HOSTING.co.uk Review 2026

User reviews (11)

Hosting.co.uk launched in 2012 targeting the UK and European hosting market, positioning itself around affordability and a standout feature almost no competitor offers: a price lock guarantee — the renewal price never exceeds the initial purchase price. The company is headquartered in London and operates data centers exclusively in the UK Midlands (Tier 3+/Tier 4 rated).


About HOSTING.co.uk:
Owner/CEO:
Zonat
Established:
2012
Phone:
(203)-514-5647
Address:
London, United Kingdom
Servers Locations:
  • Data centrer in gb
    UK Midlands
Servers Locations: 1
  • UK Midlands
    UK Midlands
Customer Support: 0
No live chat
United States
Service Available
2.9/5
Average / Mixed Provider
Features Average
Reliability Somewhat credible
User Friendly Good
Support Average
Price Affordable
Promotion Average coupon
Other Factors Below average
Author

Marry Rose

Last updated: 24 April 2026

HOSTING.co.uk

Hosting.co.uk launched in 2012 targeting the UK and European hosting market, positioning itself around affordability and a standout feature almost no competitor offers: a price lock guarantee — the renewal price never exceeds the initial purchase price. The company is headquartered in London and operates data centers exclusively in the UK Midlands (Tier 3+/Tier 4 rated).

Visit Site

Pros and Cons

Here are the pros and cons of using HOSTING.co.uk as your hosting platform.

Positives

Price lock guarantee ensures the renewal price never exceeds the initial signup price, a genuinely rare commitment in the UK hosting market
Affordable entry pricing from 2 pounds per month with SSL, DDoS protection, cPanel, and free 24-hour website migration included in all shared plans
Wide payment options including credit card, PayPal, bank transfer, and cryptocurrency; 30-day money-back guarantee with no conditions

Negatives

Only 28 Trustpilot reviews after 12 years of operation, providing a statistically unreliable quality signal
Two confirmed ownership changes since 2017, with at least one documented data migration failure resulting in customer data loss
UK-only data center infrastructure delivers 200 to 280 milliseconds of latency for Vietnamese users and is entirely unsuitable for websites targeting a Southeast Asian audience

Interesting facts

Discover the unique features that make HOSTING.co.uk stand out

Hosting.co.uk was acquired by Zonat in December 2017 and has since undergone at least one further operational transition to UKNode, making it one of the few UK budget hosts with multiple confirmed ownership changes in under a decade

The price lock guarantee, which promises that renewal pricing will never exceed the initial purchase price, is among the most explicitly customer-friendly pricing commitments in the UK shared hosting market

Despite being founded in 2012 and operating for over 12 years, the provider has accumulated only 28 Trustpilot reviews as of 2025, which is exceptionally low for a company of its stated tenure

HOSTING.co.uk's rating Average / Mixed Provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. We also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

Usable but inconsistent. Some customers are satisfied while others report problems. Suitable for basic sites if you accept uncertainty and monitor closely.

Features
3 /5 Average

Solid shared hosting feature set including SSL, DDoS protection, cPanel, and free 24-hour migration; the price lock guarantee is genuinely unique in the UK market; missing Windows hosting, managed WordPress, and standalone email hosting

Reliability
2.5 /5 Somewhat credible

UK Tier 3-plus and Tier 4 data center infrastructure and 99.9% uptime claim are credible, but two ownership changes in under a decade, one documented data migration failure causing data loss, and below-average independent speed test results undercut confidence

User Experience
3.5 /5 Good

cPanel control panel, clear plan comparison pages, and flexible monthly or annual billing make onboarding straightforward; knowledge base described by reviewers and testers as thin and in need of improvement

Support
3 /5 Average

Claims 24/7/365 support via phone, live chat, and ticket; praised by multiple users for fast and helpful resolution, but notably slow during a documented 2025 server migration incident leaving one customer without email and website for over a week

Pricing
4 /5 Affordable

Price lock guarantee ensuring no renewal markup is among the most customer-friendly commitments in UK hosting; affordable entry from 2 pounds per month with 30-day money-back guarantee; no free domain included reduces value for new signups

Promotions
2.5 /5 Average coupon

Annual billing discount of approximately 16 percent is standard for the industry; no promo code ecosystem, no deal aggregator presence, no aggressive first-year introductory offers found

Other Factors
1.5 /5 Below average

UK-only data centers with no Asia-Pacific presence result in 200 to 280 milliseconds of latency for Vietnamese users; multiple ownership changes and a documented data loss event add long-term continuity risk for business-critical deployments

HOSTING.co.uk's FAQs

What is HOSTING.co.uk's uptime guarantee?

We guarantee 99.9% uptime for all our hosting plans.

How do I register a domain with HOSTING.co.uk?

Visit our website and use our domain search tool to find and register the domain you want.

What payment methods does HOSTING.co.uk accept?

We accept credit cards, debit cards, PayPal, and bank transfers.

How quickly will my website be up and running with HOSTING.co.uk?

Your website will be up and running within minutes of signing up and confirming your payment.

What kind of customer support does HOSTING.co.uk offer?

We offer 24/7 customer support via phone, email, and live chat.

What are other customers saying about HOSTING.co.uk?

We have received numerous positive customer reviews, which you can read on our website and independent review platforms.

Does HOSTING.co.uk offer any promotions or discounts?

Yes, we regularly offer discounts and special promotions on our hosting plans. Check our website for the latest offers.

What is the process for upgrading or downgrading my hosting plan?

You can easily upgrade or downgrade your hosting plan through your account dashboard on our website.

What is the difference between shared hosting and VPS hosting?

Shared hosting shares resources with multiple websites, while VPS hosting provides dedicated resources for your website, resulting in better performance and security.

How can I transfer my website to HOSTING.co.uk?

We offer free website migration services for seamless transfers from other hosting providers.

Latest user reviews

Camilla Ford
• 1 years ago
Really helpful company with great live chat and support from Essa, Georgi P and everyone else. Also, great hosting company!
April
• 2 years ago
Hack wordpress sites and put in redirects to there own site. Absolutely no reason why my site should re-direct to them when in the same industry.
Robbie
• 3 years ago
I moved a site to them several years ago and after experiencing issues (it is a large site) I agreed to upgrade the service. Since then things have been going steadily downhill, and yet the cost is quickly climbing. It's funny how companies need you to actively opt-in just to join a newsletter yet a company can just hike their prices and start taking your money without authorization, and claim they told you, as if that's in any way sane. This should be criminal. If you are changing the terms of payment you are forming a new agreement, this requires conscious agreement from both parties, more than just an email that they probably know would go straight to a spam folder. I'm in the process of moving my business from them to another host I've been dealing with for 5 years without a problem, and it will cost me 75% less.
Spoilt Stukkend
• 3 years ago
I have so many clients with you guys but when one client moves you feel it's okay not to assist and make life difficult. Backups are essential and you can't provide one as per one of your level 2 techies, come on try pull the other leg. Shocking to say the least. Time to make contact with existing clients just to let them know what they are in for
adm server
• 3 years ago
They failed to register a custom domain and did not refund my money even though I asked them several times to Refund.They literally stole $149 from me.I hope someone can help me file a legal charge against them.
Lloyd
• 3 years ago
I have been a loyal customer of Hosting.co.uk since June 2014 - almost 9 years now.Have gone out of my way to leave a positive review as their service, from hosting to customer service, has been fantastic the entire time. Ivan is particularly helpful (as well as Michiel), always resolving my support issues promptly and effectively.I can see a few negative reviews but are clearly from people who do not work within the industry, with no technical knowledge at all, hoping to save a few pound by doing things themself but expecting whole different service to what should reasonably be expected from a hosting company.Nothing but praise for the company, looking forward to expanding my business in the new year and I wouldn't be able to do it without you guys.Thank you guys.
Ben G.
• 6 years ago
Appalling Service. I took out their "Ultimate" package that boasts: Unlimited Disk Space, Unlimited Data Transfer, Unlimited unique sites, Unlimited Email Accounts and Unlimited Databases, you get the idea: unlimited. Unfortunately, once i'd invested quite a significant amount of time into transferring services over to them, their offering became clearly, well, limited. This only became clear when I was running out of "file" storage. They call this an inode limit. I took this up with the company and I was shocked by the tone of the response when I asked them to consider waiving this and updating their website in future. Instead, they flatly refused and I found their response rather rude. Whilst I had not checked the terms and conditions (when unlimited storage is advertised, you don't expect there to be a catch within the terms and conditions - fair use would be fine). The company clearly felt that imposing a file limit (without stating this at all) was a fair use strategy. That logic is lost on me i'm afraid. If there are any changes on their website, please check out the internet archive website to see cached copies of their content as it previously appeared. They can't erase history. I've also took prints of the website and the terms and conditions section that does not mention that the unlimited disk space is in fact not unlimited at all. In my opinion, it's a mean trick. It's against the terms and conditions to use names on here I believe so I have simply copied the message that I received when I politely raised this with them: "Hi again,1. we are not reselling ionis, we have our own Hardware in our own Racks in Britain, Luxembourg and the States.2. Be ensured that we will review within the next days the offering on site, and where needed communicate technical limits.Please understand that there are limits which put software or clients at risk, risk can be that it slows down a system heavily or even generates errors. I will not question technical limits put in place by Sysadmins. I don't care if somebody is 50p cheaper, for us it is more important to provide quality for an inexpensive price. It is not our intention to be the cheapest. Other try to be the cheapest and charge in the next billing period big money. This is not our intention. If you misunderstood our offer or if it was not clear, I am very sorry about that. We will improve the language.If you are looking for the cheapest possible offer with more than 25k inodes we are maybe not your supplier. Further more with the price increase of cPanel some time ago, some companies will increase the prices soon.Let us know if we should refund the money to your account/CC."I immediately put a request in to the company that manages my domain for me to forward the name servers back to my original hosting company (who I have not formally left yet) and I didn't make any further comment. Whilst I wasn't sure about which company i'd be able to access my files from, I kept my mouth shut. Now I have my files back, I shall be immediately closing my account and I am requesting a full refund from them to the debit card I paid on. If this is not forthcoming, i'll raise a recharge via my bank. As soon as we had had the conversation (that resulted in the message earlier) I noticed a mark decrease in speed (in downloading my full website backup), this may or may not have been intentional - I can't prove either way. I could no longer log in to the server via FTP using the temporary details that they provide (for before your Domain is pointed to them). I filed a ticket and there was no response. Clearly, when you are not going to continue with them, they won't assist you with leaving, even though a lot of time has been lost and there has been unneccessary pressures placed on my ISP (and others) for no purpose at a time of international crisis (one of my projects is a crisis response effort that has been delayed by two days by this company). As others have said, avoid.
Claire Davis
• 6 years ago
We have been with Hosting.co.uk for a year. Nothing but problems. Terrible service. Our entire membership site has gone down yet agian (along with the four other websites we have) and outside experts have reviewed the issue only to tell us it's a problem with thier server. They've actually said that it's beyond their knowledge. Never, ever switch to these people. We have hundreds of people that now cannot access our platform.
Christian
• 7 years ago
I had been using my previous web hosting company for about the last 20 years, when i received 30 days notice of what was going to mean a massive price increase. Finding a new hosting company was a daunting task, but so far i have to say moving to hosting.co.uk has been the best thing ever!! Hosting.co.uk have done everything that was advertised, at rapid speed and everything so far has worked first time without any problems or the need to contact them for any extra support. I highly recommend hosting.co.uk and hopefully I will be using them for many years to come.
Julie Mills
• 7 years ago
Shocking! Absolutely shocking! We have been without service all day and little response on the open ticket. No complaints or escalation procedure! and no phone number. They mess up payments, suspend account and then take a day to get it back on (if that ever actually happens) They have absolutely no understanding of the importance of a complete outage on your server... No e-mail (10 members of staff now not working) no microsite and 3 websites down! Seriously not good enough. Will be moving services away.

HOSTING.co.uk's Features

Money-Back Guarantee Money-Back Guarantee
Hourly Payments Hourly Payments
Monthly Payments Monthly Payments
Yearly Payments Yearly Payments
Domain Purchase Domain Purchase
REST API REST API
DDOS Protection DDOS Protection
Crypto Accepted Crypto Accepted
Affiliate Program Affiliate Program
Load Balancers Load Balancers
WordPress Hosting WordPress Hosting
VPS Hosting VPS Hosting
Cloud Hosting Cloud Hosting
Shared Hosting Shared Hosting
Website Builder Website Builder
Email Hosting Email Hosting
SSL Certificate(Free) SSL Certificate(Free)
Backup Services Backup Services
CDN Services CDN Services
Unlimited Hosting Unlimited Hosting
Object Storage Object Storage
Kubernetes Kubernetes
WooCommerce Hosting WooCommerce Hosting
Dedicated Server Dedicated Server
Reseller Hosting Reseller Hosting
Malware Scanner Malware Scanner
Two-Factor Authentication (2FA) Two-Factor Authentication (2FA)
Mobile App Mobile App
Free Site Migration Free Site Migration
NVMe SSD Storage NVMe SSD Storage
1-Click WordPress Install 1-Click WordPress Install
WAF Included WAF Included
E-commerce Hosting E-commerce Hosting
Managed WordPress Managed WordPress
User reviews (11)

User reviews of HOSTING.co.uk

This is where you can share your experience with HOSTING.co.uk. Read other users' reviews or write your own to highlight its pros and cons based on real use.

2.5

Reviewed by 11 users

5
4
4
0
3
0
2
0
1
7
0
0
Share your opinion with the community. Maybe you can help someone.
Write a review
Honest user's ratings is our #1 priority! So bookmakers can't pay to change or delete reviews.
1 years ago
Good customer service and well-priced
Really helpful company with great live chat and support from Essa, Georgi P and everyone else. Also, great hosting company!
2 years ago
Hack wordpress sites and put in…
Hack wordpress sites and put in redirects to there own site. Absolutely no reason why my site should re-direct to them when in the same industry.
3 years ago
Hiking prices for a worse service
I moved a site to them several years ago and after experiencing issues (it is a large site) I agreed to upgrade the service. Since then things have been going steadily downhill, and yet the cost is quickly climbing. It's funny how companies need you to actively opt-in just to join a newsletter yet a company can just hike their prices and start taking your money without authorization, and claim they told you, as if that's in any way sane. This should be criminal. If you are changing the terms of payment you are forming a new agreement, this requires conscious agreement from both parties, more than just an email that they probably know would go straight to a spam folder. I'm in the process of moving my business from them to another host I've been dealing with for 5 years without a problem, and it will cost me 75% less.
3 years ago
Shocking Support
I have so many clients with you guys but when one client moves you feel it's okay not to assist and make life difficult. Backups are essential and you can't provide one as per one of your level 2 techies, come on try pull the other leg. Shocking to say the least. Time to make contact with existing clients just to let them know what they are in for
3 years ago
They literally stole $149 from me
They failed to register a custom domain and did not refund my money even though I asked them several times to Refund.They literally stole $149 from me.I hope someone can help me file a legal charge against them.
3 years ago
Fantastic Customer Service
I have been a loyal customer of Hosting.co.uk since June 2014 - almost 9 years now.Have gone out of my way to leave a positive review as their service, from hosting to customer service, has been fantastic the entire time. Ivan is particularly helpful (as well as Michiel), always resolving my support issues promptly and effectively.I can see a few negative reviews but are clearly from people who do not work within the industry, with no technical knowledge at all, hoping to save a few pound by doing things themself but expecting whole different service to what should reasonably be expected from a hosting company.Nothing but praise for the company, looking forward to expanding my business in the new year and I wouldn't be able to do it without you guys.Thank you guys.
6 years ago
Appalling Service
Appalling Service. I took out their "Ultimate" package that boasts: Unlimited Disk Space, Unlimited Data Transfer, Unlimited unique sites, Unlimited Email Accounts and Unlimited Databases, you get the idea: unlimited. Unfortunately, once i'd invested quite a significant amount of time into transferring services over to them, their offering became clearly, well, limited. This only became clear when I was running out of "file" storage. They call this an inode limit. I took this up with the company and I was shocked by the tone of the response when I asked them to consider waiving this and updating their website in future. Instead, they flatly refused and I found their response rather rude. Whilst I had not checked the terms and conditions (when unlimited storage is advertised, you don't expect there to be a catch within the terms and conditions - fair use would be fine). The company clearly felt that imposing a file limit (without stating this at all) was a fair use strategy. That logic is lost on me i'm afraid. If there are any changes on their website, please check out the internet archive website to see cached copies of their content as it previously appeared. They can't erase history. I've also took prints of the website and the terms and conditions section that does not mention that the unlimited disk space is in fact not unlimited at all. In my opinion, it's a mean trick. It's against the terms and conditions to use names on here I believe so I have simply copied the message that I received when I politely raised this with them: "Hi again,1. we are not reselling ionis, we have our own Hardware in our own Racks in Britain, Luxembourg and the States.2. Be ensured that we will review within the next days the offering on site, and where needed communicate technical limits.Please understand that there are limits which put software or clients at risk, risk can be that it slows down a system heavily or even generates errors. I will not question technical limits put in place by Sysadmins. I don't care if somebody is 50p cheaper, for us it is more important to provide quality for an inexpensive price. It is not our intention to be the cheapest. Other try to be the cheapest and charge in the next billing period big money. This is not our intention. If you misunderstood our offer or if it was not clear, I am very sorry about that. We will improve the language.If you are looking for the cheapest possible offer with more than 25k inodes we are maybe not your supplier. Further more with the price increase of cPanel some time ago, some companies will increase the prices soon.Let us know if we should refund the money to your account/CC."I immediately put a request in to the company that manages my domain for me to forward the name servers back to my original hosting company (who I have not formally left yet) and I didn't make any further comment. Whilst I wasn't sure about which company i'd be able to access my files from, I kept my mouth shut. Now I have my files back, I shall be immediately closing my account and I am requesting a full refund from them to the debit card I paid on. If this is not forthcoming, i'll raise a recharge via my bank. As soon as we had had the conversation (that resulted in the message earlier) I noticed a mark decrease in speed (in downloading my full website backup), this may or may not have been intentional - I can't prove either way. I could no longer log in to the server via FTP using the temporary details that they provide (for before your Domain is pointed to them). I filed a ticket and there was no response. Clearly, when you are not going to continue with them, they won't assist you with leaving, even though a lot of time has been lost and there has been unneccessary pressures placed on my ISP (and others) for no purpose at a time of international crisis (one of my projects is a crisis response effort that has been delayed by two days by this company). As others have said, avoid.
6 years ago
We have been with Hosting.co.uk for a…
We have been with Hosting.co.uk for a year. Nothing but problems. Terrible service. Our entire membership site has gone down yet agian (along with the four other websites we have) and outside experts have reviewed the issue only to tell us it's a problem with thier server. They've actually said that it's beyond their knowledge. Never, ever switch to these people. We have hundreds of people that now cannot access our platform.
7 years ago
Hosting.co.uk customer review
I had been using my previous web hosting company for about the last 20 years, when i received 30 days notice of what was going to mean a massive price increase. Finding a new hosting company was a daunting task, but so far i have to say moving to hosting.co.uk has been the best thing ever!! Hosting.co.uk have done everything that was advertised, at rapid speed and everything so far has worked first time without any problems or the need to contact them for any extra support. I highly recommend hosting.co.uk and hopefully I will be using them for many years to come.
7 years ago
Shocking
Shocking! Absolutely shocking! We have been without service all day and little response on the open ticket. No complaints or escalation procedure! and no phone number. They mess up payments, suspend account and then take a day to get it back on (if that ever actually happens) They have absolutely no understanding of the importance of a complete outage on your server... No e-mail (10 members of staff now not working) no microsite and 3 websites down! Seriously not good enough. Will be moving services away.
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HOSTING.co.uk's Coupons

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* TrustHostReview publishes professional hosting reviews with full editorial independence. We use the same transparent standards for every provider. Sometimes we may receive compensation from companies listed here, but it never influences our testing, conclusions, or rankings. Any compensation simply helps cover operating costs like account purchases, testing, and reviewer royalties.