bigrock.in Review

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BigRock is India’s leading domain registration and web hosting company. They offer a wide range of services including domain and web hosting, website builder, and managed SEO services. BigRock provides robust web hosting with quick response times, enhanced security, and maximum uptime. They offer various hosting plans tailored to specific needs, including shared hosting, VPS hosting, and dedicated server hosting. 


About bigrock.in:
Owner/CEO:
Jeff Fox
Established:
2009
Phone:
+91 2230797900
Address:
Western Express Hwy Fl 5 Unit No 501, Mumbai, Maharashtra, 400063, India
Servers Locations:
  • India
    India
  • USA
    USA
Servers Locations: 2
  • India
    India
  • USA
    USA
Customer Support: 1
English
Website: English
All languages (1)
English
Support: English
All languages (2)
Live chat
United States
United States Accepted
3.7/5
Good Hosting Provider
by Trust Host Review
Features: Excellent
Reliability: Trustworthy
User Friendly: Excellent
Support: Excellent
Price: Affordable
Promotion: Average coupon
Other Factors: Good
Pimploy Sinakorn
Author: Pimploy Sinakorn Last updated: 07 June 2024

Review bigrock.in 2024

BigRock Website Hosting: A Comprehensive Review

Company Overview:

BigRock is a renowned website hosting provider based in Mumbai, India. With over 20 years of experience, BigRock offers a wide range of hosting solutions, including shared hosting, VPS hosting, cloud hosting, and domain registration.

Site Plans and Pricing:

BigRock offers a variety of hosting plans to suit different needs and budgets. Shared hosting plans start as low as ₹99/month, while VPS hosting plans begin at ₹599/month. Cloud hosting plans are also available, with customizable options starting at ₹499/month.

Ease of Use:

BigRock's website is user-friendly and intuitive. The dashboard is well-organized, providing easy access to all essential features. Even beginners can set up and manage their websites with ease, thanks to the built-in website builder and one-click app installs.

Performance:

BigRock boasts high-performance servers with SSD storage for fast page loading speeds. The company also employs advanced caching technologies to improve website performance and ensure seamless browsing experiences.

Security:

Security is a top priority for BigRock. The company utilizes SSL certificates, DDoS protection, and firewall security to safeguard websites and customer data. They also offer automated backups and malware scanning to provide peace of mind.

Customer Support:

BigRock offers 24/7 customer support via live chat, email, and phone. The support team is responsive and knowledgeable, providing prompt assistance and troubleshooting solutions. The company also has a comprehensive knowledge base and tutorials to empower users.

Overall Assessment:

BigRock is a reliable and cost-effective website hosting provider that caters to the needs of both personal and business users. With flexible site plans, user-friendly interfaces, high performance, robust security measures, and excellent customer support, BigRock is a great choice for those seeking a hassle-free hosting experience.

bigrock.in

BigRock is India’s leading domain registration and web hosting company. They offer a wide range of services including domain and web hosting, website builder, and managed SEO services. BigRock provides robust web hosting with quick response times, enhanced security, and maximum uptime. They offer various hosting plans tailored to specific needs, including shared hosting, VPS hosting, and dedicated server hosting. 

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bigrock.in's rating: Good hosting provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. e also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

Hosting provider with a stable user count and no significant complaints will be given a GOOD reputation rating. Therefore, you do not need to worry when host your website on these platforms.

Parameters Score Why did we give this score?
Features 4.3 Excellent - We consider a number of factors when rating features, including: usefulness, ease to use, effectiveness, impact.. bigrock.in's feature is outstanding. It is one of the best features of the service and is essential for any user who wants to get the most out of the service.
Reliability 4.3 Trustworthy - bigrock.in is extremely reliable and always meets its promises. They have an outstanding customer service record and are always responsive to customer complaints.
User Friendly 4.2 Excellent - Extremely Easy to Use: bigrock.in is incredibly easy to navigate and use. Users will find it effortlessly to find the information they need or complete tasks.
Support 4.1 Excellent - The support service is excellent. There is a comprehensive user manual and FAQ page. The helpdesk is very responsive and helpful. The support time is very fast and there is live chat with customers. The service supports multiple languages and provides excellent customer service.
Price 3.2 Affordable - The pricing of bigrock.in is affordable. It is slightly lower than the average prices of similar services, and there is some flexibility in the price list.
Promotion 3 Average coupon - bigrock.in offers occasional promotions. Their promotions are average and have a moderate reach. There are a few bonus programs, discounted codes, or percentage discounts. They have some conditions for receiving promotions, and their targeted audience is fairly broad. Their rewards programs and loyalty programs are okay, but their discounts and special offers are few and far between.
Other Factors 3.1 Good - The number of customers is high, and the partner reviews are mostly positive. The company's revenue is also high

Pros and Cons

Here are the pros and cons of using bigrock.in as your hosting platform.

Positives

  • BigRock offers a wide range of services at competitive prices.
  • Customers have praised BigRock’s user-friendly interface.
  • Provides a 99.99% uptime guarantee.
  • BigRock’s customer support team has been commended for their professionalism and efficiency.
  • Includes a free website builder with their hosting plans.

Negatives

  • Some customers have found BigRock’s features to be too basic.
  • Money-back guarantee only offers account credit.
  • Some customers have had negative experiences with BigRock’s customer.

Interesting facts

Affordable pricing.
Reliable uptime.
Excellent customer support.
Wide range of hosting solutions.
Free domain name with select plans.
Easy to use cPanel control panel.
Softaculous one-click installer.
Free website transfer.

Frequently Asked Questions(FAQ)

Who should use BigRock hosting?
  • Individuals or businesses looking for a reliable and affordable web hosting provider in India.
  • Developers who need a powerful and flexible platform for their web applications.
  • Anyone who wants to create a website with ease.
Who should not use BigRock hosting?

- Users who require highly specialized hosting solutions.
- Users who need a large amount of storage space.
- Users who are on a very tight budget and need the cheapest option available.

Is BigRock easy to use?

Yes, BigRock is very easy to use. The cPanel control panel is intuitive and user-friendly, even for beginners. BigRock also offers a wide range of tutorials and documentation to help you get started.

Why is my website safe on BigRock?

Yes, your website is safe on BigRock. BigRock uses a variety of security measures to protect your website from malware, hackers, and other threats. These measures include:

- A firewall to block unauthorized access
- DDoS protection to prevent malicious attacks
- SSL certificates to encrypt your data

What is the uptime guarantee for BigRock?

BigRock offers a 99.9% uptime guarantee. This means that your website will be online 99.9% of the time. If your website experiences any downtime, BigRock will credit your account.

What are the different types of hosting that BigRock offers?

BigRock offers a variety of hosting solutions, including:

  • Shared hosting
  • VPS hosting
  • Dedicated hosting
  • Cloud hosting
Does BigRock offer a money-back guarantee?

Yes, BigRock offers a 30-day money-back guarantee. If you are not satisfied with your hosting plan, you can cancel your account and receive a full refund.

How can I contact BigRock customer support?

BigRock offers 24/7 customer support via live chat, phone, and email. You can also find a wealth of helpful information in the BigRock knowledge base.

What are BigRock's server locations?

BigRock has data centers in India, the United States, and Europe. This means that your website will be hosted on a server that is close to your visitors, which will improve your website's loading speed.

Does BigRock offer a free trial?

No, BigRock does not offer a free trial. However, they do offer a 30-day money-back guarantee, so you can try their services risk-free.

What is BigRock's refund policy?

BigRock offers a 30-day money-back guarantee. This means that you can cancel your hosting plan at any time within 30 days of your purchase and receive a full refund.

How do I transfer my website to BigRock?

BigRock offers a free website transfer service. This means that you can transfer your website from another hosting provider to BigRock without any hassle.

Latest user reviews

Akshay
• 1 weeks ago
Poor customer service they don't response quickly, i recently buy a domine it was perfectly works, but when i change my name server the notification shows "Your domain will start resolving to your hosting in 24-72 hours" already it taken 4 days but no change, and i updated contact details also.
Alexsandr Pitrov
• 2 weeks ago
Great support team that helped us install our new hosting and SSL certificates. We are quite new with the website business but with BigRock we could be confident of the backend of things.
Jaskaran Singh
• 2 weeks ago
3.8 stars for great service, hosting and features. But the support should be better and quick. Also, if you have more variety in domains, it will be better in the long run for people like us who want multiple creative domains.
ganesh sahani
• 2 weeks ago
i m very happy to get service
Bruce
• 3 weeks ago
There is no worse customer service than what is provided by BIG ROCK. Undertrained junior staff with without sufficient skills and no resolution of the issue. Every problem requires multiple calls and email to have anyone even understand the request for assistance. An endless series of questions and emails follow with no resolution of the problem. The company has no understanding of the meaning, need and obligation to provide customer service. I read the comments below which are as usual, fake and false. It must be company policy to have staff post false positive reviews. I certainly regret ever considering BIG ROCK as my hosting provider.If I could rate BIG ROCK with no stars I would. This site requires at least one star which is not deserved by BIG ROCK.
Harish Kumar
• 1 months ago
Suma solved my hosting issue quickly. thanks for the support
Maku
• 1 months ago
got solution on DNS
ALA
• 1 months ago
It was amazing help from Mr. Karan G. He guided me like a true master & solved my problem.I can see in-depth knowledge in him.Thanks, Bigrock for having such a support team with you.
Samarendra Pratap
• 1 months ago
Super quick resolutions. Thanks to the support team.- Samarendra
Shimol Sukale
• 1 months ago
Very Helpful People.

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bigrock.in's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
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User reviews of bigrock.in

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4.3

Rated by 211 users

5
152
4
20
3
13
2
0
1
26
0
0
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bigrock.in's Coupons

Browse all bonuses and promotions offered by bigrock.in, including their first deposit bonus and other generous promotions.

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FLAT 65% OFF ON LINUX HOSTING IN APRIL 2024.
United States

Exclusive for Trust Host Review visitors
Vaild Until: April 30, 2024
Just Click to Visit, Coupon Will be Applied Automatically. Best Windows Shared Hosting Offer Of the Day. Limited Time Only! Get Flat 65% Off on Hosting. Discount Applicable on Coupon Use.
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FLAT 65% OFF ON WORDPRESS HOSTING IN APRIL 2024.
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