Hawk Host Review 2026

User reviews (59)

Hawk Host is committed to providing their customers with top-quality hosting at an affordable price. They offer a 99.9% uptime guarantee and 24/7 customer support. They are also a privately owned and operated company, which means that they are not beholden to shareholders and can focus on providing their customers with the best possible service.

Visit Site Hawk Host

Disclosure: Buying through our links helps support this site's independent hosting tests at no extra cost to you. Thank you for your support!


About Hawk Host:
Owner/CEO:
Tony Baird
Established:
2004
Phone:
+1-800-859-8803
Address:
710 Tower Street South, Canada
Servers Locations:
  • Data centrer in cn
    Hong Kong
  • Data centrer in nl
    Amsterdam
  • Data centrer in sg
    Singapore
  • Data centrer in us
    New York City, New York
  • Data centrer in us
    Los Angeles, California
  • Data centrer in us
    Dallas, Texas
Servers Locations: 6
  • Hong Kong
    Hong Kong
  • Amsterdam
    Amsterdam
  • Singapore
    Singapore
  • New York City, New York
    New York City, New York
  • Los Angeles, California
    Los Angeles, California
  • Dallas, Texas
    Dallas, Texas
Customer Support: 25
English
Website: English
All languages (25)
English
Support: English
No live chat
United States
Service Available
4.2/5
Top-Tier Provider
Features Excellent
Reliability Trustworthy
User Friendly Excellent
Support Good
Price Very affordable
Promotion Very generous
Other Factors Good
Author

Marry Rose

Last updated: 20 January 2026

Hawk Host

Hawk Host is committed to providing their customers with top-quality hosting at an affordable price. They offer a 99.9% uptime guarantee and 24/7 customer support. They are also a privately owned and operated company, which means that they are not beholden to shareholders and can focus on providing their customers with the best possible service.

Visit Site

Disclosure: Buying through our links helps support this site's independent hosting tests at no extra cost to you. Thank you for your support!

Pros and Cons

Here are the pros and cons of using Hawk Host as your hosting platform.

Positives

30-Day Money-Back Guarantee.
Affordable Hosting Options.
Free Weebly Website Builder
Easy Domain Transfer: Transferring domains and setting up hosting has been reported to be a breeze

Negatives

Slow Servers: Some users have reported that Hawk Host’s servers can be slow, especially when there is a surge in traffic.
Downtime: Despite Hawk Host’s 99.9% uptime guarantee, some customers have reported experiencing significant downtime.
There have been complaints about Hawk Host’s customer support, with users stating that the support team is not always responsive or helpful.
Billing Issues: Some users have reported issues with billing, including lost money when paying invoices.
Lack of Communication: Customers have complained about a lack of communication from Hawk Host during outages.
Data Loss: There have been reports of data loss, with files being deleted after 30 days without warning.

Interesting facts

Discover the unique features that make Hawk Host stand out

They provide a range of hosting services, including shared hosting, reseller hosting, semi-dedicated, and virtual hosting.

Hawk Host has data centers in several locations around the world, including Dallas, Los Angeles, New York City, Amsterdam NL, Singapore SG, Hong Kong China, and Toronto CA.

Hawk Host offers a variety of resources for its customers, including a blog, forums, a support helpdesk, and social media accounts for news updates and announcements.

Hawk Host's rating Top-Tier Provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. We also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

Strong reputation and consistent customer trust. Mature operations, transparent terms, and reliable support—well-suited for business-critical hosting.

Features
4.5 /5 Excellent

Feature depth is a clear highlight in many cases. Across typical offerings from Hawk Host, users often get free SSL, automatic backups, streamlined setup, and strong security options like DDoS protection and malware scanning. Performance tooling—such as SSD/NVMe, caching, and a CDN—is commonly available. Tools like staging and one-click restore tend to be clearly presented, with fewer forced add-ons. Transparent resource limits (CPU/RAM/IO) and built-in performance controls are major positives.

Reliability
4.6 /5 Trustworthy

High reliability is supported by measurable results and mature operations. With Hawk Host, we commonly expect sustained uptime at ≥ 99.99%, fast and stable in-region TTFB (often p50 ≤ 200ms and p95 ≤ 500ms), and resilient load behavior (very low error rate, commonly ≤ 0.1%, no crashes, and fast recovery). When incidents happen, communication and remediation are typically timely and professional.

User Experience
4.3 /5 Excellent

The overall experience is polished and beginner-friendly. Setup is straightforward, the dashboard is clean, and common tasks—buying a plan, connecting a domain, installing WordPress, creating email—are simple with Hawk Host. Tools like cPanel/Plesk, one-click install, staging, and auto SSL usually work smoothly, supported by clear guides and helpful error messaging. Performance tools (cache/CDN/PHP settings) are easy to find and configure.

Support
3.5 /5 Good

Support is generally dependable for everyday needs. Many providers like Hawk Host offer multiple channels (often chat + tickets), reasonable response times, and staff who can solve common problems. Complex cases may be escalated, but follow-up tends to be consistent. Typical targets: chat 2–10 minutes first response, ticket/email 1–4 hours first response, and most common issues resolved within 24 hours.

Pricing
4.4 /5 Very affordable

Pricing is typically clear and the value proposition is strong. With Hawk Host, advertised prices often align with what most users pay, renewals are reasonable, and key needs—SSL, backups, and basic security—are included instead of sold as expensive add-ons. Billing is straightforward, and surprise fees are uncommon.

Promotions
4.2 /5 Very generous

Promotions are straightforward and genuinely valuable. With Hawk Host, discounts usually apply reliably at checkout, conditions are clearly explained (eligible plans, duration, renewal visibility), and deals are not hidden behind confusing terms. Promotions still look fair after factoring in renewals and common add-ons.

Other Factors
4 /5 Good

Policies are mostly clear and fair, with only minor limitations. Many users find that Hawk Host states billing rules, renewals, and refund exclusions in a reasonably transparent way. Operational communication is acceptable. Some strict clauses or upsell language may exist, but terms are generally consistent.

In conclusion, Hawk Host seems to offer a comprehensive range of services with global infrastructure and affordable pricing. However, they may need to improve their customer support and server speed to enhance user satisfaction. As always, it’s recommended to do thorough research and consider multiple sources before choosing a hosting provider.
 

Hawk Host's FAQs

Who should use Hawk Host?
  • Individuals or businesses looking for a reliable and affordable web hosting provider.
  • Developers who need a powerful and flexible platform for their web applications.
  • Anyone who wants to create a website with ease.
Who should not use Hawk Host?

- Users who require highly specialized hosting solutions.
- Users who need a large amount of storage space.
- Users who are on a very tight budget.

Is Hawk Host easy to use?

Yes, Hawk Host is very easy to use. The cPanel control panel is intuitive and user-friendly, even for beginners. Hawk Host also offers a wide range of tutorials and documentation to help you get started.

Is my website safe on Hawk Host?

Yes, your website is safe on Hawk Host. Hawk Host uses a variety of security measures to protect your website from malware, hackers, and other threats. These measures include:

  • A firewall to block unauthorized access.
  • DDoS protection to prevent malicious attacks.
  • SSL certificates to encrypt your data.
What is the uptime guarantee for Hawk Host?

Hawk Host offers a 99.9% uptime guarantee. This means that your website will be online 99.9% of the time. If your website experiences any downtime, Hawk Host will credit your account.

What are the different types of hosting that Hawk Host offers?

Hawk Host offers a variety of hosting solutions, including:

  • Shared hosting.
  • VPS hosting.
  • Dedicated hosting.
  • Cloud hosting.
Does Hawk Host offer a money-back guarantee?

Yes, Hawk Host offers a 30-day money-back guarantee. If you are not satisfied with your hosting plan, you can cancel your account and receive a full refund.

How can I contact Hawk Host customer support?

Hawk Host offers 24/7 customer support via live chat, phone, and email. You can also find a wealth of helpful information in the Hawk Host knowledge base.

Latest user reviews

Jakfar
• 1 years ago
worst service ever, dont use this hosting2 times i use this got suspended cause violation network attacks
Ultra Dex
• 1 years ago
The worst ever service. You can’t even place order
Ultra Dex
• 1 years ago
The worst ever service. You can’t even place order
John Asendorf
• 2 years ago
I have been a customer of Hawk Host for over 20 years and, since day one, they have been a joy to work with. Their reseller offerings are spectacular and their support is top notch.
Jim Seybert
• 2 years ago
As a non-tech savvy sole proprietor, I have appreciated Hawk Host’s excellent customer service for 20+ years. They respond quickly to the rare service tickets and take time to explain what I need to do.
Steve Kennison
• 2 years ago
I signed up for this on Black Friday during a sale. I wound up getting my plan really cheap prepaid for 1 year. I needed to move my wordpress site over from my old host and I was having a lot of problems making it happen.As a last ditch effort I reached out to their support... With some info from me they were able to move the site.I was truly at the end of my rope and am very happy so far with hawk host.
黃思綾
• 2 years ago
Never choose this hosting company again. Have been using their service more than 1 year and chose auto subscription payment.paid via PayPal on 2023/11/13 for small-size website service duration from 2023/11/14-2023/12/13, found out the fact on 2023/12/01 ( cuz they’ll definitely cut off your service immediately).Anyway the CS team told me the reason is payment on hold in paypal side, as a result I contacted with PayPal for querying, after 1-2 days still no response from them, therefore, I applied for a dispute.Then here’s the reply from the team: we will not take any further action on resolving this issue until the dispute is closed which will result in your hosting service and all associated data being terminated.After that thus I paid with another credit card, they’re still suspending the service you should get even say your payment makes them confused.What a great support team, if you want to experience what is support yourself, please choose them
Donnie Driskell
• 2 years ago
I have not had any negative experiences with Hawk Host. Their uptime is great. Most all the time, I have good experience with the tech staff as well as the CEO.
John Smith
• 2 years ago
I host sites with them on shared accounts for several years and I currently manage 7 accounts there. Undoubtedly, it has been one of the best hosting companies I've ever tested, with amazing support and great plan structures for really decent prices.I'm very surprised to read some negative reviews here as they really deserve better recognition.
suresh raina
• 2 years ago
Literally poor service and down time is high and bad support. Many issues with payments as well. Better choose any other standard hosting service.

Payment method
Show all (12)

PayPal is accepted at Hawk Host
Bitcoin is accepted at Hawk Host
VisaElectron is accepted at Hawk Host
Visa is accepted at Hawk Host
MasterCard is accepted at Hawk Host
Apple Pay is accepted at Hawk Host
Alipay is accepted at Hawk Host
American Express is accepted at Hawk Host

Hawk Host's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
Kubernetes
User reviews (59)

User reviews of Hawk Host

This is where you can share your experience with Hawk Host. Read other users' reviews or write your own to highlight its pros and cons based on real use.

3.3

Reviewed by 59 users

5
25
4
9
3
5
2
0
1
20
0
0
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Edit your review
Honest user's ratings is our #1 priority! So bookmakers can't pay to change or delete reviews.
1 years ago
worst service ever
worst service ever, dont use this hosting2 times i use this got suspended cause violation network attacks
1 years ago
The worst ever service. You can’t even place order
1 years ago
The worst ever service
The worst ever service. You can’t even place order
2 years ago
20 Year Customer
I have been a customer of Hawk Host for over 20 years and, since day one, they have been a joy to work with. Their reseller offerings are spectacular and their support is top notch.
2 years ago
Non-tech savvy sole proprietor
As a non-tech savvy sole proprietor, I have appreciated Hawk Host’s excellent customer service for 20+ years. They respond quickly to the rare service tickets and take time to explain what I need to do.
2 years ago
Good Hosting, Great Customer Support
I signed up for this on Black Friday during a sale. I wound up getting my plan really cheap prepaid for 1 year. I needed to move my wordpress site over from my old host and I was having a lot of problems making it happen.As a last ditch effort I reached out to their support... With some info from me they were able to move the site.I was truly at the end of my rope and am very happy so far with hawk host.
2 years ago
Never choose this hosting company…
Never choose this hosting company again. Have been using their service more than 1 year and chose auto subscription payment.paid via PayPal on 2023/11/13 for small-size website service duration from 2023/11/14-2023/12/13, found out the fact on 2023/12/01 ( cuz they’ll definitely cut off your service immediately).Anyway the CS team told me the reason is payment on hold in paypal side, as a result I contacted with PayPal for querying, after 1-2 days still no response from them, therefore, I applied for a dispute.Then here’s the reply from the team: we will not take any further action on resolving this issue until the dispute is closed which will result in your hosting service and all associated data being terminated.After that thus I paid with another credit card, they’re still suspending the service you should get even say your payment makes them confused.What a great support team, if you want to experience what is support yourself, please choose them
2 years ago
I have not had any negative experiences…
I have not had any negative experiences with Hawk Host. Their uptime is great. Most all the time, I have good experience with the tech staff as well as the CEO.
2 years ago
One of the best shared hosting providers with decent prices
I host sites with them on shared accounts for several years and I currently manage 7 accounts there. Undoubtedly, it has been one of the best hosting companies I've ever tested, with amazing support and great plan structures for really decent prices.I'm very surprised to read some negative reviews here as they really deserve better recognition.
2 years ago
Literally poor service and down time is…
Literally poor service and down time is high and bad support. Many issues with payments as well. Better choose any other standard hosting service.
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25% off Shared / Cloud Web Hosting
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25% off Reseller Hosting (new orders)
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Vaild Until: January 31, 2026
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25% off Semi-Dedicated Hosting
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