Hawk Host Review

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User reviews (59)

Hawk Host is committed to providing their customers with top-quality hosting at an affordable price. They offer a 99.9% uptime guarantee and 24/7 customer support. They are also a privately owned and operated company, which means that they are not beholden to shareholders and can focus on providing their customers with the best possible service.


About Hawk Host:
Owner/CEO:
Tony Baird
Established:
2004
Phone:
+1-800-859-8803
Address:
710 Tower Street South, Canada
Servers Locations:
  • Hong Kong
    Hong Kong
  • Amsterdam
    Amsterdam
  • Singapore
    Singapore
  • New York City, New York
    New York City, New York
  • Los Angeles, California
    Los Angeles, California
  • Dallas, Texas
    Dallas, Texas
Servers Locations: 6
  • Hong Kong
    Hong Kong
  • Amsterdam
    Amsterdam
  • Singapore
    Singapore
  • New York City, New York
    New York City, New York
  • Los Angeles, California
    Los Angeles, California
  • Dallas, Texas
    Dallas, Texas
Customer Support: 25
English
Website: English
All languages (25)
English
Support: English
No live chat
United States
United States Accepted
4.1/5
Perfect Hosting Provider
by Trust Host Review
Features: Good
Reliability: Trustworthy
User Friendly: Good
Support: Excellent
Price: Very affordable
Promotion: Good discount
Other Factors: Average
Marry Rose
Author: Marry Rose Last updated: 30 August 2024

Review Hawk Host 2024

Hawk Host has been a familiar name in the hosting world for quite some time now, but does their experience translate to a service that seasoned web professionals and developers can rely on? Let's delve into the details that matter most to experienced users.

Hosting Plans & Pricing: Hawk Host offers a familiar range of plans, from shared hosting to reseller packages and VPS options. While the entry-level shared hosting might entice beginners with its affordability, experienced users will likely gravitate towards their cloud-based VPS offerings or their more robust dedicated server solutions. The pricing, especially for the higher-tier plans, is competitive within the industry, often offering good value for the resources provided.

Ease of Use: The control panel experience is generally positive. Hawk Host utilizes the popular cPanel, a familiar and efficient interface for those accustomed to managing their own server environments. Domain management, email setup, and database administration are all straightforward. However, experienced users looking for more advanced customizations or automation might find the default setup somewhat limiting.

Performance & Server Speed: This is where the rubber meets the road for demanding websites. Hawk Host boasts about its use of SSD storage and LiteSpeed web server technology, both known for their performance benefits. In practical use, their servers generally deliver good speeds, especially for sites hosted on their US and European data centers. However, as with any shared hosting, performance can fluctuate depending on server load. For mission-critical projects, their VPS options with dedicated resources would be a more suitable choice.

Security: Hawk Host provides the basics like free SSL certificates and daily backups. However, advanced users accustomed to implementing their own security measures might find the included security features somewhat sparse. Features like firewalls and malware scanning are available but often come with additional costs or require manual configuration.

Customer Support: Hawk Host offers 24/7 support via live chat and a ticketing system. Their support team is generally responsive and capable of handling common technical issues. However, some users have reported inconsistencies in the level of expertise provided, with occasional wait times during peak hours.

Data Centers: Hawk Host offers a geographically diverse selection of data centers, spanning North America, Europe, and Asia. This allows you to strategically position your website closer to your target audience for optimal latency and user experience.

The Verdict for Experienced Users: Hawk Host presents a mixed bag for seasoned web professionals. Their strong points lie in their competitive pricing, reliable server performance, and user-friendly cPanel interface. However, those who require advanced customization, robust security features out-of-the-box, or highly specialized support might need to consider supplementing their services or opting for their higher-tier plans. Ultimately, for users comfortable with a degree of self-management and who prioritize performance and value, Hawk Host can be a solid choice.

Hawk Host

Hawk Host is committed to providing their customers with top-quality hosting at an affordable price. They offer a 99.9% uptime guarantee and 24/7 customer support. They are also a privately owned and operated company, which means that they are not beholden to shareholders and can focus on providing their customers with the best possible service.

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Hawk Host's rating: Perfect hosting provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. e also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

The PERFECT reputation ranking is for hosting providers that have many registered users and does not receive severe complaints. These providers deserve your peace of mind.

Parameters Score Why did we give this score?
Features 4 Good - We consider a number of factors when rating features, including: usefulness, ease to use, effectiveness, impact.. Hawk Host's feature is excellent. It provides a high level of value to the user and is easy to use and effective.
Reliability 4.2 Mostly credible - Hawk Host consistently meets its promises and delivers on time. They have an excellent customer service record and are very responsive to customer complaints.
User Friendly 3.8 Good - Easy to Use: Hawk Host is very easy to navigate and use. Users will have no trouble finding the information they need or completing tasks.
Support 4.3 Excellent - The support service is excellent. There is a comprehensive user manual and FAQ page. The helpdesk is very responsive and helpful. The support time is very fast and there is live chat with customers. The service supports multiple languages and provides excellent customer service.
Price 4.1 Very affordable - The pricing of Hawk Host is extremely affordable. It is much lower than the average prices of similar services, and there is a lot of flexibility in the price list.
Promotion 3.9 Good discount - Hawk Host offers frequent promotions. Their promotions are attractive and have a wide reach. There are a few bonus programs, discounted codes, or percentage discounts. They have a few conditions for receiving promotions, but their targeted audience is broad. Their rewards programs and loyalty programs are strong, and their discounts and special offers are frequent and appealing.
Other Factors 2.5 Average - The number of customers is moderate, and the partner reviews are mixed. The company's revenue is also moderate.

Pros and Cons

Here are the pros and cons of using Hawk Host as your hosting platform.

Positives

  • 30-Day Money-Back Guarantee.
  • Affordable Hosting Options.
  • Free Weebly Website Builder
  • Easy Domain Transfer: Transferring domains and setting up hosting has been reported to be a breeze

Negatives

  • Slow Servers: Some users have reported that Hawk Host’s servers can be slow, especially when there is a surge in traffic.
  • Downtime: Despite Hawk Host’s 99.9% uptime guarantee, some customers have reported experiencing significant downtime.
  • There have been complaints about Hawk Host’s customer support, with users stating that the support team is not always responsive or helpful.
  • Billing Issues: Some users have reported issues with billing, including lost money when paying invoices.
  • Lack of Communication: Customers have complained about a lack of communication from Hawk Host during outages.
  • Data Loss: There have been reports of data loss, with files being deleted after 30 days without warning.

Interesting facts

They provide a range of hosting services, including shared hosting, reseller hosting, semi-dedicated, and virtual hosting.
Hawk Host has data centers in several locations around the world, including Dallas, Los Angeles, New York City, Amsterdam NL, Singapore SG, Hong Kong China, and Toronto CA.
Hawk Host offers a variety of resources for its customers, including a blog, forums, a support helpdesk, and social media accounts for news updates and announcements.

In conclusion, Hawk Host seems to offer a comprehensive range of services with global infrastructure and affordable pricing. However, they may need to improve their customer support and server speed to enhance user satisfaction. As always, it’s recommended to do thorough research and consider multiple sources before choosing a hosting provider.
 

Hawk Host's FAQs

Who should use Hawk Host?
  • Individuals or businesses looking for a reliable and affordable web hosting provider.
  • Developers who need a powerful and flexible platform for their web applications.
  • Anyone who wants to create a website with ease.
Who should not use Hawk Host?

- Users who require highly specialized hosting solutions.
- Users who need a large amount of storage space.
- Users who are on a very tight budget.

Is Hawk Host easy to use?

Yes, Hawk Host is very easy to use. The cPanel control panel is intuitive and user-friendly, even for beginners. Hawk Host also offers a wide range of tutorials and documentation to help you get started.

Is my website safe on Hawk Host?

Yes, your website is safe on Hawk Host. Hawk Host uses a variety of security measures to protect your website from malware, hackers, and other threats. These measures include:

  • A firewall to block unauthorized access.
  • DDoS protection to prevent malicious attacks.
  • SSL certificates to encrypt your data.
What is the uptime guarantee for Hawk Host?

Hawk Host offers a 99.9% uptime guarantee. This means that your website will be online 99.9% of the time. If your website experiences any downtime, Hawk Host will credit your account.

What are the different types of hosting that Hawk Host offers?

Hawk Host offers a variety of hosting solutions, including:

  • Shared hosting.
  • VPS hosting.
  • Dedicated hosting.
  • Cloud hosting.
Does Hawk Host offer a money-back guarantee?

Yes, Hawk Host offers a 30-day money-back guarantee. If you are not satisfied with your hosting plan, you can cancel your account and receive a full refund.

How can I contact Hawk Host customer support?

Hawk Host offers 24/7 customer support via live chat, phone, and email. You can also find a wealth of helpful information in the Hawk Host knowledge base.

Latest user reviews

Jakfar
• 5 months ago
worst service ever, dont use this hosting2 times i use this got suspended cause violation network attacks
Ultra Dex
• 7 months ago
The worst ever service. You can’t even place order
Ultra Dex
• 9 months ago
The worst ever service. You can’t even place order
John Asendorf
• 11 months ago
I have been a customer of Hawk Host for over 20 years and, since day one, they have been a joy to work with. Their reseller offerings are spectacular and their support is top notch.
Jim Seybert
• 11 months ago
As a non-tech savvy sole proprietor, I have appreciated Hawk Host’s excellent customer service for 20+ years. They respond quickly to the rare service tickets and take time to explain what I need to do.
Steve Kennison
• 11 months ago
I signed up for this on Black Friday during a sale. I wound up getting my plan really cheap prepaid for 1 year. I needed to move my wordpress site over from my old host and I was having a lot of problems making it happen.As a last ditch effort I reached out to their support... With some info from me they were able to move the site.I was truly at the end of my rope and am very happy so far with hawk host.
黃思綾
• 12 months ago
Never choose this hosting company again. Have been using their service more than 1 year and chose auto subscription payment.paid via PayPal on 2023/11/13 for small-size website service duration from 2023/11/14-2023/12/13, found out the fact on 2023/12/01 ( cuz they’ll definitely cut off your service immediately).Anyway the CS team told me the reason is payment on hold in paypal side, as a result I contacted with PayPal for querying, after 1-2 days still no response from them, therefore, I applied for a dispute.Then here’s the reply from the team: we will not take any further action on resolving this issue until the dispute is closed which will result in your hosting service and all associated data being terminated.After that thus I paid with another credit card, they’re still suspending the service you should get even say your payment makes them confused.What a great support team, if you want to experience what is support yourself, please choose them
Donnie Driskell
• 1 years ago
I have not had any negative experiences with Hawk Host. Their uptime is great. Most all the time, I have good experience with the tech staff as well as the CEO.
John Smith
• 1 years ago
I host sites with them on shared accounts for several years and I currently manage 7 accounts there. Undoubtedly, it has been one of the best hosting companies I've ever tested, with amazing support and great plan structures for really decent prices.I'm very surprised to read some negative reviews here as they really deserve better recognition.
suresh raina
• 1 years ago
Literally poor service and down time is high and bad support. Many issues with payments as well. Better choose any other standard hosting service.

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Hawk Host's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
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User reviews of Hawk Host

This is a place to share experience with Hawk Host. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

3.3

Rated by 59 users

5
25
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9
3
5
2
0
1
20
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0
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Hawk Host's Coupons

Browse all bonuses and promotions offered by Hawk Host, including their first deposit bonus and other generous promotions.

25% Off for all Plan
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25% Off Recurring - Share Hosting Coupons
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40% Off for first year
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30% Off Reseller Hosting For Lifetime
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Reseller Hosting Promos
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