GoDaddy Review

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GoDaddy is an American publicly traded internet domain registrar and web hosting company headquartered in Phoenix, Arizona, and incorporated in Delaware. It is the world's largest domain registrar, with over 87 million domain names under management as of May 2023. The company also provides a variety of other web-based services, including web hosting, email, website building, and online marketing. GoDaddy was founded in 1997 by Bob Parsons and Joie Jenkins. The company went public in 2005 and has since grown rapidly, expanding its product offerings and acquiring a number of smaller competitors. GoDaddy is now a global company with employees in 15 countries.


About GoDaddy:
Owner/CEO:
Scott Wagner
Established:
1997
Phone:
+1-480-505-8877
Address:
North Hayden Road, United States of America
Servers Locations:
  • London
    London
  • Amsterdam
    Amsterdam
  • Singapore
    Singapore
  • Culpeper, Virginia
    Culpeper, Virginia
  • San Jose, California
    San Jose, California
  • Ashburn, Virginia
    Ashburn, Virginia
  • Mesa, Arizona
    Mesa, Arizona
  • Show all
Servers Locations: 9
  • London
    London
  • Amsterdam
    Amsterdam
  • Singapore
    Singapore
  • Culpeper, Virginia
    Culpeper, Virginia
  • San Jose, California
    San Jose, California
  • Ashburn, Virginia
    Ashburn, Virginia
  • Mesa, Arizona
    Mesa, Arizona
  • Scottsdale, Arizona
    Scottsdale, Arizona
  • Phoenix, Arizona
    Phoenix, Arizona
Customer Support: 27
English
Website: English
All languages (27)
English
Support: English
All languages (27)
Live chat
United States
United States Accepted
3.2/5
Good Hosting Provider
by Trust Host Review
Features: Good
Reliability: Somewhat credible
User Friendly: Good
Support: Average
Price: Fair value for money
Promotion: Good discount
Other Factors: Average
Lioniel Richard
Author: Lioniel Richard Last updated: 02 January 2025

Review GoDaddy 2025

GoDaddy: A Seasoned Look at a Hosting Heavyweight

GoDaddy is a name synonymous with web hosting, boasting a massive market share and instantly recognizable branding. But for experienced users like web developers, system administrators, and seasoned webmasters, brand recognition alone doesn't cut it. We need robust functionality, reliable performance, and dependable support. So, how does GoDaddy stack up for the pro user?

Hosting Plans & Pricing: GoDaddy offers a wide array of hosting plans, from basic shared hosting to dedicated servers and managed WordPress solutions. This caters to diverse needs, which is a plus. However, their pricing can feel deceptive. Introductory rates are often enticing, but renewals come with a significant price hike. While this practice isn't uncommon, it's something experienced users should factor into their long-term cost analysis.

Ease of Use: GoDaddy has made strides in simplifying its user interface. The cPanel, a popular choice among experienced users, is available, offering a familiar control panel environment. However, some advanced settings can be buried within menus, and the upselling of additional services throughout the interface can feel aggressive and disruptive to workflow.

Performance & Server Speed: GoDaddy generally delivers on its uptime promises, often exceeding the industry standard of 99.9%. Server speed can vary depending on the plan and server load, but they generally perform well. That said, for resource-intensive websites or applications, particularly those expecting traffic spikes, investing in higher-tier plans or considering alternative providers known for high-performance hosting might be necessary.

Security: GoDaddy offers basic security features like SSL certificates and malware scanning in their hosting packages. However, for more comprehensive security measures like advanced firewalls, DDoS protection, and automated backups, additional subscriptions are often required. This modular approach allows for customization but can lead to increased costs.

Customer Support: GoDaddy offers 24/7 phone and live chat support, which is essential for time-sensitive issues. However, the quality of support can be inconsistent. While some agents are knowledgeable and helpful, others may lack the technical expertise to address complex problems efficiently, which can be frustrating for experienced users facing critical issues.

Data Centers & Locations: GoDaddy has a global presence with data centers located in North America, Europe, and Asia. This allows for better latency and response times for websites targeting specific geographic regions. However, the specific data center location is not always selectable with every plan, which might be a limitation for users with strict data sovereignty requirements.

In Conclusion: GoDaddy remains a major player in the hosting landscape, offering a wide range of solutions suitable for various projects. However, for experienced users seeking transparency in pricing, robust security features as standard, and consistently high-quality support, careful consideration and exploration of higher-tier plans or alternative providers is recommended. GoDaddy can be a viable option for those starting out, but as your needs become more complex, you might find yourself outgrowing what they offer at their price point.

GoDaddy

GoDaddy is an American publicly traded internet domain registrar and web hosting company headquartered in Phoenix, Arizona, and incorporated in Delaware. It is the world's largest domain registrar, with over 87 million domain names under management as of May 2023. The company also provides a variety of other web-based services, including web hosting, email, website building, and online marketing. GoDaddy was founded in 1997 by Bob Parsons and Joie Jenkins. The company went public in 2005 and has since grown rapidly, expanding its product offerings and acquiring a number of smaller competitors. GoDaddy is now a global company with employees in 15 countries.

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GoDaddy's rating: Good hosting provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. e also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

Hosting provider with a stable user count and no significant complaints will be given a GOOD reputation rating. Therefore, you do not need to worry when host your website on these platforms.

Parameters Score Why did we give this score?
Features 3.5 Good - We consider a number of factors when rating features, including: usefulness, ease to use, effectiveness, impact.. GoDaddy's feature is excellent. It provides a high level of value to the user and is easy to use and effective.
Reliability 3 Mostly credible - GoDaddy consistently meets its promises and delivers on time. They have an excellent customer service record and are very responsive to customer complaints.
User Friendly 4 Good - Easy to Use: GoDaddy is very easy to navigate and use. Users will have no trouble finding the information they need or completing tasks.
Support 3 Average - The support service is fair. There is a user manual and FAQ page, but they may not be comprehensive. The helpdesk may be slow to respond, but it is generally helpful. The support time may be slow, but there may be live chat with customers. The service may support multiple languages, but not all.
Price 3 Fair value for money - The pricing of GoDaddy is fair. It is comparable to the average prices of similar services, and there is some flexibility in the price list.
Promotion 4 Good discount - GoDaddy offers frequent promotions. Their promotions are attractive and have a wide reach. There are a few bonus programs, discounted codes, or percentage discounts. They have a few conditions for receiving promotions, but their targeted audience is broad. Their rewards programs and loyalty programs are strong, and their discounts and special offers are frequent and appealing.
Other Factors 3 Average - The number of customers is moderate, and the partner reviews are mixed. The company's revenue is also moderate.

Pros and Cons

Here are the pros and cons of using GoDaddy as your hosting platform.

Positives

  • Wide range of services
  • Beginner-friendly interface
  • Good uptime
  • 24/7 customer support

Negatives

  • Higher renewal prices
  • Upselling tactics
  • Customer support inconsistencies
  • Limited advanced features

Interesting facts

Domain registrar
Website builder
Marketing tools
Security features

These factors could potentially influence a customer’s decision to choose GoDaddy as their service provider. However, it’s important to note that experiences can vary and what may be a positive for one person could be a negative for another. It’s always a good idea to do thorough research and consider multiple options before making a decision.
 

GoDaddy's FAQs

What is the uptime guarantee for GoDaddy?

GoDaddy offers a 99.9% uptime guarantee. This means that your website will be online 99.9% of the time. If your website experiences any downtime, GoDaddy will credit your account.

What is the best hosting plan for me?

The best hosting plan for you will depend on your individual needs and requirements. If you are just starting out, a shared hosting plan may be a good option. If you need more power and flexibility, you may want to consider a VPS or dedicated hosting plan.

Does GoDaddy offer a money-back guarantee?

Yes, GoDaddy offers a 30-day money-back guarantee. If you are not satisfied with your hosting plan, you can cancel your account and receive a full refund.

 
How can I contact GoDaddy customer support?

GoDaddy offers 24/7 customer support via live chat, phone, and email. You can also find a wealth of helpful information in the GoDaddy knowledge base.

What are GoDaddy's server locations?

GoDaddy has data centers in the United States, Europe, Asia, and Australia. This means that your website will be hosted on a server that is close to your visitors, which will improve your website's loading speed.

Does GoDaddy offer a free trial?

No, GoDaddy does not offer a free trial. However, they do offer a 30-day money-back guarantee, so you can try their services risk-free.

What is GoDaddy's refund policy?

GoDaddy offers a 30-day money-back guarantee. This means that you can cancel your hosting plan at any time within 30 days of your purchase and receive a full refund.

How do I transfer my website to GoDaddy?

GoDaddy offers a free website transfer service. This means that you can transfer your website from another hosting provider to GoDaddy without any hassle.

What are some of the features that make GoDaddy a good choice for web hosting?

GoDaddy offers a variety of features that make it a good choice for web hosting, including:

  • Affordable pricing
  • Reliable uptime
  • Excellent customer support
  • Wide range of hosting solutions
  • Free domain name with select plans
  • Easy to use cPanel control panel
  • Softaculous one-click installer
  • Free website transfer

Latest user reviews

Mike
• 2 weeks ago
The best service since they started this company
Jonathan Gelinas
• 2 weeks ago
The customer service agent was patient and understanding. I enjoyed the simplicity of the call.
Jenna Knudsen
• 2 weeks ago
Best customer service experience ever. Really refreshing in today’s automated world.
Bronwyn
• 2 weeks ago
Great product and great customer support
Jaylene Yares
• 2 weeks ago
The customer service representative named Marvin quickly resolved my concern. He’s awesome!
Deji k
• 2 weeks ago
Norma is the greatest - excellent customer service and support
Rick Gutierrez
• 2 weeks ago
Customer Service was great (once you get past the frustrating virtual assistant)
Helena Falla-Anez
• 2 weeks ago
GoDaddy representative was very knwoldgeable and extremely patience which made my experience easy
Tsur and Sela Consulting Manag
• 2 weeks ago
Customer service officer is top notch.
roy gerela
• 2 weeks ago
Very helpful and knowledgeable about Go Daddy experience with patient customer service.

Payment method

PayPal
Bitcoin
Visa
MasterCard
American Express
American Express
Visa Credit
Discover

GoDaddy's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
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User reviews of GoDaddy

This is a place to share experience with GoDaddy. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

4.6

Rated by 5751 users

5
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3
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1
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GoDaddy's Coupons

Browse all bonuses and promotions offered by GoDaddy, including their first deposit bonus and other generous promotions.

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