Appalling Service. I took out their "Ultimate" package that boasts: Unlimited Disk Space, Unlimited Data Transfer, Unlimited unique sites, Unlimited Email Accounts and Unlimited Databases, you get the idea: unlimited. Unfortunately, once i'd invested quite a significant amount of time into transferring services over to them, their offering became clearly, well, limited. This only became clear when I was running out of "file" storage. They call this an inode limit. I took this up with the company and I was shocked by the tone of the response when I asked them to consider waiving this and updating their website in future. Instead, they flatly refused and I found their response rather rude. Whilst I had not checked the terms and conditions (when unlimited storage is advertised, you don't expect there to be a catch within the terms and conditions - fair use would be fine). The company clearly felt that imposing a file limit (without stating this at all) was a fair use strategy. That logic is lost on me i'm afraid. If there are any changes on their website, please check out the internet archive website to see cached copies of their content as it previously appeared. They can't erase history. I've also took prints of the website and the terms and conditions section that does not mention that the unlimited disk space is in fact not unlimited at all. In my opinion, it's a mean trick. It's against the terms and conditions to use names on here I believe so I have simply copied the message that I received when I politely raised this with them: "Hi again,1. we are not reselling ionis, we have our own Hardware in our own Racks in Britain, Luxembourg and the States.2. Be ensured that we will review within the next days the offering on site, and where needed communicate technical limits.Please understand that there are limits which put software or clients at risk, risk can be that it slows down a system heavily or even generates errors. I will not question technical limits put in place by Sysadmins. I don't care if somebody is 50p cheaper, for us it is more important to provide quality for an inexpensive price. It is not our intention to be the cheapest. Other try to be the cheapest and charge in the next billing period big money. This is not our intention. If you misunderstood our offer or if it was not clear, I am very sorry about that. We will improve the language.If you are looking for the cheapest possible offer with more than 25k inodes we are maybe not your supplier. Further more with the price increase of cPanel some time ago, some companies will increase the prices soon.Let us know if we should refund the money to your account/CC."I immediately put a request in to the company that manages my domain for me to forward the name servers back to my original hosting company (who I have not formally left yet) and I didn't make any further comment. Whilst I wasn't sure about which company i'd be able to access my files from, I kept my mouth shut. Now I have my files back, I shall be immediately closing my account and I am requesting a full refund from them to the debit card I paid on. If this is not forthcoming, i'll raise a recharge via my bank. As soon as we had had the conversation (that resulted in the message earlier) I noticed a mark decrease in speed (in downloading my full website backup), this may or may not have been intentional - I can't prove either way. I could no longer log in to the server via FTP using the temporary details that they provide (for before your Domain is pointed to them). I filed a ticket and there was no response. Clearly, when you are not going to continue with them, they won't assist you with leaving, even though a lot of time has been lost and there has been unneccessary pressures placed on my ISP (and others) for no purpose at a time of international crisis (one of my projects is a crisis response effort that has been delayed by two days by this company). As others have said, avoid.