InMotion Hosting Review

Share
User reviews (1217)

InMotion Hosting is a privately-owned technology company that provides web hosting, cloud-based solutions, and managed services to businesses and entrepreneurs across the globe. With over 170,000 customers, their mission is to bring tools, platforms, and outstanding customer service within anyone’s reach to transform their online presence.


About InMotion Hosting:
Owner/CEO:
Todd Robinson
Established:
2001
Phone:
+1-888-321-4678
Address:
El Segundo, United States of America
Servers Locations:
  • Amsterdam
    Amsterdam
  • Singapore
    Singapore
  • Ashburn, Virginia
    Ashburn, Virginia
  • Los Angeles, California
    Los Angeles, California
Servers Locations: 4
  • Amsterdam
    Amsterdam
  • Singapore
    Singapore
  • Ashburn, Virginia
    Ashburn, Virginia
  • Los Angeles, California
    Los Angeles, California
Customer Support: 1
English
Website: English
All languages (1)
English
Support: English
All languages (4)
Live chat
United States
United States Accepted
4.3/5
Perfect Hosting Provider
by Trust Host Review
Features: Excellent
Reliability: Trustworthy
User Friendly: Excellent
Support: Excellent
Price: Affordable
Promotion: Good discount
Other Factors: Excellent
Pimploy Sinakorn
Author: Pimploy Sinakorn Last updated: 30 August 2024

Review InMotion Hosting 2024

InMotion Hosting: A Deep Dive for Seasoned Professionals

InMotion Hosting has been a stalwart in the web hosting industry for nearly two decades, but how do their services hold up for experienced users like web developers, system administrators, and seasoned webmasters? Let's break down the key factors that matter most to professionals.

Hosting Plans & Pricing: InMotion Hosting doesn't overwhelm you with endless plans. They offer a focused selection tailored to different needs, from shared hosting for starting projects to powerful dedicated servers for resource-intensive applications. While their introductory prices are competitive, renewals do come at a higher cost, which is standard practice in the industry. However, the value lies in the resources and features included at each tier.

Ease of Use: cPanel, the industry-standard control panel, reigns supreme here, providing a familiar and efficient interface for managing websites, databases, and email accounts. While cPanel is powerful, InMotion goes the extra mile with its streamlined account management portal and helpful onboarding process. Even for complex setups, the learning curve is minimal.

Performance & Server Speed: InMotion stands out with its commitment to speed and reliability. They utilize SSD storage across all their plans, ensuring rapid data access and faster website loading times. Their server infrastructure is robust, leveraging data centers on both the East and West coasts of the US, allowing you to choose the optimal location for your target audience.

Security: Security is paramount for any serious online project. InMotion doesn't disappoint, offering free SSL certificates, DDoS protection, and malware scanning as standard features. For those requiring an extra layer of security, they provide optional advanced security suites and automatic backups.

Customer Support: One of InMotion's strongest assets is their US-based customer support. Available 24/7 via phone, live chat, and email, their team is knowledgeable and responsive, often going above and beyond to resolve issues and answer technical queries.

Data Centers: InMotion Hosting operates two state-of-the-art data centers located in Los Angeles, CA, and Ashburn, VA. Both facilities boast redundant power, climate control, and advanced security measures, ensuring maximum uptime and data protection.

Final Verdict:

InMotion Hosting consistently proves to be a reliable and feature-rich hosting provider, well-suited for experienced users who demand performance, security, and exceptional customer support. While their pricing might be slightly higher than some budget-oriented competitors, the value, reliability, and performance justify the cost for professionals who prioritize stability and uptime for their projects.

InMotion Hosting

InMotion Hosting is a privately-owned technology company that provides web hosting, cloud-based solutions, and managed services to businesses and entrepreneurs across the globe. With over 170,000 customers, their mission is to bring tools, platforms, and outstanding customer service within anyone’s reach to transform their online presence.

Visit Site

InMotion Hosting's rating: Perfect hosting provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. e also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

The PERFECT reputation ranking is for hosting providers that have many registered users and does not receive severe complaints. These providers deserve your peace of mind.

Parameters Score Why did we give this score?
Features 4.5 Excellent - We consider a number of factors when rating features, including: usefulness, ease to use, effectiveness, impact.. InMotion Hosting's feature is outstanding. It is one of the best features of the service and is essential for any user who wants to get the most out of the service.
Reliability 4.6 Trustworthy - InMotion Hosting is extremely reliable and always meets its promises. They have an outstanding customer service record and are always responsive to customer complaints.
User Friendly 4.2 Excellent - Extremely Easy to Use: InMotion Hosting is incredibly easy to navigate and use. Users will find it effortlessly to find the information they need or complete tasks.
Support 4.4 Excellent - The support service is excellent. There is a comprehensive user manual and FAQ page. The helpdesk is very responsive and helpful. The support time is very fast and there is live chat with customers. The service supports multiple languages and provides excellent customer service.
Price 3.8 Affordable - The pricing of InMotion Hosting is affordable. It is slightly lower than the average prices of similar services, and there is some flexibility in the price list.
Promotion 4 Good discount - InMotion Hosting offers frequent promotions. Their promotions are attractive and have a wide reach. There are a few bonus programs, discounted codes, or percentage discounts. They have a few conditions for receiving promotions, but their targeted audience is broad. Their rewards programs and loyalty programs are strong, and their discounts and special offers are frequent and appealing.
Other Factors 4.3 Excellent - The number of customers is extremely high, and the partner reviews are overwhelmingly positive. The company's revenue is also extremely high.

Pros and Cons

Here are the pros and cons of using InMotion Hosting as your hosting platform.

Positives

  • 90-Day Money-Back Guarantee
  • Offers free site transfer, which can be a significant advantage for users looking to switch their hosting provide
  • Unlimited bandwidth, free SSL certificates, 100 GB of SSD storage, 2 websites, and 10 email accounts
  • In 2022, they recorded an average uptime of 99.99%, which is above what’s offered by many other hosting companies
  • Average response time of 331 ms, which is faster than the industry average of 456 ms

Negatives

  • Lots of Upsells: After selecting a hosting plan, customers are often presented with numerous upsells.
  • Misleading Pricing: The pricing structure of InMotion Hosting can be confusing and potentially misleading.
  • No Free Domain With the Cheapest Plan: Unlike many other basic web hosting plans, the InMotion Core plan doesn’t include a free domain name.
  • No Data Centers Outside the United States: This could potentially affect website performance for international users.
  • InMotion does not accept cash payments.

Interesting facts

Customers: With over 170,000 customers, InMotion Hosting provides web hosting, cloud-based solutions, and managed services to businesses and entrepreneurs across the globe.
Team: The company is driven by over 350 expert team members.
Services: In addition to general web hosting, InMotion Hosting provides optimized hosting for popular platforms such as WordPress, Joomla, and Drupal.
Performance: InMotion Hosting has built a reputation for having reliable uptime, fast speeds, and dependable customer support. It managed to clock an average response time of 331 ms, which is faster than the industry average of 456 ms.
Uptime: The company offers its customers a 99.9% uptime guarantee.
Hosting Plans: They offer a variety of hosting plans including Shared, Reseller, Cloud, WordPress, WooCommerce, VPS, and Dedicated Servers.
Awards: InMotion Hosting was recognized as the #1 SSD Hosting Provider and Best SSD Hosting of 2023.

I recently had the chance to use InMotion Hosting, a well-established company known for its web hosting services. Here’s my experience registering, installing, and setting up a website with their service.

Registration and Setup

The registration process with InMotion Hosting was straightforward and efficient. I was able to select my plan, provide my details, and get my account up and running in no time. The user interface is intuitive, making it easy for both beginners and experienced users alike.

Setting up a website was equally effortless. InMotion Hosting offers a one-click installation feature for over 400 applications, which made the setup process a breeze. I was able to get my website live without having to worry about the technical aspects.

Website Speed

One of the standout features of InMotion Hosting is its speed. My website loaded quickly, providing a smooth user experience. It’s clear that InMotion Hosting has invested in their infrastructure to ensure high-speed performance.

Customer Service

InMotion Hosting’s customer service is commendable. They were responsive and helpful, promptly answering my queries. Their dedication to providing an excellent customer experience was evident throughout my interactions with them.

Conclusion

In conclusion, my experience with InMotion Hosting was overwhelmingly positive. The easy registration and setup process, coupled with the high-speed performance and excellent customer service, makes InMotion Hosting a reliable choice for web hosting services. I would highly recommend InMotion Hosting to anyone looking to create a fast, efficient, and user-friendly website.

InMotion Hosting's FAQs

Is InMotion Hosting easy to use?

Yes, InMotion Hosting is very easy to use. The cPanel control panel is intuitive and user-friendly, even for beginners. InMotion Hosting also offers a wide range of tutorials and documentation to help you get started.

 
What is the uptime guarantee for InMotion Hosting?

InMotion Hosting offers a 99.9% uptime guarantee. This means that your website will be online 99.9% of the time. If your website experiences any downtime, InMotion Hosting will credit your account.

What are the different types of hosting that InMotion Hosting offers?

InMotion Hosting offers a variety of hosting solutions, including:

  • Shared hosting
  • VPS hosting
  • Dedicated hosting
  • Cloud hosting
 
Does InMotion Hosting offer a money-back guarantee?

Yes, InMotion Hosting offers a 90-day money-back guarantee. If you are not satisfied with your hosting plan, you can cancel your account and receive a full refund.

 
How can I contact InMotion Hosting customer support?

InMotion Hosting offers 24/7 customer support via live chat, phone, and email. You can also find a wealth of helpful information in the InMotion Hosting knowledge base.

Does InMotion Hosting offer a free trial?

No, InMotion Hosting does not offer a free trial. However, they do offer a 90-day money-back guarantee, so you can try their services risk-free.

 
How do I transfer my website to InMotion Hosting?

InMotion Hosting offers a free website transfer service. This means that you can transfer your website from another hosting provider to InMotion Hosting without any hassle.

What are some of the features that make InMotion Hosting a good choice for web hosting?

InMotion Hosting offers a variety of features that make it a good choice for web hosting, including:

  • Affordable pricing
  • Reliable uptime
  • Excellent customer support
  • Wide range of hosting solutions
  • Free domain name with select plans
  • Easy to use cPanel control panel
  • Softaculous one-click installer
  • Free website transfer

Latest user reviews

Hugo
• 1 months ago
I feel like a lot of these reviews are fake because the experience I've had has just been awful. I purchased the launch assist migration service and it has been nothing but issues after issues. My main site is still not up and running as of writing this review and we keep having to point the DNS back to our old host (which I'm still paying for) because whenever we point it to Inmotion, the site just goes down and we can't get any help from them. The support takes at least 24 hours to get back to you by email and the migration service that was handling my ticket just closed the case on us while we were still sorting through the issues. I made the huge mistake of going in on 3-year commitment with them. Never again.
Mister Daniel
• 1 months ago
After two years of service, I regret to inform you that my experience with your hosting services has been less than satisfactory. The lack of efficient communication channels, particularly the extended wait times to reach the support team via phone and live chat, has been a significant pain point. (Minimum of an hour of waiting to get a support rep)Recently, I encountered a critical issue where three days of my database were lost during a migration process. Despite my repeated attempts to contact your support team, I have yet to receive a satisfactory resolution for this incident.Well, it was escalated. That's about it. Gosh! If you have a business that requires 24/7 availability, please run away.
Philip Harding
• 1 months ago
Access to my websites is often timed out. I have a business to do! Usually, I can regain access on a different device or using a different vpn server, but that does me no good when I'm out and only have one device. iOS usually works- have fun page building on an iPad!
Deval Patel
• 1 months ago
Very bed experiance Don't buy inmotionhosting I have talked with billing team for new hosting support so he conviced me to buy wppro hosting and for that they give me some discount and told me to purchase wp pro server then i have done payment and after order confirmation they give me shared hosting pro version So i have talked to support team so they told me to give extra upgrade money to wp pro versionthat time i told that chat operator to ask first chat operator for hosting detail so he told me " It was his mistake." so you have to give extra for upgrade and i have done cancel this is worst thing which i have phased in my life for hosting if you want proof then message me i will send chat transcript Thanks,Deval Patel
WebTCH
• 1 months ago
The support has no experience with servers, and is very slow. I don't recommend it
Noor Baloch
• 1 months ago
Please Stay Away From This Horrible Web Hosting Company!I believe this is one of the worst hosting ever!I have purchased their pro package 2 months ago and shifted my website here.After this i never have a single day with peace of mind because there is always an issue with my hosting.Support Team!Their technical support team have zero knowledge of their own hosting. I discussed my issues with them many times and each time they have a lame excuse.I'm fed up and i want to shift my website to an other hosting. I have wasted my money.
Rich Green
• 2 months ago
I’m very happy with InMotion, but reading what the content of the review should be - actual experience - I don’t recall the last one and unable to provide a specific date. But, when I needed to change my password, they pointed me in the right direction. When my blog needed attention (wasn't loading) the problem was quickly solved. I've been with InMotion for about 10 years, and I'm not going anywhere else.
Mauricio
• 2 months ago
Alan Sills (RV Across America)
• 2 months ago
This company is SUPERIOR. They've earned all caps. Their pricing is reasonable; their hosting is VERY reliable and MOST importantly - when tech support is needed (any hour of day or night), they are PROMPT and go ABOVE AND BEYOND
Nikolai Masoni
• 2 months ago
I have had not only a great product but also a great services in the last 4 years. There has been no time I reached out that I am not supported. I will recommend Inmotion to anyone.

Payment method

PayPal
Visa
MasterCard
American Express
echecks
Money Orders
Discover

InMotion Hosting's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
User reviews ({totalReview})

User reviews of InMotion Hosting

This is a place to share experience with InMotion Hosting. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

4.1

Rated by 1217 users

5
804
4
139
3
52
2
38
1
184
0
0
Share your opinion with the community. Maybe you can help someone.
Write a review
Honest user's ratings is our #1 priority! So bookmakers can't pay to change or delete reviews.
Glossary.tab_nav_detail.bonuses

InMotion Hosting's Coupons

Browse all bonuses and promotions offered by InMotion Hosting, including their first deposit bonus and other generous promotions.

InMotion Hosting Coupon: Up to Super Offer in Deal
United States

(multi country)
Has bonus worked for you?
NOT REQUIRED

InMotion Hosting Coupon: Up to Hot Offer in Deal
United States

(multi country)
Has bonus worked for you?
NOT REQUIRED

InMotion Hosting Coupon: Up to Super Offer in Deal
United States

(multi country)
Has bonus worked for you?
NOT REQUIRED

InMotion Hosting Coupon: Up to Hot Offer in Deal
United States

(multi country)
Has bonus worked for you?
NOT REQUIRED