United Kingdom
Timely, friendly and helpful support
I needed technical help with my website and though it was not a hosting problem the Host Papa help su0ort staff provided timely, friendly and useful support. They are the best, always.
Mexico
You gave me a great support.
You gave me a great support.
Canada
Excellence in service !
Prompt and knowledgeable service.
United States
I have had my website crash twice
I have had my website crash twice. The team at Hostpapa were quite easy to reach; I had them on chat both times within one minute. The first time, they had the site up within minutes; the second time, it had to be escalated; however, they once again had it fully recovered and operational. I appreciate their astute work and resolutions.
United Kingdom
Excellent customer service
I have been using HostPapa for about eight years. Their web hosting more than meets my needs but I have been especially impressed at their customer service: their speediness and helpfulness in dealing with problems which occasionally arise.
Australia
Awesome service
Hostpapa provides an awesome experience - their customer service is second to none - the best you’ll find anywhere, they are extremely knowledgable and courteous, if you are new to hosting they are more than happy to walk you through the process, the hosting platform is fast and efficient - I’m from Australia, their service I find to be perfect - they have 24/7 online chat and resolve my questions in seconds - their setup is easy, their account dashboard is easy to navigate - I highly recommend you host with them - they offer a tonne of features! I give them a 10 star review
Canada
Amazing Customer Support
Without a doubt the most knowledgeable, helpful, and accessible customer service I have ever experienced. I’ve reached out multiple times and always get the solution I’m looking for within minutes.
Australia
Fast and effective tech support
Every time I need help, the HostPapa team answer my chat within seconds and get straight to fixing the issue. What I love is that they don't waste time with long-winded circular conversations like the support chats on other platforms that drive me bonkers. They quickly recognise the issue, tell me what it is, and then fix it or tell me how to fix it, whichever I prefer. It's honestly so refreshing. Thank you HostPapa xx
Canada
Hostpapa cares!
The communication was/is top-rate. I was very impressed with how fast I got replies to my emails. Any issues I had or confusion with terminology (I am not a computer guy) was met with easy to understand directions on how to properly manage my files so that my website could be published on-line succesfully. The agents I dealt with were very understanding and patient. I'm glad I found Hostpapa back in 2021!
Canada
Great team and great service!
The team at HostPapa walked me through the process of setting up Joomla. Plus they helped upload and install the template I needed. Every team member I was in contact with were courteous, friendly and very helpful.
