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bigrock.in Review 2026

User reviews (220)

BigRock is India’s leading domain registration and web hosting company. They offer a wide range of services including domain and web hosting, website builder, and managed SEO services. BigRock provides robust web hosting with quick response times, enhanced security, and maximum uptime. They offer various hosting plans tailored to specific needs, including shared hosting, VPS hosting, and dedicated server hosting. 

Visit Site bigrock.in

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Available coupons 7
About bigrock.in:
Owner/CEO:
Endurance International Group
Established:
2010
Phone:
1-800-266-7625
Email:
[email protected]
Address:
Western Express Hwy Fl 5 Unit No 501, Mumbai, Maharashtra, 400063, India
Servers Locations:
  • Data centrer in in
    India
  • Data centrer in us
    USA
Servers Locations: 2
  • India
    India
  • USA
    USA
Customer Support: 1
English
Website: English
All languages (1)
English
Support: English
All languages (2)
Live chat
United States
Service Available
4.1/5
Top-Tier Provider
Features Good
Reliability Mostly credible
User Friendly Good
Support Excellent
Price Affordable
Promotion Very generous
Other Factors Average
Pimploy Sinakorn
Author

Pimploy Sinakorn

Last updated: 30 March 2026

bigrock.in

BigRock is India’s leading domain registration and web hosting company. They offer a wide range of services including domain and web hosting, website builder, and managed SEO services. BigRock provides robust web hosting with quick response times, enhanced security, and maximum uptime. They offer various hosting plans tailored to specific needs, including shared hosting, VPS hosting, and dedicated server hosting. 

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Pros and Cons

Here are the pros and cons of using bigrock.in as your hosting platform.

Positives

Outstanding technical support team with consistent praise for specific technicians (e.g., Mukund Narayan Choudhary) who resolve complex DNS and website bugs in real-time
Leading domain registrar in India offering a vast selection of TLD extensions at competitive local price points, ideal for domestic business launches
Highly responsive 24/7 customer service available via live session and chat, with users reporting successful step-by-step guidance for non-technical owners
Proven strategic stability with over a decade of operational history in the South Asian market, serving as a trusted partner for long-term domain management
Offers a specialized 'Grievance Officer' channel for escalated disputes, providing an additional layer of accountability for complex billing and activation issues
Integrated website builder and SEO tools provided as part of the hosting ecosystem to help small businesses gain early digital traction

Negatives

Substantial price increases upon renewal that can catch budget-conscious users off guard after the initial promotional period ends
Reports of significant delays in domain activation post-payment, sometimes requiring users to wait multiple days for manual verification or configuration
Inconsistent sales support where users have reported receiving international calls at inconvenient times (e.g., 3:00 AM) despite requesting email contact
Limited technical support depth among newer frontline staff, with reports of agents disconnecting calls or failing to provide ETA for backend fixes
Server overcrowding reported on lower-tier shared plans which can lead to website performance issues after the initial three months of service
Strict refund policies where delays in support resolution can sometimes push users outside of the 30-day money-back guarantee window

Interesting facts

Discover the unique features that make bigrock.in stand out

Founded in 2010 and has since become one of India's largest and most recognized brands in the domain registration and web hosting market

Now part of the Newfold Digital conglomerate, sharing corporate leadership and infrastructure with global brands like Bluehost and HostGator

Maintains a massive physical customer advocate presence in India, specifically tailored to the unique technical and billing needs of the domestic market

Was one of the first major Indian hosts to offer a comprehensive white-label Reseller program, enabling thousands of local entrepreneurs to start their own hosting businesses

Implements a specialized 'DNS Zone Cleanup' service where technical staff actively help users remove compromised third-party records to fix ad account errors

Actively participates in local digital empowerment initiatives, often sponsoring tech conferences and entrepreneurship workshops across major Indian cities

bigrock.in's rating Top-Tier Provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. We also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

Strong reputation and consistent customer trust. Mature operations, transparent terms, and reliable support—well-suited for business-critical hosting.

Features
3.8 /5 Good

Comprehensive local hosting suite featuring cPanel, specialized email hosting, website builder, and a wide variety of domain extensions for the Indian market

Reliability
3.5 /5 Mostly credible

Generally stable uptime for long-term customers; however, some users report server overcrowding leading to performance degradation after the first few months

User Experience
4 /5 Good

Functional management interface designed for both individuals and resellers; onboarding is straightforward, though some advanced DNS cleanup tasks require support intervention

Support
4.2 /5 Excellent

High-quality 24/7 technical support with consistent praise for agents like Mukund and Ranjitha; technicians are noted for manually fixing DNS bugs and compromised site errors

Pricing
3.5 /5 Affordable

Competitive introductory pricing for the Indian segment; however, renewal costs are significantly higher, and billing delays can lead to activation issues

Promotions
4.2 /5 Very generous

Strong promotional activity with frequent deep discounts on domain registrations and hosting bundles; high visibility through major local affiliate networks

Other Factors
2.8 /5 Average

Operates under the Newfold Digital umbrella (formerly EIG); merger has introduced operational complexities and concerns over long-term resource consolidation

bigrock.in's FAQs

Who should use BigRock hosting?
  • Individuals or businesses looking for a reliable and affordable web hosting provider in India.
  • Developers who need a powerful and flexible platform for their web applications.
  • Anyone who wants to create a website with ease.
Who should not use BigRock hosting?

- Users who require highly specialized hosting solutions.
- Users who need a large amount of storage space.
- Users who are on a very tight budget and need the cheapest option available.

Is BigRock easy to use?

Yes, BigRock is very easy to use. The cPanel control panel is intuitive and user-friendly, even for beginners. BigRock also offers a wide range of tutorials and documentation to help you get started.

Why is my website safe on BigRock?

Yes, your website is safe on BigRock. BigRock uses a variety of security measures to protect your website from malware, hackers, and other threats. These measures include:

- A firewall to block unauthorized access
- DDoS protection to prevent malicious attacks
- SSL certificates to encrypt your data

What is the uptime guarantee for BigRock?

BigRock offers a 99.9% uptime guarantee. This means that your website will be online 99.9% of the time. If your website experiences any downtime, BigRock will credit your account.

What are the different types of hosting that BigRock offers?

BigRock offers a variety of hosting solutions, including:

  • Shared hosting
  • VPS hosting
  • Dedicated hosting
  • Cloud hosting
Does BigRock offer a money-back guarantee?

Yes, BigRock offers a 30-day money-back guarantee. If you are not satisfied with your hosting plan, you can cancel your account and receive a full refund.

How can I contact BigRock customer support?

BigRock offers 24/7 customer support via live chat, phone, and email. You can also find a wealth of helpful information in the BigRock knowledge base.

What are BigRock's server locations?

BigRock has data centers in India, the United States, and Europe. This means that your website will be hosted on a server that is close to your visitors, which will improve your website's loading speed.

Does BigRock offer a free trial?

No, BigRock does not offer a free trial. However, they do offer a 30-day money-back guarantee, so you can try their services risk-free.

What is BigRock's refund policy?

BigRock offers a 30-day money-back guarantee. This means that you can cancel your hosting plan at any time within 30 days of your purchase and receive a full refund.

How do I transfer my website to BigRock?

BigRock offers a free website transfer service. This means that you can transfer your website from another hosting provider to BigRock without any hassle.

Latest user reviews

NW
Naren Wadhwani
• 1 years ago
I have shared Windows hosting with BigRock. Glad I made the switch from GoDaddy. BigRock teams are a pleasure to work with. They are always reachable, extremely courteous, and able to resolve all issues in a single call. I will now consolidate my other services with them. Recommend them very highly.
AS
Ashish Shelar
• 1 years ago
Glad that we chose this ace provider for our VPS hosting for the first time ever. The only hiccup is the support which is busy in most cases, but they are very diligent and resolve the query in no time!
DV
Dattaraj Vidyasagar
• 1 years ago
I have about 15+ domains purchased and hosted on BigRock. I greatly appreciate the way the BigRock support team help you at a lightning fast speed. The entire people in the support team are quite knowledgeable and very courteous, polite and quick in taking decisions and giving minute help. Thank you so much for the great services...!
Vh
vijet hegde
• 1 years ago
BigRock support team is really excellent. I am happy with their product and service. c panel they provide is extremely useful. one can build an excellent website from the tools they provide like c panel which is totally free.
SS
Sharad Singhvi
• 1 years ago
We launched the website for maker maxity project by our brand, in 2017 and since then we have used the services of BigRock for many a projects online and we are satisfied with their support for web hosting and managed SEO. Though our traffic was in limits, we scaled as we went ahead and got positive results from the same. Thanks a ton to this wonderful team !
SS
Subho Pati Sanyal
• 1 years ago
Been using Big Rock for all our domain and hosting needs since 2012 and have never had a chance to complain. The products and features are great and support services are super awesome.
NA
Noel Ashton
• 1 years ago
This has been a good experience so far. You can trust BigRock's solid support team and their plans are up to date with good tools to maneuver. As an entrepreneur, you want a bankable brand to work with and with BigRock we have been good so far..
MP
Mohinder Paul
• 1 years ago
I am a loyal customer of BigRock and bought several domains and websites from this company. Also I was am affiliate member of this company and sent several other clients to this website through my affiliate link. But this company never paid my earned referral commission and now they have updated their website design and I am unable to find the dashboard to check my earned amount whereas it was showing earlier.
WP
Walter Perry
• 1 years ago
Great job! I have utilized their VPS service for the past six months. The speed is amazing, I have never encountered slow speed problems, and they offer fast customer support. They resolved my issue quickly. My top choices are Big Rock and DedicatedCore. Thank you, Big Rock, for your valuable assistance.
A
Akshay
• 1 years ago
Poor customer service they don't response quickly, i recently buy a domine it was perfectly works, but when i change my name server the notification shows "Your domain will start resolving to your hosting in 24-72 hours" already it taken 4 days but no change, and i updated contact details also.

bigrock.in's Features

Money-Back Guarantee Money-Back Guarantee
Hourly Payments Hourly Payments
Monthly Payments Monthly Payments
Yearly Payments Yearly Payments
Domain Purchase Domain Purchase
REST API REST API
DDOS Protection DDOS Protection
Crypto Accepted Crypto Accepted
Affiliate Program Affiliate Program
Load Balancers Load Balancers
WordPress Hosting WordPress Hosting
VPS Hosting VPS Hosting
Cloud Hosting Cloud Hosting
Shared Hosting Shared Hosting
Website Builder Website Builder
Email Hosting Email Hosting
SSL Certificate(Free) SSL Certificate(Free)
Backup Services Backup Services
CDN Services CDN Services
Unlimited Hosting Unlimited Hosting
Object Storage Object Storage
Kubernetes Kubernetes
WooCommerce Hosting WooCommerce Hosting
Dedicated Server Dedicated Server
Reseller Hosting Reseller Hosting
Malware Scanner Malware Scanner
Two-Factor Authentication (2FA) Two-Factor Authentication (2FA)
Mobile App Mobile App
Free Site Migration Free Site Migration
NVMe SSD Storage NVMe SSD Storage
1-Click WordPress Install 1-Click WordPress Install
WAF Included WAF Included
E-commerce Hosting E-commerce Hosting
Managed WordPress Managed WordPress

Payment method
Show all (11)

PayPal is accepted at bigrock.in
Visa is accepted at bigrock.in
MasterCard is accepted at bigrock.in
Maestro is accepted at bigrock.in
Diners is accepted at bigrock.in
American Express is accepted at bigrock.in
Cheque is accepted at bigrock.in
Netbanking is accepted at bigrock.in
User reviews (220)

User reviews of bigrock.in

This is where you can share your experience with bigrock.in. Read other users' reviews or write your own to highlight its pros and cons based on real use.

4.3

Reviewed by 220 users

5
157
4
23
3
13
2
0
1
27
0
0
Share your opinion with the community. Maybe you can help someone.
Write a review
Honest user's ratings is our #1 priority! So bookmakers can't pay to change or delete reviews.
NW
HostAdvice
Naren Wadhwani
India India
1 years ago
Excellent products and support
I have shared Windows hosting with BigRock. Glad I made the switch from GoDaddy. BigRock teams are a pleasure to work with. They are always reachable, extremely courteous, and able to resolve all issues in a single call. I will now consolidate my other services with them. Recommend them very highly.
Like 0 Dislike 0
AS
HostAdvice
Ashish Shelar
India India
1 years ago
Excellent hosting plans by BigRock!
Glad that we chose this ace provider for our VPS hosting for the first time ever. The only hiccup is the support which is busy in most cases, but they are very diligent and resolve the query in no time!
Like 0 Dislike 0
DV
HostAdvice
Dattaraj Vidyasagar
1 years ago
You rock BigRock...! Hats off to your great service!
I have about 15+ domains purchased and hosted on BigRock. I greatly appreciate the way the BigRock support team help you at a lightning fast speed. The entire people in the support team are quite knowledgeable and very courteous, polite and quick in taking decisions and giving minute help. Thank you so much for the great services...!
Like 0 Dislike 0
Vh
HostAdvice
vijet hegde
India India
1 years ago
hosting service
BigRock support team is really excellent. I am happy with their product and service. c panel they provide is extremely useful. one can build an excellent website from the tools they provide like c panel which is totally free.
Like 0 Dislike 0
SS
HostAdvice
Sharad Singhvi
India India
1 years ago
A solid relationship with this brand
We launched the website for maker maxity project by our brand, in 2017 and since then we have used the services of BigRock for many a projects online and we are satisfied with their support for web hosting and managed SEO. Though our traffic was in limits, we scaled as we went ahead and got positive results from the same. Thanks a ton to this wonderful team !
Like 0 Dislike 0
SS
HostAdvice
Subho Pati Sanyal
India India
1 years ago
Most Reliable Domain and Hosting partners
Been using Big Rock for all our domain and hosting needs since 2012 and have never had a chance to complain. The products and features are great and support services are super awesome.
Like 0 Dislike 0
NA
HostAdvice
Noel Ashton
United Kingdom United Kingdom
1 years ago
BigRock is a trustworthy brand to work with
This has been a good experience so far. You can trust BigRock's solid support team and their plans are up to date with good tools to maneuver. As an entrepreneur, you want a bankable brand to work with and with BigRock we have been good so far..
Like 0 Dislike 0
MP
Trustpilot
Mohinder Paul
India India
1 years ago
Referral Commission Wiped out
I am a loyal customer of BigRock and bought several domains and websites from this company. Also I was am affiliate member of this company and sent several other clients to this website through my affiliate link. But this company never paid my earned referral commission and now they have updated their website design and I am unable to find the dashboard to check my earned amount whereas it was showing earlier.
Like 0 Dislike 0
WP
HostAdvice
Walter Perry
Russian Federation Russian Federation
1 years ago
Thank you, Big Rock, for your valuable assistance.
Great job! I have utilized their VPS service for the past six months. The speed is amazing, I have never encountered slow speed problems, and they offer fast customer support. They resolved my issue quickly. My top choices are Big Rock and DedicatedCore. Thank you, Big Rock, for your valuable assistance.
Like 0 Dislike 0
A
Trustpilot
Akshay
India India
1 years ago
Poor customer service
Poor customer service they don't response quickly, i recently buy a domine it was perfectly works, but when i change my name server the notification shows "Your domain will start resolving to your hosting in 24-72 hours" already it taken 4 days but no change, and i updated contact details also.
Like 0 Dislike 0
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bigrock.in's Coupons

Below is the list of currently valid coupons provided by bigrock.in. Please review the available offers and try applying them at checkout. If a coupon does not work, it may have regional restrictions, usage limits, or may have expired since our last verification.

Sale: Avail Up To 75% OFF On Advanced Web Hosting + FREE Domain
United States

Welcome Coupons & Promo
Sale: Avail Up To 75% OFF On Advanced Web Hosting + FREE Domain
Has bonus worked for you?
Yes
No
GBBRADV75
Click to Unlock

Disclosure: Buying through our links...

.COM Domain @ Rs 89*/1st year
United States

Welcome Coupons & Promo
.COM Domain @ Rs 89*/1st year
Has bonus worked for you?
Yes
No
NOT REQUIRED
Click to Unlock

Disclosure: Buying through our links...

BigRock Sale: Up To 20% OFF Sitewide
United States

Special Offers & Promo
BigRock Sale: Up To 20% OFF Sitewide
Has bonus worked for you?
Yes
No
SAVE20
Click to Unlock

Disclosure: Buying through our links...

Sale: Avail Up To 75% OFF On Advanced Web Hosting + FREE Domain
United States

Welcome Coupons & Promo
Sale: Avail Up To 75% OFF On Advanced Web Hosting + FREE Domain
Has bonus worked for you?
Yes
No
GBBRADV75
Click to Unlock

Disclosure: Buying through our links...

* TrustHostReview publishes professional hosting reviews with full editorial independence. We use the same transparent standards for every provider. Sometimes we may receive compensation from companies listed here, but it never influences our testing, conclusions, or rankings. Any compensation simply helps cover operating costs like account purchases, testing, and reviewer royalties.