Hostinger’s own hPanel control panel, worldwide data centers and aggressive multi-year discounts make it one of the most visible budget–midrange hosts in 2025. They focus strongly on ease of use, AI tools and performance for the price, backed by 24/7 live-chat support and a 30-day money-back guarantee.
Hostinger's rating: Perfect hosting provider
We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. We also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.
The PERFECT reputation ranking is for hosting providers that have many registered users and does not receive severe complaints. These providers deserve your peace of mind.
| Parameters | Score | Why did we give this score? |
|---|---|---|
| Features | 4.6 | Excellent - We consider a number of factors when rating features, including: usefulness, ease to use, effectiveness, impact.. Hostinger's feature is outstanding. It is one of the best features of the service and is essential for any user who wants to get the most out of the service. |
| Reliability | 4.5 | Trustworthy - Hostinger is extremely reliable and always meets its promises. They have an outstanding customer service record and are always responsive to customer complaints. |
| User Friendly | 4.7 | Excellent - Extremely Easy to Use: Hostinger is incredibly easy to navigate and use. Users will find it effortlessly to find the information they need or complete tasks. |
| Support | 4.3 | Excellent - The support service is excellent. There is a comprehensive user manual and FAQ page. The helpdesk is very responsive and helpful. The support time is very fast and there is live chat with customers. The service supports multiple languages and provides excellent customer service. |
| Price | 4.3 | Very affordable - The pricing of Hostinger is extremely affordable. It is much lower than the average prices of similar services, and there is a lot of flexibility in the price list. |
| Promotion | 4.6 | Very generous - Hostinger offers abundant promotions. Their promotions are top-notch and have an extremely wide reach. There are many bonus programs, discounted codes, or percentage discounts. They have minimal or no conditions for receiving promotions, and their targeted audience is extremely broad. Their rewards programs and loyalty programs are excellent, and their discounts and special offers are extremely frequent and enticing. |
| Other Factors | 4.2 | Excellent - The number of customers is extremely high, and the partner reviews are overwhelmingly positive. The company's revenue is also extremely high. |
Pros and Cons
Here are the pros and cons of using Hostinger as your hosting platform.
Positives
- Very competitive pricing with strong intro offers and good specs per dollar.
- Global data centers across 4 continents + CDN options.
- Beginner-friendly hPanel and AI builder – ideal for first-time site owners.
- Solid performance and uptime benchmarks for the price tier.
- 24/7 live chat support and comprehensive self-help documentation.
- Bills and accepts payments in many local currencies with numerous payment methods, including crypto.
Negatives
- Renewal prices are significantly higher than promo prices; cost can jump if you don’t lock in longer terms.
- No general phone support; everything is via chat/tickets/email.
- Some customers report support queues or less in-depth troubleshooting on complex cases.
- Cheapest shared plans are resource-limited (CPU/inodes), so heavy sites may need upgrade sooner than expected.
- hPanel is proprietary; users used to cPanel/WHM may miss some familiar workflows.
- Website builder lacks advanced app marketplace and can feel limited for complex e-commerce projects.
