Shinjiru Review

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Shinjiru is a leading web hosting provider that has been in operation since 2000. The company’s mission is to protect privacy, a fundamental human right. They offer a variety of services including offshore web hosting, dedicated servers, cloud platform, and Microsoft solutions.


About Shinjiru:
Owner/CEO:
Terence Choong
Established:
2000
Phone:
+60 3-7987 1191
Email:
N/A
Address:
19-02 Wisma Laxton, Jalan Klang Lama, 58100 Kuala Lumpur
Servers Locations:
  • Bulgaria
    Bulgaria
  • Hong Kong
    Hong Kong
  • Lithuania
    Lithuania
  • Luxembourg
    Luxembourg
  • Malaysia
    Malaysia
  • Holland
    Holland
  • Russia
    Russia
  • Show all
Servers Locations: 8
  • Bulgaria
    Bulgaria
  • Hong Kong
    Hong Kong
  • Lithuania
    Lithuania
  • Luxembourg
    Luxembourg
  • Malaysia
    Malaysia
  • Holland
    Holland
  • Russia
    Russia
  • Singapore
    Singapore
Customer Support: 1
English
Website: English
All languages (1)
English
Support: English
Live chat
United States
United States Accepted
2.5/5
Questionable Hosting Provider
by Trust Host Review
Features: Average
Reliability: Somewhat credible
User Friendly: Average
Support: Average
Price: Fair value for money
Promotion: Average coupon
Other Factors: Average
Lioniel Richard
Author: Lioniel Richard Last updated: 30 August 2024

Review Shinjiru 2024

Shinjiru has been a prominent name in the Asian web hosting market for over two decades, and their experience shows in the depth and breadth of their offerings. While they might not be a household name in some parts of the world, experienced users like webmasters and system admins will find a lot to appreciate in Shinjiru's focus on performance, security, and providing the tools professionals need.

Hosting Plans and Pricing: Something for Everyone

One of the first things that grabs your attention is the sheer variety of hosting solutions Shinjiru offers. From shared hosting for simple websites to robust dedicated servers for mission-critical applications, they seem to have every base covered. They also offer more niche products like VPS hosting, cloud hosting, and reseller hosting, all with different tiers depending on your resource requirements. This means you can start small and scale up as your needs grow, without having to jump ship to another provider.

Price-wise, Shinjiru sits comfortably in the mid-range. They aren't the cheapest option out there, but their pricing is competitive considering the features and performance they offer. For experienced users who understand the value of reliable uptime and robust security, the cost is justified.

Ease of Use: A Mixed Bag

Shinjiru's control panel is where things get a bit interesting. Instead of the industry-standard cPanel, they use Plesk. While Plesk is still a powerful and feature-rich control panel, the switch might require a slight learning curve for those used to cPanel. That said, Plesk is no slouch and offers comparable, if not more, functionality for managing your hosting environment.

One area where Shinjiru excels in user experience is their well-structured knowledge base. It's packed with detailed articles and tutorials covering a wide range of topics, making it a valuable resource for both beginners and seasoned users.

Performance and Security: Built for Speed and Reliability

Shinjiru's commitment to performance is evident in their infrastructure. They utilize data centers strategically located in Asia, Europe, and the United States, allowing you to choose a server geographically close to your target audience. This strategic placement minimizes latency and ensures fast loading times for your website visitors.

Security is another area where Shinjiru shines. They offer free SSL certificates with all their hosting plans, ensuring secure data transmission and boosting your website's SEO ranking. Additionally, they provide advanced security features like DDoS protection, firewalls, and malware scanning, giving you peace of mind knowing your website is in safe hands.

Customer Support: Responsive and Knowledgeable

Shinjiru offers 24/7 customer support via live chat, email, and phone. While their phone support might not be toll-free in all regions, their live chat is responsive and helpful. In our experience, their support team is well-versed in their products and can provide quick and efficient assistance when needed.

Verdict: A Solid Choice for Professionals

Overall, Shinjiru presents a compelling case for experienced users seeking a reliable and feature-rich hosting solution. Their strong focus on performance, security, and a wide range of hosting options makes them suitable for various projects. While the use of Plesk might be a minor adjustment for some, the platform's capabilities and Shinjiru's robust knowledge base make the transition manageable.

Shinjiru

Shinjiru is a leading web hosting provider that has been in operation since 2000. The company’s mission is to protect privacy, a fundamental human right. They offer a variety of services including offshore web hosting, dedicated servers, cloud platform, and Microsoft solutions.

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Shinjiru's rating: Questionable hosting provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. e also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

Due to the many negative reviews from users, we have rated this site as
Questionable reputation. This means that the platform has a history of receiving negative feedback. We cannot that guarantee you will not experience the same issues.

Parameters Score Why did we give this score?
Features 2.5 Average - We consider a number of factors when rating features, including: usefulness, ease to use, effectiveness, impact.. Shinjiru's feature is good but not great. It provides a significant amount of value to the user, but there is still room for improvement.
Reliability 2.5 Somewhat credible - Shinjiru generally meets its promises and delivers on time. They have a good customer service record and are responsive to customer complaints.
User Friendly 2.5 Average - Somewhat Easy to Use: The website is generally easy to navigate and use. Users may have some minor difficulties finding the information they need or completing tasks.
Support 2.5 Average - The support service is fair. There is a user manual and FAQ page, but they may not be comprehensive. The helpdesk may be slow to respond, but it is generally helpful. The support time may be slow, but there may be live chat with customers. The service may support multiple languages, but not all.
Price 2.5 Fair value for money - The pricing of Shinjiru is fair. It is comparable to the average prices of similar services, and there is some flexibility in the price list.
Promotion 2.5 Average coupon - Shinjiru offers occasional promotions. Their promotions are average and have a moderate reach. There are a few bonus programs, discounted codes, or percentage discounts. They have some conditions for receiving promotions, and their targeted audience is fairly broad. Their rewards programs and loyalty programs are okay, but their discounts and special offers are few and far between.
Other Factors 2.5 Average - The number of customers is moderate, and the partner reviews are mixed. The company's revenue is also moderate.

Pros and Cons

Here are the pros and cons of using Shinjiru as your hosting platform.

Positives

  • Offers robust offshore hosting options for enhanced privacy and data protection.
  • They provide reliable performance with minimal downtime.
  • Has responsive and knowledgeable customer support.
  • They place an emphasis on security with features like firewalls and DDoS protection.
  • Range of hosting plans, including shared hosting, dedicated servers, VPS hosting, cloud hosting, and offshore hosting.

Negatives

  • Pricing may be relatively higher compared to some other providers.
  • They have limited options for Windows hosting.
  • Technical complexity for self-managed hosting plans.
  • Some users may find the user interface less intuitive compared to other providers.

Interesting facts

Having been providing offshore web hosting services since 2000.
8 offshore locations, offering customers a wide network choice for their business.
Has its own Anti-DDoS Attack network, dedicated servers, and IP addresses, ensuring robust security for your web services.
Provides offshore shared hosting, VPS hosting, private email hosting, dedicated servers, and all the tools you need for your protection.
Shinjiru is an ICANN accredited domain Registrar. They are also the only offshore web hosting provider that is ISO9001:2008 accredited.
Partnerships: Shinjiru works closely with many industry-leading partners to provide cutting-edge technology in the web hosting industry2.

Shinjiru's FAQs

What is Shinjiru's uptime guarantee?

We offer a 99.9% uptime guarantee, ensuring your website is accessible and reliable.

How do I register a domain with Shinjiru?

Simply visit our website, search for your desired domain, and follow the registration process.

What payment options does Shinjiru accept?

We accept major credit cards, PayPal, and bank transfers for your convenience.

How can I contact Shinjiru's support team?

Our 24/7 support team is available via live chat, email, and phone to assist with any questions or issues.

Where can I find user reviews of Shinjiru?

You can read unbiased customer testimonials on independent review platforms such as Trustpilot and Google My Business.

Does Shinjiru offer any promotions or discounts?

We offer exclusive promotions and discounts for new and returning customers. Check our website regularly for the latest offers.

How do I transfer my domain to Shinjiru?

Contact our support team, and they will guide you through the transfer process seamlessly.

What are the technical specifications of Shinjiru's hosting services?

Our hosting plans include features such as unlimited storage, bandwidth, SSL certificates, and more. Visit our website for detailed specifications.

How can I optimize my website for performance with Shinjiru?

Our support team provides expert advice and resources to help you improve website speed, security, and search engine visibility.

What makes Shinjiru stand out from other hosting providers?

We prioritize customer satisfaction, offering exceptional support, reliable infrastructure, and innovative features to empower your online presence.

Latest user reviews

Mark Hermann
• 2 months ago
best services provider ever.reply to tickets within minutes
RP
• 2 months ago
We have never let you down, the support and financial service are always helpful. I recommend!
Vanns Slab
• 2 months ago
Hi, i just wanna share how great these guys are, eventhough when i bought their domain and service, spamhaus keep aiming for their service, their support showed perseverance and keep on helping me every step of the way with cloudflare, and troubleshooting etc. i hope that shinjiru keeps on thriving and give more deals so that i can use more services here as im so happy working with a such efficient offshore hosting company
Rakoto Andri
• 2 months ago
YOU'VE BEEN WARNED!!! It is 100% scam: here is how they process: I buy a DN (Domain Name) that I manage as I do for all other sites that I create. Weird-1: barely 2 hours after opening the account, requests from several PCs and an iPhone (ios13) from their location launching bad scrypt to my DN (the site is not yet published and no one knows the DN... Only me and them knows). Weird-2: they remove the IP linked to the server... why!??? (So any DN you use points nowhere n propagation is not possible), Weird-3: they delete all the history of their request in cpanel and send an email to scare you that spamhaus will block your site (I contacted spamhaus about what is happening -> "your problem is from your hosting server"). Weird-4: they locks by password the public folder and changes the permission to 0(execute) and 0(read). Weird-5: they creates the .ini file in the public folder (weird???). Then, suggests you to use cloudflare to bother you waiting 48hours for a DN propagation that points nowhere (the server have no ip config anymore), then cheats you into paying for another service to make everything returning to normal... And i search and found that they have no real address on their website (only skype Lia & Tom ;-D and some award pics downloaded from jesus's cloud service)... I had enough, they are saints and problem is jesus's fault. Asking for help from their service is a waste of time, like talking to a messenger's bot, the conversation is aimed to what you're there for paying more, taking you for an idiot who's there to pay more. That's enough information to know who they are... YOU'VE BEEN WARNED!!!
mins koert
• 2 months ago
Perfect communication and customer relationship
SPC vivo
• 2 months ago
To be short and Honest, this company response time to issues is really great, im really enjoying my time with them.
Mohamad
• 2 months ago
The only one that actually works offshore.
Rutger
• 2 months ago
I have been with Shinjiru for about a year. So far a very good experience. With a recent problem i was helped very well by Anas from the Shared Hosting team.
Tricia Walker
• 3 months ago
Support is not what is used to be. My website is having so many issue lately. It takes over an hour just to get the URL for Cpanel. I can't log in because the quick link is broken. I tried resetting my password from the panel and it doesn't work. I asked for the URL and can't get a freaking response. I'm sitting here waiting with no options.
Khalil Ahmad
• 3 months ago
BEWARE !!!Their VPS is not managed and they are hiding this info.I purchase and found this after that. Support did not cooperate. Even cancelation caused my more than 50% loss and waste of time of many days.

Payment method
Show all (10)

PayPal
PerfectMoney
Bitcoin
Visa
MasterCard
Diners
Amex
American Express

Shinjiru's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
User reviews ({totalReview})

User reviews of Shinjiru

This is a place to share experience with Shinjiru. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

4.6

Rated by 563 users

5
419
4
117
3
8
2
1
1
18
0
0
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Shinjiru's Coupons

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