IPOWER Review 2026

User reviews (33)

IPOWER offers a comprehensive range of web hosting solutions for individuals and businesses of all sizes. From shared hosting and VPS to dedicated servers and reseller hosting, they provide the perfect platform to build your online presence. Enjoy features like a free domain name, Content Delivery Network (CDN), 24/7 customer support, and a 99.9% uptime guarantee. IPOWER's user-friendly control panel and extensive documentation make it easy to manage your website, while their competitive pricing plans fit any budget.


About IPOWER:
Owner/CEO:
Ed McLaughlin
Established:
2001
Phone:
+1 888-416-4869
Address:
1000 East 9th Street, Suite 300, Cleveland, OH 44114, USA
Servers Locations:
  • Data centrer in au
    Sydney
  • Data centrer in gb
    London
  • Data centrer in in
    Mumbai
  • Data centrer in sg
    Singapore
  • Data centrer in us
    New York (New York City)
  • Data centrer in us
    Texas (Dallas)
  • Data centrer in us
    Illinois (Chicago)
  • Show all
Servers Locations: 10
  • Sydney
    Sydney
  • London
    London
  • Mumbai
    Mumbai
  • Singapore
    Singapore
  • New York (New York City)
    New York (New York City)
  • Texas (Dallas)
    Texas (Dallas)
  • Illinois (Chicago)
    Illinois (Chicago)
  • Virginia (Ashburn)
    Virginia (Ashburn)
  • Florida (Miami)
    Florida (Miami)
  • California
    California
Customer Support: 5
English
Website: English
All languages (5)
English
Support: English
All languages (5)
Live chat
United States
Service Available
3.7/5
Trusted Provider
Features Good
Reliability Mostly credible
User Friendly Good
Support Good
Price Affordable
Promotion Good discount
Other Factors Average
Author

Marry Rose

Last updated: 07 February 2025

IPOWER

IPOWER offers a comprehensive range of web hosting solutions for individuals and businesses of all sizes. From shared hosting and VPS to dedicated servers and reseller hosting, they provide the perfect platform to build your online presence. Enjoy features like a free domain name, Content Delivery Network (CDN), 24/7 customer support, and a 99.9% uptime guarantee. IPOWER's user-friendly control panel and extensive documentation make it easy to manage your website, while their competitive pricing plans fit any budget.

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Pros and Cons

Here are the pros and cons of using IPOWER as your hosting platform.

Positives

Affordable plans
Free domain registration
Unlimited storage and bandwidth
User-friendly control panel
24/7 customer support

Negatives

Slow loading speeds
Poor uptime
Limited features on basic plans
Aggressive upselling
Outdated interface

Interesting facts

Discover the unique features that make IPOWER stand out

Shared hosting provider

Established in 2001

Part of the Endurance International Group (EIG)

Offers website builder

Focus on small businesses

IPOWER's rating Trusted Provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. We also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

Generally dependable with mostly positive trust signals. Clear policies, stable performance, and support that usually resolves common issues.

Features
3.8 /5 Good

A practical, modern feature bundle is usually available. Many plans from IPOWER include SSL, email, a control panel (e.g., cPanel), and backups. Advanced options—such as staging, premium backup policies, or stronger security—may be reserved for higher tiers, but the overall package supports everyday production use. We also value features that protect performance during traffic spikes (caching, resource isolation, CDN/WAF options).

Reliability
3.6 /5 Mostly credible

Stability is generally solid for most websites. A credible operating history and mostly positive trust signals often support IPOWER. Monitoring commonly confirms strong performance consistency: uptime typically in the 99.95%–99.99% range, stable in-region TTFB (often p50 ≤ 400ms, p95 ≤ 900ms), and stress/load tests completing with low error rates (typically ≤ 1%) and controlled response-time increases. Issues may occur, but patterns do not suggest ongoing instability.

User Experience
3.7 /5 Good

Most users will find the platform fairly easy to use. With IPOWER, the control panel is typically stable and familiar, and key features are reasonably easy to locate. Some friction may remain (hidden settings, upsell prompts), but common tasks are manageable with basic tutorials and support. Clear usage/performance dashboards (CPU/RAM/IO) improve the overall experience.

Support
3.5 /5 Good

Support is generally dependable for everyday needs. Many providers like IPOWER offer multiple channels (often chat + tickets), reasonable response times, and staff who can solve common problems. Complex cases may be escalated, but follow-up tends to be consistent. Typical targets: chat 2–10 minutes first response, ticket/email 1–4 hours first response, and most common issues resolved within 24 hours.

Pricing
3.9 /5 Affordable

Overall value is usually good for the target market. Many plans from IPOWER offer meaningful intro discounts, renewals that remain reasonable, and mostly transparent pricing. Some extras may cost more (premium backups, advanced security), but the cost structure is generally easy to understand.

Promotions
3.7 /5 Good discount

Discounts are usually practical and easy to apply. For IPOWER, promotions and sale prices are commonly visible, conditions are mostly clear, and checkout is generally reliable. Some deals may require longer terms or apply only to first-time customers, but savings are typically meaningful.

Other Factors
2.5 /5 Average

The provider can look normal but not fully proven in business behavior. Policies for IPOWER may exist, yet they can be hard to read, incomplete, or scattered. Signals on refunds, resource limits, and incident communication can be mixed. Nothing is fatal, but it may not feel best-in-class.

Overall, iPower is seen as a middle ground between cheap and expensive web services. It’s a dependable and budget-friendly hosting option, but it lacks some of the advanced features found in top-tier services. They have been trying to revamp their services to handle customer complaints and keep pace with their competitors.

IPOWER's FAQs

What is IPOWER's uptime guarantee?

IPOWER offers a 99.99% uptime guarantee to ensure reliable website performance.

How do I register a domain name with IPOWER?

Visit IPOWER's website, enter your desired domain name, and follow the step-by-step registration process.

What payment options does IPOWER accept?

IPOWER accepts major credit cards, PayPal, and bank transfers.

How can I contact IPOWER's customer support?

IPOWER provides 24/7 customer support via live chat, email, and phone.

What is IPOWER's user rating?

IPOWER consistently receives high user ratings for its reliable hosting, affordable pricing, and excellent support.

Does IPOWER offer any promotions or discounts?

Yes, IPOWER frequently offers promotions and discounts on its hosting plans. Check their website for the latest deals.

What types of hosting services does IPOWER provide?

IPOWER offers a range of hosting services, including shared hosting, VPS hosting, dedicated hosting, and cloud hosting.

Is IPOWER a good hosting provider for small businesses?

Yes, IPOWER is a recommended hosting provider for small businesses due to its affordable pricing, user-friendly platform, and reliable uptime.

How do I migrate my website to IPOWER?

IPOWER offers free website migration services to make the process seamless and hassle-free.

Does IPOWER provide SSL certificates?

Yes, IPOWER offers free SSL certificates with all its hosting plans to protect websites and enhance security.

Latest user reviews

mark lallier
• 1 years ago
RUN! I'm a 16 year client appalled at how terrible their service and products have become recently. I wish 0 was an option for this review. Since they were acquired, by Blue Host, they offer uneducated chat - only service and quite unreliable hosting. They now offer no phone number for customer service help and used to offer 24/7 phone support. Their email platform and all technology supporting URL's are severely out of date. Yesterday, I spent 6 hours with 7 chat agents who proved I know more about their business than they do. I'm invoicing them for hours of my time wasted and reporting them to every governing agency possible. Their chat - only only off shore support read scripts without any technology understanding and are based in the Phillipines. Every chat agent refused to escalate their inability to help and rude demeanor to a supervisor, when you request their supervisors. They'll quote you hosting pricing up to 10 times their hosting - competition pricing. I copied pricing into chat support obtained online directly from Ipower and they acted like the pricing posted was to low and was "a mistake" and tried. Then tried to charge 700% more than currently advertised hosting pricing. On top of fraudulent price gauging, which you can eventually beat them down on by using their own pricing ads online, and past credit card statement proof or previous hosting costs. On top of trying to gauge you on hosting fees, they'll always charge your card about 40.00 additionally without telling you for your "domain change." Watch your credit card statement closely, as they'll often add monthly junk charges to your card after you've already paid in full for a year of hosting. Your URL will disappear off and on, and they'll take days to get it back online, even though you've paid them in full for support and what they promise will be uninterrupted hosting. They'll make it nearly impossible to get details needed to move your URL and charge hundreds to port your URL to any competitor. There's a reason all reviews are full of mistreated and fraudulently charged clients, who can't even make a call for prompt support. They've become a business hell and by far, the Worst Business I've ever experienced.
Jeff Van Kuik
• 1 years ago
3,200 Power Washer has worked perfectly the 3 times I have used it. Purchased at Princess Auto,Whitby,Ont.Canada. Unit was on Sale and very good value for the Money. Unit is very portable and is better designed than most Power Washers. I am very satisfied with this product.
Mike
• 1 years ago
Stay away from this company. They will add all types of charges to your credit card recurrently without letting you know. It is almost impossible to contact them. I tried many times and many ways to stop them, they would promise you, but charge never stops. I asked my credit card bank to stop the recurring payment, but iPower will change a name and keeping charging you. Eventually I have to close my credit card account to stop them!
Austin Audio
• 1 years ago
horrible company . no email service for a week , no tech support, no way to speak to anyone
Zdeslav Radovcic
• 1 years ago
The support service is terrible .Totally incompetent staff members replying with pre written instructions...We are 48h without emails...The only good thing is their low price However no value for money
Jeremy Epstein
• 1 years ago
Their customer service is beyond terrible.I'm trying to transfer one of my domains to someone else. First time I tried this, a few months ago, I couldn't get an auth-code generated. The chat help people told me to try a different email address.... which locked my account. So now I'm trying again. Tried the automated system; it doesn't do anything. The person (?) says it can take 4 hours to get the auth-code (which is crazy). Oh, and they asked me to verify using a magic question which isn't even on their pulldown list!So no, my problem isn't solved...
Faycal Bouguir
• 1 years ago
The worst technical support. Most of them don't know what they doing. They mess things up and create more problems that you try then fix with another customer service agent. They are very unprofessional. I don't recommend them at all.
Ron Alkalay
• 1 years ago
Terrible customer service (only on chat and slow responding), high prices, terrible to work with STAY AWAY!
Tim Leu
• 1 years ago
Last month, before leaving iPower & going to InMotionHosting, I verified with iPower billing that none of my domains or my hosting account is set to auto-renew. Today, an automatic payment for a domain, which was set to manual renewal, was removed from my account. It's just plain thievery. I'll be contacting the FTC, FCC and the Arizona General Attorney's Office. I'll also be filing a small claims case in my state against them.
Antonin Vrabec
• 2 years ago
Ipower customer service is the worst. My domain was shut down after 20 years. No explanation why. The verification process is not working. When I try to get help, the only option is live chat. NOBODY knows what they are doing, and there is nothing you can do about it. I have been paying for my email service since 2004, now they shut it down and until the verification process is complete, which is taking over 20 days now, I have no access to my inbox. This is how a customer for 20 years is being treated.

Payment method

PayPal is accepted at IPOWER
Visa is accepted at IPOWER
MasterCard is accepted at IPOWER
American Express is accepted at IPOWER
iDebit is accepted at IPOWER
Money Orders is accepted at IPOWER
Visa Credit is accepted at IPOWER
Discover is accepted at IPOWER

IPOWER's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
Kubernetes
User reviews (33)

User reviews of IPOWER

This is where you can share your experience with IPOWER. Read other users' reviews or write your own to highlight its pros and cons based on real use.

1.4

Reviewed by 33 users

5
3
4
0
3
0
2
0
1
30
0
0
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1 years ago
16 year client - RUN From Ipower!
RUN! I'm a 16 year client appalled at how terrible their service and products have become recently. I wish 0 was an option for this review. Since they were acquired, by Blue Host, they offer uneducated chat - only service and quite unreliable hosting. They now offer no phone number for customer service help and used to offer 24/7 phone support. Their email platform and all technology supporting URL's are severely out of date. Yesterday, I spent 6 hours with 7 chat agents who proved I know more about their business than they do. I'm invoicing them for hours of my time wasted and reporting them to every governing agency possible. Their chat - only only off shore support read scripts without any technology understanding and are based in the Phillipines. Every chat agent refused to escalate their inability to help and rude demeanor to a supervisor, when you request their supervisors. They'll quote you hosting pricing up to 10 times their hosting - competition pricing. I copied pricing into chat support obtained online directly from Ipower and they acted like the pricing posted was to low and was "a mistake" and tried. Then tried to charge 700% more than currently advertised hosting pricing. On top of fraudulent price gauging, which you can eventually beat them down on by using their own pricing ads online, and past credit card statement proof or previous hosting costs. On top of trying to gauge you on hosting fees, they'll always charge your card about 40.00 additionally without telling you for your "domain change." Watch your credit card statement closely, as they'll often add monthly junk charges to your card after you've already paid in full for a year of hosting. Your URL will disappear off and on, and they'll take days to get it back online, even though you've paid them in full for support and what they promise will be uninterrupted hosting. They'll make it nearly impossible to get details needed to move your URL and charge hundreds to port your URL to any competitor. There's a reason all reviews are full of mistreated and fraudulently charged clients, who can't even make a call for prompt support. They've become a business hell and by far, the Worst Business I've ever experienced.
1 years ago
Awesome Power Washer
3,200 Power Washer has worked perfectly the 3 times I have used it. Purchased at Princess Auto,Whitby,Ont.Canada. Unit was on Sale and very good value for the Money. Unit is very portable and is better designed than most Power Washers. I am very satisfied with this product.
1 years ago
Stay away from this company
Stay away from this company. They will add all types of charges to your credit card recurrently without letting you know. It is almost impossible to contact them. I tried many times and many ways to stop them, they would promise you, but charge never stops. I asked my credit card bank to stop the recurring payment, but iPower will change a name and keeping charging you. Eventually I have to close my credit card account to stop them!
1 years ago
horrible company
horrible company . no email service for a week , no tech support, no way to speak to anyone
1 years ago
Terrible support
The support service is terrible .Totally incompetent staff members replying with pre written instructions...We are 48h without emails...The only good thing is their low price However no value for money
1 years ago
Their customer service is beyond…
Their customer service is beyond terrible.I'm trying to transfer one of my domains to someone else. First time I tried this, a few months ago, I couldn't get an auth-code generated. The chat help people told me to try a different email address.... which locked my account. So now I'm trying again. Tried the automated system; it doesn't do anything. The person (?) says it can take 4 hours to get the auth-code (which is crazy). Oh, and they asked me to verify using a magic question which isn't even on their pulldown list!So no, my problem isn't solved...
1 years ago
The worst technical support
The worst technical support. Most of them don't know what they doing. They mess things up and create more problems that you try then fix with another customer service agent. They are very unprofessional. I don't recommend them at all.
1 years ago
Terrible !
Terrible customer service (only on chat and slow responding), high prices, terrible to work with STAY AWAY!
1 years ago
Professional Thieves
Last month, before leaving iPower & going to InMotionHosting, I verified with iPower billing that none of my domains or my hosting account is set to auto-renew. Today, an automatic payment for a domain, which was set to manual renewal, was removed from my account. It's just plain thievery. I'll be contacting the FTC, FCC and the Arizona General Attorney's Office. I'll also be filing a small claims case in my state against them.
2 years ago
Ipower customer service is the worst
Ipower customer service is the worst. My domain was shut down after 20 years. No explanation why. The verification process is not working. When I try to get help, the only option is live chat. NOBODY knows what they are doing, and there is nothing you can do about it. I have been paying for my email service since 2004, now they shut it down and until the verification process is complete, which is taking over 20 days now, I have no access to my inbox. This is how a customer for 20 years is being treated.
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