HOSTING.co.uk Review 2026

User reviews (11)
HOSTING.co.uk is a reputable web hosting provider with a solid online presence. Data from Trustpilot reveals an impressive 4.8-star rating from over 14,000 customer reviews, highlighting their satisfaction with the company's services. HOSTING.co.uk is trusted by a wide range of customers, from small businesses to large organizations, demonstrating their commitment to meeting the diverse needs of their clients.

About HOSTING.co.uk:
Phone:
(203)-514-5647
Servers Locations:
Servers Locations: 0
Customer Support: 0
No live chat
United States
Service Available
3.8/5
Trusted Provider
Features Good
Reliability Mostly credible
User Friendly Excellent
Support Good
Price Affordable
Promotion Good discount
Other Factors Average
Author

Marry Rose

Last updated: 30 March 2026

HOSTING.co.uk

HOSTING.co.uk is a reputable web hosting provider with a solid online presence. Data from Trustpilot reveals an impressive 4.8-star rating from over 14,000 customer reviews, highlighting their satisfaction with the company's services. HOSTING.co.uk is trusted by a wide range of customers, from small businesses to large organizations, demonstrating their commitment to meeting the diverse needs of their clients.
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Pros and Cons

Here are the pros and cons of using HOSTING.co.uk as your hosting platform.

Positives

Premier UK-based hosting infrastructure utilizing high-performance LiteSpeed Web Servers and pure NVMe storage arrays to deliver superior site speeds and low latency
Outstanding 24/7 technical support in many cases, with consistent praise for technicians like Essa and Georgi who resolve complex site and email glitches in under 30 minutes
Highly beginner-friendly ecosystem with an intuitive management portal that simplifies domain management and SSL configuration for small business owners
Exceptionally realistic and transparent baseline pricing which provides better long-term value than the 'free trial trap' models of larger budget competitors
Strategically located London data center facilities ensuring high data sovereignty and high-speed regional performance for UK-based professional services
Proven longevity with many customers reporting over a decade of consistent service and high satisfaction levels prior to recent corporate restructurings

Negatives

Significant strategic risk following the recent acquisition by UKNode, with reports of total data loss and prolonged downtime during unannounced server migrations
Inconsistent customer service culture where some users report arbitrary account suspensions based on disagreements with support staff regarding service quality
Reports of technical neglect where legacy SSL certificate CSR details were reportedly lost during a website refresh, forcing manual renewals via ticket
Unannounced price hikes reported by long-term customers who claim their terms were changed without prior authorization or opt-in agreements
New client dashboard has been reported to be buggy, with frequent 404 errors upon login and missing details for essential security management features
Lack of proactive communication during emergency maintenance events, with some users reporting their websites were inaccessible for over a week

Interesting facts

Discover the unique features that make HOSTING.co.uk stand out

Founded in 2012 and grew to become one of the most respected independent hosting brands in the United Kingdom before its recent transition to the UKNode group

Utilizes a 100 percent SSD-based infrastructure across all plans, being an early adopter of high-speed storage technology for the budget shared hosting segment

Maintains a heavy focus on the UK SME (Small to Medium Enterprise) market, specifically tailoring its features for local professional and retail businesses

One of the few UK providers to offer a true 24/7 human support guarantee even on their most affordable 'tiny' webpage hosting tiers

Has successfully served over 20,000 customers globally while maintaining its primary operational and support center in the United Kingdom

Offers specialized 'Green Hosting' certifications for business clients by utilizing energy-efficient data center cooling and high-density server configurations

HOSTING.co.uk's rating Trusted Provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. We also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

Generally dependable with mostly positive trust signals. Clear policies, stable performance, and support that usually resolves common issues.

Features
4 /5 Good

Comprehensive UK hosting suite featuring LiteSpeed Web Server, cPanel, NVMe storage, and specialized London-based data centers with free SSL and automated backups

Reliability
3.5 /5 Mostly credible

Generally stable with 99.99 percent uptime for long-term users; however, recent reports indicate 'catastrophic' data loss and site downtime during brand transitions to UKNode

User Experience
4.2 /5 Excellent

Intuitive management portal paired with standard cPanel; onboarding is smooth for non-technical users, though the new website has been reported to have login 404 errors

Support
3.6 /5 Good

24/7 technical support is highly praised by many for instant chat responses; however, users report a 'thin-skinned' service culture post-acquisition with arbitrary suspensions

Pricing
3.8 /5 Affordable

Competitive pricing for the UK professional market; introductory rates are realistic, but users report unannounced price hikes after corporate management changes

Promotions
3.5 /5 Good discount

Standard promotional posture with seasonal discounts for new UK business customers; lacks the extreme high-volume discounting seen in budget global hosts

Other Factors
2.8 /5 Average

Recently acquired by UKNode; the merger has introduced significant operational risk including reports of petty account suspensions and loss of legacy SSL data

HOSTING.co.uk's FAQs

What is HOSTING.co.uk's uptime guarantee?

We guarantee 99.9% uptime for all our hosting plans.

How do I register a domain with HOSTING.co.uk?

Visit our website and use our domain search tool to find and register the domain you want.

What payment methods does HOSTING.co.uk accept?

We accept credit cards, debit cards, PayPal, and bank transfers.

How quickly will my website be up and running with HOSTING.co.uk?

Your website will be up and running within minutes of signing up and confirming your payment.

What kind of customer support does HOSTING.co.uk offer?

We offer 24/7 customer support via phone, email, and live chat.

What are other customers saying about HOSTING.co.uk?

We have received numerous positive customer reviews, which you can read on our website and independent review platforms.

Does HOSTING.co.uk offer any promotions or discounts?

Yes, we regularly offer discounts and special promotions on our hosting plans. Check our website for the latest offers.

What is the process for upgrading or downgrading my hosting plan?

You can easily upgrade or downgrade your hosting plan through your account dashboard on our website.

What is the difference between shared hosting and VPS hosting?

Shared hosting shares resources with multiple websites, while VPS hosting provides dedicated resources for your website, resulting in better performance and security.

How can I transfer my website to HOSTING.co.uk?

We offer free website migration services for seamless transfers from other hosting providers.

Latest user reviews

Camilla Ford
• 1 years ago
Really helpful company with great live chat and support from Essa, Georgi P and everyone else. Also, great hosting company!
April
• 1 years ago
Hack wordpress sites and put in redirects to there own site. Absolutely no reason why my site should re-direct to them when in the same industry.
Robbie
• 3 years ago
I moved a site to them several years ago and after experiencing issues (it is a large site) I agreed to upgrade the service. Since then things have been going steadily downhill, and yet the cost is quickly climbing. It's funny how companies need you to actively opt-in just to join a newsletter yet a company can just hike their prices and start taking your money without authorization, and claim they told you, as if that's in any way sane. This should be criminal. If you are changing the terms of payment you are forming a new agreement, this requires conscious agreement from both parties, more than just an email that they probably know would go straight to a spam folder. I'm in the process of moving my business from them to another host I've been dealing with for 5 years without a problem, and it will cost me 75% less.
Spoilt Stukkend
• 3 years ago
I have so many clients with you guys but when one client moves you feel it's okay not to assist and make life difficult. Backups are essential and you can't provide one as per one of your level 2 techies, come on try pull the other leg. Shocking to say the least. Time to make contact with existing clients just to let them know what they are in for
adm server
• 3 years ago
They failed to register a custom domain and did not refund my money even though I asked them several times to Refund.They literally stole $149 from me.I hope someone can help me file a legal charge against them.
Lloyd
• 3 years ago
I have been a loyal customer of Hosting.co.uk since June 2014 - almost 9 years now.Have gone out of my way to leave a positive review as their service, from hosting to customer service, has been fantastic the entire time. Ivan is particularly helpful (as well as Michiel), always resolving my support issues promptly and effectively.I can see a few negative reviews but are clearly from people who do not work within the industry, with no technical knowledge at all, hoping to save a few pound by doing things themself but expecting whole different service to what should reasonably be expected from a hosting company.Nothing but praise for the company, looking forward to expanding my business in the new year and I wouldn't be able to do it without you guys.Thank you guys.
Ben G.
• 6 years ago
Appalling Service. I took out their "Ultimate" package that boasts: Unlimited Disk Space, Unlimited Data Transfer, Unlimited unique sites, Unlimited Email Accounts and Unlimited Databases, you get the idea: unlimited. Unfortunately, once i'd invested quite a significant amount of time into transferring services over to them, their offering became clearly, well, limited. This only became clear when I was running out of "file" storage. They call this an inode limit. I took this up with the company and I was shocked by the tone of the response when I asked them to consider waiving this and updating their website in future. Instead, they flatly refused and I found their response rather rude. Whilst I had not checked the terms and conditions (when unlimited storage is advertised, you don't expect there to be a catch within the terms and conditions - fair use would be fine). The company clearly felt that imposing a file limit (without stating this at all) was a fair use strategy. That logic is lost on me i'm afraid. If there are any changes on their website, please check out the internet archive website to see cached copies of their content as it previously appeared. They can't erase history. I've also took prints of the website and the terms and conditions section that does not mention that the unlimited disk space is in fact not unlimited at all. In my opinion, it's a mean trick. It's against the terms and conditions to use names on here I believe so I have simply copied the message that I received when I politely raised this with them: "Hi again,1. we are not reselling ionis, we have our own Hardware in our own Racks in Britain, Luxembourg and the States.2. Be ensured that we will review within the next days the offering on site, and where needed communicate technical limits.Please understand that there are limits which put software or clients at risk, risk can be that it slows down a system heavily or even generates errors. I will not question technical limits put in place by Sysadmins. I don't care if somebody is 50p cheaper, for us it is more important to provide quality for an inexpensive price. It is not our intention to be the cheapest. Other try to be the cheapest and charge in the next billing period big money. This is not our intention. If you misunderstood our offer or if it was not clear, I am very sorry about that. We will improve the language.If you are looking for the cheapest possible offer with more than 25k inodes we are maybe not your supplier. Further more with the price increase of cPanel some time ago, some companies will increase the prices soon.Let us know if we should refund the money to your account/CC."I immediately put a request in to the company that manages my domain for me to forward the name servers back to my original hosting company (who I have not formally left yet) and I didn't make any further comment. Whilst I wasn't sure about which company i'd be able to access my files from, I kept my mouth shut. Now I have my files back, I shall be immediately closing my account and I am requesting a full refund from them to the debit card I paid on. If this is not forthcoming, i'll raise a recharge via my bank. As soon as we had had the conversation (that resulted in the message earlier) I noticed a mark decrease in speed (in downloading my full website backup), this may or may not have been intentional - I can't prove either way. I could no longer log in to the server via FTP using the temporary details that they provide (for before your Domain is pointed to them). I filed a ticket and there was no response. Clearly, when you are not going to continue with them, they won't assist you with leaving, even though a lot of time has been lost and there has been unneccessary pressures placed on my ISP (and others) for no purpose at a time of international crisis (one of my projects is a crisis response effort that has been delayed by two days by this company). As others have said, avoid.
Claire Davis
• 6 years ago
We have been with Hosting.co.uk for a year. Nothing but problems. Terrible service. Our entire membership site has gone down yet agian (along with the four other websites we have) and outside experts have reviewed the issue only to tell us it's a problem with thier server. They've actually said that it's beyond their knowledge. Never, ever switch to these people. We have hundreds of people that now cannot access our platform.
Christian
• 6 years ago
I had been using my previous web hosting company for about the last 20 years, when i received 30 days notice of what was going to mean a massive price increase. Finding a new hosting company was a daunting task, but so far i have to say moving to hosting.co.uk has been the best thing ever!! Hosting.co.uk have done everything that was advertised, at rapid speed and everything so far has worked first time without any problems or the need to contact them for any extra support. I highly recommend hosting.co.uk and hopefully I will be using them for many years to come.
Julie Mills
• 7 years ago
Shocking! Absolutely shocking! We have been without service all day and little response on the open ticket. No complaints or escalation procedure! and no phone number. They mess up payments, suspend account and then take a day to get it back on (if that ever actually happens) They have absolutely no understanding of the importance of a complete outage on your server... No e-mail (10 members of staff now not working) no microsite and 3 websites down! Seriously not good enough. Will be moving services away.

HOSTING.co.uk's Features

Money-Back Guarantee Money-Back Guarantee
Hourly Payments Hourly Payments
Monthly Payments Monthly Payments
Yearly Payments Yearly Payments
Domain Purchase Domain Purchase
REST API REST API
DDOS Protection DDOS Protection
Crypto Accepted Crypto Accepted
Affiliate Program Affiliate Program
Load Balancers Load Balancers
WordPress Hosting WordPress Hosting
VPS Hosting VPS Hosting
Cloud Hosting Cloud Hosting
Shared Hosting Shared Hosting
Website Builder Website Builder
Email Hosting Email Hosting
SSL Certificate(Free) SSL Certificate(Free)
Backup Services Backup Services
CDN Services CDN Services
Unlimited Hosting Unlimited Hosting
Object Storage Object Storage
Kubernetes Kubernetes
WooCommerce Hosting WooCommerce Hosting
Dedicated Server Dedicated Server
Reseller Hosting Reseller Hosting
Malware Scanner Malware Scanner
Two-Factor Authentication (2FA) Two-Factor Authentication (2FA)
Mobile App Mobile App
Free Site Migration Free Site Migration
NVMe SSD Storage NVMe SSD Storage
1-Click WordPress Install 1-Click WordPress Install
WAF Included WAF Included
E-commerce Hosting E-commerce Hosting
Managed WordPress Managed WordPress
User reviews (11)

User reviews of HOSTING.co.uk

This is where you can share your experience with HOSTING.co.uk. Read other users' reviews or write your own to highlight its pros and cons based on real use.

2.5

Reviewed by 11 users

5
4
4
0
3
0
2
0
1
7
0
0
Share your opinion with the community. Maybe you can help someone.
Write a review
Honest user's ratings is our #1 priority! So bookmakers can't pay to change or delete reviews.
1 years ago
Good customer service and well-priced
Really helpful company with great live chat and support from Essa, Georgi P and everyone else. Also, great hosting company!
1 years ago
Hack wordpress sites and put in…
Hack wordpress sites and put in redirects to there own site. Absolutely no reason why my site should re-direct to them when in the same industry.
3 years ago
Hiking prices for a worse service
I moved a site to them several years ago and after experiencing issues (it is a large site) I agreed to upgrade the service. Since then things have been going steadily downhill, and yet the cost is quickly climbing. It's funny how companies need you to actively opt-in just to join a newsletter yet a company can just hike their prices and start taking your money without authorization, and claim they told you, as if that's in any way sane. This should be criminal. If you are changing the terms of payment you are forming a new agreement, this requires conscious agreement from both parties, more than just an email that they probably know would go straight to a spam folder. I'm in the process of moving my business from them to another host I've been dealing with for 5 years without a problem, and it will cost me 75% less.
3 years ago
Shocking Support
I have so many clients with you guys but when one client moves you feel it's okay not to assist and make life difficult. Backups are essential and you can't provide one as per one of your level 2 techies, come on try pull the other leg. Shocking to say the least. Time to make contact with existing clients just to let them know what they are in for
3 years ago
They literally stole $149 from me
They failed to register a custom domain and did not refund my money even though I asked them several times to Refund.They literally stole $149 from me.I hope someone can help me file a legal charge against them.
3 years ago
Fantastic Customer Service
I have been a loyal customer of Hosting.co.uk since June 2014 - almost 9 years now.Have gone out of my way to leave a positive review as their service, from hosting to customer service, has been fantastic the entire time. Ivan is particularly helpful (as well as Michiel), always resolving my support issues promptly and effectively.I can see a few negative reviews but are clearly from people who do not work within the industry, with no technical knowledge at all, hoping to save a few pound by doing things themself but expecting whole different service to what should reasonably be expected from a hosting company.Nothing but praise for the company, looking forward to expanding my business in the new year and I wouldn't be able to do it without you guys.Thank you guys.
6 years ago
Appalling Service
Appalling Service. I took out their "Ultimate" package that boasts: Unlimited Disk Space, Unlimited Data Transfer, Unlimited unique sites, Unlimited Email Accounts and Unlimited Databases, you get the idea: unlimited. Unfortunately, once i'd invested quite a significant amount of time into transferring services over to them, their offering became clearly, well, limited. This only became clear when I was running out of "file" storage. They call this an inode limit. I took this up with the company and I was shocked by the tone of the response when I asked them to consider waiving this and updating their website in future. Instead, they flatly refused and I found their response rather rude. Whilst I had not checked the terms and conditions (when unlimited storage is advertised, you don't expect there to be a catch within the terms and conditions - fair use would be fine). The company clearly felt that imposing a file limit (without stating this at all) was a fair use strategy. That logic is lost on me i'm afraid. If there are any changes on their website, please check out the internet archive website to see cached copies of their content as it previously appeared. They can't erase history. I've also took prints of the website and the terms and conditions section that does not mention that the unlimited disk space is in fact not unlimited at all. In my opinion, it's a mean trick. It's against the terms and conditions to use names on here I believe so I have simply copied the message that I received when I politely raised this with them: "Hi again,1. we are not reselling ionis, we have our own Hardware in our own Racks in Britain, Luxembourg and the States.2. Be ensured that we will review within the next days the offering on site, and where needed communicate technical limits.Please understand that there are limits which put software or clients at risk, risk can be that it slows down a system heavily or even generates errors. I will not question technical limits put in place by Sysadmins. I don't care if somebody is 50p cheaper, for us it is more important to provide quality for an inexpensive price. It is not our intention to be the cheapest. Other try to be the cheapest and charge in the next billing period big money. This is not our intention. If you misunderstood our offer or if it was not clear, I am very sorry about that. We will improve the language.If you are looking for the cheapest possible offer with more than 25k inodes we are maybe not your supplier. Further more with the price increase of cPanel some time ago, some companies will increase the prices soon.Let us know if we should refund the money to your account/CC."I immediately put a request in to the company that manages my domain for me to forward the name servers back to my original hosting company (who I have not formally left yet) and I didn't make any further comment. Whilst I wasn't sure about which company i'd be able to access my files from, I kept my mouth shut. Now I have my files back, I shall be immediately closing my account and I am requesting a full refund from them to the debit card I paid on. If this is not forthcoming, i'll raise a recharge via my bank. As soon as we had had the conversation (that resulted in the message earlier) I noticed a mark decrease in speed (in downloading my full website backup), this may or may not have been intentional - I can't prove either way. I could no longer log in to the server via FTP using the temporary details that they provide (for before your Domain is pointed to them). I filed a ticket and there was no response. Clearly, when you are not going to continue with them, they won't assist you with leaving, even though a lot of time has been lost and there has been unneccessary pressures placed on my ISP (and others) for no purpose at a time of international crisis (one of my projects is a crisis response effort that has been delayed by two days by this company). As others have said, avoid.
6 years ago
We have been with Hosting.co.uk for a…
We have been with Hosting.co.uk for a year. Nothing but problems. Terrible service. Our entire membership site has gone down yet agian (along with the four other websites we have) and outside experts have reviewed the issue only to tell us it's a problem with thier server. They've actually said that it's beyond their knowledge. Never, ever switch to these people. We have hundreds of people that now cannot access our platform.
6 years ago
Hosting.co.uk customer review
I had been using my previous web hosting company for about the last 20 years, when i received 30 days notice of what was going to mean a massive price increase. Finding a new hosting company was a daunting task, but so far i have to say moving to hosting.co.uk has been the best thing ever!! Hosting.co.uk have done everything that was advertised, at rapid speed and everything so far has worked first time without any problems or the need to contact them for any extra support. I highly recommend hosting.co.uk and hopefully I will be using them for many years to come.
7 years ago
Shocking
Shocking! Absolutely shocking! We have been without service all day and little response on the open ticket. No complaints or escalation procedure! and no phone number. They mess up payments, suspend account and then take a day to get it back on (if that ever actually happens) They have absolutely no understanding of the importance of a complete outage on your server... No e-mail (10 members of staff now not working) no microsite and 3 websites down! Seriously not good enough. Will be moving services away.
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