Author:
Marry Rose
Last updated: 26 August 2025
1&1 Internet
1&1 IONOS is a leading European web hosting and cloud computing provider, serving over 8 million customers worldwide. Founded in 1988, the company has a strong track record of innovation and customer satisfaction. 1&1 IONOS offers a wide range of products and services, including web hosting, domain registration, cloud hosting, and email hosting. The company is known for its competitive pricing, reliable uptime, and excellent customer support.
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1&1 Internet's rating: Good hosting provider
We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. e also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.
Hosting provider with a stable user count and no significant complaints will be given a GOOD reputation rating. Therefore, you do not need to worry when host your website on these platforms.
| Parameters | Score | Why did we give this score? |
|---|---|---|
| Features | 4 | Good - We consider a number of factors when rating features, including: usefulness, ease to use, effectiveness, impact.. 1&1 Internet's feature is excellent. It provides a high level of value to the user and is easy to use and effective. |
| Reliability | 3.5 | Mostly credible - 1&1 Internet consistently meets its promises and delivers on time. They have an excellent customer service record and are very responsive to customer complaints. |
| User Friendly | 3 | Average - Somewhat Easy to Use: The website is generally easy to navigate and use. Users may have some minor difficulties finding the information they need or completing tasks. |
| Support | 2.5 | Average - The support service is fair. There is a user manual and FAQ page, but they may not be comprehensive. The helpdesk may be slow to respond, but it is generally helpful. The support time may be slow, but there may be live chat with customers. The service may support multiple languages, but not all. |
| Price | 3.5 | Affordable - The pricing of 1&1 Internet is affordable. It is slightly lower than the average prices of similar services, and there is some flexibility in the price list. |
| Promotion | 4.5 | Very generous - 1&1 Internet offers abundant promotions. Their promotions are top-notch and have an extremely wide reach. There are many bonus programs, discounted codes, or percentage discounts. They have minimal or no conditions for receiving promotions, and their targeted audience is extremely broad. Their rewards programs and loyalty programs are excellent, and their discounts and special offers are extremely frequent and enticing. |
| Other Factors | 3.5 | Good - The number of customers is high, and the partner reviews are mostly positive. The company's revenue is also high |
Pros and Cons
Here are the pros and cons of using 1&1 Internet as your hosting platform.
Positives
- Affordable pricing
- Variety of hosting options
- Free domain registration
- User-friendly interface
- 24/7 customer support
Negatives
- Inconsistent customer service
- Upselling tactics
- Limited server resources
- Website builder limitations
- Renewal price increases
Interesting facts
Established company
Global presence
Multiple data centers
Offers website builder
Provides email services
In conclusion, while 1&1 IONOS SE offers a wide range of features and competitive pricing, potential customers should be aware of the reported inconsistencies in customer support and potential issues with billing. As always, it’s recommended to thoroughly research and consider multiple hosting options before making a decision.
1&1 Internet's FAQs
Payment method
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1&1 Internet's Features
Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
