GoDaddy Review 2026

User reviews (5751)

GoDaddy is one of the world’s best-known “all-in-one” providers for domains and small-business web presence. Its ecosystem combines domain registration, website builder, managed WordPress, VPS/dedicated hosting, professional email, security add-ons, and commerce tools under one account, supported by 24/7 sales and support in key markets.


About GoDaddy:
Owner/CEO:
GoDaddy Inc.
Established:
1997
Phone:
+1 (480) 505-8800
Address:
100 S. Mill Ave, Suite 1600, Tempe, AZ 85281, USA
Servers Locations:
  • Data centrer in gb
    London
  • Data centrer in nl
    Amsterdam
  • Data centrer in sg
    Singapore
  • Data centrer in us
    Culpeper, Virginia
  • Data centrer in us
    San Jose, California
  • Data centrer in us
    Ashburn, Virginia
  • Data centrer in us
    Mesa, Arizona
  • Show all
Servers Locations: 9
  • London
    London
  • Amsterdam
    Amsterdam
  • Singapore
    Singapore
  • Culpeper, Virginia
    Culpeper, Virginia
  • San Jose, California
    San Jose, California
  • Ashburn, Virginia
    Ashburn, Virginia
  • Mesa, Arizona
    Mesa, Arizona
  • Scottsdale, Arizona
    Scottsdale, Arizona
  • Phoenix, Arizona
    Phoenix, Arizona
Customer Support: 27
English
Website: English
All languages (27)
English
Support: English
All languages (27)
Live chat
United States
United States Accepted
3.9/5
Trusted Provider
Features Excellent
Reliability Mostly credible
User Friendly Excellent
Support Good
Price Affordable
Promotion Good discount
Other Factors Good
Author

Lioniel Richard

Last updated: 29 December 2025

GoDaddy

GoDaddy is one of the world’s best-known “all-in-one” providers for domains and small-business web presence. Its ecosystem combines domain registration, website builder, managed WordPress, VPS/dedicated hosting, professional email, security add-ons, and commerce tools under one account, supported by 24/7 sales and support in key markets.

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Pros and Cons

Here are the pros and cons of using GoDaddy as your hosting platform.

Positives

Very strong one-account convenience (domain → site → email → security → commerce).
Beginner-friendly setup and management for non-technical users.
Large support footprint with 24/7 phone support shown for US.
Wide product range: shared/WordPress/VPS/dedicated + marketing & payments.

Negatives

Renewal pricing + add-on upsells can push total cost higher over time.
Customer sentiment is inconsistent across platforms.
Datacenter transparency: full hosting DC list isn’t clearly published in one official location (depends on product/region).

Interesting facts

Discover the unique features that make GoDaddy stand out

Public company (NYSE: GDDY) with HQ in Tempe, AZ.

VPS regional placement: North America / Europe / Asia-Pacific.

Security firewall POPs disclosed across US/EU/APAC cities (e.g., London, Frankfurt, Tokyo, Singapore).

Payments vary by country; supports major cards and PayPal in many regions.

GoDaddy's rating Trusted Provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. We also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

Generally dependable with mostly positive trust signals. Clear policies, stable performance, and support that usually resolves common issues.

Features
4.3 /5 Excellent

We see GoDaddy as very strong on features. It usually includes most things people need: free SSL, automatic backups, easy website setup, and good security like DDoS protection and malware scanning. Performance options such as SSD/NVMe, caching, and a CDN are commonly available. Important tools like staging (test site) and one-click restore are clear and easy to use, with fewer forced add-ons.

Reliability
4 /5 Mostly credible

GoDaddy is generally reliable for most websites. It has several years of proven operation, a real business presence, and mostly positive customer trust signals. Issues appear occasionally, but they are not repeated in a way that suggests a serious ongoing problem. It is a safe choice for small to medium projects.

User Experience
4.3 /5 Excellent

We find GoDaddy extremely user friendly. Setup is simple, the dashboard is clean, and common tasks (buying a plan, connecting a domain, installing WordPress, creating email) are easy. Tools like cPanel/Plesk, one-click install, staging, and auto SSL work smoothly, with clear guides and helpful error messages. Most users can manage hosting without technical help.

Support
3.8 /5 Good

GoDaddy generally provides reliable support. It offers multiple channels (usually chat + tickets), reasonable response times, and staff who can solve common problems. Complex cases may take longer or be escalated, but overall support is consistent and dependable for most users.

Pricing
3.2 /5 Affordable

GoDaddy is generally good value. Intro discounts are attractive, and the renewal price is still acceptable for the features you get. Some extras may cost more (premium backups, advanced security), but pricing is mostly transparent and competitive for the target market.

Promotions
4 /5 Good discount

GoDaddy usually runs useful promotions. Coupons or sale prices are easy to find and apply, and the rules are mostly clear. Some offers require longer billing terms or apply only to first-time customers, but overall the savings are meaningful and checkout works smoothly.

Other Factors
3.6 /5 Good

We give GoDaddy a 4 when policies are mostly clear and fair, with only minor limitations. Billing rules, renewals, and refund exclusions are stated, and operational communication is acceptable. There may be some upsell language or strict clauses, but overall terms feel reasonable and consistent.

These factors could potentially influence a customer’s decision to choose GoDaddy as their service provider. However, it’s important to note that experiences can vary and what may be a positive for one person could be a negative for another. It’s always a good idea to do thorough research and consider multiple options before making a decision.
 

GoDaddy's FAQs

What is the uptime guarantee for GoDaddy?

GoDaddy offers a 99.9% uptime guarantee. This means that your website will be online 99.9% of the time. If your website experiences any downtime, GoDaddy will credit your account.

What is the best hosting plan for me?

The best hosting plan for you will depend on your individual needs and requirements. If you are just starting out, a shared hosting plan may be a good option. If you need more power and flexibility, you may want to consider a VPS or dedicated hosting plan.

Does GoDaddy offer a money-back guarantee?

Yes, GoDaddy offers a 30-day money-back guarantee. If you are not satisfied with your hosting plan, you can cancel your account and receive a full refund.

 
How can I contact GoDaddy customer support?

GoDaddy offers 24/7 customer support via live chat, phone, and email. You can also find a wealth of helpful information in the GoDaddy knowledge base.

What are GoDaddy's server locations?

GoDaddy has data centers in the United States, Europe, Asia, and Australia. This means that your website will be hosted on a server that is close to your visitors, which will improve your website's loading speed.

Does GoDaddy offer a free trial?

No, GoDaddy does not offer a free trial. However, they do offer a 30-day money-back guarantee, so you can try their services risk-free.

What is GoDaddy's refund policy?

GoDaddy offers a 30-day money-back guarantee. This means that you can cancel your hosting plan at any time within 30 days of your purchase and receive a full refund.

How do I transfer my website to GoDaddy?

GoDaddy offers a free website transfer service. This means that you can transfer your website from another hosting provider to GoDaddy without any hassle.

What are some of the features that make GoDaddy a good choice for web hosting?

GoDaddy offers a variety of features that make it a good choice for web hosting, including:

  • Affordable pricing
  • Reliable uptime
  • Excellent customer support
  • Wide range of hosting solutions
  • Free domain name with select plans
  • Easy to use cPanel control panel
  • Softaculous one-click installer
  • Free website transfer

Latest user reviews

Mike
• 12 months ago
The best service since they started this company
Jonathan Gelinas
• 12 months ago
The customer service agent was patient and understanding. I enjoyed the simplicity of the call.
Jenna Knudsen
• 12 months ago
Best customer service experience ever. Really refreshing in today’s automated world.
Bronwyn
• 12 months ago
Great product and great customer support
Jaylene Yares
• 12 months ago
The customer service representative named Marvin quickly resolved my concern. He’s awesome!
Deji k
• 12 months ago
Norma is the greatest - excellent customer service and support
Rick Gutierrez
• 12 months ago
Customer Service was great (once you get past the frustrating virtual assistant)
Helena Falla-Anez
• 12 months ago
GoDaddy representative was very knwoldgeable and extremely patience which made my experience easy
Tsur and Sela Consulting Manag
• 12 months ago
Customer service officer is top notch.
roy gerela
• 12 months ago
Very helpful and knowledgeable about Go Daddy experience with patient customer service.

Payment method
Show all (11)

PayPal is accepted at GoDaddy
Bitcoin is accepted at GoDaddy
Visa is accepted at GoDaddy
MasterCard is accepted at GoDaddy
Diners is accepted at GoDaddy
American Express is accepted at GoDaddy
American Express is accepted at GoDaddy
Visa Credit is accepted at GoDaddy

GoDaddy's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
Kubernetes
User reviews ({totalReview})

User reviews of GoDaddy

This is where you can share your experience with GoDaddy. Read other users' reviews or write your own to highlight its pros and cons based on real use.

4.6

Reviewed by 5751 users

5
4981
4
187
3
61
2
48
1
474
0
0
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Write a review
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12 months ago
The best service since they started…
The best service since they started this company
12 months ago
The customer service agent was patient…
The customer service agent was patient and understanding. I enjoyed the simplicity of the call.
12 months ago
Best customer service experience ever
Best customer service experience ever. Really refreshing in today’s automated world.
12 months ago
Great product and great customer support
Great product and great customer support
12 months ago
The customer service representative…
The customer service representative named Marvin quickly resolved my concern. He’s awesome!
12 months ago
Norma is the greatest
Norma is the greatest - excellent customer service and support
12 months ago
Customer Service was great (once you…
Customer Service was great (once you get past the frustrating virtual assistant)
12 months ago
GoDaddy representative was very…professional
GoDaddy representative was very knwoldgeable and extremely patience which made my experience easy
12 months ago
Customer service officer is top notch.
Customer service officer is top notch.
12 months ago
Domain with Website
Very helpful and knowledgeable about Go Daddy experience with patient customer service.
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