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bigrock.in Review 2025

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User reviews (220)

BigRock is India’s leading domain registration and web hosting company. They offer a wide range of services including domain and web hosting, website builder, and managed SEO services. BigRock provides robust web hosting with quick response times, enhanced security, and maximum uptime. They offer various hosting plans tailored to specific needs, including shared hosting, VPS hosting, and dedicated server hosting. 

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Available coupons 7
About bigrock.in:
Owner/CEO:
Endurance International Group
Established:
2010
Phone:
1-800-266-7625
Email:
[email protected]
Address:
Western Express Hwy Fl 5 Unit No 501, Mumbai, Maharashtra, 400063, India
Servers Locations:
  • Data centrer in in
    India
  • Data centrer in us
    USA
Servers Locations: 2
  • India
    India
  • USA
    USA
Customer Support: 1
English
Website: English
All languages (1)
English
Support: English
All languages (2)
Live chat
United States
United States Accepted
4.1/5
Perfect Hosting Provider
by Trust Host Review
Features: Excellent
Reliability: Mostly credible
User Friendly: Excellent
Support: Good
Price: Very affordable
Promotion: Very generous
Other Factors: Good
Pimploy Sinakorn
Author: Pimploy Sinakorn Last updated: 06 December 2025

bigrock.in

BigRock is India’s leading domain registration and web hosting company. They offer a wide range of services including domain and web hosting, website builder, and managed SEO services. BigRock provides robust web hosting with quick response times, enhanced security, and maximum uptime. They offer various hosting plans tailored to specific needs, including shared hosting, VPS hosting, and dedicated server hosting. 

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bigrock.in's rating: Perfect hosting provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. We also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

The PERFECT reputation ranking is for hosting providers that have many registered users and does not receive severe complaints. These providers deserve your peace of mind.

Parameters Score Why did we give this score?
Features 4.2 Excellent - We consider a number of factors when rating features, including: usefulness, ease to use, effectiveness, impact.. bigrock.in's feature is outstanding. It is one of the best features of the service and is essential for any user who wants to get the most out of the service.
Reliability 3.9 Trustworthy - bigrock.in is extremely reliable and always meets its promises. They have an outstanding customer service record and are always responsive to customer complaints.
User Friendly 4.2 Excellent - Extremely Easy to Use: bigrock.in is incredibly easy to navigate and use. Users will find it effortlessly to find the information they need or complete tasks.
Support 3.6 Good - The support service is good. There is a user manual and FAQ page, and they are well-written and provide adequate information. The helpdesk is responsive and helpful. The support time is fast and there is live chat with customers. The service supports multiple languages.
Price 4.4 Very affordable - The pricing of bigrock.in is extremely affordable. It is much lower than the average prices of similar services, and there is a lot of flexibility in the price list.
Promotion 4.7 Very generous - bigrock.in offers abundant promotions. Their promotions are top-notch and have an extremely wide reach. There are many bonus programs, discounted codes, or percentage discounts. They have minimal or no conditions for receiving promotions, and their targeted audience is extremely broad. Their rewards programs and loyalty programs are excellent, and their discounts and special offers are extremely frequent and enticing.
Other Factors 3.8 Good - The number of customers is high, and the partner reviews are mostly positive. The company's revenue is also high

Pros and Cons

Here are the pros and cons of using bigrock.in as your hosting platform.

Positives

  • Servers in India, INR pricing, local payment options and India-based support make it convenient for Indian SMEs and freelancers.
  • Low entry costs, frequent coupons up to 75–85% off, competitive domain rates and multi-year deals.
  • High ease-of-setup scores on G2, familiar cPanel/Plesk, simple site builder and clear plan descriptions.
  • >10 years in market, big installed base, backed by Newfold’s infrastructure and capital.

Negatives

  • Only India + US servers; weaker latency for Europe, SEA (outside India) and Americas if your audience is widely distributed.
  • Many happy users, but a noticeable minority report slow replies, scripted answers, and friction in complex cases (abuse, trademark disputes, domain transfer).
  • Fine for small/medium Indian sites, but independent tests show Hostinger and others are faster and more feature-rich (CDN, caching, global DCs).
  • EIG/Newfold heritage: Some advanced users avoid EIG-family brands due to historical overcrowding and support issues.
  • Domain-policy complaints: A few high-profile user stories about domains being frozen/suspended under US/Canadian-style policies or after takedown notices, with limited recourse.

Interesting facts

ICANN-accredited, India-based, founded ≈2010 by Bhavin Turakhia.
Part of EIG / Newfold Digital (same group as Bluehost, HostGator, etc.).
Powers 6+ million domains, ~200k customers.
Data centres in India & USA only.
99.9–99.99% uptime claim; 30-day money-back on main hosting plans.
Strong India-specific payments (NetBanking, UPI, wallets, offline) plus PayPal/cards for global users.

bigrock.in's FAQs

Who should use BigRock hosting?
  • Individuals or businesses looking for a reliable and affordable web hosting provider in India.
  • Developers who need a powerful and flexible platform for their web applications.
  • Anyone who wants to create a website with ease.
Who should not use BigRock hosting?

- Users who require highly specialized hosting solutions.
- Users who need a large amount of storage space.
- Users who are on a very tight budget and need the cheapest option available.

Is BigRock easy to use?

Yes, BigRock is very easy to use. The cPanel control panel is intuitive and user-friendly, even for beginners. BigRock also offers a wide range of tutorials and documentation to help you get started.

Why is my website safe on BigRock?

Yes, your website is safe on BigRock. BigRock uses a variety of security measures to protect your website from malware, hackers, and other threats. These measures include:

- A firewall to block unauthorized access
- DDoS protection to prevent malicious attacks
- SSL certificates to encrypt your data

What is the uptime guarantee for BigRock?

BigRock offers a 99.9% uptime guarantee. This means that your website will be online 99.9% of the time. If your website experiences any downtime, BigRock will credit your account.

What are the different types of hosting that BigRock offers?

BigRock offers a variety of hosting solutions, including:

  • Shared hosting
  • VPS hosting
  • Dedicated hosting
  • Cloud hosting
Does BigRock offer a money-back guarantee?

Yes, BigRock offers a 30-day money-back guarantee. If you are not satisfied with your hosting plan, you can cancel your account and receive a full refund.

How can I contact BigRock customer support?

BigRock offers 24/7 customer support via live chat, phone, and email. You can also find a wealth of helpful information in the BigRock knowledge base.

What are BigRock's server locations?

BigRock has data centers in India, the United States, and Europe. This means that your website will be hosted on a server that is close to your visitors, which will improve your website's loading speed.

Does BigRock offer a free trial?

No, BigRock does not offer a free trial. However, they do offer a 30-day money-back guarantee, so you can try their services risk-free.

What is BigRock's refund policy?

BigRock offers a 30-day money-back guarantee. This means that you can cancel your hosting plan at any time within 30 days of your purchase and receive a full refund.

How do I transfer my website to BigRock?

BigRock offers a free website transfer service. This means that you can transfer your website from another hosting provider to BigRock without any hassle.

Latest user reviews

NW
Naren Wadhwani
• 1 years ago
I have shared Windows hosting with BigRock. Glad I made the switch from GoDaddy. BigRock teams are a pleasure to work with. They are always reachable, extremely courteous, and able to resolve all issues in a single call. I will now consolidate my other services with them. Recommend them very highly.
AS
Ashish Shelar
• 1 years ago
Glad that we chose this ace provider for our VPS hosting for the first time ever. The only hiccup is the support which is busy in most cases, but they are very diligent and resolve the query in no time!
DV
Dattaraj Vidyasagar
• 1 years ago
I have about 15+ domains purchased and hosted on BigRock. I greatly appreciate the way the BigRock support team help you at a lightning fast speed. The entire people in the support team are quite knowledgeable and very courteous, polite and quick in taking decisions and giving minute help. Thank you so much for the great services...!
Vh
vijet hegde
• 1 years ago
BigRock support team is really excellent. I am happy with their product and service. c panel they provide is extremely useful. one can build an excellent website from the tools they provide like c panel which is totally free.
SS
Sharad Singhvi
• 1 years ago
We launched the website for maker maxity project by our brand, in 2017 and since then we have used the services of BigRock for many a projects online and we are satisfied with their support for web hosting and managed SEO. Though our traffic was in limits, we scaled as we went ahead and got positive results from the same. Thanks a ton to this wonderful team !
SS
Subho Pati Sanyal
• 1 years ago
Been using Big Rock for all our domain and hosting needs since 2012 and have never had a chance to complain. The products and features are great and support services are super awesome.
NA
Noel Ashton
• 1 years ago
This has been a good experience so far. You can trust BigRock's solid support team and their plans are up to date with good tools to maneuver. As an entrepreneur, you want a bankable brand to work with and with BigRock we have been good so far..
MP
Mohinder Paul
• 1 years ago
I am a loyal customer of BigRock and bought several domains and websites from this company. Also I was am affiliate member of this company and sent several other clients to this website through my affiliate link. But this company never paid my earned referral commission and now they have updated their website design and I am unable to find the dashboard to check my earned amount whereas it was showing earlier.
WP
Walter Perry
• 1 years ago
Great job! I have utilized their VPS service for the past six months. The speed is amazing, I have never encountered slow speed problems, and they offer fast customer support. They resolved my issue quickly. My top choices are Big Rock and DedicatedCore. Thank you, Big Rock, for your valuable assistance.
A
Akshay
• 1 years ago
Poor customer service they don't response quickly, i recently buy a domine it was perfectly works, but when i change my name server the notification shows "Your domain will start resolving to your hosting in 24-72 hours" already it taken 4 days but no change, and i updated contact details also.

Payment method
Show all (11)

PayPal is accepted at bigrock.in
Visa is accepted at bigrock.in
MasterCard is accepted at bigrock.in
Maestro is accepted at bigrock.in
Diners is accepted at bigrock.in
American Express is accepted at bigrock.in
Cheque is accepted at bigrock.in
Netbanking is accepted at bigrock.in

bigrock.in's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
Kubernetes
User reviews ({totalReview})

User reviews of bigrock.in

This is a place to share experience with bigrock.in. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

4.3

Rated by 220 users

5
157
4
23
3
13
2
0
1
27
0
0
Share your opinion with the community. Maybe you can help someone.
Write a review
Honest user's ratings is our #1 priority! So bookmakers can't pay to change or delete reviews.
NW
HostAdvice
Naren Wadhwani
India India
1 years ago
Excellent products and support
I have shared Windows hosting with BigRock. Glad I made the switch from GoDaddy. BigRock teams are a pleasure to work with. They are always reachable, extremely courteous, and able to resolve all issues in a single call. I will now consolidate my other services with them. Recommend them very highly.
Like 0 Dislike 0
AS
HostAdvice
Ashish Shelar
India India
1 years ago
Excellent hosting plans by BigRock!
Glad that we chose this ace provider for our VPS hosting for the first time ever. The only hiccup is the support which is busy in most cases, but they are very diligent and resolve the query in no time!
Like 0 Dislike 0
DV
HostAdvice
Dattaraj Vidyasagar
1 years ago
You rock BigRock...! Hats off to your great service!
I have about 15+ domains purchased and hosted on BigRock. I greatly appreciate the way the BigRock support team help you at a lightning fast speed. The entire people in the support team are quite knowledgeable and very courteous, polite and quick in taking decisions and giving minute help. Thank you so much for the great services...!
Like 0 Dislike 0
Vh
HostAdvice
vijet hegde
India India
1 years ago
hosting service
BigRock support team is really excellent. I am happy with their product and service. c panel they provide is extremely useful. one can build an excellent website from the tools they provide like c panel which is totally free.
Like 0 Dislike 0
SS
HostAdvice
Sharad Singhvi
India India
1 years ago
A solid relationship with this brand
We launched the website for maker maxity project by our brand, in 2017 and since then we have used the services of BigRock for many a projects online and we are satisfied with their support for web hosting and managed SEO. Though our traffic was in limits, we scaled as we went ahead and got positive results from the same. Thanks a ton to this wonderful team !
Like 0 Dislike 0
SS
HostAdvice
Subho Pati Sanyal
India India
1 years ago
Most Reliable Domain and Hosting partners
Been using Big Rock for all our domain and hosting needs since 2012 and have never had a chance to complain. The products and features are great and support services are super awesome.
Like 0 Dislike 0
NA
HostAdvice
Noel Ashton
United Kingdom United Kingdom
1 years ago
BigRock is a trustworthy brand to work with
This has been a good experience so far. You can trust BigRock's solid support team and their plans are up to date with good tools to maneuver. As an entrepreneur, you want a bankable brand to work with and with BigRock we have been good so far..
Like 0 Dislike 0
MP
Trustpilot
Mohinder Paul
India India
1 years ago
Referral Commission Wiped out
I am a loyal customer of BigRock and bought several domains and websites from this company. Also I was am affiliate member of this company and sent several other clients to this website through my affiliate link. But this company never paid my earned referral commission and now they have updated their website design and I am unable to find the dashboard to check my earned amount whereas it was showing earlier.
Like 0 Dislike 0
WP
HostAdvice
Walter Perry
Russian Federation Russian Federation
1 years ago
Thank you, Big Rock, for your valuable assistance.
Great job! I have utilized their VPS service for the past six months. The speed is amazing, I have never encountered slow speed problems, and they offer fast customer support. They resolved my issue quickly. My top choices are Big Rock and DedicatedCore. Thank you, Big Rock, for your valuable assistance.
Like 0 Dislike 0
A
Trustpilot
Akshay
India India
1 years ago
Poor customer service
Poor customer service they don't response quickly, i recently buy a domine it was perfectly works, but when i change my name server the notification shows "Your domain will start resolving to your hosting in 24-72 hours" already it taken 4 days but no change, and i updated contact details also.
Like 0 Dislike 0
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