Author:
Marry Rose
Last updated: 01 January 2025
Review Network Solutions 2025
Network Solutions
Find domain names, web hosting and online marketing for their website -- all in one place. Network Solutions aims to help businesses get online and grow online with domain name registration, web hosting and online marketing services.
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Network Solutions's rating: Bad hosting provider
We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. e also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.
We found many complaints about the service and quality of this provider. Therefore, we decided to rank this hosting provider as "Bad".
| Parameters | Score | Why did we give this score? |
|---|---|---|
| Features | 1 | Poor - We consider a number of factors when rating features, including: usefulness, ease to use, effectiveness, impact.. Network Solutions's feature is extremely limited or not present at all. It does not provide any significant value to the user. |
| Reliability | 1.9 | Untrustworthy - Network Solutions consistently fails to meet its promises and deliver on time. They have a history of poor customer service and are not responsive to customer complaints. |
| User Friendly | 1.5 | Below average - Network Solutions is somewhat difficult to navigate and use. Users may have some trouble finding the information they need or completing tasks. |
| Support | 1.7 | Below average - The support service is poor. There may be a user manual or FAQ page, but it is poorly written and does not provide adequate information. The helpdesk may be unresponsive or unhelpful. The support time may be slow and there may be no live chat with customers. The service may not support multiple languages. |
| Price | 1.7 | Somewhat expensive - The pricing of Network Solutions is expensive. It is slightly higher than the average prices of similar services, and there is some flexibility in the price list. |
| Promotion | 1.6 | Small discount - Network Solutions offers infrequent promotions. Their promotions are not very attractive and have limited reach. There are few bonus programs, discounted codes, or percentage discounts. They have some conditions for receiving promotions, and their targeted audience is somewhat limited. They do not offer many rewards programs, loyalty programs, discounts, or special offers. |
| Other Factors | 0.9 | Poor - The number of customers is extremely low, and the partner reviews are overwhelmingly negative. The company's revenue is also very low. |
Pros and Cons
Here are the pros and cons of using Network Solutions as your hosting platform.
Positives
- Established brand
- Variety of services
- Domain registration
- Email hosting
Negatives
- Higher pricing
- Outdated interface
- Customer support issues
- Limited features
Interesting facts
Part of Web.com
Focus on small businesses
Offers website builder
Long history in the industry
Please note that these are general observations and the actual experience may vary for different users. It’s always a good idea to do thorough research and consider your specific needs before choosing a service provider.
Network Solutions's FAQs
Latest user reviews
I called to renew my web services -- already expired in part and the domain name about to expire. My first customer contact was very positive, helping me get things caught up. Then with a question I had, she transferred me to Chris who further helped me get all services renewed and just what I needed. No sales pitch -- just an honest interaction. Very appreciated!
Ken from Level I Tech Support was extremely helpful, and guided me through within his scope of my issue. He then transferred me to Level II Support, where my issue was further investigated. He was professional and friendly, HOWEVER, when a subscription for MyTime Support was suggested, I was absolutely told that the subscription was for 'unlimited' assistance. I was NOT told that it is limited to one support call per month. This may be the script that's followed, but I was very miffed when I realized I was lied to. Hence, 3 stars. This said, the subscription is still worth having.
I am very disappointed with Network Solutions. My domai TVDATA.TV , has been down daily, causing major disruptions. I requested an email update (Service Request #ACR-60036) and was told it would take 24-48 hours, but it has been several days with no resolution. Customer support was unhelpful and more focused on upselling than solving my issues. Overall, poor service and unresolved problems have made this a very negative experience.
I am very disappointed with Network Solutions. My domain TVDATA.TV , has been down daily, causing major disruptions. I requested an email update (Service Request #ACR-60036) and was told it would take 24-48 hours, but it has been several days with no resolution. Customer support was unhelpful and more focused on upselling than solving my issues. Overall, poor service and unresolved problems have made this a very negative experience.
SSL doesn't automatically re-validate even though I get emails from Network Solutions stating it will re-validate before the validation period ends. I had to threaten the customer service agent before he would get them re-validated immediately instead of waiting 24-48 hours. Why wouldn't you do it unless I threatened to move to a different company? You also have to beg to get the best prices. They don't treat loyal customers with loyalty pricing unless you threaten to leave. NOT a good business practice.
Charan Gouda was very knowledgeable, quick and incredibly helpful. I was very impressed by this service.
On the domain renewal page, the "SUBMIT" button was not active and I could not renew my domain, but the problem was resolved during the chat.
Manoj was great. He was able to solve my issue and explained all the details.
Lea,the wonderful female person who guided me through the process made me feel at ease, as she made her way through my situation, allowing me to know her actions were of my best interests, and I trusted her. I am anxious to see her results, although her voice and words made everything worth while.
Namith was very helpful -- and patient -- when my website wouldn't open and we had problems first with verifying my account and then with restoring it. 5 stars.
Payment method
Network Solutions's Features
Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
