Review 1&1 Internet 2025
1&1 Internet's rating: Questionable hosting provider
We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. e also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.
Due to the many negative reviews from users, we have rated this site as
Questionable reputation. This means that the platform has a history of receiving negative feedback. We cannot that guarantee you will not experience the same issues.
Parameters | Score | Why did we give this score? |
---|---|---|
Features | 3 | Average - We consider a number of factors when rating features, including: usefulness, ease to use, effectiveness, impact.. 1&1 Internet's feature is good but not great. It provides a significant amount of value to the user, but there is still room for improvement. |
Reliability | 2.8 | Somewhat credible - 1&1 Internet generally meets its promises and delivers on time. They have a good customer service record and are responsive to customer complaints. |
User Friendly | 2.5 | Average - Somewhat Easy to Use: The website is generally easy to navigate and use. Users may have some minor difficulties finding the information they need or completing tasks. |
Support | 2 | Below average - The support service is poor. There may be a user manual or FAQ page, but it is poorly written and does not provide adequate information. The helpdesk may be unresponsive or unhelpful. The support time may be slow and there may be no live chat with customers. The service may not support multiple languages. |
Price | 3.5 | Affordable - The pricing of 1&1 Internet is affordable. It is slightly lower than the average prices of similar services, and there is some flexibility in the price list. |
Promotion | 4 | Good discount - 1&1 Internet offers frequent promotions. Their promotions are attractive and have a wide reach. There are a few bonus programs, discounted codes, or percentage discounts. They have a few conditions for receiving promotions, but their targeted audience is broad. Their rewards programs and loyalty programs are strong, and their discounts and special offers are frequent and appealing. |
Other Factors | 2.5 | Average - The number of customers is moderate, and the partner reviews are mixed. The company's revenue is also moderate. |
Pros and Cons
Here are the pros and cons of using 1&1 Internet as your hosting platform.
Positives
- Affordable pricing
- Variety of hosting options
- Free domain registration
- User-friendly interface
- 24/7 customer support
Negatives
- Inconsistent customer service
- Upselling tactics
- Limited server resources
- Website builder limitations
- Renewal price increases
Interesting facts
In conclusion, while 1&1 IONOS SE offers a wide range of features and competitive pricing, potential customers should be aware of the reported inconsistencies in customer support and potential issues with billing. As always, it’s recommended to thoroughly research and consider multiple hosting options before making a decision.