User Friendly Excellent
Support Excellent
Price Very affordable
Promotion Good discount
Other Factors Excellent
Author

Marry Rose

Last updated: 02 January 2026

ServerPilot

ServerPilot is a US-based SaaS control panel built for teams that want the cost and performance advantages of cloud VPS hosting without doing all Linux administration manually. Instead of selling hosting, it automates a hardened web stack (Nginx + Apache, MySQL, multi-PHP), firewall rules, AutoSSL via Let’s Encrypt, updates, and monitoring—on servers you own at your chosen provider.

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Pros and Cons

Here are the pros and cons of using ServerPilot as your hosting platform.

Positives

Control: you retain full ownership and root access.
Excellent support reputation.
Efficient WordPress/PHP stack automation (Nginx+Apache, AutoSSL, updates, firewall).
Usage-based billing helps agencies avoid paying during idle months.

Negatives

Not “hosting”: no bundled server, email hosting, or data-center SLA—those are on your cloud provider.
Ubuntu-only (no Debian/CentOS/AlmaLinux support).
Advanced needs may outgrow it (complex multi-tier stacks, Kubernetes-native apps, non-PHP workloads).

Interesting facts

Discover the unique features that make ServerPilot stand out

Automated server configuration for “fast, secure, reliable hosting” on your own servers

Installs/maintains the stack: Nginx + Apache, MySQL, multiple PHP versions

Log viewer in dashboard (plan-dependent)

API (REST) for automation.

ServerPilot's rating Top-Tier Provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. We also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

Strong reputation and consistent customer trust. Mature operations, transparent terms, and reliable support—well-suited for business-critical hosting.

Features
4.5 /5 Excellent

We see ServerPilot as very strong on features. It usually includes most things people need: free SSL, automatic backups, easy website setup, and good security like DDoS protection and malware scanning. Performance options such as SSD/NVMe, caching, and a CDN are commonly available. Important tools like staging (test site) and one-click restore are clear and easy to use, with fewer forced add-ons.

Reliability
4.2 /5 Trustworthy

We consider ServerPilot highly reliable. It is a well-known provider with a long track record, clear company information, and stable operations. It usually has a strong presence in many regions (or is a top local brand) and earns consistent trust from customers across major review platforms. Problems may happen, but communication and fixes are typically fast and professional.

User Experience
4.4 /5 Excellent

We find ServerPilot extremely user friendly. Setup is simple, the dashboard is clean, and common tasks (buying a plan, connecting a domain, installing WordPress, creating email) are easy. Tools like cPanel/Plesk, one-click install, staging, and auto SSL work smoothly, with clear guides and helpful error messages. Most users can manage hosting without technical help.

Support
4.6 /5 Excellent

We rate ServerPilot excellent for support. Help is available 24/7 via live chat and tickets (often also phone). Replies are fast, answers are clear, and issues are solved end-to-end (not just copy-paste). We also see strong knowledge base guides and good incident communication, so customers feel genuinely supported.

Pricing
4.6 /5 Very affordable

We consider ServerPilot excellent on price when the total cost is truly fair. The advertised price matches what most users actually pay, renewal rates are reasonable, and key needs like SSL, backups, and basic security are included instead of sold as expensive add-ons. Billing is clear, and there are no surprise fees.

Promotions
3.6 /5 Good discount

ServerPilot usually runs useful promotions. Coupons or sale prices are easy to find and apply, and the rules are mostly clear. Some offers require longer billing terms or apply only to first-time customers, but overall the savings are meaningful and checkout works smoothly.

Other Factors
4.3 /5 Excellent

We score ServerPilot at 5 when it shows strong transparency (clear legal entity, policies, and contacts), clean and consistent refund/SLA terms, a public status page, and mature handling of abuse/DMCA. Compliance and privacy practices are clearly explained (e.g., GDPR where relevant), and there are few “surprise” clauses.

In conclusion, ServerPilot is highly regarded for its ease of setup, excellent customer support, and although a bit more expensive than some alternatives, users find the cost justified by the quality of the service.

ServerPilot's FAQs

What is ServerPilot's uptime guarantee?

ServerPilot offers a 99.9% uptime guarantee, ensuring minimal downtime and maximum website availability.

How can I register a domain name with ServerPilot?

ServerPilot offers domain registration services, making it easy to purchase and manage your domain from a single platform.

What payment options does ServerPilot accept?

ServerPilot accepts various payment methods, including major credit cards, PayPal, and bank transfers.

What level of customer support can I expect from ServerPilot?

ServerPilot provides 24/7 support via phone, email, and live chat, ensuring prompt assistance whenever needed.

What are the user reviews for ServerPilot's services?

ServerPilot has consistently received positive user reviews for its reliability, performance, and exceptional customer support.

Does ServerPilot offer any promotions or discounts?

ServerPilot occasionally offers promotions and discounts, such as free trials and referral bonuses. Check their website for the latest offers.

How do I migrate my website to ServerPilot?

ServerPilot provides free migration assistance to help you seamlessly move your website to their servers.

What are the features included in ServerPilot's hosting plans?

ServerPilot offers a range of hosting plans tailored to different needs, including unlimited bandwidth, SSD storage, and automated backups.

How can I optimize my website's performance with ServerPilot?

ServerPilot provides various tools and features to optimize your website's speed and performance, including caching, CDN integration, and server optimization.

What are the benefits of using ServerPilot for my website?

ServerPilot offers several benefits, including enhanced website performance, secure hosting environment, user-friendly control panel, and expert technical support.

Latest user reviews

Anderson Wiese
• 2 years ago
We have used ServerPilot for several years and we're happy as can be with it. It is perfect for our small specialty development company, for hosting our customers sites on our own infrastructure. The support is excellent, quick and generous. Usually our questions come down to our own ignorance of some quirk of WordPress and not a ServerPilot issue at all.
Tyler
• 2 years ago
I've used ServerPilot for 4+ years. It's a rock-solid, super-stable system that's fast, minimal, and easy to use. Sure, it might not have a ton of extra features like other systems (less is more in my opinion) and it might be a tiny bit more expensive, but it works without issue and the support is fantastic!
Dimitar Daily
• 2 years ago
Team (Chris and Coleman and others whise names i cant recall at the moment) went above and beyond on many ocassiona trying and succeeding ro help me in my wordpress issues and server optimization tips and tricks, i feel that their company is still “slept on” ny many who are looking to host website and ohp apps on their own cloud server. The team at server pilot works quietly with no ahow or bling and does the job done without any fancy marketing fuss. Highly recommended i cant recommend it enough
Ed
• 2 years ago
Top-notch service and support! If you want to make your life easier managing your server, Serverpilot is the obvious choice. The support team goes above and beyond if/when you run into issues. The migration add-on service DataShuttle is also great, saved many hours!
Rifki Ahmad
• 3 years ago
I'm using free serverpilot for two years, I feel like I was stealing :D . You guys are the bestSO I start the subscription planA very happy customer for 6 years with more than 10 server connected
Geoff Anderson
• 3 years ago
I've using Serverpilot for several years, but today I needed to migrate my instances to a newer version of Ubuntu (I was on 18.04 - yikes). I fired a quick message to support and they clarified what was needed (that the in place upgrade would be a bad idea) and that the proper was was to migrate, and they pointed me at their sister offering, DataShuttle, and it was pretty painless to move all my stuff.Extra kudos to the support staff who helped my efforts. Super painless, and all is great now.
Jeremy Hoover
• 3 years ago
Support on ServerPilot is top notch. They helped me through some issues migrating a legacy PHP site and minimized the downtime. Support seems to respond 24/7, much appreciated.
Jonathan Pak
• 3 years ago
At first, I must say that I was a bit afraid to leave a "managed hosting". I used to host all of my websites on a shared plan.But as my need for performances increased, I upgraded my plan and the costs went up.However the performance still was not there.So I decided to switch to a VPS. The thing was, that I'd never done it before and I wasn't sure I'd be able to handle it technically.ServerPilot made it a breeze.Setting up everything is so easy. The documentation is easy to follow and covers everything that I've ever needed for the last 12 months.And if I ever needed additionnal help,the support has always been very responsive and helpful. Going way above my expectations.I fully recommend it to anyone.My websites are much faster for a fraction of the total cost I used to pay,and I've got much more control over them without having to spend a lot of time managing the technical stuff.Great experience
Powder Cloud Corporation
• 3 years ago
Anytime I have a concern, a question, and issue the ServerPilot support team comes through with solutions and helpful links with great instructions! Coleman is one in particular that has been terrific!
Evarest Schoofs
• 3 years ago
Serverpilot support is second to none. Sometimes things go wrong, which is inevitable with servers, and they always have helped us along quickly to get all back in working order. We are very happy with their service and continue using their system!

Payment method

PayPal is accepted at ServerPilot
Visa is accepted at ServerPilot
MasterCard is accepted at ServerPilot
American Express is accepted at ServerPilot
Visa Credit is accepted at ServerPilot
Discover is accepted at ServerPilot

ServerPilot's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
Kubernetes
User reviews ({totalReview})

User reviews of ServerPilot

This is where you can share your experience with ServerPilot. Read other users' reviews or write your own to highlight its pros and cons based on real use.

5

Reviewed by 39 users

5
39
4
0
3
0
2
0
1
0
0
0
Share your opinion with the community. Maybe you can help someone.
Write a review
Honest user's ratings is our #1 priority! So bookmakers can't pay to change or delete reviews.
2 years ago
Perfect for us, and we're ever grateful for the support.
We have used ServerPilot for several years and we're happy as can be with it. It is perfect for our small specialty development company, for hosting our customers sites on our own infrastructure. The support is excellent, quick and generous. Usually our questions come down to our own ignorance of some quirk of WordPress and not a ServerPilot issue at all.
2 years ago
I've used ServerPilot for 4+ years
I've used ServerPilot for 4+ years. It's a rock-solid, super-stable system that's fast, minimal, and easy to use. Sure, it might not have a ton of extra features like other systems (less is more in my opinion) and it might be a tiny bit more expensive, but it works without issue and the support is fantastic!
2 years ago
Team (Chris and Coleman and others…
Team (Chris and Coleman and others whise names i cant recall at the moment) went above and beyond on many ocassiona trying and succeeding ro help me in my wordpress issues and server optimization tips and tricks, i feel that their company is still “slept on” ny many who are looking to host website and ohp apps on their own cloud server. The team at server pilot works quietly with no ahow or bling and does the job done without any fancy marketing fuss. Highly recommended i cant recommend it enough
2 years ago
Top-notch service and support
Top-notch service and support! If you want to make your life easier managing your server, Serverpilot is the obvious choice. The support team goes above and beyond if/when you run into issues. The migration add-on service DataShuttle is also great, saved many hours!
3 years ago
Best Service Ever
I'm using free serverpilot for two years, I feel like I was stealing :D . You guys are the bestSO I start the subscription planA very happy customer for 6 years with more than 10 server connected
3 years ago
Painless migration from Serverpilot
I've using Serverpilot for several years, but today I needed to migrate my instances to a newer version of Ubuntu (I was on 18.04 - yikes). I fired a quick message to support and they clarified what was needed (that the in place upgrade would be a bad idea) and that the proper was was to migrate, and they pointed me at their sister offering, DataShuttle, and it was pretty painless to move all my stuff.Extra kudos to the support staff who helped my efforts. Super painless, and all is great now.
3 years ago
Support on ServerPilot is top notch
Support on ServerPilot is top notch. They helped me through some issues migrating a legacy PHP site and minimized the downtime. Support seems to respond 24/7, much appreciated.
3 years ago
Stellar support ! Ease of use
At first, I must say that I was a bit afraid to leave a "managed hosting". I used to host all of my websites on a shared plan.But as my need for performances increased, I upgraded my plan and the costs went up.However the performance still was not there.So I decided to switch to a VPS. The thing was, that I'd never done it before and I wasn't sure I'd be able to handle it technically.ServerPilot made it a breeze.Setting up everything is so easy. The documentation is easy to follow and covers everything that I've ever needed for the last 12 months.And if I ever needed additionnal help,the support has always been very responsive and helpful. Going way above my expectations.I fully recommend it to anyone.My websites are much faster for a fraction of the total cost I used to pay,and I've got much more control over them without having to spend a lot of time managing the technical stuff.Great experience
3 years ago
Anytime I have a concern! Outstanding Service and Support!
Anytime I have a concern, a question, and issue the ServerPilot support team comes through with solutions and helpful links with great instructions! Coleman is one in particular that has been terrific!
3 years ago
Serverpilot support is second to none
Serverpilot support is second to none. Sometimes things go wrong, which is inevitable with servers, and they always have helped us along quickly to get all back in working order. We are very happy with their service and continue using their system!
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ServerPilot's Coupons

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