Domain.com Review

User reviews (1359)

Domain.com is a web hosting and domain registrar company that provides a wide range of services to help businesses and individuals establish an online presence. Founded in 1998, Domain.com has a long-standing reputation for providing reliable and affordable services to its customers.

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About Domain.com:

Owner/CEO:

Toni Stephenson

Established:

1998

Phone:

+1-800-403-3568

Email:

[email protected]

Address:

10 Corporate Drive, United States of America

Servers Locations:

London, England
Amsterdam
Singapore
Ashburn
Virginia
Texas
Dallas
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Servers Locations: 11

London, England
Amsterdam
Singapore
Ashburn
Virginia
Texas
Dallas
Phoenix
Arizona
San Jose
California

Customer Support: 1

Website: English

All languages (1)

Support: English

All languages (5)

Live chat

United States Accepted

3.7/5

Good Hosting Provider

by Trust Host Review

Features: Good

Reliability: Mostly credible

User Friendly: Good

Support: Good

Price: Fair value for money

Promotion: Good discount

Other Factors: Good

Author: Marry Rose Last updated: 07 February 2025

Domain.com

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Domain.com's rating: Good hosting provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. e also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

Hosting provider with a stable user count and no significant complaints will be given a GOOD reputation rating. Therefore, you do not need to worry when host your website on these platforms.

Parameters	Score	Why did we give this score?
Features	4	Good - We consider a number of factors when rating features, including: usefulness, ease to use, effectiveness, impact.. Domain.com's feature is excellent. It provides a high level of value to the user and is easy to use and effective.
Reliability	3.8	Mostly credible - Domain.com consistently meets its promises and delivers on time. They have an excellent customer service record and are very responsive to customer complaints.
User Friendly	4	Good - Easy to Use: Domain.com is very easy to navigate and use. Users will have no trouble finding the information they need or completing tasks.
Support	3.5	Good - The support service is good. There is a user manual and FAQ page, and they are well-written and provide adequate information. The helpdesk is responsive and helpful. The support time is fast and there is live chat with customers. The service supports multiple languages.
Price	3	Fair value for money - The pricing of Domain.com is fair. It is comparable to the average prices of similar services, and there is some flexibility in the price list.
Promotion	3.5	Good discount - Domain.com offers frequent promotions. Their promotions are attractive and have a wide reach. There are a few bonus programs, discounted codes, or percentage discounts. They have a few conditions for receiving promotions, but their targeted audience is broad. Their rewards programs and loyalty programs are strong, and their discounts and special offers are frequent and appealing.
Other Factors	3.7	Good - The number of customers is high, and the partner reviews are mostly positive. The company's revenue is also high

Pros and Cons

Here are the pros and cons of using Domain.com as your hosting platform.

Positives

Affordable pricing
Free domain registration
User-friendly interface
Variety of hosting options
24/7 customer support

Negatives

Limited server resources on basic plans
Upselling of add-ons
Inconsistent customer support quality
Renewal prices higher than initial
Lack of advanced features

Interesting facts

Established domain registrar

Offers website builder

Provides email hosting

Includes SSL certificates

Has a knowledge base

Domain.com's FAQs

What is the uptime guarantee for your hosting services?

99.9% uptime guarantee on all our shared, VPS, and dedicated hosting plans.

How can I register a domain name with Domain.com?

You can easily register your desired domain name through our user-friendly search and registration process.

What payment options do you accept?

We accept major credit cards, PayPal, and bank transfers for your convenience.

Do you provide 24/7 customer support?

Yes, our dedicated support team is available 24/7 via phone, email, and live chat.

Where can I find user reviews for your hosting services?

Independent reviews from our satisfied customers are available on Trustpilot and Google My Business.

Do you offer any promotions or discounts?

We frequently offer promotions and discounts on our hosting plans and domain registrations.

What is the difference between shared hosting and VPS hosting?

Shared hosting shares resources with multiple websites, while VPS hosting provides dedicated resources for improved performance.

Do you provide email accounts with your hosting plans?

Yes, our hosting plans include unlimited email accounts with custom email addresses.

Can I transfer my existing domain to Domain.com?

Yes, we provide a seamless domain transfer process to transfer your domain to our platform.

Do you offer a money-back guarantee?

We offer a 30-day money-back guarantee on all our hosting plans, allowing you to try our services risk-free.

Latest user reviews

Aaron harris

• 8 months ago

Good good process

Mike Melton

• 8 months ago

First of all, I can't type a review on this page using my Firefox Browser. Something is wrong there.As for the experience with the agent on July 8, she was very knowledgeable, helpful, and patient with me. She answered all my questions positively, and fixed all the issues I was bringing up. Would definitely prefer her in the future. Kudos.As for the Jun 25 experience, not so much good. Didn't resolve my issues and then I had a billing problem that was not addressed, because I didn't know how the system works.

Bruce Thomas

• 8 months ago

I love Domain.com. I know we can't call and speak to a rep on the phone but their reps are so wonderful and helpful there's no need to call. Every time I contacted/chatted with them my problem was solved. And it wasn't so much a problem, I just needed to know how to maneuver in my account for certain things. Excellent company. Highly recommend them. Thank you Domain.com for providing a service that helps other companies become successful.

Joseph

• 8 months ago

Have a DNS problem that won't resolve and was basically told it wasn't their problem. Maybe they are grumpy that have hosting with another provider? May it was technically beyond their scope? Easier to transfer domain that suffer through long "support" chats that go nowhere.

Jennifer Cantrell

• 8 months ago

Help in a very timely manner! Today I needed customer service in a very timely manner and I was very impressed with the support and promptness of fixing my issue. Thank you!

Walter

• 8 months ago

good listening skills from a knowledgeable customer service agent. Much appreciated.

rumbolibre rumbolibre

• 8 months ago

Gerardo Gonzalez

• 8 months ago

I had a great experince

Isiah Diaz

• 8 months ago

very helpful

Douro Surf - Hostel & Surf Sch

• 8 months ago

helped me with my problem. Solved at the time

Payment method

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Domain.com's Features

Money Back Guarantee

Hourly Payments

Monthly Payments

Yearly Payments

Domain Purchase

API

DDOS Protection

Accepts Bitcoin

Affiliate Program

Load Balancers

WordPress Hosting

VPS Hosting

Cloud Hosting

Shared Hosting

Site Builder

Email Service

Free SSL

Backup Services

CDN Services

SEO Hosting

Unlimited Hosting

Object Storage

Streaming Services

User reviews of Domain.com

This is a place to share experience with Domain.com. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

4.2

Rated by 1359 users

1015

248

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Aaron harris

United States

8 months ago

Good good process

Like 0 Dislike 0

Mike Melton

United States

8 months ago

Domain.com chat experience

Like 0 Dislike 0

Bruce Thomas

United States

8 months ago

I love Domain.com

Like 0 Dislike 0

Joseph

Poland

8 months ago

Have a DNS problem that won't resolve…

Like 0 Dislike 0

Jennifer Cantrell

United States

8 months ago

Help in a very timely manner!

Help in a very timely manner! Today I needed customer service in a very timely manner and I was very impressed with the support and promptness of fixing my issue. Thank you!

Like 0 Dislike 0

Walter

United States

8 months ago

Good listening skills and actions

good listening skills from a knowledgeable customer service agent. Much appreciated.

Like 0 Dislike 0

rumbolibre rumbolibre

Chile

8 months ago

very satisfied with domain.com

Like 0 Dislike 0

Gerardo Gonzalez

United States

8 months ago

I had a great experince

Like 0 Dislike 0

Isiah Diaz

United States

8 months ago

Likhitha killed it

very helpful

Like 0 Dislike 0

Douro Surf - Hostel & Surf Sch

Portugal

8 months ago

helped me with my problem

helped me with my problem. Solved at the time

Like 0 Dislike 0

Domain.com's Coupons

Unfortunately, we have not found any bonuses that are available to players at Domain.com yet. Stay with us, we will update the list right after we got the information from the betting site.

No bonuses available for players from United States

Unfortunately, it seems that Domain.com does not offer any bonuses to players from your country.

Domain.com Review

Domain.com

Domain.com's rating: Good hosting provider

Pros and Cons

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Domain.com's Features

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