ScalaHosting Review 2026

User reviews (1463)

ScalaHosting (Scala Hosting LLC) is a US-based hosting provider founded in 2007 and headquartered in Dallas, Texas. It focuses heavily on managed cloud VPS and promotes its proprietary SPanel control panel as a cPanel/WHM alternative, alongside security tooling such as SShield.


About ScalaHosting:
Owner/CEO:
Hristo Rusev
Established:
2007
Phone:
+1 469-217-6967
Address:
Dallas, Texas, United States
Servers Locations:
  • Data centrer in au
    Sydney
  • Data centrer in bg
    Sofia
  • Data centrer in ca
    Montreal
  • Data centrer in de
    Frankfurt
  • Data centrer in fr
    Paris
  • Data centrer in gb
    London
  • Data centrer in ie
    Ireland
  • Show all
Servers Locations: 16
  • Sydney
    Sydney
  • Sofia
    Sofia
  • Montreal
    Montreal
  • Frankfurt
    Frankfurt
  • Paris
    Paris
  • London
    London
  • Ireland
    Ireland
  • Mumbai
    Mumbai
  • Tokyo
    Tokyo
  • Seoul
    Seoul
  • Singapore
    Singapore
  • Oregon
    Oregon
  • New York
    New York
  • Ohio
    Ohio
  • Virginia
    Virginia
  • Dallas
    Dallas
Customer Support: 8
English
Website: English
All languages (8)
English
Support: English
Live chat
United States
Service Available
4.7/5
Top-Tier Provider
Features Excellent
Reliability Trustworthy
User Friendly Excellent
Support Excellent
Price Very affordable
Promotion Very generous
Other Factors Excellent
Author

Andrew Cross

Last updated: 27 January 2026

ScalaHosting

ScalaHosting (Scala Hosting LLC) is a US-based hosting provider founded in 2007 and headquartered in Dallas, Texas. It focuses heavily on managed cloud VPS and promotes its proprietary SPanel control panel as a cPanel/WHM alternative, alongside security tooling such as SShield.

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Pros and Cons

Here are the pros and cons of using ScalaHosting as your hosting platform.

Positives

Excellent reputation on major review platforms (Trustpilot/G2/HostAdvice).
Strong managed VPS proposition (SPanel + security tooling + migrations).
Broad location coverage (useful for latency-sensitive projects).
Agency/reseller-friendly features (white-label angle, multi-account management).

Negatives

Support is English-only (can be a blocker for non-English teams).
Renewal pricing can jump after initial discounts (noted in HostAdvice expert review).
Money-back messaging varies: marketing emphasizes “anytime unconditional money-back,” while KB refund policy describes a 30-day framework and “new clients only” conditions.

Interesting facts

Discover the unique features that make ScalaHosting stand out

Founded 2007; HQ Dallas (Scala Hosting LLC).

Global locations across US/EU/APAC (native + integrated cloud + AWS).

SPanel ecosystem + SPanel UI translations (multi-language UI).

Payments: card, PayPal, bank transfer; supports automatic payments.

ScalaHosting's rating Top-Tier Provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. We also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

Strong reputation and consistent customer trust. Mature operations, transparent terms, and reliable support—well-suited for business-critical hosting.

Features
4.7 /5 Excellent

Feature depth is a clear highlight in many cases. Across typical offerings from ScalaHosting, users often get free SSL, automatic backups, streamlined setup, and strong security options like DDoS protection and malware scanning. Performance tooling—such as SSD/NVMe, caching, and a CDN—is commonly available. Tools like staging and one-click restore tend to be clearly presented, with fewer forced add-ons. Transparent resource limits (CPU/RAM/IO) and built-in performance controls are major positives.

Reliability
4.6 /5 Trustworthy

High reliability is supported by measurable results and mature operations. With ScalaHosting, we commonly expect sustained uptime at ≥ 99.99%, fast and stable in-region TTFB (often p50 ≤ 200ms and p95 ≤ 500ms), and resilient load behavior (very low error rate, commonly ≤ 0.1%, no crashes, and fast recovery). When incidents happen, communication and remediation are typically timely and professional.

User Experience
4.7 /5 Excellent

The overall experience is polished and beginner-friendly. Setup is straightforward, the dashboard is clean, and common tasks—buying a plan, connecting a domain, installing WordPress, creating email—are simple with ScalaHosting. Tools like cPanel/Plesk, one-click install, staging, and auto SSL usually work smoothly, supported by clear guides and helpful error messaging. Performance tools (cache/CDN/PHP settings) are easy to find and configure.

Support
4.9 /5 Excellent

Support is consistently responsive and capable. With ScalaHosting, help is commonly available 24/7 via live chat and tickets (sometimes phone). Replies are fast, answers are clear, and issues are handled end-to-end. Documentation and incident communication are usually strong. In measurement-based checks, chat first response is often ≤ 2 minutes, ticket/email first response ≤ 60 minutes, and most common issues are resolved within 12–24 hours.

Pricing
4.6 /5 Very affordable

Pricing is typically clear and the value proposition is strong. With ScalaHosting, advertised prices often align with what most users pay, renewals are reasonable, and key needs—SSL, backups, and basic security—are included instead of sold as expensive add-ons. Billing is straightforward, and surprise fees are uncommon.

Promotions
4.6 /5 Very generous

Promotions are straightforward and genuinely valuable. With ScalaHosting, discounts usually apply reliably at checkout, conditions are clearly explained (eligible plans, duration, renewal visibility), and deals are not hidden behind confusing terms. Promotions still look fair after factoring in renewals and common add-ons.

Other Factors
4.7 /5 Excellent

Transparency and operational maturity are strong. With ScalaHosting, legal identity and contacts are clear, refund/SLA terms are consistent, and a public status page may be available. Handling of abuse/DMCA is typically mature, and privacy/compliance practices are clearly explained (e.g., GDPR where relevant). “Surprise clauses” are uncommon and policy language is generally consistent.

In conclusion, ScalaHosting is a reliable and affordable option for web hosting. It offers a variety of plans to suit different needs, and its performance, security, and customer support are highly rated. However, it’s always a good idea to consider your specific needs and budget before choosing a web hosting service.

ScalaHosting's FAQs

What is ScalaHosting's uptime guarantee?

We offer a 99.9% uptime guarantee, ensuring your website remains accessible almost 100% of the time.

How can I register a domain name with ScalaHosting?

Visit our website, search for your desired domain, and follow the simple registration process.

What payment methods do you accept?

We accept major credit cards, PayPal, and Bitcoin for your convenience.

What type of support do you offer?

Our dedicated support team is available 24/7 via live chat, email, and phone to assist with any queries or technical issues.

What are the user reviews about ScalaHosting?

We consistently receive positive feedback from our customers, who appreciate our excellent uptime, reliable support, and user-friendly interface.

Do you offer any promotions or discounts?

Yes, we offer various promotions and discounts throughout the year. Subscribe to our newsletter or visit our website for the latest offers.

Can I upgrade my hosting plan later on?

Yes, we offer a range of hosting plans to suit different needs. You can easily upgrade to a higher-tier plan as your website grows.

How do I migrate my existing website to ScalaHosting?

We provide free website migrations for new customers. Our expert team will transfer your website seamlessly with minimal downtime.

Do you offer any specialized hosting solutions?

Yes, we offer specialized hosting solutions for WordPress, Magento, and other popular platforms, optimizing performance and security.

What makes ScalaHosting stand out from other hosting providers?

We differentiate ourselves through our ultra-fast SSD hosting, premium SPanel control panel, and exceptional support, ensuring a superior user experience for all our customers.

Latest user reviews

Susanne Karlsen
• 6 months ago
I can’t imagine using any other provider. Cybersecurity is crucial for my business, and Scalahosting hosting provider is ahead of the game. They offer strong firewalls, automated backups, and proactive monitoring.
Raul Harmon
• 6 months ago
Great web host for hosting my basic websites. Their ssd hosting is super fast compared the speed I have had with my previous hosting provider.
Isabel Bannan
• 7 months ago
Really awesome hosting service is available from Scalahosting. It really comprises the price your pay and they are quick to their customer for any queries. If you are planning to buy go for it, you will get satisfied.
Henrik Ryhänen
• 7 months ago
I've been impressed with the overall quality of their service. It's easy to use, customer support is responsive and helpful - that is very important to me. Because time is money in the business. Great price range.
Marie Faerber
• 7 months ago
The Support team is unlike any I have ever repeatedly worked with - absolutely amazing, very professional and always willing to help out with the best in class support service. The platform is very straightforward and easy to setup and start creating websites.
Georgia Cunningham
• 7 months ago
Very kind, easy to work with, and exceptional service and value.I'm impressed with Scalahosting's support team. Always willing to assist me over and over again with even the smallest request.
Anna Swanson
• 7 months ago
Easy to use and functional.Great customer support.Years in business and trustworthy.Affordable prices.I recommend to use them with no doubt. All is simple and clear for me.
Brooke Schaw
• 7 months ago
The pricing is one of the reasons I'm thrilled with Scalahosting. It's incredibly affordable, especially considering the quality you get—unlimited bandwidth, free SSL, and a user-friendly SPanel control panel that makes managing my site a breeze.
Benjamin D'Aubigne
• 7 months ago
Scalahosting rocks, they are the best company and I am very happy that I transferred my site over to them. Servers are stable and I haven't noticed any downtime. SPanel has a nice interface and it's really very easy.
Frederique Bourget
• 8 months ago
Scalahosting is a perfect company for hosting a Wordpress blog as their services are Wordpress-friendly and cost not much. Support is prompt, responsive and helpful around the clock.

Payment method

PayPal is accepted at ScalaHosting
Visa is accepted at ScalaHosting
MasterCard is accepted at ScalaHosting
BankTranfer is accepted at ScalaHosting

ScalaHosting's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
Kubernetes
User reviews (1463)

User reviews of ScalaHosting

This is where you can share your experience with ScalaHosting. Read other users' reviews or write your own to highlight its pros and cons based on real use.

5

Reviewed by 1463 users

5
1407
4
48
3
5
2
1
1
2
0
0
Share your opinion with the community. Maybe you can help someone.
Write a review
Honest user's ratings is our #1 priority! So bookmakers can't pay to change or delete reviews.
6 months ago
Ahead of the game.
I can’t imagine using any other provider. Cybersecurity is crucial for my business, and Scalahosting hosting provider is ahead of the game. They offer strong firewalls, automated backups, and proactive monitoring.
6 months ago
Great web host for hosting my basic websites
Great web host for hosting my basic websites. Their ssd hosting is super fast compared the speed I have had with my previous hosting provider.
7 months ago
Really awesome hosting service.
Really awesome hosting service is available from Scalahosting. It really comprises the price your pay and they are quick to their customer for any queries. If you are planning to buy go for it, you will get satisfied.
7 months ago
I've been impressed with the overall quality of their service.
I've been impressed with the overall quality of their service. It's easy to use, customer support is responsive and helpful - that is very important to me. Because time is money in the business. Great price range.
7 months ago
Aabsolutely amazing, very professional.
The Support team is unlike any I have ever repeatedly worked with - absolutely amazing, very professional and always willing to help out with the best in class support service. The platform is very straightforward and easy to setup and start creating websites.
7 months ago
Very kind, easy to work with, and exceptional service and value.
Very kind, easy to work with, and exceptional service and value.I'm impressed with Scalahosting's support team. Always willing to assist me over and over again with even the smallest request.
7 months ago
Easy to use and functional.
Easy to use and functional.Great customer support.Years in business and trustworthy.Affordable prices.I recommend to use them with no doubt. All is simple and clear for me.
7 months ago
I'm thrilled with Scalahosting.
The pricing is one of the reasons I'm thrilled with Scalahosting. It's incredibly affordable, especially considering the quality you get—unlimited bandwidth, free SSL, and a user-friendly SPanel control panel that makes managing my site a breeze.
7 months ago
Happy customer.
Scalahosting rocks, they are the best company and I am very happy that I transferred my site over to them. Servers are stable and I haven't noticed any downtime. SPanel has a nice interface and it's really very easy.
8 months ago
Scalahosting is a perfect company for hosting a Wordpress blog.
Scalahosting is a perfect company for hosting a Wordpress blog as their services are Wordpress-friendly and cost not much. Support is prompt, responsive and helpful around the clock.
Glossary.tab_nav_detail.bonuses

ScalaHosting's Coupons

Below is the list of currently valid coupons provided by ScalaHosting. Please review the available offers and try applying them at checkout. If a coupon does not work, it may have regional restrictions, usage limits, or may have expired since our last verification.

Holiday Deal: Up to 78% OFF Web Hosting
United States

Web Hosting: Up to 78% OFF
Has bonus worked for you?
NOT REQUIRED

Holiday Deal: Up to 50% OFF Unmanaged Cloud VPS
United States

Full root access, multiple OS options, and a free control panel for advanced users.
Has bonus worked for you?
NOT REQUIRED

Holiday Deal: Up to 68% OFF Managed Cloud VPS Hosting
United States

Managed Cloud VPS: Up to 68% OFF with 24/7 Expert Technical Support.
Has bonus worked for you?
NOT REQUIRED

* TrustHostReview publishes professional hosting reviews with full editorial independence. We use the same transparent standards for every provider. Sometimes we may receive compensation from companies listed here, but it never influences our testing, conclusions, or rankings. Any compensation simply helps cover operating costs like account purchases, testing, and reviewer royalties.