Domain.com Review

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Domain.com is a web hosting and domain registrar company that provides a wide range of services to help businesses and individuals establish an online presence. Founded in 1998, Domain.com has a long-standing reputation for providing reliable and affordable services to its customers.


About Domain.com:
Owner/CEO:
Toni Stephenson
Established:
1998
Phone:
+1-800-403-3568
Address:
10 Corporate Drive, United States of America
Servers Locations:
  • London, England
    London, England
  • Amsterdam
    Amsterdam
  • Singapore
    Singapore
  • Ashburn
    Ashburn
  • Virginia
    Virginia
  • Texas
    Texas
  • Dallas
    Dallas
  • Show all
Servers Locations: 11
  • London, England
    London, England
  • Amsterdam
    Amsterdam
  • Singapore
    Singapore
  • Ashburn
    Ashburn
  • Virginia
    Virginia
  • Texas
    Texas
  • Dallas
    Dallas
  • Phoenix
    Phoenix
  • Arizona
    Arizona
  • San Jose
    San Jose
  • California
    California
Customer Support: 1
English
Website: English
All languages (1)
English
Support: English
All languages (5)
Live chat
United States
United States Accepted
3.9/5
Good Hosting Provider
by Trust Host Review
Features: Good
Reliability: Trustworthy
User Friendly: Good
Support: Good
Price: Very affordable
Promotion: Good discount
Other Factors: Good
Marry Rose
Author: Marry Rose Last updated: 07 June 2024

Review Domain.com 2024

Domain.com: A Comprehensive Website Building Platform

Introduction

Domain.com is a popular website building platform that offers a range of services to help users create and manage their online presence. With a user-friendly interface, comprehensive tools, and affordable pricing, Domain.com has become a go-to solution for individuals and businesses alike.

Site Plans and Prices

Domain.com offers three primary site plans:

  • Starter: $2.99 per month (billed annually)
  • Deluxe: $4.99 per month (billed annually)
  • Ultra: $12.99 per month (billed annually)

Each plan includes a domain name, website builder, email, and security features. The Ultra plan provides additional features such as unlimited storage, multiple websites, and advanced e-commerce capabilities.

Ease of Use

Domain.com's website builder is incredibly user-friendly. Even beginners with no technical knowledge can easily create professional-looking websites with drag-and-drop functionality and pre-built templates. The platform also offers a range of tutorials and support materials to assist users throughout the process.

Performance

Domain.com websites are designed to load quickly and perform optimally on all devices. The platform utilizes advanced caching techniques and optimizes images to ensure a smooth and responsive user experience.

Security

Domain.com takes website security seriously. All websites are protected by SSL certificates, which encrypt data and protect it from unauthorized access. Additionally, the platform offers advanced security features such as DDoS protection and malware scanning to safeguard websites against malicious attacks.

Customer Support

Domain.com provides comprehensive customer support through email, phone, and live chat. The support team is knowledgeable, responsive, and eager to assist users with any questions or issues they encounter.

Conclusion

Domain.com is a highly recommended website building platform that offers a combination of affordability, ease of use, performance, security, and excellent customer support. Whether you're a beginner or an experienced website developer, Domain.com has the tools and resources you need to create a professional and effective online presence.

Domain.com

Domain.com is a web hosting and domain registrar company that provides a wide range of services to help businesses and individuals establish an online presence. Founded in 1998, Domain.com has a long-standing reputation for providing reliable and affordable services to its customers.

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Domain.com's rating: Good hosting provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. e also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

Hosting provider with a stable user count and no significant complaints will be given a GOOD reputation rating. Therefore, you do not need to worry when host your website on these platforms.

Parameters Score Why did we give this score?
Features 4 Good - We consider a number of factors when rating features, including: usefulness, ease to use, effectiveness, impact.. Domain.com's feature is excellent. It provides a high level of value to the user and is easy to use and effective.
Reliability 4.5 Mostly credible - Domain.com consistently meets its promises and delivers on time. They have an excellent customer service record and are very responsive to customer complaints.
User Friendly 3.9 Good - Easy to Use: Domain.com is very easy to navigate and use. Users will have no trouble finding the information they need or completing tasks.
Support 4 Good - The support service is good. There is a user manual and FAQ page, and they are well-written and provide adequate information. The helpdesk is responsive and helpful. The support time is fast and there is live chat with customers. The service supports multiple languages.
Price 4.1 Very affordable - The pricing of Domain.com is extremely affordable. It is much lower than the average prices of similar services, and there is a lot of flexibility in the price list.
Promotion 3.1 Good discount - Domain.com offers frequent promotions. Their promotions are attractive and have a wide reach. There are a few bonus programs, discounted codes, or percentage discounts. They have a few conditions for receiving promotions, but their targeted audience is broad. Their rewards programs and loyalty programs are strong, and their discounts and special offers are frequent and appealing.
Other Factors 3.9 Good - The number of customers is high, and the partner reviews are mostly positive. The company's revenue is also high

Pros and Cons

Here are the pros and cons of using Domain.com as your hosting platform.

Positives

  • User-Friendly Interface: Domain.com provides a user-friendly interface for domain registration, website building, and hosting setup, making it accessible for beginners.
  • Wide Range of Services: They offer a comprehensive suite of services, including domain registration, web hosting (shared and VPS), website builder tools, email hosting, SSL certificates, and more, catering to various online needs.
  • Reliable Uptime: Domain.com boasts good uptime and server reliability, ensuring that hosted websites remain accessible and functional for the most part.
  • Security Features: Domain.com offers security features like SSL certificates and domain privacy protection to enhance the security of websites and protect user data.

Negatives

  • Pricing Structure: Some users might find Domain.com's pricing slightly higher compared to other domain and hosting providers, especially concerning renewal fees and additional add-ons.
  • Limited Advanced Features: While offering a wide range of services, Domain.com might lack some advanced features or customization options that specialized hosting providers might offer.
  • Support Responsiveness: Customer support at Domain.com might have occasional delays in response times or limitations in providing in-depth technical assistance for complex issues.
  • Add-On Costs: Additional features or add-ons might come with extra costs, potentially increasing the overall expenses for users.
  • Promotional Offers: The frequency and depth of promotional offers might be limited compared to other competitors, potentially reducing the attractiveness of cost savings for some customers.

Interesting facts

Services: The company offers a wide range of services, including domain registration, web hosting (shared and VPS), website builder tools, email hosting, SSL certificates, and other online marketing solutions.
Security Features: Domain.com emphasizes security by offering SSL certificates and domain privacy protection to enhance the security and privacy of websites and user data.
They have over 2 million customers worldwide.
They have been recognized for their excellent customer service by Stevie Awards, Inc.
They are committed to sustainability and have implemented a number of green initiatives.

Frequently Asked Questions(FAQ)

What is the uptime guarantee for your hosting services?

99.9% uptime guarantee on all our shared, VPS, and dedicated hosting plans.

How can I register a domain name with Domain.com?

You can easily register your desired domain name through our user-friendly search and registration process.

What payment options do you accept?

We accept major credit cards, PayPal, and bank transfers for your convenience.

Do you provide 24/7 customer support?

Yes, our dedicated support team is available 24/7 via phone, email, and live chat.

Where can I find user reviews for your hosting services?

Independent reviews from our satisfied customers are available on Trustpilot and Google My Business.

Do you offer any promotions or discounts?

We frequently offer promotions and discounts on our hosting plans and domain registrations.

What is the difference between shared hosting and VPS hosting?

Shared hosting shares resources with multiple websites, while VPS hosting provides dedicated resources for improved performance.

Do you provide email accounts with your hosting plans?

Yes, our hosting plans include unlimited email accounts with custom email addresses.

Can I transfer my existing domain to Domain.com?

Yes, we provide a seamless domain transfer process to transfer your domain to our platform.

Do you offer a money-back guarantee?

We offer a 30-day money-back guarantee on all our hosting plans, allowing you to try our services risk-free.

Latest user reviews

Aaron harris
• 2 days ago
Good good process
Mike Melton
• 2 days ago
First of all, I can't type a review on this page using my Firefox Browser. Something is wrong there.As for the experience with the agent on July 8, she was very knowledgeable, helpful, and patient with me. She answered all my questions positively, and fixed all the issues I was bringing up. Would definitely prefer her in the future. Kudos.As for the Jun 25 experience, not so much good. Didn't resolve my issues and then I had a billing problem that was not addressed, because I didn't know how the system works.
Bruce Thomas
• 2 days ago
I love Domain.com. I know we can't call and speak to a rep on the phone but their reps are so wonderful and helpful there's no need to call. Every time I contacted/chatted with them my problem was solved. And it wasn't so much a problem, I just needed to know how to maneuver in my account for certain things. Excellent company. Highly recommend them. Thank you Domain.com for providing a service that helps other companies become successful.
Joseph
• 2 days ago
Have a DNS problem that won't resolve and was basically told it wasn't their problem. Maybe they are grumpy that have hosting with another provider? May it was technically beyond their scope? Easier to transfer domain that suffer through long "support" chats that go nowhere.
Jennifer Cantrell
• 2 days ago
Help in a very timely manner! Today I needed customer service in a very timely manner and I was very impressed with the support and promptness of fixing my issue. Thank you!
Walter
• 2 days ago
good listening skills from a knowledgeable customer service agent. Much appreciated.
rumbolibre rumbolibre
• 2 days ago
Gerardo Gonzalez
• 3 days ago
I had a great experince
Isiah Diaz
• 3 days ago
very helpful
Douro Surf - Hostel & Surf Sch
• 3 days ago
helped me with my problem. Solved at the time

Payment method
Show all (9)

PayPal
Bitcoin
Visa
MasterCard
American Express
Bank Wire
Money Orders
Visa Credit

Domain.com's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
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4.2

Rated by 1359 users

5
1015
4
66
3
11
2
19
1
248
0
0
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Domain.com's Coupons

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