Review 1&1 Internet 2024
1&1 Internet: A Seasoned Pro's Perspective
1&1 Internet has been a major player in the web hosting game for years, and for experienced users like webmasters and system administrators, its reputation likely precedes it. But does this legacy translate into a service that still holds up for seasoned pros in 2023? Let's delve into the specifics.
Hosting Plans & Pricing: 1&1 offers a fairly standard array of hosting options, from shared and WordPress hosting to VPS and dedicated servers. On the surface, their introductory prices often appear incredibly attractive. However, these usually come with caveats like limited storage or only apply for the initial contract term. Renewal rates tend to be higher, so understanding the long-term cost is crucial.
Ease of Use: For veterans accustomed to cPanel or Plesk, 1&1's proprietary control panel might feel a bit different. While it aims to be user-friendly, it can take some getting used to. Navigating server settings and accessing features might not be as intuitive compared to industry-standard control panels.
Performance & Server Speed: 1&1 generally boasts decent performance, but experiences can be subjective and depend heavily on your chosen plan and server location. While their data centers are geographically distributed, you'll want to select one closest to your target audience for optimal loading speeds. Basic uptime seems reliable, but for mission-critical sites, consider investing in their higher-tier plans that guarantee better uptime SLAs.
Security: Security features at 1&1 are somewhat basic. While they offer SSL certificates and daily backups, more advanced security measures like malware scanning or DDoS protection often come at an extra cost. This might require you to supplement with third-party solutions, adding to the overall expense.
Customer Support: This is where 1&1 has received mixed reviews, particularly from experienced users. While they offer 24/7 phone and chat support, the quality and expertise of the agents can vary. Finding quick resolutions to complex technical issues might prove challenging at times.
Data Centers: 1&1 has a global presence with data centers across continents. However, the specific location and specifications of these centers are not always readily transparent. For professionals with strict data sovereignty or performance requirements, this lack of detailed information can be a drawback.
In Conclusion:
1&1 Internet isn't necessarily a bad choice, but for seasoned web professionals, it might not be the most compelling option either. The attractive initial pricing can be misleading, and the proprietary control panel and potentially limited customer support might pose hurdles. While performance and security are generally acceptable, the lack of advanced features included in the standard plans might be a dealbreaker for some.
Before committing, carefully assess your specific requirements and compare 1&1's offerings with other providers specializing in hosting solutions for experienced users. You might find better value and features tailored to your needs elsewhere.
1&1 Internet
1&1 IONOS is a leading European web hosting and cloud computing provider, serving over 8 million customers worldwide. Founded in 1988, the company has a strong track record of innovation and customer satisfaction. 1&1 IONOS offers a wide range of products and services, including web hosting, domain registration, cloud hosting, and email hosting. The company is known for its competitive pricing, reliable uptime, and excellent customer support.
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1&1 Internet's rating: Questionable hosting provider
We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. e also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.
Due to the many negative reviews from users, we have rated this site as
Questionable reputation. This means that the platform has a history of receiving negative feedback. We cannot that guarantee you will not experience the same issues.
| Parameters | Score | Why did we give this score? |
|---|---|---|
| Features | 3 | Average - We consider a number of factors when rating features, including: usefulness, ease to use, effectiveness, impact.. 1&1 Internet's feature is good but not great. It provides a significant amount of value to the user, but there is still room for improvement. |
| Reliability | 2.8 | Somewhat credible - 1&1 Internet generally meets its promises and delivers on time. They have a good customer service record and are responsive to customer complaints. |
| User Friendly | 2.5 | Average - Somewhat Easy to Use: The website is generally easy to navigate and use. Users may have some minor difficulties finding the information they need or completing tasks. |
| Support | 2 | Below average - The support service is poor. There may be a user manual or FAQ page, but it is poorly written and does not provide adequate information. The helpdesk may be unresponsive or unhelpful. The support time may be slow and there may be no live chat with customers. The service may not support multiple languages. |
| Price | 3.5 | Affordable - The pricing of 1&1 Internet is affordable. It is slightly lower than the average prices of similar services, and there is some flexibility in the price list. |
| Promotion | 4 | Good discount - 1&1 Internet offers frequent promotions. Their promotions are attractive and have a wide reach. There are a few bonus programs, discounted codes, or percentage discounts. They have a few conditions for receiving promotions, but their targeted audience is broad. Their rewards programs and loyalty programs are strong, and their discounts and special offers are frequent and appealing. |
| Other Factors | 2.5 | Average - The number of customers is moderate, and the partner reviews are mixed. The company's revenue is also moderate. |
Pros and Cons
Here are the pros and cons of using 1&1 Internet as your hosting platform.
Positives
- Low-cost intro rates as low as $1 per month.
- Unlimited storage for Business and Expert plans.
- Fast website load speed.
- Free Wildcard SSL certificate.
Negatives
- Inconsistent support quality.
- Frequent upselling.
- No free website migration.
- Only one free email account per plan.
Interesting facts
In conclusion, while 1&1 IONOS SE offers a wide range of features and competitive pricing, potential customers should be aware of the reported inconsistencies in customer support and potential issues with billing. As always, it’s recommended to thoroughly research and consider multiple hosting options before making a decision.
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