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InMotion Hosting Review 2026

User reviews (1217)

InMotion Hosting is a privately-owned technology company that provides web hosting, cloud-based solutions, and managed services to businesses and entrepreneurs across the globe. With over 170,000 customers, their mission is to bring tools, platforms, and outstanding customer service within anyone’s reach to transform their online presence.

Visit Site InMotion Hosting
Available coupons 7
About InMotion Hosting:
Owner/CEO:
Todd Robinson
Established:
2001
Phone:
+1 757 416 6575
Email:
[email protected]
Address:
El Segundo, United States of America
Servers Locations:
  • Data centrer in nl
    Amsterdam
  • Data centrer in sg
    Singapore
  • Data centrer in us
    Ashburn, Virginia
  • Data centrer in us
    Los Angeles, California
Servers Locations: 4
  • Amsterdam
    Amsterdam
  • Singapore
    Singapore
  • Ashburn, Virginia
    Ashburn, Virginia
  • Los Angeles, California
    Los Angeles, California
Customer Support: 1
English
Website: English
All languages (1)
English
Support: English
All languages (4)
Live chat
United States
United States Accepted
4.4/5
Top-Tier Provider
Features Excellent
Reliability Trustworthy
User Friendly Excellent
Support Excellent
Price Affordable
Promotion Very generous
Other Factors Excellent
Pimploy Sinakorn
Author

Pimploy Sinakorn

Last updated: 20 January 2026

InMotion Hosting

InMotion Hosting is a privately-owned technology company that provides web hosting, cloud-based solutions, and managed services to businesses and entrepreneurs across the globe. With over 170,000 customers, their mission is to bring tools, platforms, and outstanding customer service within anyone’s reach to transform their online presence.

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Pros and Cons

Here are the pros and cons of using InMotion Hosting as your hosting platform.

Positives

90-Day Money-Back Guarantee
Offers free site transfer, which can be a significant advantage for users looking to switch their hosting provide
Unlimited bandwidth, free SSL certificates, 100 GB of SSD storage, 2 websites, and 10 email accounts
In 2022, they recorded an average uptime of 99.99%, which is above what’s offered by many other hosting companies
Average response time of 331 ms, which is faster than the industry average of 456 ms

Negatives

Lots of Upsells: After selecting a hosting plan, customers are often presented with numerous upsells.
Misleading Pricing: The pricing structure of InMotion Hosting can be confusing and potentially misleading.
No Free Domain With the Cheapest Plan: Unlike many other basic web hosting plans, the InMotion Core plan doesn’t include a free domain name.
No Data Centers Outside the United States: This could potentially affect website performance for international users.
InMotion does not accept cash payments.

Interesting facts

Discover the unique features that make InMotion Hosting stand out

Customers: With over 170,000 customers, InMotion Hosting provides web hosting, cloud-based solutions, and managed services to businesses and entrepreneurs across the globe.

Team: The company is driven by over 350 expert team members.

Services: In addition to general web hosting, InMotion Hosting provides optimized hosting for popular platforms such as WordPress, Joomla, and Drupal.

Performance: InMotion Hosting has built a reputation for having reliable uptime, fast speeds, and dependable customer support. It managed to clock an average response time of 331 ms, which is faster than the industry average of 456 ms.

Uptime: The company offers its customers a 99.9% uptime guarantee.

Hosting Plans: They offer a variety of hosting plans including Shared, Reseller, Cloud, WordPress, WooCommerce, VPS, and Dedicated Servers.

Awards: InMotion Hosting was recognized as the #1 SSD Hosting Provider and Best SSD Hosting of 2023.

InMotion Hosting's rating Top-Tier Provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. We also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

Strong reputation and consistent customer trust. Mature operations, transparent terms, and reliable support—well-suited for business-critical hosting.

Features
4.5 /5 Excellent

We see InMotion Hosting as very strong on features. It usually includes most things people need: free SSL, automatic backups, easy website setup, and good security like DDoS protection and malware scanning. Performance options such as SSD/NVMe, caching, and a CDN are commonly available. Important tools like staging (test site) and one-click restore are clear and easy to use, with fewer forced add-ons.

Reliability
4.6 /5 Trustworthy

We consider InMotion Hosting highly reliable. It is a well-known provider with a long track record, clear company information, and stable operations. It usually has a strong presence in many regions (or is a top local brand) and earns consistent trust from customers across major review platforms. Problems may happen, but communication and fixes are typically fast and professional.

User Experience
4.4 /5 Excellent

We find InMotion Hosting extremely user friendly. Setup is simple, the dashboard is clean, and common tasks (buying a plan, connecting a domain, installing WordPress, creating email) are easy. Tools like cPanel/Plesk, one-click install, staging, and auto SSL work smoothly, with clear guides and helpful error messages. Most users can manage hosting without technical help.

Support
4.7 /5 Excellent

We rate InMotion Hosting excellent for support. Help is available 24/7 via live chat and tickets (often also phone). Replies are fast, answers are clear, and issues are solved end-to-end (not just copy-paste). We also see strong knowledge base guides and good incident communication, so customers feel genuinely supported.

Pricing
4 /5 Affordable

InMotion Hosting is generally good value. Intro discounts are attractive, and the renewal price is still acceptable for the features you get. Some extras may cost more (premium backups, advanced security), but pricing is mostly transparent and competitive for the target market.

Promotions
4.2 /5 Very generous

Discounts are real, easy to apply, and clearly explained (what plan, how long, and renewal price). Coupons work reliably at checkout, and key deals are not hidden behind long terms. We also see fair conditions—no confusing restrictions, and the promo still offers strong value after considering renewal pricing.

Other Factors
4.5 /5 Excellent

We score InMotion Hosting at 5 when it shows strong transparency (clear legal entity, policies, and contacts), clean and consistent refund/SLA terms, a public status page, and mature handling of abuse/DMCA. Compliance and privacy practices are clearly explained (e.g., GDPR where relevant), and there are few “surprise” clauses.

I recently had the chance to use InMotion Hosting, a well-established company known for its web hosting services. Here’s my experience registering, installing, and setting up a website with their service.

Registration and Setup

The registration process with InMotion Hosting was straightforward and efficient. I was able to select my plan, provide my details, and get my account up and running in no time. The user interface is intuitive, making it easy for both beginners and experienced users alike.

Setting up a website was equally effortless. InMotion Hosting offers a one-click installation feature for over 400 applications, which made the setup process a breeze. I was able to get my website live without having to worry about the technical aspects.

Website Speed

One of the standout features of InMotion Hosting is its speed. My website loaded quickly, providing a smooth user experience. It’s clear that InMotion Hosting has invested in their infrastructure to ensure high-speed performance.

Customer Service

InMotion Hosting’s customer service is commendable. They were responsive and helpful, promptly answering my queries. Their dedication to providing an excellent customer experience was evident throughout my interactions with them.

Conclusion

In conclusion, my experience with InMotion Hosting was overwhelmingly positive. The easy registration and setup process, coupled with the high-speed performance and excellent customer service, makes InMotion Hosting a reliable choice for web hosting services. I would highly recommend InMotion Hosting to anyone looking to create a fast, efficient, and user-friendly website.

InMotion Hosting's FAQs

Is InMotion Hosting easy to use?

Yes, InMotion Hosting is very easy to use. The cPanel control panel is intuitive and user-friendly, even for beginners. InMotion Hosting also offers a wide range of tutorials and documentation to help you get started.

 
What is the uptime guarantee for InMotion Hosting?

InMotion Hosting offers a 99.9% uptime guarantee. This means that your website will be online 99.9% of the time. If your website experiences any downtime, InMotion Hosting will credit your account.

What are the different types of hosting that InMotion Hosting offers?

InMotion Hosting offers a variety of hosting solutions, including:

  • Shared hosting
  • VPS hosting
  • Dedicated hosting
  • Cloud hosting
 
Does InMotion Hosting offer a money-back guarantee?

Yes, InMotion Hosting offers a 90-day money-back guarantee. If you are not satisfied with your hosting plan, you can cancel your account and receive a full refund.

 
How can I contact InMotion Hosting customer support?

InMotion Hosting offers 24/7 customer support via live chat, phone, and email. You can also find a wealth of helpful information in the InMotion Hosting knowledge base.

Does InMotion Hosting offer a free trial?

No, InMotion Hosting does not offer a free trial. However, they do offer a 90-day money-back guarantee, so you can try their services risk-free.

 
How do I transfer my website to InMotion Hosting?

InMotion Hosting offers a free website transfer service. This means that you can transfer your website from another hosting provider to InMotion Hosting without any hassle.

What are some of the features that make InMotion Hosting a good choice for web hosting?

InMotion Hosting offers a variety of features that make it a good choice for web hosting, including:

  • Affordable pricing
  • Reliable uptime
  • Excellent customer support
  • Wide range of hosting solutions
  • Free domain name with select plans
  • Easy to use cPanel control panel
  • Softaculous one-click installer
  • Free website transfer

Latest user reviews

H
Hugo
• 1 years ago
I feel like a lot of these reviews are fake because the experience I've had has just been awful. I purchased the launch assist migration service and it has been nothing but issues after issues. My main site is still not up and running as of writing this review and we keep having to point the DNS back to our old host (which I'm still paying for) because whenever we point it to Inmotion, the site just goes down and we can't get any help from them. The support takes at least 24 hours to get back to you by email and the migration service that was handling my ticket just closed the case on us while we were still sorting through the issues. I made the huge mistake of going in on 3-year commitment with them. Never again.
MD
Mister Daniel
• 1 years ago
After two years of service, I regret to inform you that my experience with your hosting services has been less than satisfactory. The lack of efficient communication channels, particularly the extended wait times to reach the support team via phone and live chat, has been a significant pain point. (Minimum of an hour of waiting to get a support rep)Recently, I encountered a critical issue where three days of my database were lost during a migration process. Despite my repeated attempts to contact your support team, I have yet to receive a satisfactory resolution for this incident.Well, it was escalated. That's about it. Gosh! If you have a business that requires 24/7 availability, please run away.
PH
Philip Harding
• 1 years ago
Access to my websites is often timed out. I have a business to do! Usually, I can regain access on a different device or using a different vpn server, but that does me no good when I'm out and only have one device. iOS usually works- have fun page building on an iPad!
DP
Deval Patel
• 1 years ago
Very bed experiance Don't buy inmotionhosting I have talked with billing team for new hosting support so he conviced me to buy wppro hosting and for that they give me some discount and told me to purchase wp pro server then i have done payment and after order confirmation they give me shared hosting pro version So i have talked to support team so they told me to give extra upgrade money to wp pro versionthat time i told that chat operator to ask first chat operator for hosting detail so he told me " It was his mistake." so you have to give extra for upgrade and i have done cancel this is worst thing which i have phased in my life for hosting if you want proof then message me i will send chat transcript Thanks,Deval Patel
W
WebTCH
• 1 years ago
The support has no experience with servers, and is very slow. I don't recommend it
NB
Noor Baloch
• 1 years ago
Please Stay Away From This Horrible Web Hosting Company!I believe this is one of the worst hosting ever!I have purchased their pro package 2 months ago and shifted my website here.After this i never have a single day with peace of mind because there is always an issue with my hosting.Support Team!Their technical support team have zero knowledge of their own hosting. I discussed my issues with them many times and each time they have a lame excuse.I'm fed up and i want to shift my website to an other hosting. I have wasted my money.
RG
Rich Green
• 1 years ago
I’m very happy with InMotion, but reading what the content of the review should be - actual experience - I don’t recall the last one and unable to provide a specific date. But, when I needed to change my password, they pointed me in the right direction. When my blog needed attention (wasn't loading) the problem was quickly solved. I've been with InMotion for about 10 years, and I'm not going anywhere else.
M
Mauricio
• 1 years ago
AA
Alan Sills (RV Across America)
• 1 years ago
This company is SUPERIOR. They've earned all caps. Their pricing is reasonable; their hosting is VERY reliable and MOST importantly - when tech support is needed (any hour of day or night), they are PROMPT and go ABOVE AND BEYOND
NM
Nikolai Masoni
• 1 years ago
I have had not only a great product but also a great services in the last 4 years. There has been no time I reached out that I am not supported. I will recommend Inmotion to anyone.

Payment method

PayPal is accepted at InMotion Hosting
Visa is accepted at InMotion Hosting
MasterCard is accepted at InMotion Hosting
American Express is accepted at InMotion Hosting
echecks is accepted at InMotion Hosting
Money Orders is accepted at InMotion Hosting
Discover is accepted at InMotion Hosting

InMotion Hosting's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
Kubernetes
User reviews ({totalReview})

User reviews of InMotion Hosting

This is where you can share your experience with InMotion Hosting. Read other users' reviews or write your own to highlight its pros and cons based on real use.

4.1

Reviewed by 1217 users

5
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1
184
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H
Trustpilot
Hugo
United States United States
1 years ago
I feel like a lot of these reviews are…
I feel like a lot of these reviews are fake because the experience I've had has just been awful. I purchased the launch assist migration service and it has been nothing but issues after issues. My main site is still not up and running as of writing this review and we keep having to point the DNS back to our old host (which I'm still paying for) because whenever we point it to Inmotion, the site just goes down and we can't get any help from them. The support takes at least 24 hours to get back to you by email and the migration service that was handling my ticket just closed the case on us while we were still sorting through the issues. I made the huge mistake of going in on 3-year commitment with them. Never again.
Like 0 Dislike 0
MD
Trustpilot
Mister Daniel
France France
1 years ago
The support is really bad.
After two years of service, I regret to inform you that my experience with your hosting services has been less than satisfactory. The lack of efficient communication channels, particularly the extended wait times to reach the support team via phone and live chat, has been a significant pain point. (Minimum of an hour of waiting to get a support rep)Recently, I encountered a critical issue where three days of my database were lost during a migration process. Despite my repeated attempts to contact your support team, I have yet to receive a satisfactory resolution for this incident.Well, it was escalated. That's about it. Gosh! If you have a business that requires 24/7 availability, please run away.
Like 0 Dislike 0
PH
Trustpilot
Philip Harding
United States United States
1 years ago
Access to websites often down uising local device
Access to my websites is often timed out. I have a business to do! Usually, I can regain access on a different device or using a different vpn server, but that does me no good when I'm out and only have one device. iOS usually works- have fun page building on an iPad!
Like 0 Dislike 0
DP
Trustpilot
Deval Patel
India India
1 years ago
Very bed experiance with hosting purchase ...
Very bed experiance Don't buy inmotionhosting I have talked with billing team for new hosting support so he conviced me to buy wppro hosting and for that they give me some discount and told me to purchase wp pro server then i have done payment and after order confirmation they give me shared hosting pro version So i have talked to support team so they told me to give extra upgrade money to wp pro versionthat time i told that chat operator to ask first chat operator for hosting detail so he told me " It was his mistake." so you have to give extra for upgrade and i have done cancel this is worst thing which i have phased in my life for hosting if you want proof then message me i will send chat transcript Thanks,Deval Patel
Like 0 Dislike 0
W
Trustpilot
WebTCH
United Kingdom United Kingdom
1 years ago
Bad hosting company
The support has no experience with servers, and is very slow. I don't recommend it
Like 0 Dislike 0
NB
Trustpilot
Noor Baloch
Pakistan Pakistan
1 years ago
Please Stay Away From This Horrible Web Hosting Company!
Please Stay Away From This Horrible Web Hosting Company!I believe this is one of the worst hosting ever!I have purchased their pro package 2 months ago and shifted my website here.After this i never have a single day with peace of mind because there is always an issue with my hosting.Support Team!Their technical support team have zero knowledge of their own hosting. I discussed my issues with them many times and each time they have a lame excuse.I'm fed up and i want to shift my website to an other hosting. I have wasted my money.
Like 0 Dislike 0
RG
Trustpilot
Rich Green
United States United States
1 years ago
I’m very happy with InMotion
I’m very happy with InMotion, but reading what the content of the review should be - actual experience - I don’t recall the last one and unable to provide a specific date. But, when I needed to change my password, they pointed me in the right direction. When my blog needed attention (wasn't loading) the problem was quickly solved. I've been with InMotion for about 10 years, and I'm not going anywhere else.
Like 0 Dislike 0
M
Trustpilot
Mauricio
Chile Chile
1 years ago
Everything ok!
Like 0 Dislike 0
AA
Trustpilot
Alan Sills (RV Across America)
United States United States
1 years ago
This company is SUPERIOR
This company is SUPERIOR. They've earned all caps. Their pricing is reasonable; their hosting is VERY reliable and MOST importantly - when tech support is needed (any hour of day or night), they are PROMPT and go ABOVE AND BEYOND
Like 0 Dislike 0
NM
Trustpilot
Nikolai Masoni
United Kingdom United Kingdom
1 years ago
Fantastic all the way!!!
I have had not only a great product but also a great services in the last 4 years. There has been no time I reached out that I am not supported. I will recommend Inmotion to anyone.
Like 0 Dislike 0
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