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HostPapa Review

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User reviews (1499)

HostPapa is a popular web hosting company known for providing a range of hosting solutions and related services to individuals, small businesses, and enterprises. Established in 2006, HostPapa has emerged as a reputable player in the hosting industry, prioritizing environmentally friendly hosting practices and providing user-friendly services.

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Available coupons 6
About HostPapa:
Established:
2006
Phone:
1-888-959-PAPA [7272
Email:
[email protected]
Address:
5063 North Service Road, Canada
Servers Locations:
  • Data centrer in ca
    Toronto, Ontario
  • Data centrer in gb
    London, England
  • Data centrer in nl
    Amsterdam
  • Data centrer in sg
    Singapore
  • Data centrer in us
    Phoenix, Arizona
  • Data centrer in us
    Dallas, Texas
  • Data centrer in us
    San Jose, California
  • Show all
Servers Locations: 8
  • Toronto, Ontario
    Toronto, Ontario
  • London, England
    London, England
  • Amsterdam
    Amsterdam
  • Singapore
    Singapore
  • Phoenix, Arizona
    Phoenix, Arizona
  • Dallas, Texas
    Dallas, Texas
  • San Jose, California
    San Jose, California
  • Ashburn, Virginia
    Ashburn, Virginia
Customer Support: 4
English
Website: English
All languages (4)
English
Support: English
All languages (5)
Live chat
United States
United States Accepted
3.5/5
Good Hosting Provider
by Trust Host Review
Features: Good
Reliability: Mostly credible
User Friendly: Good
Support: Good
Price: Affordable
Promotion: Average coupon
Other Factors: Average
Marry Rose
Author: Marry Rose Last updated: 07 February 2025

HostPapa

HostPapa is a popular web hosting company known for providing a range of hosting solutions and related services to individuals, small businesses, and enterprises. Established in 2006, HostPapa has emerged as a reputable player in the hosting industry, prioritizing environmentally friendly hosting practices and providing user-friendly services.

Visit Site

HostPapa's rating: Good hosting provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. e also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

Hosting provider with a stable user count and no significant complaints will be given a GOOD reputation rating. Therefore, you do not need to worry when host your website on these platforms.

Parameters Score Why did we give this score?
Features 3.8 Good - We consider a number of factors when rating features, including: usefulness, ease to use, effectiveness, impact.. HostPapa's feature is excellent. It provides a high level of value to the user and is easy to use and effective.
Reliability 3.5 Mostly credible - HostPapa consistently meets its promises and delivers on time. They have an excellent customer service record and are very responsive to customer complaints.
User Friendly 4 Good - Easy to Use: HostPapa is very easy to navigate and use. Users will have no trouble finding the information they need or completing tasks.
Support 3.6 Good - The support service is good. There is a user manual and FAQ page, and they are well-written and provide adequate information. The helpdesk is responsive and helpful. The support time is fast and there is live chat with customers. The service supports multiple languages.
Price 3.2 Affordable - The pricing of HostPapa is affordable. It is slightly lower than the average prices of similar services, and there is some flexibility in the price list.
Promotion 3 Average coupon - HostPapa offers occasional promotions. Their promotions are average and have a moderate reach. There are a few bonus programs, discounted codes, or percentage discounts. They have some conditions for receiving promotions, and their targeted audience is fairly broad. Their rewards programs and loyalty programs are okay, but their discounts and special offers are few and far between.
Other Factors 2.5 Average - The number of customers is moderate, and the partner reviews are mixed. The company's revenue is also moderate.

Pros and Cons

Here are the pros and cons of using HostPapa as your hosting platform.

Positives

  • Reliable uptime
  • Good customer support
  • User-friendly interface
  • Variety of hosting plans
  • Free domain registration
  • Affordable pricing

Negatives

  • Limited server locations
  • Inconsistent performance
  • Upselling tactics
  • Renewal price increases
  • Lack of advanced features
  • Slow response times

Interesting facts

Independent company
Green hosting
Beginner-friendly
Offers website builder
30-day money-back guarantee
Canadian-based

Overall, I am very happy with HostPapa. They offer a great value for the price, and their customer support is excellent.

HostPapa's FAQs

What is HostPapa's uptime guarantee?

We offer a 99.9% uptime guarantee, ensuring your website stays accessible to your visitors.

How do I register a domain name with HostPapa?

You can search and register a domain name directly from our website. Our domain registration services include features like WHOIS privacy and easy domain management.

What payment methods does HostPapa accept?

We accept various payment methods, including credit cards, debit cards, PayPal, and more. We also offer convenient recurring billing options for your convenience.

How can I contact HostPapa's support team?

Our dedicated support team is available 24/7 via live chat, phone, and email. We provide prompt and personalized assistance to ensure your hosting experience is seamless.

What are HostPapa's customer reviews like?

We have a strong track record of positive customer reviews. Our clients praise our reliable hosting, responsive support, and competitive pricing.

Are there any promotions or discounts available from HostPapa?

Yes, we regularly offer promotions and discounts on our hosting plans. Check our website or follow us on social media to stay updated on our latest deals.

How do I transfer my website to HostPapa?

We provide free website transfers for new customers. Our team will handle the entire migration process for a smooth and seamless transition.

What is HostPapa's refund policy?

We offer a 30-day money-back guarantee on all our hosting plans. If you're not satisfied with our services within the first 30 days, you can request a full refund.

Does HostPapa offer managed WordPress hosting?

Yes, we offer fully managed WordPress hosting plans that include automatic updates, daily backups, and optimized performance for your WordPress websites.

What security features does HostPapa provide?

We prioritize security and offer features such as SSL certificates, firewalls, malware protection, and regular security scans to keep your website and data safe from threats.

Latest user reviews

DS
Dylan S.
• 9 months ago
Hostpapa has been great for me so far and I am extremely satisfied with the service I received from them. My website loads very fast and my emails work without any error. They have been very supportive in helping me get started! I couldn't be more grateful!
AR
Alice R.
• 9 months ago
I have been with Hostpapa for a while now and I have been very happy with the service received so far. The support team is always available for questions and the uptime is great! Strongly recommended!
AY
Alisa Y.
• 9 months ago
I opened a ticket with Hostpapa because I had some issues with my website. It was returning a 403 error. In less than an hour the problem was resolved and they carefully explained to me what happened.
TK
Tamer K.
• 9 months ago
I am currently working my website with the builder included with my hosting plan and I really like it. It's user friendly and very easy to use. You just drag and drop blocks to build the site. The support so far has been great as well!
AH
Alex H.
• 9 months ago
I am using hostpapa for my wordpress websites and I am very happy with the loading speed of my websites. I can also rely on their support team whenever i have a problem because they are available 24/7.
PD
Paul D.
• 9 months ago
I am quite a beginner when it comes to web hosting in general and hostpapa has been great for me so far explaining to me how it all works, how to start my website, etc. I am really happy with the service received so far!
SR
Sharon R.
• 9 months ago
I am enjoying hostpapa so far because their customer service is very friendly. Every time I chatted with them they were nice with me! Even if they are friendly however, they are also professional in their work!
DB
David B.
• 9 months ago
As someone who is not very technical I was a little bit scared about starting my website online but hostpapa made it very easy for me with their easy to use service and the great support I received from them!
LC
Louis C.
• 9 months ago
I recently had an issue with my website so I contacted hostpapa via chat and what do you know, my website was back online within a few minutes. They also let me know that it went down because of a malfunction with one of my wp plugins and how to check this in the future on my end! Great support received!
JF
Jerome Fryer
• 9 months ago
Website was experiencing approx. 7k impressions per day for over 6 months under hosting by HostPapa. Then, with upgrade of hosting plan along with website update, the use of restore previous version was used. A temporary URL wiped off our website for three weeks and the event was catastrophic to our google rankings. An error occurred on HostPapa and we are still, after 6 months of trying to return to our previous impressions, we are only half of what we were prior to the error. This has cost our company 10s of thousands of lost revenue. With SUPPORT, and the upgrade, this should have been quickly identified and resolved but it wasn't. Very disappointed and the lost Google Indexing has taken a big hit on our bottom line. Be WARY and double check their work.

Payment method
Show all (12)

PayPal is accepted at HostPapa
Visa is accepted at HostPapa
MasterCard is accepted at HostPapa
Ideal is accepted at HostPapa
Giropay is accepted at HostPapa
BankTranfer is accepted at HostPapa
Alipay is accepted at HostPapa
American Express is accepted at HostPapa

HostPapa's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
User reviews ({totalReview})

User reviews of HostPapa

This is a place to share experience with HostPapa. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

4.7

Rated by 1499 users

5
1249
4
190
3
15
2
11
1
34
0
0
Share your opinion with the community. Maybe you can help someone.
Write a review
Honest user's ratings is our #1 priority! So bookmakers can't pay to change or delete reviews.
DS
HostAdvice
Dylan S.
Canada Canada
9 months ago
Extremely satisfied
Hostpapa has been great for me so far and I am extremely satisfied with the service I received from them. My website loads very fast and my emails work without any error. They have been very supportive in helping me get started! I couldn't be more grateful!
Like 0 Dislike 0
AR
HostAdvice
Alice R.
United States United States
9 months ago
Nice service
I have been with Hostpapa for a while now and I have been very happy with the service received so far. The support team is always available for questions and the uptime is great! Strongly recommended!
Like 0 Dislike 0
AY
HostAdvice
Alisa Y.
United States United States
9 months ago
Amazing customer service
I opened a ticket with Hostpapa because I had some issues with my website. It was returning a 403 error. In less than an hour the problem was resolved and they carefully explained to me what happened.
Like 0 Dislike 0
TK
HostAdvice
Tamer K.
United States United States
9 months ago
Really nice builder and host
I am currently working my website with the builder included with my hosting plan and I really like it. It's user friendly and very easy to use. You just drag and drop blocks to build the site. The support so far has been great as well!
Like 0 Dislike 0
AH
HostAdvice
Alex H.
Australia Australia
9 months ago
Best wp host
I am using hostpapa for my wordpress websites and I am very happy with the loading speed of my websites. I can also rely on their support team whenever i have a problem because they are available 24/7.
Like 0 Dislike 0
PD
HostAdvice
Paul D.
Romania Romania
9 months ago
Great hosting for beginner
I am quite a beginner when it comes to web hosting in general and hostpapa has been great for me so far explaining to me how it all works, how to start my website, etc. I am really happy with the service received so far!
Like 0 Dislike 0
SR
HostAdvice
Sharon R.
Romania Romania
9 months ago
Friendly support
I am enjoying hostpapa so far because their customer service is very friendly. Every time I chatted with them they were nice with me! Even if they are friendly however, they are also professional in their work!
Like 0 Dislike 0
DB
HostAdvice
David B.
United States United States
9 months ago
Easy service
As someone who is not very technical I was a little bit scared about starting my website online but hostpapa made it very easy for me with their easy to use service and the great support I received from them!
Like 0 Dislike 0
LC
HostAdvice
Louis C.
Romania Romania
9 months ago
Great support on website problem
I recently had an issue with my website so I contacted hostpapa via chat and what do you know, my website was back online within a few minutes. They also let me know that it went down because of a malfunction with one of my wp plugins and how to check this in the future on my end! Great support received!
Like 0 Dislike 0
JF
HostAdvice
Jerome Fryer
Canada Canada
9 months ago
Error from Restore Function Caused Major problem
Website was experiencing approx. 7k impressions per day for over 6 months under hosting by HostPapa. Then, with upgrade of hosting plan along with website update, the use of restore previous version was used. A temporary URL wiped off our website for three weeks and the event was catastrophic to our google rankings. An error occurred on HostPapa and we are still, after 6 months of trying to return to our previous impressions, we are only half of what we were prior to the error. This has cost our company 10s of thousands of lost revenue. With SUPPORT, and the upgrade, this should have been quickly identified and resolved but it wasn't. Very disappointed and the lost Google Indexing has taken a big hit on our bottom line. Be WARY and double check their work.
Like 0 Dislike 0
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HostPapa's Coupons

Browse all bonuses and promotions offered by HostPapa, including their first deposit bonus and other generous promotions.

BLACK FRIDAY SALE for Shared and WordPress Hosting priced at just $1.99/month
United States

Deals

Shared and WordPress Hosting priced at just $1.99/month (or equivalent in other currencies) for a 36-month term! 

Has bonus worked for you?
Yes
No
NOT REQUIRED
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•Shared and WordPress Hosting priced at just $2.99/month (or equivalent in other currencies) for a 36-month term!
United States

Deals

With Christmas just around the corner, HostPapa is bursting with holiday cheer, and we’ve decided to offer a major discount on web hosting. Users can get 3 years of Shared or WordPress Hosting for the unbelievably low rate of $2.99/month!

Has bonus worked for you?
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No
NOT REQUIRED
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Halloween Sale, Limited Time Offer 25%OFF
United States

Deals

Halloween Sale, limited time offer 25%OFF

Has bonus worked for you?
Yes
No
25OFF
Click to Unlock

Black Friday Promo 2021
United States

Deals

A discount on HostPapa shared hosting (all plans, 36-month term)

 âœ” $1.75/mo for Starter plans (3 years)
✔ $2.95/mo for Business plans (3 years)
✔ $8.95 for Business Pro plans (3 years)

Has bonus worked for you?
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No
25OFF
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