1&1 Internet Review 2026

User reviews (0)

1&1 IONOS is a leading European web hosting and cloud computing provider, serving over 8 million customers worldwide. Founded in 1988, the company has a strong track record of innovation and customer satisfaction. 1&1 IONOS offers a wide range of products and services, including web hosting, domain registration, cloud hosting, and email hosting. The company is known for its competitive pricing, reliable uptime, and excellent customer support.


About 1&1 Internet:
Owner/CEO:
Ralph Dommermuth
Established:
1988
Phone:
1-877-436-4666
Email:
N/A
Address:
Elgassstraße 30 76646 Bruchsal Germany
Servers Locations:
  • Data centrer in de
    Bruchsal
  • Data centrer in de
    Oldenburg
  • Data centrer in de
    Ansbach
  • Data centrer in de
    Euskirchen
  • Data centrer in es
    Barcelona
  • Data centrer in gb
    London
  • Data centrer in sg
    Singapore
  • Show all
Servers Locations: 8
  • Bruchsal
    Bruchsal
  • Oldenburg
    Oldenburg
  • Ansbach
    Ansbach
  • Euskirchen
    Euskirchen
  • Barcelona
    Barcelona
  • London
    London
  • Singapore
    Singapore
  • Lenexa
    Lenexa
Customer Support: 15
English
Website: English
All languages (15)
English
Support: English
All languages (15)
Live chat
United States
United States Accepted
3.5/5
Trusted Provider
Features Good
Reliability Mostly credible
User Friendly Average
Support Average
Price Affordable
Promotion Very generous
Other Factors Good
Author

Marry Rose

Last updated: 26 August 2025

1&1 Internet

1&1 IONOS is a leading European web hosting and cloud computing provider, serving over 8 million customers worldwide. Founded in 1988, the company has a strong track record of innovation and customer satisfaction. 1&1 IONOS offers a wide range of products and services, including web hosting, domain registration, cloud hosting, and email hosting. The company is known for its competitive pricing, reliable uptime, and excellent customer support.

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Pros and Cons

Here are the pros and cons of using 1&1 Internet as your hosting platform.

Positives

Affordable pricing
Variety of hosting options
Free domain registration
User-friendly interface
24/7 customer support

Negatives

Inconsistent customer service
Upselling tactics
Limited server resources
Website builder limitations
Renewal price increases

Interesting facts

Discover the unique features that make 1&1 Internet stand out

Established company

Global presence

Multiple data centers

Offers website builder

Provides email services

1&1 Internet's rating Trusted Provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. We also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

Generally dependable with mostly positive trust signals. Clear policies, stable performance, and support that usually resolves common issues.

Features
4 /5 Good

1&1 Internet generally offers a solid set of features for most users. Basics like SSL, email, a control panel (e.g., cPanel), and backups are usually included. Some “advanced” items—like staging, stronger backups, or extra security—may require higher plans or paid upgrades, but overall you get a practical, modern hosting package.

Reliability
3.5 /5 Mostly credible

1&1 Internet is generally reliable for most websites. It has several years of proven operation, a real business presence, and mostly positive customer trust signals. Issues appear occasionally, but they are not repeated in a way that suggests a serious ongoing problem. It is a safe choice for small to medium projects.

User Experience
3 /5 Average

b>1&1 Internet is usable but not especially friendly. The interface may feel outdated or complex, and some steps (DNS, SSL, backups) require more reading or support tickets. It works fine once set up, but beginners may feel uncertain and need guidance more often.

Support
2.5 /5 Average

1&1 Internet support is “okay.” You can usually reach them, but response time and quality can vary by time of day or ticket queue. Basic issues get solved, while harder problems may need repeated follow-ups. Documentation exists, but may not cover everything clearly.

Pricing
3.5 /5 Affordable

1&1 Internet is generally good value. Intro discounts are attractive, and the renewal price is still acceptable for the features you get. Some extras may cost more (premium backups, advanced security), but pricing is mostly transparent and competitive for the target market.

Promotions
4.5 /5 Very generous

Discounts are real, easy to apply, and clearly explained (what plan, how long, and renewal price). Coupons work reliably at checkout, and key deals are not hidden behind long terms. We also see fair conditions—no confusing restrictions, and the promo still offers strong value after considering renewal pricing.

Other Factors
3.5 /5 Good

We give 1&1 Internet a 4 when policies are mostly clear and fair, with only minor limitations. Billing rules, renewals, and refund exclusions are stated, and operational communication is acceptable. There may be some upsell language or strict clauses, but overall terms feel reasonable and consistent.

In conclusion, while 1&1 IONOS SE offers a wide range of features and competitive pricing, potential customers should be aware of the reported inconsistencies in customer support and potential issues with billing. As always, it’s recommended to thoroughly research and consider multiple hosting options before making a decision.

1&1 Internet's FAQs

What is 1&1 Internet's uptime guarantee?

99.9% network uptime guarantee, ensuring minimal downtime for your website.

How do I register a domain name with 1&1 Internet?

Visit our website, search for your desired domain name, and follow the registration process, including selecting a domain extension and providing your contact information.

What payment options does 1&1 Internet offer?

We accept major credit cards, PayPal, and bank transfers for your convenience.

How can I get support from 1&1 Internet?

We provide 24/7 support via phone, live chat, and email. Contact our support team for any assistance you may need.

What kind of user reviews does 1&1 Internet have?

We have received positive reviews from our users, highlighting our reliable services, user-friendly interface, and excellent customer support.

Does 1&1 Internet offer any promotions or discounts?

Yes, we frequently run promotions and discounts on our products and services. Check our website or follow us on social media for updates on current offers.

What is the difference between domain and web hosting?

A domain name is your website's unique address on the internet, while web hosting provides the storage space and infrastructure for your website's files and content.

How can I transfer my existing domain name to 1&1 Internet?

We make it easy to transfer your domain name to us. Simply provide your domain name and authorization code, and we will handle the rest of the transfer process.

What is the renewal process for domains and hosting services?

We will send you a reminder before your domain or hosting service expires. You can renew your services conveniently through our online portal or by contacting our support team.

How do I ensure the security of my website with 1&1 Internet?

We offer various security features to protect your website, including SSL certificates, domain privacy, and automatic malware scans.

Payment method
Show all (10)

Visa is accepted at 1&1 Internet
MasterCard is accepted at 1&1 Internet
Ideal is accepted at 1&1 Internet
Giropay is accepted at 1&1 Internet
BankTranfer is accepted at 1&1 Internet
American Express is accepted at 1&1 Internet
Bank Wire is accepted at 1&1 Internet
Visa Credit is accepted at 1&1 Internet

1&1 Internet's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
Kubernetes
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1&1 Internet's Coupons

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No promotions currently available for users in United States.
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