Author:
John Macbright
Last updated: 07 February 2025
Review HostGator 2025
HostGator
HostGator is an American web hosting company based out of Houston, Texas. The company was founded by Brent Oxley in October 2002. Brent was a student at Florida Atlantic University when he created HostGator. The company started gaining major traction within a few years and 200,000+ domains were registered by 2006.
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Pros and Cons
Here are the pros and cons of using HostGator as your hosting platform.
Positives
- Provide a 45-day money-back guarantee, allowing users to try their services risk-free.
- HostGator offers user-friendly interfaces and tools, making it suitable for beginners launching their websites.
- They provide various hosting options, including shared, VPS, dedicated, and cloud hosting, catering to different user needs.
- Free website migration services for new customers, making it easier to switch from other hosts.
- HostGator supports e-commerce platforms, offering compatibility and easy integration with popular shopping cart software.
Negatives
- Complaints about inconsistent or slow customer support responses, especially during peak times.
- Users have experienced occasional slowdowns and performance issues on shared hosting plans due to resource-sharing with other websites.
- ntroductory prices are attractive, but renewal prices can significantly increase, leading to unexpected costs when renewing hosting plans.
- Basic plans may offer limited or no automatic backups, requiring users to perform manual backups or pay for additional backup services.
- Despite "unlimited" bandwidth and disk space claims, some users have reported restrictions and limitations when their websites start using more resources.
Interesting facts
Customers: Over 2 million
Services: Shared hosting, VPS hosting, dedicated hosting, WordPress hosting, reseller hosting
Customer support: 24/7 via phone, chat, and email
Awards: HostGator has won numerous awards for its services, including PCMag Editor's Choice, HostAdvice Best Hosting, and WebsiteBuildExpert Editor's Choice.
HostGator's FAQs
Latest user reviews
Tech support is available when needed. That in itself is a big plus! I use other top-tier hosting providers and have as the one request for support to be available in a timely manner.Hostgator has done an excellent job there. The skillset of the technicians has been commendable as well. I've been a customer for over 15 years and in that time only had a few issues that got resolved promptly. Lastly, their security setup is such that it notifies me, they take pro-active measures and keep me informed of the status of a ticket. All in all, well-deserved 5 stars!
Tech support helped me once again install a new domain and directory. Again over the years there has been no slacking in their service, which is common in this industry. They are still going strong. Highly recommended for website hosting. I have never had any issues and been with hostgator for 10+ years now.
HostGator tech support is so helpful! I've been having issues connecting my domain and website and they've been available immediately and have helped me with exactly what I need. Subin helped me today and was incredibly helpful. They were knowledgeable, nice, quick, and got my problem resolved.
Thanks Hostgator, thanks Prakash. I trust the Sitelock problem is well solved. Thank you also for being a good website host.. always we appreciate being under your umbrella.
Pooja was straight from the point.Super Knowledgeable and Knows right away what is the issue and resolve it very fast.Communication is perfect as well and listen to customer.
I appreciate the WHM management tool. It allows for easy control of all aspects of your websites. The service has always been the best when you need it most.
Signed with them for website hosting and paid extra for migrating my website, they charge me for all and told me my website up and running. However, my website was not, called tech support with no results, canceled my account with them and went back to my old hosting service. With all of this, I had to call numerus times to get a refund, they refund the hosting but refuse to refund the migration. had to go to my Credit Card to dispute. BAD BAD SERVICE
I have been a client of Hostgator for more than ten years. Throughout those years, it has provided a very stable and complete service. For many years I did most of the hosting management myself and their technical support was consistently outstanding. As a retiree, I am now transitioning to a more limited plan and, again, am getting excellent assistance with this process.
Very helpful and managed to guide and find out information on how to resolve me refund issue. I am happy that you have her serving us.
Have been with HostGator for years and always receive courteous service. The information is always helpful and any issues I may have are resolved in a timely manner. Would highly recommend them
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HostGator's Features
Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
