Kinsta Review

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User reviews (660)

Kinsta is a cloud-based hosting solution that provides services for WordPress websites, web applications, and databases1. It’s designed to help companies and development teams ship and manage their web projects faster and more efficiently.


About Kinsta:
Owner/CEO:
Mark Gavalda
Established:
2013
Phone:
(+61) 1800 952 470
Address:
Wilshire Boulevard, United States of America
Servers Locations:
  • Zurich
    Zurich
  • Frankfurt
    Frankfurt
  • Helsinki
    Helsinki
  • Paris
    Paris
  • London
    London
  • Hong Kong
    Hong Kong
  • Delhi
    Delhi
  • Show all
Servers Locations: 25
  • Zurich
    Zurich
  • Frankfurt
    Frankfurt
  • Helsinki
    Helsinki
  • Paris
    Paris
  • London
    London
  • Hong Kong
    Hong Kong
  • Delhi
    Delhi
  • Mumbai
    Mumbai
  • Milan
    Milan
  • Tokyo
    Tokyo
  • Osaka
    Osaka
  • Seoul
    Seoul
  • Eemshaven
    Eemshaven
  • Warsaw
    Warsaw
  • Stockholm
    Stockholm
  • Singapore
    Singapore
  • Changhua County
    Changhua County
  • Salt Lake City, Utah
    Salt Lake City, Utah
  • os Angeles, California
    os Angeles, California
  • Phoenix, Arizona
    Phoenix, Arizona
  • Kansas City, Kansas
    Kansas City, Kansas
  • Chicago, Illinois
    Chicago, Illinois
  • Ashburn, Virginia
    Ashburn, Virginia
  • New York City
    New York City
  • Las Vegas, Nevada
    Las Vegas, Nevada
Customer Support: 10
English
Website: English
All languages (10)
English
Support: English
All languages (10)
No live chat
United States
United States Accepted
4.3/5
Perfect Hosting Provider
by Trust Host Review
Features: Excellent
Reliability: Trustworthy
User Friendly: Excellent
Support: Good
Price: Affordable
Promotion: Good discount
Other Factors: Excellent
Andrew Cross
Author: Andrew Cross Last updated: 07 June 2024

Review Kinsta 2024

Kinsta: A Comprehensive Review of Features, Performance, and Support

Site Plans and Prices

Kinsta offers a range of managed WordPress hosting plans, starting from $30/month for a single site with 10GB of storage and 20K visits. The higher-tier plans provide more resources, such as increased storage, higher traffic limits, and additional site management tools.

Ease of Use

Kinsta's user interface is intuitive and easy to navigate. The dashboard provides quick access to all the essential site management features, including site analytics, backups, and caching settings. The MyKinsta plugin also allows for seamless WordPress management within the site's dashboard.

Performance

Kinsta utilizes a Google Cloud Platform infrastructure that delivers blazing-fast site loading times. The servers are optimized for WordPress performance, with features such as Nginx, PHP 7.4, and Redis object caching. Users can also benefit from Kinsta's CDN and HTTP/3 support for even faster content delivery.

Security

Security is a top priority for Kinsta. The platform includes several security measures, including:

  • Automatic daily backups
  • Two-factor authentication
  • Free SSL certificates
  • DDoS protection
  • Malware scanning and removal

Customer Support

Kinsta's customer support is highly rated and available 24/7 via live chat, phone, and email. The support team is knowledgeable, responsive, and always willing to go the extra mile. They also provide extensive documentation and video tutorials for self-help.

Conclusion

Kinsta is a premium managed WordPress hosting provider that delivers an exceptional user experience, outstanding performance, and robust security features. The plans are reasonably priced and scale with the site's growth. Whether you're a novice or an experienced WordPress user, Kinsta is an excellent choice for hosting your website with confidence and achieving optimal performance.

Kinsta

Kinsta is a cloud-based hosting solution that provides services for WordPress websites, web applications, and databases1. It’s designed to help companies and development teams ship and manage their web projects faster and more efficiently.

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Kinsta's rating: Perfect hosting provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. e also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

The PERFECT reputation ranking is for hosting providers that have many registered users and does not receive severe complaints. These providers deserve your peace of mind.

Parameters Score Why did we give this score?
Features 4.6 Excellent - We consider a number of factors when rating features, including: usefulness, ease to use, effectiveness, impact.. Kinsta's feature is outstanding. It is one of the best features of the service and is essential for any user who wants to get the most out of the service.
Reliability 5 Trustworthy - Kinsta is extremely reliable and always meets its promises. They have an outstanding customer service record and are always responsive to customer complaints.
User Friendly 4.6 Excellent - Extremely Easy to Use: Kinsta is incredibly easy to navigate and use. Users will find it effortlessly to find the information they need or complete tasks.
Support 4 Good - The support service is good. There is a user manual and FAQ page, and they are well-written and provide adequate information. The helpdesk is responsive and helpful. The support time is fast and there is live chat with customers. The service supports multiple languages.
Price 3.5 Affordable - The pricing of Kinsta is affordable. It is slightly lower than the average prices of similar services, and there is some flexibility in the price list.
Promotion 4 Good discount - Kinsta offers frequent promotions. Their promotions are attractive and have a wide reach. There are a few bonus programs, discounted codes, or percentage discounts. They have a few conditions for receiving promotions, but their targeted audience is broad. Their rewards programs and loyalty programs are strong, and their discounts and special offers are frequent and appealing.
Other Factors 4.7 Excellent - The number of customers is extremely high, and the partner reviews are overwhelmingly positive. The company's revenue is also extremely high.

Pros and Cons

Here are the pros and cons of using Kinsta as your hosting platform.

Positives

  • Fast and Reliable: promises a 99.9% uptime guarantee and excellent speed performance. It’s powered by Google Cloud’s premium network, which provides lightning-speed hosting and next-gen infrastructure1.
  • Impressive WordPress Management Tools: offers a variety of features such as staging environments, automatic backups, unlimited visitors and bandwidth, DDoS protection, SSL certificate, and malware scanning1. It also provides high-performance servers and effective tools.
  • User-Friendly Interface.
  • Excellent Customer Support: They offer technical support from a team of engineers and developers.
  • Simple Setup and Migration: makes it easy for users to set up and migrate their websites
  • Optimized for E-commerce: Kinsta is optimized for e-commerce, making it a great choice for online businesses.

Negatives

  • Pricing is higher than many other hosting providers
  • Does not offer email hosting
  • Lacks Phone Support: This could be a disadvantage for customers who prefer to speak with a representative over the phone for their queries or issues.
  • Limited Promotions

Interesting facts

Google Cloud Platform: Kinsta is powered exclusively by Google Cloud Platform and utilizes Google Cloud’s premium tier global network. It is recommended by Google Cloud as a fully-managed hosting solution.
All of Kinsta’s support engineers are developers, they create WordPress themes, plugins and contribute back to the core.
High Performance: Based on independent tests from Review Signal.
Unique Infrastructure: Kinsta’s hosting platform doesn’t fall into any of the traditional hosting categories.
Cloudflare Integration: All sites on Kinsta are protected by their Cloudflare integration, which includes an enterprise-level firewall with application-specific rulesets, automatic wildcard SSL certificates, and DDoS protection.

Frequently Asked Questions(FAQ)

Can I host a non-WordPress site on Kinsta?

Yes, you can host a non-WordPress site on Kinsta. Kinsta offers a service called Static Site Hosting. With this service, you can deploy static sites composed of non-dynamic files such as HTML, CSS, and JavaScript1. Your repository can contain the pre-built files or the source code to generate your static site.

Can I use my own SSL certificate with Kinsta?

Yes, you can use your own SSL certificate with Kinsta. Kinsta supports both free Cloudflare SSL certificates and custom SSLs.

How do I install a custom SSL certificate on Kinsta?

To install a custom SSL certificate on Kinsta, you can follow these steps:

  • Add Custom SSL Certificate: Go to the Domains page in MyKinsta: For an application: Applications > appname > Domains; For a static site: Static Sites > sitename > Domains. Click the kebab (three-dot) menu for the domain you want to add a custom SSL certificate to and select Add custom SSL certificate from the dropdown menu.
  • Confirm Domains Covered by the SSL: Next, you’ll see a confirmation modal showing the domains that the custom SSL will cover. Click Next to proceed.
  • Add SSL and Private Key: You will then be able to add your private key (.key) and certificate (.cert, .cer., or .crt file). If you’ve misplaced your certificate’s private key, you’ll need to generate a new CSR and private key and contact your SSL provider to have the SSL certificate regenerated with the new CSR. Most SSL providers will email you a .crt or .cer file and a .ca-bundle file. You can use a text editor like Notepad++ or TextMate to open the certificate and bundle files, and copy the content of each file. Paste the contents of your .crt file in the .cert file contents field first and then the contents of the .ca-bundle file below that, in the same field1. If you don’t have your intermediate certificates, you can use a free tool like What’s My Chain Cert or Certificate Chain Composer to generate the certificate chain. Copy and paste this certificate chain (which includes your intermediate certificates) in the .cert file contents field. Click Add certificate to finalize the configuration process.
  • Check Your SSL Certificate: After you have installed your SSL certificate, we recommend running an SSL check to verify that everything is set up correctly.

Please note that all verified domains are automatically protected by Kinsta’s Cloudflare integration, which includes free SSL certificates. This means that unless you have a specific reason to add a custom SSL, you won’t have to worry about manually configuring an SSL on Kinsta1.

Latest user reviews

Bart Griffin
• 4 days ago
Best web server, hands down.
Rene
• 2 weeks ago
Helped solved my issues. Tremendous help!
Kavita Sharma
• 2 weeks ago
Always pleasure to be with such great team
Tim Loden
• 2 weeks ago
Amazing customer service that is always helpful when I have questions or need help!
lumi
• 2 weeks ago
The user experience is very good, and the response to questions is also very quick. What's even better is that they will proactively provide some suggestions, which reduces the cost of use. It's great
Webmaster
• 2 weeks ago
Kinsta has been our host for three years now. In all that time, we have always considered it the epitome of service excellence. The fact that we proudly carry its logo on our site is a testament to our extremely high level of satisfaction with the Kinsta experience. Never for one moment did we consider shifting to another host – even after a recent increase in pricing.With Kinsta’s highly professional, fully managed hosting, even someone without experience can easily deploy and manage an excellent WordPress site. We never have to worry about infrastructure or server management, but instead focus on the raison de’être of any website – content.Leveraging the Google Cloud infrastructure with highest-end servers and global availability, Kinsta is tops in terms of server performance, loading speed, uptime and server security.Automatic daily backups, staging push to live, CDN, SSL/SSH, image optimization, code optimization, PHP updates, must-use plugins, analytics... all these single-click tools – AND MORE – are neatly arranged in a to-die-for dashboard.The Kinsta knowledge base is the most comprehensive, most generous, most well written and easiest to digest that we have seen so far.Finally, there is Kinsta’s technical staff. In the rare times that we needed technical support, we never had to wait for more than a minute for a live tech support to come on to the chat interface, even at the most unholy hours. Warm, friendly and very knowledgeable engineers resolve issues while you wait in live chat, and even offer to go “above and beyond the call of duty” – way beyond. Particularly regarding our very recent experience, ratings emojis are simply not enough to pay proper tribute to the patience and perseverance of the staff who assisted us with our problem.When Kinsta launched its DB and Application hosting services recently, we were elated because it jibed perfectly with our service expansion plans. It meant that in our planned deployment of more complex web apps, we would not have to go out of our comfort zone – the highly secure, “luxuriously” equipped and excellently maintained hosting environment that Kinsta provides.
Jelle
• 3 weeks ago
Kinsta offers exceptional customer support that truly stands out! Their team is always eager to assist, swiftly resolving any issues we encounter. With loads of knowledgeable professionals boasting years of experience, you're in expert hands every time.Without a doubt, Kinsta deserves a perfect 10/10 or a 5/5 rating on Trustpilot!
Samuel Masuka
• 3 weeks ago
Roel van Distel
• 3 weeks ago
Great, fast hosting and even better support. Real support with people (no bots) who understand and want to help you. Definitely recommended for anyone who is serious about their website and hosting.
an ordinary se
• 3 weeks ago
First, the chat request category is set very clearly so there is no rest to get lost.Second, the answers are very fast, specificial, and correct.Finally, everyone who anser is very kind.

Payment method

PayPal
Visa
MasterCard
BankTranfer
American Express
Discover

Kinsta's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
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User reviews of Kinsta

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4.6

Rated by 660 users

5
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Kinsta's Coupons

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