One.com USA Review

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User reviews (1178)

In the USA, One.com is known for its excellent customer support. They have dedicated support teams ready to provide first-class assistance 24/74. They answer technical questions, guide you through their products, and help you choose the subscription package that best meets your needs.


About One.com USA:
Owner/CEO:
Jacob Jensen
Established:
2002
Phone:
+45 46907100
Address:
A/S, Kalvebod Brygge 24, 1560 Copenhagen V, Denmark.
Servers Locations:
Servers Locations: 0
Customer Support: 9
English
Website: English
All languages (9)
English
Support: English
All languages (9)
Live chat
United States
United States Accepted
3.6/5
Good Hosting Provider
by Trust Host Review
Features: Good
Reliability: Mostly credible
User Friendly: Good
Support: Good
Price: Affordable
Promotion: Good discount
Other Factors: Average
Pimploy Sinakorn
Author: Pimploy Sinakorn Last updated: 30 August 2024

Review One.com USA 2024

One.com USA Review: A Deep Dive for Experienced Users

One.com USA tempts users with an attractive, beginner-friendly facade and budget-friendly pricing. But how well does this web hosting provider stand up to the scrutiny of experienced users, webmasters, and system administrators? Let's delve into the details:

Hosting Plans and Prices: One.com's simplified approach offers only a handful of shared hosting plans, which might feel restrictive to experienced users seeking more granular control. The lack of dedicated server options or VPS solutions is a significant drawback for larger projects or those requiring specialized setups. While the introductory prices are appealing, renewal rates increase significantly, a common tactic amongst budget hosts.

Ease of Use: The proprietary control panel, while visually appealing, lacks the feature depth and customization options found in industry-standard cPanel or Plesk. This deviation could lead to a steeper learning curve for seasoned users accustomed to those platforms.

Performance and Server Speed: While One.com promises "fast and reliable" hosting, independent benchmarks and user reviews paint a less impressive picture. Server response times, particularly for shared hosting plans, tend to be slower than industry averages, which could impact website loading times, especially under heavy traffic.

Security Features: One.com provides basic security measures like SSL certificates and daily backups. However, advanced features such as malware scanning, firewalls, and DDoS protection are either limited or come at an extra cost. This lack of comprehensive security might be concerning for experienced users dealing with sensitive data or high-traffic websites.

Customer Support: While 24/7 support is advertised, accessing it can be cumbersome. Phone support often involves navigating through lengthy menus, and live chat response times can be sluggish. The knowledge base, while extensive, primarily caters to beginner-level queries, lacking in-depth technical documentation that experienced users might require.

Data Centers: One.com's data center locations are not clearly disclosed on their website. Transparency in this area is crucial for experienced users who prioritize low latency and data sovereignty.

Verdict:

One.com USA might be a visually appealing option for beginners, but its simplicity comes at the cost of features and performance that experienced users demand. The limited hosting plans, proprietary control panel, average performance, and lack of advanced security features make it a less than ideal choice for demanding projects. Experienced users would be better served exploring alternative hosting providers that offer greater control, performance, and security.

One.com USA

In the USA, One.com is known for its excellent customer support. They have dedicated support teams ready to provide first-class assistance 24/74. They answer technical questions, guide you through their products, and help you choose the subscription package that best meets your needs.

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One.com USA's rating: Good hosting provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. e also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

Hosting provider with a stable user count and no significant complaints will be given a GOOD reputation rating. Therefore, you do not need to worry when host your website on these platforms.

Parameters Score Why did we give this score?
Features 3.8 Good - We consider a number of factors when rating features, including: usefulness, ease to use, effectiveness, impact.. One.com USA's feature is excellent. It provides a high level of value to the user and is easy to use and effective.
Reliability 3.6 Mostly credible - One.com USA consistently meets its promises and delivers on time. They have an excellent customer service record and are very responsive to customer complaints.
User Friendly 3.7 Good - Easy to Use: One.com USA is very easy to navigate and use. Users will have no trouble finding the information they need or completing tasks.
Support 3.2 Good - The support service is good. There is a user manual and FAQ page, and they are well-written and provide adequate information. The helpdesk is responsive and helpful. The support time is fast and there is live chat with customers. The service supports multiple languages.
Price 3.9 Affordable - The pricing of One.com USA is affordable. It is slightly lower than the average prices of similar services, and there is some flexibility in the price list.
Promotion 3.8 Good discount - One.com USA offers frequent promotions. Their promotions are attractive and have a wide reach. There are a few bonus programs, discounted codes, or percentage discounts. They have a few conditions for receiving promotions, but their targeted audience is broad. Their rewards programs and loyalty programs are strong, and their discounts and special offers are frequent and appealing.
Other Factors 2.5 Average - The number of customers is moderate, and the partner reviews are mixed. The company's revenue is also moderate.

Pros and Cons

Here are the pros and cons of using One.com USA as your hosting platform.

Positives

  • Easy-to-use website builder: One.com provides an intuitive website builder with drag-and-drop functionality, making it simple for users to create their websites.
  • Reliable hosting services: Customers appreciate the stability and uptime provided by One.com’s hosting solutions.
  • Affordable pricing: One.com offers competitive pricing, making it accessible for individuals and small businesses.
  • Good selection of domain names: Customers can find and register domain names conveniently through One.com.
  • Responsive customer support: One.com provides helpful customer service to address any issues or queries.
  • Secure hosting environment: Security features protect websites and data.
  • Regular backups and data protection: One.com ensures data safety with regular backups.

Negatives

  • No customer support phone number
  • Not for web developer veterans
  • Limited service options
  • Limited performance
  • Short money back guarantee
  • Not as cheap as it seems
  • Some customer complaints

Interesting facts

3 months free hosting
Free website builder with drag-and-drop functionality: One.com’s website builder simplifies the design process.
Integrated email hosting: Users can manage their email accounts seamlessly.
One-click WordPress installation: WordPress enthusiasts can set up their sites quickly.
Free SSL certificates: Enhanced security for websites.
30-day money-back guarantee: Customers have peace of mind when trying out One.com’s services.

One.com USA's FAQs

What is One.com USA's uptime guarantee?

99.9% uptime guarantee on all hosting plans.

How do I register a domain name with One.com USA?

Use the domain name search tool on our website to find your desired domain name and follow the registration steps.

What payment methods does One.com USA accept?

Credit cards, PayPal, and bank transfers.

How do I get support from One.com USA?

24/7 support via live chat, phone, or email.

What are the reviews of One.com USA?

Positive reviews on Trustpilot and other platforms, showcasing excellent customer service and reliable hosting.

Does One.com USA offer any promotions?

Yes, we offer new user discounts, free domain names, and seasonal promotions.

What is the cancellation policy for One.com USA hosting?

30-day money-back guarantee on all hosting plans.

What is included in One.com USA's hosting plans?

Unlimited storage, bandwidth, free domain name, email accounts, and security features.

Does One.com USA offer managed WordPress hosting?

Yes, we offer optimized hosting specifically for WordPress websites.

What is the difference between One.com USA's shared and VPS hosting plans?

Shared hosting offers entry-level hosting with shared resources, while VPS hosting provides dedicated virtual servers with more power and flexibility.

Latest user reviews

indiana jones
• 4 months ago
excellent customer service. User-friendly website
Vactir Olinda
• 4 months ago
after the reaction of Shravan here in Trustpilot to my previous review, I contacted One.com to the email service AT one.com and despite my warning that my complaint is directed to the Danish CEO, Shravan Munogee started an endless series of LIES, EXCUSES, CONTRADICTIONS, and DELAYS of all type and avoided me to get in touch with the Danish CEO, who keeps on hiding and -more importantly- unrespecting the Waived Fee Agreement reached between him and the late Jorgen Garlin.Continuing with the multiple lies, delays, and excuses the agent Emma Lindquist Jacobsson showed up in order to maintain the current scenario.Danish CEO: we need the website with the domain you have been hosting for so many years in order to continue ur task. Please honour the Waived Fee Agreement!!
rafiq chowdhury
• 4 months ago
I purchased a domain name from one.com and had signed up for hosting and other add-ons, however, I had transferred the domain to another hosting company as my web designer preferred the plat form's dashboard & interface. After a year I received an invoice for renewal at £158 for another, so I went onto live chat and explained that I'm no longer with them and the invoice was incorrect the agent (human not the bot you get at the beginning) he straight (while did take a few minutes) got the invoice cancel and sent me an email confirmation, hassle & fuss AND NO NEED for that "let me speak to your supervisor now!!!" moment either lol and this was a weekend afternoon too..a very rare experience in need but a pleasurable one
2050577 Hamida Mohammed
• 4 months ago
I received excellent customer service to resolve an issue. The Operative was patient with me and kept reassuring me that they were doing their best to resolve the issue. They would check in periodically to assure me that I was still connect. Very polite and respectful.
Monika Lejman
• 4 months ago
Love it! Fast, secure and an outstanding costumer support!
Oyeyemi Korede
• 4 months ago
Great Customer service. It's 100%
Jonas
• 4 months ago
The auto-renewal system is really bad. I cancelled it before the renewal date, but alas, still got the invoice. You cannot cancel until the invoice has been paid. I've used Cloudflare for quite some time now, but haven't been able to move the domains still on one.com due to their terrible auto-renewal system. Yes, you've squeezed a few bucks out of me during these last two years as an unwilling customer, but the market will ultimately discard those who behave like this.
SP
• 4 months ago
I bought 4 domains because I wanted the name for a future business. I bought all 4 and paid for them online, no issues there. I then received 4 payment reminders for £56 for each domain for things I simply never asked for. Also contained within the messages are vailed threats of debt collection ! Nice customer service - feels like a fraud. Steer clear - you have been warned
Real number one
• 4 months ago
Simply awful. Trust awful comments regarding them on other sites. Our company read comments but still kind of wished to be proved wrong. They made mistake but kept blaming, as many wrote in their comments as well, and kept sending countless amounts of e-mails after that. If you are considering them, just don't for your own good. And, as you can see, their workers are answering here on this page, so how many comments with better reviews come from people they know? Makes you think, doesn't it? Spam service is handling their mails from now on.
Steen Maigaard
• 4 months ago
Impossible to change contact person on the website even if we have sent the mandatory form and the ID of the owner and his signature. We need to prove that I am a part of the company which I am not and never will be, I am the new programmer who is supposed to maintain the website, the former developer just quit and left the company with absolutely NO information about the logins. You are a money machine nothing else, help? no help at all, you made it impossible for them even to cancel the subscription as they don't have access to cancel it. Shame on you, I can't recommend you to anyone.

Payment method

PayPal
Visa
MasterCard
Amex
American Express
JCB

One.com USA's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
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User reviews of One.com USA

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4.1

Rated by 1178 users

5
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48
3
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2
30
1
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One.com USA's Coupons

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