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FastComet Review 2026

User reviews (1481)

FastComet is a cloud-focused hosting company founded in 2013 and now part of World Host Group (acquired April 2025). FastComet offers SSD/NVMe-based shared “FastCloud”, cloud VPS and dedicated CPU servers, all managed via cPanel, with 12 data centres across the Americas, Europe, Asia and Oceania. Key selling points are LiteSpeed + NVMe performance, free CDN, strong security (Imunify360, WAF, free SSL), daily/weekly backups, and very highly rated 24/7 support backed by a 45-day money-back guarantee on shared plans.

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About FastComet:
Owner/CEO:
FastComet Inc.
Established:
2013
Phone:
1.855.818.9717
Email:
[email protected]
Address:
1007 North Orange Street, 4th Fl. #255 Wilmington, DE 19801 US
Servers Locations:
  • Data centrer in au
    Sydney
  • Data centrer in br
    São Paulo
  • Data centrer in ca
    Toronto
  • Data centrer in de
    Frankfurt
  • Data centrer in gb
    London
  • Data centrer in in
    Mumbai
  • Data centrer in it
    Milan
  • Show all
Servers Locations: 12
  • Sydney
    Sydney
  • São Paulo
    São Paulo
  • Toronto
    Toronto
  • Frankfurt
    Frankfurt
  • London
    London
  • Mumbai
    Mumbai
  • Milan
    Milan
  • Tokyo
    Tokyo
  • Singapore
    Singapore
  • Fremont
    Fremont
  • Newark
    Newark
  • Dallas
    Dallas
Customer Support: 1
English
Website: English
All languages (1)
English
Support: English
Live chat
United States
Service Available
3.9/5
Trusted Provider
Features Excellent
Reliability Mostly credible
User Friendly Good
Support Excellent
Price Affordable
Promotion Good discount
Other Factors Good
Marry Rose
Author

Marry Rose

Last updated: 14 March 2026

FastComet

FastComet is a cloud-focused hosting company founded in 2013 and now part of World Host Group (acquired April 2025). FastComet offers SSD/NVMe-based shared “FastCloud”, cloud VPS and dedicated CPU servers, all managed via cPanel, with 12 data centres across the Americas, Europe, Asia and Oceania. Key selling points are LiteSpeed + NVMe performance, free CDN, strong security (Imunify360, WAF, free SSL), daily/weekly backups, and very highly rated 24/7 support backed by a 45-day money-back guarantee on shared plans.

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Pros and Cons

Here are the pros and cons of using FastComet as your hosting platform.

Positives

Support quality is the single most consistently cited strength across all platforms — reviewers frequently name specific support agents and cite 4–6 year loyalty streaks.
Free website migration (up to 3 sites) handled end-to-end by the support team, including files, databases, and emails — at no extra charge on Plus and higher plans.
Singapore and Tokyo data centers provide genuinely useful low-latency hosting for Vietnamese and Southeast/East Asian audiences at shared hosting prices — a rare offering in this tier.
No pre-checked add-ons at checkout — multiple independent reviewers specifically noted that FastComet does not silently add services to the cart, unlike many competitors.
Free daily and weekly off-site backups on all plans — most budget hosts include backups only on mid-tier or higher plans, or charge extra.
LiteSpeed Enterprise servers and NVMe SSD storage included at the entry price point — hardware quality exceeds what comparable-priced competitors typically offer.
Same promotional discount percentage applies across all billing terms (1-, 2-, 3-year) — no pressure to commit 3 years to access the best price.
45-day money-back guarantee on shared hosting — longer than the industry standard of 30 days.

Negatives

Renewal pricing is the dominant complaint across Trustpilot 1–3 star reviews. The gap between promotional and renewal pricing can be up to 5× in documented cases, and auto-renew is on by default.
Independent empirical uptime testing (HostAdvice/UptimeRobot, 30-day window) recorded 87.2% actual uptime on one account — well below the 99.9% guarantee. While not universal, the outlier is documented and severe enough to flag.
No free domain name included with any plan (unlike Hostinger, Bluehost, DreamHost). Domain registration costs extra, and WHOIS privacy — though free — still requires registering the domain at FastComet's price.
New WHG-era dashboard has received complaints since launch: multiple Trustpilot reviews describe support quality and UX declining after the interface overhaul.
Storage is genuinely limited on lower plans (10GB on Starter, 20GB on Essential) — insufficient for image-heavy or video-thumbnail-rich e-commerce sites without significant optimization.
WPBench score of 4.8/10 is below average among shared hosts (Hostinger scores 8.0/10 at similar pricing), indicating limited PHP/backend processing power on entry plans under sustained load.
Website builder is basic — Sitejet (bundled via cPanel) is not comparable to Wix, Squarespace, or even Hostinger's hPanel-native builder in terms of design flexibility.
English-only support and website interface — no Vietnamese language access.

Interesting facts

Discover the unique features that make FastComet stand out

FastComet was acquired by World Host Group (WHG) on April 24, 2025 — ending 12 years of independent, founder-led operation. FastComet continues to operate under its own brand with Georgi Yanev remaining as CEO.

Renewal pricing can reach up to 5× the introductory promotional rate in the most extreme cases (one Trustpilot reviewer reported a jump from $21/year to $135/year on a domain/hosting bundle). FastComet's support team has in documented cases offered discretionary refunds even beyond the 45-day window.

FastComet's uptime SLA credit structure pays 10% of the monthly fee per hour of downtime, up to 100% of one month's payment — one of the more generous credit models in shared hosting, but capped at one month.

Independent 30-day UptimeRobot testing by HostAdvice produced a measured uptime of 87.2% on a specific account — a significant deviation from the 99.9% guarantee. This is an outlier result and not representative of the majority of user experiences, but should be noted.

Renewal pricing can be up to 5× the introductory rate — this is not hypothetical. A documented Trustpilot complaint (preserved with FastComet's public response) shows a customer moving from $21/year to $135/year at renewal on the same hosting + domain combination. FastComet's official response acknowledged the pricing model and did not dispute the figure. Their stated position: introductory prices are promotional and regular rates reflect the actual cost of infrastructure. In documented cases, FastComet has offered discretionary renewal adjustments when customers escalate via live chat.

Auto-renew is enabled by default and the cancellation window matters. At least one Trustpilot reviewer reported turning off auto-renew one week before the renewal date — and being charged anyway, with a refusal of refund citing internal policy. FastComet's response was to offer a goodwill refund but clarified no legal obligation to do so. Disable auto-renew well in advance (30+ days) and confirm via the client area.

Refund on VPS and Dedicated plans is only 7 days — not 45 days. The prominent 45-day guarantee headline applies only to shared hosting. VPS and dedicated server buyers have 7 days. This distinction is not prominently disclosed in pricing comparison tables on the main website.

FastComet's rating Trusted Provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. We also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

Generally dependable with mostly positive trust signals. Clear policies, stable performance, and support that usually resolves common issues.

Features
4.1 /5 Excellent

Free CDN, backups, migrations, staging, Imunify360, LiteSpeed all included; WHOIS privacy is a paid add-on

Reliability
3.5 /5 Mostly credible

99.9% SLA stated; one independent 30-day test recorded 87.2% actual uptime; most users report stability but outlier complaints are severe

User Experience
4 /5 Good

cPanel is familiar; dashboard intuitive; no surprise add-ons at checkout; slight clutter in client area UI noted by some users

Support
4.8 /5 Excellent

Strongest differentiator; 24/7 across all channels; genuinely praised for depth and speed; closest to industry-best available

Pricing
3.5 /5 Affordable

First-year pricing is competitive; renewal gap up to 5× is the primary complaint; overall still below industry average at renewal

Promotions
4 /5 Good discount

Up to 80% off regularly available; coupon code "B2B80" documented; same discount across all billing terms is a genuine advantage

Other Factors
3.5 /5 Good

WHG acquisition introduces uncertainty; Singapore DC is a genuine asset for SEA traffic; no Vietnamese-language interface

FastComet's FAQs

Is FastComet easy to use?

Yes, FastComet is very easy to use. The cPanel control panel is intuitive and user-friendly, even for beginners. FastComet also offers a wide range of tutorials and documentation to help you get started.

Why is my website safe on FastComet?

Yes, your website is safe on FastComet. FastComet uses a variety of security measures to protect your website from malware, hackers, and other threats. These measures include:

  • A firewall to block unauthorized access
  • DDoS protection to prevent malicious attacks
  • SSL certificates to encrypt your data
What is the uptime guarantee for FastComet?

FastComet offers a 99.9% uptime guarantee. This means that your website will be online 99.9% of the time. If your website experiences any downtime, FastComet will credit your account.

What is the best hosting plan for me?

The best hosting plan for you will depend on your individual needs and requirements. If you are just starting out, a shared hosting plan may be a good option. If you need more power and flexibility, you may want to consider a VPS or dedicated hosting plan.

Does FastComet offer a money-back guarantee?

Yes, FastComet offers a 45-day money-back guarantee. If you are not satisfied with your hosting plan, you can cancel your account and receive a full refund.

How can I contact FastComet customer support?

FastComet offers 24/7 customer support via live chat, phone, and email. You can also find a wealth of helpful information in the FastComet knowledge base.

What are FastComet's server locations?

FastComet has data centers in the United States, Europe, and Asia. This means that your website will be hosted on a server that is close to your visitors, which will improve your website's loading speed.

Does FastComet offer a free trial?

No, FastComet does not offer a free trial. However, they do offer a 45-day money-back guarantee, so you can try their services risk-free.

What is FastComet's refund policy?

FastComet offers a 45-day money-back guarantee. This means that you can cancel your hosting plan at any time within 45 days of your purchase and receive a full refund.

How do I transfer my website to FastComet?

FastComet offers a free website transfer service. This means that you can transfer your website from another hosting provider to FastComet without any hassle.

Latest user reviews

AG
Anup Gore
• 1 years ago
I have been a loyal customer of FastComet since 2017, and I can confidently say that they have consistently exceeded my expectations in every way. From their reliable hosting services to their outstanding customer support, FastComet is truly a top-notch hosting provider.A special shoutout to their incredible support staff, especially George K., who exemplifies what excellent customer service should be. George has been prompt, knowledgeable, and extremely helpful every time I’ve needed assistance. His ability to resolve issues quickly and efficiently reflects the high standards FastComet upholds.
CS
Chris Salters
• 1 years ago
Fastcomet's service from the start has been exceptional. Their customer tech support goes above and beyond, George K especially. Highly recommended.
CH
Cairn House
• 1 years ago
Konstantin & Nikola spent time today helping me resolve a problem I had been grappling with for some time. Cheap hosting is great, but when your ecommerce site goes down you do not want to be communicating with a BOT or a knowledge base. At Fastcomet real people, with real experience get involved, quickly, and hold your hand to get you going again. That's worth paying a little extra for and represents excellent value for money. HIghly recommended.
H
hr
• 1 years ago
J
James
• 1 years ago
I always find the team at FastComet to be professional and helpful. Whenever I need support, they are responsive, prompt, and caring. Recently, I moved the hosting of another website to FastComet, and they completed the task efficiently and with ultimate care. Team members Hristosko and Georgi were terrific and so supportive, answering some of the tech questions I needed to get the project done promptly. I highly recommend them as a hosting provider.
IS
Ibtisam Shafik
• 1 years ago
Excellent service and well done Todor G, and all the Fastcomet staff, they are really helpful
SC
Sophat Chann
• 1 years ago
"Internal Server Error" every time even my sites were working very well at other hosting services. I just want to switch my USA to UK hosting (FastComet) then very thing become horrible I got Server Error all the times. I tried to reach the support but they were helpless. Very Disappointed! At the end I cancelled my subscription twice.
AE
Ahmed Elgallap
• 1 years ago
He is an amazing agent, kept with me step by step till the problem solved even he educated me by sharing links that could help
EO
Emmanuel Onyirimba
• 1 years ago
Been hosting with Fastcomet a couple years now, and my experience has been stellar! Their customer service is super and every single one of them are so friendly and eager to help you. I'll be here a long time and I recommend them with my full chest!
TS
Tomek Szott
• 1 years ago
Dimithur Punkoff was great in helping resolve the problem. Superb service I highly recommend the company and Dimithur PunkoffTomek

Payment method

PayPal is accepted at FastComet
VisaElectron is accepted at FastComet
Visa is accepted at FastComet
MasterCard is accepted at FastComet
Maestro is accepted at FastComet
American Express is accepted at FastComet
Visa Credit is accepted at FastComet
Discover is accepted at FastComet

FastComet's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
Kubernetes
User reviews (1481)

User reviews of FastComet

This is where you can share your experience with FastComet. Read other users' reviews or write your own to highlight its pros and cons based on real use.

4.8

Reviewed by 1481 users

5
1318
4
115
3
8
2
2
1
38
0
0
Share your opinion with the community. Maybe you can help someone.
Write a review
Honest user's ratings is our #1 priority! So bookmakers can't pay to change or delete reviews.
AG
HostAdvice
Anup Gore
India India
1 years ago
Exceptional Service Since 2017!
I have been a loyal customer of FastComet since 2017, and I can confidently say that they have consistently exceeded my expectations in every way. From their reliable hosting services to their outstanding customer support, FastComet is truly a top-notch hosting provider.A special shoutout to their incredible support staff, especially George K., who exemplifies what excellent customer service should be. George has been prompt, knowledgeable, and extremely helpful every time I’ve needed assistance. His ability to resolve issues quickly and efficiently reflects the high standards FastComet upholds.
Like 17 Dislike 36
CS
HostAdvice
Chris Salters
United States United States
1 years ago
Great Customer Service
Fastcomet's service from the start has been exceptional. Their customer tech support goes above and beyond, George K especially. Highly recommended.
Like 36 Dislike 18
CH
Trustpilot
Cairn House
United Kingdom United Kingdom
1 years ago
Excellent support.
Konstantin & Nikola spent time today helping me resolve a problem I had been grappling with for some time. Cheap hosting is great, but when your ecommerce site goes down you do not want to be communicating with a BOT or a knowledge base. At Fastcomet real people, with real experience get involved, quickly, and hold your hand to get you going again. That's worth paying a little extra for and represents excellent value for money. HIghly recommended.
Like 18 Dislike 18
H
Trustpilot
hr
Korea, Republic Of Korea, Republic Of
1 years ago
It was nice that you handled it quickly
Like 2 Dislike 1
J
Trustpilot
James
Australia Australia
1 years ago
The team at FastComet are the best
I always find the team at FastComet to be professional and helpful. Whenever I need support, they are responsive, prompt, and caring. Recently, I moved the hosting of another website to FastComet, and they completed the task efficiently and with ultimate care. Team members Hristosko and Georgi were terrific and so supportive, answering some of the tech questions I needed to get the project done promptly. I highly recommend them as a hosting provider.
Like 0 Dislike 0
IS
Trustpilot
Ibtisam Shafik
Australia Australia
1 years ago
Excellent service and well done Todor…
Excellent service and well done Todor G, and all the Fastcomet staff, they are really helpful
Like 0 Dislike 0
SC
Trustpilot
Sophat Chann
Romania Romania
1 years ago
"Internal Server Error" every time even…
"Internal Server Error" every time even my sites were working very well at other hosting services. I just want to switch my USA to UK hosting (FastComet) then very thing become horrible I got Server Error all the times. I tried to reach the support but they were helpless. Very Disappointed! At the end I cancelled my subscription twice.
Like 0 Dislike 0
AE
Trustpilot
Ahmed Elgallap
Italy Italy
1 years ago
He is an amazing agent
He is an amazing agent, kept with me step by step till the problem solved even he educated me by sharing links that could help
Like 0 Dislike 0
EO
Trustpilot
Emmanuel Onyirimba
Nigeria Nigeria
1 years ago
Excellent experience and customer service
Been hosting with Fastcomet a couple years now, and my experience has been stellar! Their customer service is super and every single one of them are so friendly and eager to help you. I'll be here a long time and I recommend them with my full chest!
Like 0 Dislike 0
TS
Trustpilot
Tomek Szott
Canada Canada
1 years ago
Dimithur Punkoff was great in helping…
Dimithur Punkoff was great in helping resolve the problem. Superb service I highly recommend the company and Dimithur PunkoffTomek
Like 0 Dislike 0
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FastComet's Coupons

Below is the list of currently valid coupons provided by FastComet. Please review the available offers and try applying them at checkout. If a coupon does not work, it may have regional restrictions, usage limits, or may have expired since our last verification.

80% OFF All Web Hosting Plans + Free Migration
United States

Welcome Coupons & Promo
Enjoy 80% off Shared Cloud SSD Hosting with full cPanel access.
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* TrustHostReview publishes professional hosting reviews with full editorial independence. We use the same transparent standards for every provider. Sometimes we may receive compensation from companies listed here, but it never influences our testing, conclusions, or rankings. Any compensation simply helps cover operating costs like account purchases, testing, and reviewer royalties.