InMotion Hosting Review

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InMotion Hosting is a privately-owned technology company that provides web hosting, cloud-based solutions, and managed services to businesses and entrepreneurs across the globe. With over 170,000 customers, their mission is to bring tools, platforms, and outstanding customer service within anyone’s reach to transform their online presence.


About InMotion Hosting:
Owner/CEO:
Todd Robinson
Established:
2001
Phone:
+1-888-321-4678
Address:
El Segundo, United States of America
Servers Locations:
  • Amsterdam
    Amsterdam
  • Singapore
    Singapore
  • Ashburn, Virginia
    Ashburn, Virginia
  • Los Angeles, California
    Los Angeles, California
Servers Locations: 4
  • Amsterdam
    Amsterdam
  • Singapore
    Singapore
  • Ashburn, Virginia
    Ashburn, Virginia
  • Los Angeles, California
    Los Angeles, California
Customer Support: 1
English
Website: English
All languages (1)
English
Support: English
All languages (4)
Live chat
United States
United States Accepted
4.3/5
Perfect Hosting Provider
by Trust Host Review
Features: Excellent
Reliability: Trustworthy
User Friendly: Excellent
Support: Excellent
Price: Very affordable
Promotion: Very generous
Other Factors: Excellent
Pimploy Sinakorn
Author: Pimploy Sinakorn Last updated: 07 June 2024

Review InMotion Hosting 2024

Founded in 2001 by Sunil Saxena and Todd Robinson, InMotion Hosting maintains offices in Los Angeles, CA, Virginia Beach, VA, and Denver, CO1. Their network comprises thousands of servers located in data centers situated in California, Virginia, and the Netherlands.

InMotion Hosting offers a variety of premium web hosting options, from enterprise-level dedicated servers to shared hosting for small businesses. Their products are used by customers located in more than 175 countries across the globe.

In addition to general web hosting, InMotion Hosting provides optimized hosting for popular platforms such as WordPress, Joomla, and Drupal, with enhanced security features to ensure smooth and secure operations. They also offer over 400 applications that can be installed with just one click.

InMotion Hosting is committed to delivering an unparalleled customer experience. With over two decades of experience, they take pride in supporting small businesses and nurturing their growth with a genuine desire to see them succeed.

InMotion Hosting

InMotion Hosting is a privately-owned technology company that provides web hosting, cloud-based solutions, and managed services to businesses and entrepreneurs across the globe. With over 170,000 customers, their mission is to bring tools, platforms, and outstanding customer service within anyone’s reach to transform their online presence.

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InMotion Hosting's rating: Perfect hosting provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. e also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

The PERFECT reputation ranking is for hosting providers that have many registered users and does not receive severe complaints. These providers deserve your peace of mind.

Parameters Score Why did we give this score?
Features 4.2 Excellent - We consider a number of factors when rating features, including: usefulness, ease to use, effectiveness, impact.. InMotion Hosting's feature is outstanding. It is one of the best features of the service and is essential for any user who wants to get the most out of the service.
Reliability 4.6 Trustworthy - InMotion Hosting is extremely reliable and always meets its promises. They have an outstanding customer service record and are always responsive to customer complaints.
User Friendly 4.3 Excellent - Extremely Easy to Use: InMotion Hosting is incredibly easy to navigate and use. Users will find it effortlessly to find the information they need or complete tasks.
Support 4.5 Excellent - The support service is excellent. There is a comprehensive user manual and FAQ page. The helpdesk is very responsive and helpful. The support time is very fast and there is live chat with customers. The service supports multiple languages and provides excellent customer service.
Price 4.1 Very affordable - The pricing of InMotion Hosting is extremely affordable. It is much lower than the average prices of similar services, and there is a lot of flexibility in the price list.
Promotion 4.1 Very generous - InMotion Hosting offers abundant promotions. Their promotions are top-notch and have an extremely wide reach. There are many bonus programs, discounted codes, or percentage discounts. They have minimal or no conditions for receiving promotions, and their targeted audience is extremely broad. Their rewards programs and loyalty programs are excellent, and their discounts and special offers are extremely frequent and enticing.
Other Factors 4.1 Excellent - The number of customers is extremely high, and the partner reviews are overwhelmingly positive. The company's revenue is also extremely high.

Pros and Cons

Here are the pros and cons of using InMotion Hosting as your hosting platform.

Positives

  • 90-Day Money-Back Guarantee
  • Offers free site transfer, which can be a significant advantage for users looking to switch their hosting provide
  • Unlimited bandwidth, free SSL certificates, 100 GB of SSD storage, 2 websites, and 10 email accounts
  • In 2022, they recorded an average uptime of 99.99%, which is above what’s offered by many other hosting companies
  • Average response time of 331 ms, which is faster than the industry average of 456 ms

Negatives

  • Lots of Upsells: After selecting a hosting plan, customers are often presented with numerous upsells.
  • Misleading Pricing: The pricing structure of InMotion Hosting can be confusing and potentially misleading.
  • No Free Domain With the Cheapest Plan: Unlike many other basic web hosting plans, the InMotion Core plan doesn’t include a free domain name.
  • No Data Centers Outside the United States: This could potentially affect website performance for international users.
  • InMotion does not accept cash payments.

Interesting facts

Customers: With over 170,000 customers, InMotion Hosting provides web hosting, cloud-based solutions, and managed services to businesses and entrepreneurs across the globe.
Team: The company is driven by over 350 expert team members.
Services: In addition to general web hosting, InMotion Hosting provides optimized hosting for popular platforms such as WordPress, Joomla, and Drupal.
Performance: InMotion Hosting has built a reputation for having reliable uptime, fast speeds, and dependable customer support. It managed to clock an average response time of 331 ms, which is faster than the industry average of 456 ms.
Uptime: The company offers its customers a 99.9% uptime guarantee.
Hosting Plans: They offer a variety of hosting plans including Shared, Reseller, Cloud, WordPress, WooCommerce, VPS, and Dedicated Servers.
Awards: InMotion Hosting was recognized as the #1 SSD Hosting Provider and Best SSD Hosting of 2023.

I recently had the chance to use InMotion Hosting, a well-established company known for its web hosting services. Here’s my experience registering, installing, and setting up a website with their service.

Registration and Setup

The registration process with InMotion Hosting was straightforward and efficient. I was able to select my plan, provide my details, and get my account up and running in no time. The user interface is intuitive, making it easy for both beginners and experienced users alike.

Setting up a website was equally effortless. InMotion Hosting offers a one-click installation feature for over 400 applications, which made the setup process a breeze. I was able to get my website live without having to worry about the technical aspects.

Website Speed

One of the standout features of InMotion Hosting is its speed. My website loaded quickly, providing a smooth user experience. It’s clear that InMotion Hosting has invested in their infrastructure to ensure high-speed performance.

Customer Service

InMotion Hosting’s customer service is commendable. They were responsive and helpful, promptly answering my queries. Their dedication to providing an excellent customer experience was evident throughout my interactions with them.

Conclusion

In conclusion, my experience with InMotion Hosting was overwhelmingly positive. The easy registration and setup process, coupled with the high-speed performance and excellent customer service, makes InMotion Hosting a reliable choice for web hosting services. I would highly recommend InMotion Hosting to anyone looking to create a fast, efficient, and user-friendly website.

Frequently Asked Questions(FAQ)

Is InMotion Hosting easy to use?

Yes, InMotion Hosting is very easy to use. The cPanel control panel is intuitive and user-friendly, even for beginners. InMotion Hosting also offers a wide range of tutorials and documentation to help you get started.

 
What is the uptime guarantee for InMotion Hosting?

InMotion Hosting offers a 99.9% uptime guarantee. This means that your website will be online 99.9% of the time. If your website experiences any downtime, InMotion Hosting will credit your account.

What are the different types of hosting that InMotion Hosting offers?

InMotion Hosting offers a variety of hosting solutions, including:

  • Shared hosting
  • VPS hosting
  • Dedicated hosting
  • Cloud hosting
 
Does InMotion Hosting offer a money-back guarantee?

Yes, InMotion Hosting offers a 90-day money-back guarantee. If you are not satisfied with your hosting plan, you can cancel your account and receive a full refund.

 
How can I contact InMotion Hosting customer support?

InMotion Hosting offers 24/7 customer support via live chat, phone, and email. You can also find a wealth of helpful information in the InMotion Hosting knowledge base.

Does InMotion Hosting offer a free trial?

No, InMotion Hosting does not offer a free trial. However, they do offer a 90-day money-back guarantee, so you can try their services risk-free.

 
How do I transfer my website to InMotion Hosting?

InMotion Hosting offers a free website transfer service. This means that you can transfer your website from another hosting provider to InMotion Hosting without any hassle.

What are some of the features that make InMotion Hosting a good choice for web hosting?

InMotion Hosting offers a variety of features that make it a good choice for web hosting, including:

  • Affordable pricing
  • Reliable uptime
  • Excellent customer support
  • Wide range of hosting solutions
  • Free domain name with select plans
  • Easy to use cPanel control panel
  • Softaculous one-click installer
  • Free website transfer

Latest user reviews

Gabe B
• 5 days ago
I have used InMotion hosting for more than 10 years. They are responsive, professional, and technically competent. I would recommend this company to my friends.
Paul Fisher
• 1 weeks ago
I was a satisfied customer with InMotion Hosting until today. I called tech-support and requested a callback feature and after 21⁄2 hours I hadn't received a call. In an effort to actually get a person on the phone my next call I selected the billing department. The representative told me he could get me somebody in tech-support but just transferred me right to the same queue I had been waiting in. I called back and asked to speak to supervisor and was connected to a supervisor named Josh. Josh knew I was upset when I called, but proceeded to do everything he could to absolutely infuriate me. He told me that not only should I expect to wait 21⁄2 hours but frankly I should expect to wait four hours or more — and like it!After practically telling me to go stuff it, he actually sent me an email reprimanding me for my bad attitude. I am now seeking a new hosting company. InMotion Hosting used to be good, but now they are as bad if not worse than GoDaddy!Update: A member of the leadership team reached out to me and the situation has been resolved to my satisfaction.
Ripu Arora
• 2 weeks ago
Really A Horrible Host This bad hosting deleted every database without even informing me And They Terminated My Account Never Buy Anything from this Hosting My Email was babaripu24 @ gmail com
sokhuong uon
• 2 weeks ago
I have two accounts. One for my work and one for my personal use. When I log in to my personal account, I see information of my work account. I tried to clear local storage and cookies for inmotionhosting.com and secure1.inmotionhosting.com and somehow it works. But then I want to log in to my work account, I see the information of my personal account.I was tired of that and stopped log in into my personal account.Now I need to pay $54 USD because I didn't cancel my subscription.
Brian Harrison Qfm
• 2 weeks ago
After several years using InMotion, their customer service has declined to almost non-existent. Month old support tickets which they won't resolve so close instead, conflicting information on chat, and at present an unusable service which I will soon (once I've migrated the few services which are active) cancel and request a refund.
Daniel
• 2 weeks ago
Whatever my issue is, the technical support staff is either able to propose a solution directly, or lead me to a solution.
JCAlexandres
• 3 weeks ago
100% transparent transition. I can tell the engineers in charge of system migrations are professional experts. Fantastic work!
Rich Green
• 3 weeks ago
I have been with inmotion for years. (Not sure if more or less than 10.) During that time, whenever I had a problem, contacting support was easy and a solution provided. (Maybe it was something I had to do on my end or something they fixed on theirs.) I'm very happy with the company.
Susan
• 3 weeks ago
Always helpful and thoroughly knowledgeable... Thank you!
Catalina
• 3 weeks ago
Great customer service !

Payment method

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American Express
echecks
Money Orders
Discover

InMotion Hosting's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
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User reviews of InMotion Hosting

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4.1

Rated by 1201 users

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InMotion Hosting's Coupons

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