GoDaddy Review

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User reviews (5751)

GoDaddy is an American publicly traded internet domain registrar and web hosting company headquartered in Phoenix, Arizona, and incorporated in Delaware. It is the world's largest domain registrar, with over 87 million domain names under management as of May 2023. The company also provides a variety of other web-based services, including web hosting, email, website building, and online marketing. GoDaddy was founded in 1997 by Bob Parsons and Joie Jenkins. The company went public in 2005 and has since grown rapidly, expanding its product offerings and acquiring a number of smaller competitors. GoDaddy is now a global company with employees in 15 countries.


About GoDaddy:
Owner/CEO:
Scott Wagner
Established:
1997
Phone:
+1-480-505-8877
Address:
North Hayden Road, United States of America
Servers Locations:
  • Data centrer in gb
    London
  • Data centrer in nl
    Amsterdam
  • Data centrer in sg
    Singapore
  • Data centrer in us
    Culpeper, Virginia
  • Data centrer in us
    San Jose, California
  • Data centrer in us
    Ashburn, Virginia
  • Data centrer in us
    Mesa, Arizona
  • Show all
Servers Locations: 9
  • London
    London
  • Amsterdam
    Amsterdam
  • Singapore
    Singapore
  • Culpeper, Virginia
    Culpeper, Virginia
  • San Jose, California
    San Jose, California
  • Ashburn, Virginia
    Ashburn, Virginia
  • Mesa, Arizona
    Mesa, Arizona
  • Scottsdale, Arizona
    Scottsdale, Arizona
  • Phoenix, Arizona
    Phoenix, Arizona
Customer Support: 27
English
Website: English
All languages (27)
English
Support: English
All languages (27)
Live chat
United States
United States Accepted
3.2/5
Good Hosting Provider
by Trust Host Review
Features: Good
Reliability: Somewhat credible
User Friendly: Good
Support: Average
Price: Fair value for money
Promotion: Good discount
Other Factors: Average
Lioniel Richard
Author: Lioniel Richard Last updated: 07 February 2025

Review GoDaddy 2025

GoDaddy

GoDaddy is an American publicly traded internet domain registrar and web hosting company headquartered in Phoenix, Arizona, and incorporated in Delaware. It is the world's largest domain registrar, with over 87 million domain names under management as of May 2023. The company also provides a variety of other web-based services, including web hosting, email, website building, and online marketing. GoDaddy was founded in 1997 by Bob Parsons and Joie Jenkins. The company went public in 2005 and has since grown rapidly, expanding its product offerings and acquiring a number of smaller competitors. GoDaddy is now a global company with employees in 15 countries.

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GoDaddy's rating: Good hosting provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. e also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

Hosting provider with a stable user count and no significant complaints will be given a GOOD reputation rating. Therefore, you do not need to worry when host your website on these platforms.

Parameters Score Why did we give this score?
Features 3.5 Good - We consider a number of factors when rating features, including: usefulness, ease to use, effectiveness, impact.. GoDaddy's feature is excellent. It provides a high level of value to the user and is easy to use and effective.
Reliability 3 Mostly credible - GoDaddy consistently meets its promises and delivers on time. They have an excellent customer service record and are very responsive to customer complaints.
User Friendly 4 Good - Easy to Use: GoDaddy is very easy to navigate and use. Users will have no trouble finding the information they need or completing tasks.
Support 3 Average - The support service is fair. There is a user manual and FAQ page, but they may not be comprehensive. The helpdesk may be slow to respond, but it is generally helpful. The support time may be slow, but there may be live chat with customers. The service may support multiple languages, but not all.
Price 3 Fair value for money - The pricing of GoDaddy is fair. It is comparable to the average prices of similar services, and there is some flexibility in the price list.
Promotion 4 Good discount - GoDaddy offers frequent promotions. Their promotions are attractive and have a wide reach. There are a few bonus programs, discounted codes, or percentage discounts. They have a few conditions for receiving promotions, but their targeted audience is broad. Their rewards programs and loyalty programs are strong, and their discounts and special offers are frequent and appealing.
Other Factors 3 Average - The number of customers is moderate, and the partner reviews are mixed. The company's revenue is also moderate.

Pros and Cons

Here are the pros and cons of using GoDaddy as your hosting platform.

Positives

  • Wide range of services
  • Beginner-friendly interface
  • Good uptime
  • 24/7 customer support

Negatives

  • Higher renewal prices
  • Upselling tactics
  • Customer support inconsistencies
  • Limited advanced features

Interesting facts

Domain registrar
Website builder
Marketing tools
Security features

These factors could potentially influence a customer’s decision to choose GoDaddy as their service provider. However, it’s important to note that experiences can vary and what may be a positive for one person could be a negative for another. It’s always a good idea to do thorough research and consider multiple options before making a decision.
 

GoDaddy's FAQs

What is the uptime guarantee for GoDaddy?

GoDaddy offers a 99.9% uptime guarantee. This means that your website will be online 99.9% of the time. If your website experiences any downtime, GoDaddy will credit your account.

What is the best hosting plan for me?

The best hosting plan for you will depend on your individual needs and requirements. If you are just starting out, a shared hosting plan may be a good option. If you need more power and flexibility, you may want to consider a VPS or dedicated hosting plan.

Does GoDaddy offer a money-back guarantee?

Yes, GoDaddy offers a 30-day money-back guarantee. If you are not satisfied with your hosting plan, you can cancel your account and receive a full refund.

 
How can I contact GoDaddy customer support?

GoDaddy offers 24/7 customer support via live chat, phone, and email. You can also find a wealth of helpful information in the GoDaddy knowledge base.

What are GoDaddy's server locations?

GoDaddy has data centers in the United States, Europe, Asia, and Australia. This means that your website will be hosted on a server that is close to your visitors, which will improve your website's loading speed.

Does GoDaddy offer a free trial?

No, GoDaddy does not offer a free trial. However, they do offer a 30-day money-back guarantee, so you can try their services risk-free.

What is GoDaddy's refund policy?

GoDaddy offers a 30-day money-back guarantee. This means that you can cancel your hosting plan at any time within 30 days of your purchase and receive a full refund.

How do I transfer my website to GoDaddy?

GoDaddy offers a free website transfer service. This means that you can transfer your website from another hosting provider to GoDaddy without any hassle.

What are some of the features that make GoDaddy a good choice for web hosting?

GoDaddy offers a variety of features that make it a good choice for web hosting, including:

  • Affordable pricing
  • Reliable uptime
  • Excellent customer support
  • Wide range of hosting solutions
  • Free domain name with select plans
  • Easy to use cPanel control panel
  • Softaculous one-click installer
  • Free website transfer

Latest user reviews

Mike
• 1 months ago
The best service since they started this company
Jonathan Gelinas
• 1 months ago
The customer service agent was patient and understanding. I enjoyed the simplicity of the call.
Jenna Knudsen
• 1 months ago
Best customer service experience ever. Really refreshing in today’s automated world.
Bronwyn
• 1 months ago
Great product and great customer support
Jaylene Yares
• 1 months ago
The customer service representative named Marvin quickly resolved my concern. He’s awesome!
Deji k
• 1 months ago
Norma is the greatest - excellent customer service and support
Rick Gutierrez
• 1 months ago
Customer Service was great (once you get past the frustrating virtual assistant)
Helena Falla-Anez
• 1 months ago
GoDaddy representative was very knwoldgeable and extremely patience which made my experience easy
Tsur and Sela Consulting Manag
• 1 months ago
Customer service officer is top notch.
roy gerela
• 1 months ago
Very helpful and knowledgeable about Go Daddy experience with patient customer service.

Payment method

PayPal is accepted at GoDaddy
Bitcoin is accepted at GoDaddy
Visa is accepted at GoDaddy
MasterCard is accepted at GoDaddy
American Express is accepted at GoDaddy
American Express is accepted at GoDaddy
Visa Credit is accepted at GoDaddy
Discover is accepted at GoDaddy

GoDaddy's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
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User reviews of GoDaddy

This is a place to share experience with GoDaddy. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

4.6

Rated by 5751 users

5
4981
4
187
3
61
2
48
1
474
0
0
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GoDaddy's Coupons

Browse all bonuses and promotions offered by GoDaddy, including their first deposit bonus and other generous promotions.

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