Hawk Host Review

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User reviews (58)

Hawk Host is committed to providing their customers with top-quality hosting at an affordable price. They offer a 99.9% uptime guarantee and 24/7 customer support. They are also a privately owned and operated company, which means that they are not beholden to shareholders and can focus on providing their customers with the best possible service.


About Hawk Host:
Owner/CEO:
Tony Baird
Established:
2004
Phone:
+1-800-859-8803
Address:
710 Tower Street South, Canada
Servers Locations:
  • Hong Kong
    Hong Kong
  • Amsterdam
    Amsterdam
  • Singapore
    Singapore
  • New York City, New York
    New York City, New York
  • Los Angeles, California
    Los Angeles, California
  • Dallas, Texas
    Dallas, Texas
Servers Locations: 6
  • Hong Kong
    Hong Kong
  • Amsterdam
    Amsterdam
  • Singapore
    Singapore
  • New York City, New York
    New York City, New York
  • Los Angeles, California
    Los Angeles, California
  • Dallas, Texas
    Dallas, Texas
Customer Support: 25
English
Website: English
All languages (25)
English
Support: English
No live chat
United States
United States Accepted
4/5
Good Hosting Provider
by Trust Host Review
Features: Excellent
Reliability: Mostly credible
User Friendly: Excellent
Support: Excellent
Price: Affordable
Promotion: Very generous
Other Factors: Average
Marry Rose
Author: Marry Rose Last updated: 07 June 2024

Review Hawk Host 2024

Hawk Host is a web hosting company that was founded in 2004. The company provides a variety of hosting services, including shared hosting, reseller hosting, semi-dedicated, and virtual hosting. They have data centers in several locations around the world, including Dallas, Los Angeles, New York City, Amsterdam NL, Singapore SG, Hong Kong China, and Toronto CA.

The company also offers a variety of resources for its customers, including a blog, forums, a support helpdesk, and social media accounts for news updates and announcements1. They also have a server status page and status Twitter account to post information about any server issues, upcoming maintenance, or notices related to their servers and/or network.

Hawk Host is a web hosting company that offers a variety of services, including shared hosting, reseller hosting, semi-dedicated, and virtual hosting. Here’s a review based on various aspects:

Setup Hosting: Hawk Host provides a user-friendly setup process. They offer a wide range of hosting options, including shared, VPS, reseller, semi-dedicated, and dedicated hosting services. They also provide a free Weebly website builder. However, some users have reported that the servers can be slow, especially during high traffic periods.

Customer Support: Hawk Host offers phone support 24/7 and a ticketing system that is monitored around the clock. They also provide a support blog where they alert users to outages and provide self-help documentation. However, some users have reported that the support team is not always responsive or helpful.

Payment: Hawk Host supports various payment methods, including credit cards, PayPal, AliPay, and even cryptocurrencies like Bitcoin and Ethereum1. They offer budget-friendly hosting options with a full list of features. However, some users have reported issues with payments.

Hawk Host

Hawk Host is committed to providing their customers with top-quality hosting at an affordable price. They offer a 99.9% uptime guarantee and 24/7 customer support. They are also a privately owned and operated company, which means that they are not beholden to shareholders and can focus on providing their customers with the best possible service.

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Hawk Host's rating: Good hosting provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. e also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

Hosting provider with a stable user count and no significant complaints will be given a GOOD reputation rating. Therefore, you do not need to worry when host your website on these platforms.

Parameters Score Why did we give this score?
Features 4.5 Excellent - We consider a number of factors when rating features, including: usefulness, ease to use, effectiveness, impact.. Hawk Host's feature is outstanding. It is one of the best features of the service and is essential for any user who wants to get the most out of the service.
Reliability 4 Trustworthy - Hawk Host is extremely reliable and always meets its promises. They have an outstanding customer service record and are always responsive to customer complaints.
User Friendly 4.1 Excellent - Extremely Easy to Use: Hawk Host is incredibly easy to navigate and use. Users will find it effortlessly to find the information they need or complete tasks.
Support 4.1 Excellent - The support service is excellent. There is a comprehensive user manual and FAQ page. The helpdesk is very responsive and helpful. The support time is very fast and there is live chat with customers. The service supports multiple languages and provides excellent customer service.
Price 4 Affordable - The pricing of Hawk Host is affordable. It is slightly lower than the average prices of similar services, and there is some flexibility in the price list.
Promotion 4.5 Very generous - Hawk Host offers abundant promotions. Their promotions are top-notch and have an extremely wide reach. There are many bonus programs, discounted codes, or percentage discounts. They have minimal or no conditions for receiving promotions, and their targeted audience is extremely broad. Their rewards programs and loyalty programs are excellent, and their discounts and special offers are extremely frequent and enticing.
Other Factors 2.5 Average - The number of customers is moderate, and the partner reviews are mixed. The company's revenue is also moderate.

Pros and Cons

Here are the pros and cons of using Hawk Host as your hosting platform.

Positives

  • 30-Day Money-Back Guarantee.
  • Affordable Hosting Options.
  • Free Weebly Website Builder
  • Easy Domain Transfer: Transferring domains and setting up hosting has been reported to be a breeze

Negatives

  • Slow Servers: Some users have reported that Hawk Host’s servers can be slow, especially when there is a surge in traffic.
  • Downtime: Despite Hawk Host’s 99.9% uptime guarantee, some customers have reported experiencing significant downtime.
  • There have been complaints about Hawk Host’s customer support, with users stating that the support team is not always responsive or helpful.
  • Billing Issues: Some users have reported issues with billing, including lost money when paying invoices.
  • Lack of Communication: Customers have complained about a lack of communication from Hawk Host during outages.
  • Data Loss: There have been reports of data loss, with files being deleted after 30 days without warning.

Interesting facts

They provide a range of hosting services, including shared hosting, reseller hosting, semi-dedicated, and virtual hosting.
Hawk Host has data centers in several locations around the world, including Dallas, Los Angeles, New York City, Amsterdam NL, Singapore SG, Hong Kong China, and Toronto CA.
Hawk Host offers a variety of resources for its customers, including a blog, forums, a support helpdesk, and social media accounts for news updates and announcements.

In conclusion, Hawk Host seems to offer a comprehensive range of services with global infrastructure and affordable pricing. However, they may need to improve their customer support and server speed to enhance user satisfaction. As always, it’s recommended to do thorough research and consider multiple sources before choosing a hosting provider.
 

Frequently Asked Questions(FAQ)

Who should use Hawk Host?
  • Individuals or businesses looking for a reliable and affordable web hosting provider.
  • Developers who need a powerful and flexible platform for their web applications.
  • Anyone who wants to create a website with ease.
Who should not use Hawk Host?

- Users who require highly specialized hosting solutions.
- Users who need a large amount of storage space.
- Users who are on a very tight budget.

Is Hawk Host easy to use?

Yes, Hawk Host is very easy to use. The cPanel control panel is intuitive and user-friendly, even for beginners. Hawk Host also offers a wide range of tutorials and documentation to help you get started.

Is my website safe on Hawk Host?

Yes, your website is safe on Hawk Host. Hawk Host uses a variety of security measures to protect your website from malware, hackers, and other threats. These measures include:

  • A firewall to block unauthorized access.
  • DDoS protection to prevent malicious attacks.
  • SSL certificates to encrypt your data.
What is the uptime guarantee for Hawk Host?

Hawk Host offers a 99.9% uptime guarantee. This means that your website will be online 99.9% of the time. If your website experiences any downtime, Hawk Host will credit your account.

What are the different types of hosting that Hawk Host offers?

Hawk Host offers a variety of hosting solutions, including:

  • Shared hosting.
  • VPS hosting.
  • Dedicated hosting.
  • Cloud hosting.
Does Hawk Host offer a money-back guarantee?

Yes, Hawk Host offers a 30-day money-back guarantee. If you are not satisfied with your hosting plan, you can cancel your account and receive a full refund.

How can I contact Hawk Host customer support?

Hawk Host offers 24/7 customer support via live chat, phone, and email. You can also find a wealth of helpful information in the Hawk Host knowledge base.

Latest user reviews

Ultra Dex
• 2 months ago
The worst ever service. You can’t even place order
Ultra Dex
• 3 months ago
The worst ever service. You can’t even place order
John Asendorf
• 5 months ago
I have been a customer of Hawk Host for over 20 years and, since day one, they have been a joy to work with. Their reseller offerings are spectacular and their support is top notch.
Jim Seybert
• 5 months ago
As a non-tech savvy sole proprietor, I have appreciated Hawk Host’s excellent customer service for 20+ years. They respond quickly to the rare service tickets and take time to explain what I need to do.
Steve Kennison
• 5 months ago
I signed up for this on Black Friday during a sale. I wound up getting my plan really cheap prepaid for 1 year. I needed to move my wordpress site over from my old host and I was having a lot of problems making it happen.As a last ditch effort I reached out to their support... With some info from me they were able to move the site.I was truly at the end of my rope and am very happy so far with hawk host.
黃思綾
• 6 months ago
Never choose this hosting company again. Have been using their service more than 1 year and chose auto subscription payment.paid via PayPal on 2023/11/13 for small-size website service duration from 2023/11/14-2023/12/13, found out the fact on 2023/12/01 ( cuz they’ll definitely cut off your service immediately).Anyway the CS team told me the reason is payment on hold in paypal side, as a result I contacted with PayPal for querying, after 1-2 days still no response from them, therefore, I applied for a dispute.Then here’s the reply from the team: we will not take any further action on resolving this issue until the dispute is closed which will result in your hosting service and all associated data being terminated.After that thus I paid with another credit card, they’re still suspending the service you should get even say your payment makes them confused.What a great support team, if you want to experience what is support yourself, please choose them
Donnie Driskell
• 6 months ago
I have not had any negative experiences with Hawk Host. Their uptime is great. Most all the time, I have good experience with the tech staff as well as the CEO.
John Smith
• 6 months ago
I host sites with them on shared accounts for several years and I currently manage 7 accounts there. Undoubtedly, it has been one of the best hosting companies I've ever tested, with amazing support and great plan structures for really decent prices.I'm very surprised to read some negative reviews here as they really deserve better recognition.
suresh raina
• 8 months ago
Literally poor service and down time is high and bad support. Many issues with payments as well. Better choose any other standard hosting service.
Jane
• 8 months ago
Created an account and paid for hosting package via crytptocurrency and the package didn't reflect in my account.They do not have a livechat support and you have to submit a ticket with no replies to the ticket submitted.The next minute, i get to receive an email for refund and when i took the option, they have to direct me to a different website to create an account... i take it as a means to steal my personal info or worst, hack my wallet. Well, took the risk and created an account on the platform as directed and all i could get from it was them telling me to wait for 1 to 2 business days.What rubbishSTAY OFF THEM!!!

Payment method
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Bitcoin
VisaElectron
Visa
MasterCard
Apple Pay
Alipay
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Hawk Host's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
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User reviews of Hawk Host

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3.4

Rated by 58 users

5
25
4
9
3
5
2
0
1
19
0
0
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Hawk Host's Coupons

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