Network Solutions Review 2026

User reviews (1217)

Find domain names, web hosting and online marketing for their website -- all in one place. Network Solutions aims to help businesses get online and grow online with domain name registration, web hosting and online marketing services.


About Network Solutions:
Owner/CEO:
W.G. Champion Mitchell
Established:
1979
Phone:
1-888-642-9675
Address:
13861 Sunrise Valley Dr Ste 300 Herndon, VA, 20171-6126 United States
Servers Locations:
  • Data centrer in us
    United States
Servers Locations: 1
  • United States
    United States
Customer Support: 1
English
Website: English
All languages (1)
English
Support: English
Live chat
United States
Service Available
2.8/5
Average / Mixed Provider
Features Average
Reliability Mostly credible
User Friendly Average
Support Average
Price Fair value for money
Promotion Good discount
Other Factors Average
Author

Marry Rose

Last updated: 20 January 2026

Network Solutions

Find domain names, web hosting and online marketing for their website -- all in one place. Network Solutions aims to help businesses get online and grow online with domain name registration, web hosting and online marketing services.

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Pros and Cons

Here are the pros and cons of using Network Solutions as your hosting platform.

Positives

Established brand
Variety of services
Domain registration
Email hosting

Negatives

Higher pricing
Outdated interface
Customer support issues
Limited features

Interesting facts

Discover the unique features that make Network Solutions stand out

Part of Web.com

Focus on small businesses

Offers website builder

Long history in the industry

Network Solutions's rating Average / Mixed Provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. We also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

Usable but inconsistent. Some customers are satisfied while others report problems. Suitable for basic sites if you accept uncertainty and monitor closely.

Features
3 /5 Average

The platform is often “good enough” for simple sites. Most people will find basic hosting, SSL, and a control panel with Network Solutions, while extras like automatic backups, enhanced security, or performance features (for example, caching) may be limited to certain plans. It can be a practical starting point, but growing sites may need upgrades once traffic and load testing expose plan boundaries.

Reliability
3.2 /5 Mostly credible

Stability is generally solid for most websites. A credible operating history and mostly positive trust signals often support Network Solutions. Monitoring commonly confirms strong performance consistency: uptime typically in the 99.95%–99.99% range, stable in-region TTFB (often p50 ≤ 400ms, p95 ≤ 900ms), and stress/load tests completing with low error rates (typically ≤ 1%) and controlled response-time increases. Issues may occur, but patterns do not suggest ongoing instability.

User Experience
2.8 /5 Average

Usability is generally acceptable, but not especially friendly. Many users can operate Network Solutions once set up, though the interface may feel complex or dated. Tasks like DNS, SSL, or backups might require extra reading or support tickets. Performance tuning is often possible, but guidance and UX clarity can be limited.

Support
2.3 /5 Average

Support is usually reachable, but quality and speed can vary. For Network Solutions, basic problems are often handled, while complex issues may require multiple follow-ups. Documentation exists but may not cover all scenarios clearly. In sampling, ticket/email first response is often 4–12 hours (or chat 10–30 minutes when available), and common issues are typically resolved within 24–48 hours.

Pricing
2.7 /5 Fair value for money

Pricing is workable, but it requires careful plan selection. In many cases, Network Solutions has a low entry price, while the real value depends on resource limits and paid add-ons. Renewals can be higher, and some users may need upgrades earlier than expected. It can still be good value when inclusions and limits are clearly understood.

Promotions
3.3 /5 Good discount

Discounts are usually practical and easy to apply. For Network Solutions, promotions and sale prices are commonly visible, conditions are mostly clear, and checkout is generally reliable. Some deals may require longer terms or apply only to first-time customers, but savings are typically meaningful.

Other Factors
2.6 /5 Average

The provider can look normal but not fully proven in business behavior. Policies for Network Solutions may exist, yet they can be hard to read, incomplete, or scattered. Signals on refunds, resource limits, and incident communication can be mixed. Nothing is fatal, but it may not feel best-in-class.

Please note that these are general observations and the actual experience may vary for different users. It’s always a good idea to do thorough research and consider your specific needs before choosing a service provider.

Network Solutions's FAQs

What is Network Solutions' uptime guarantee?

Network Solutions offers a 99.999% uptime guarantee.

How can I register a domain name with Network Solutions?

You can register a domain name through Network Solutions' website or by calling their customer support team.

What payment methods does Network Solutions accept?

Network Solutions accepts credit cards, PayPal, and bank transfers.

What is the cost of hosting with Network Solutions?

Hosting costs vary depending on the plan you choose. You can view pricing options on Network Solutions' website.

What kind of support does Network Solutions provide?

Network Solutions provides 24/7 customer support via phone, email, and live chat.

What do user reviews say about Network Solutions?

Network Solutions has generally positive user reviews. Customers praise the company's reliability, customer support, and domain registration services.

Does Network Solutions offer any promotions or discounts?

Network Solutions frequently offers promotions and discounts on domain registration and hosting services.

How can I transfer my domain to Network Solutions?

You can transfer your domain to Network Solutions by following the instructions on their website or contacting their customer support team.

What is the difference between shared hosting and dedicated hosting?

Shared hosting is when your website is hosted on a server with other websites. Dedicated hosting is when your website is the only one hosted on a server.

What is the best domain name for my website?

The best domain name for your website is one that is relevant to your business, easy to remember, and short.

Latest user reviews

Ray Blessing
• 1 years ago
I called to renew my web services -- already expired in part and the domain name about to expire. My first customer contact was very positive, helping me get things caught up. Then with a question I had, she transferred me to Chris who further helped me get all services renewed and just what I needed. No sales pitch -- just an honest interaction. Very appreciated!
Steven Ramon
• 1 years ago
Ken from Level I Tech Support was extremely helpful, and guided me through within his scope of my issue. He then transferred me to Level II Support, where my issue was further investigated. He was professional and friendly, HOWEVER, when a subscription for MyTime Support was suggested, I was absolutely told that the subscription was for 'unlimited' assistance. I was NOT told that it is limited to one support call per month. This may be the script that's followed, but I was very miffed when I realized I was lied to. Hence, 3 stars. This said, the subscription is still worth having.
Alis Wol
• 1 years ago
I am very disappointed with Network Solutions. My domai TVDATA.TV , has been down daily, causing major disruptions. I requested an email update (Service Request #ACR-60036) and was told it would take 24-48 hours, but it has been several days with no resolution. Customer support was unhelpful and more focused on upselling than solving my issues. Overall, poor service and unresolved problems have made this a very negative experience.
Oxana S
• 1 years ago
I am very disappointed with Network Solutions. My domain TVDATA.TV , has been down daily, causing major disruptions. I requested an email update (Service Request #ACR-60036) and was told it would take 24-48 hours, but it has been several days with no resolution. Customer support was unhelpful and more focused on upselling than solving my issues. Overall, poor service and unresolved problems have made this a very negative experience.
Gene Mah
• 1 years ago
SSL doesn't automatically re-validate even though I get emails from Network Solutions stating it will re-validate before the validation period ends. I had to threaten the customer service agent before he would get them re-validated immediately instead of waiting 24-48 hours. Why wouldn't you do it unless I threatened to move to a different company? You also have to beg to get the best prices. They don't treat loyal customers with loyalty pricing unless you threaten to leave. NOT a good business practice.
Laura
• 1 years ago
Charan Gouda was very knowledgeable, quick and incredibly helpful. I was very impressed by this service.
中村 学
• 1 years ago
On the domain renewal page, the "SUBMIT" button was not active and I could not renew my domain, but the problem was resolved during the chat.
Ernesto Molina
• 1 years ago
Manoj was great. He was able to solve my issue and explained all the details.
William Donnelly
• 1 years ago
Lea,the wonderful female person who guided me through the process made me feel at ease, as she made her way through my situation, allowing me to know her actions were of my best interests, and I trusted her. I am anxious to see her results, although her voice and words made everything worth while.
Tim Harper
• 1 years ago
Namith was very helpful -- and patient -- when my website wouldn't open and we had problems first with verifying my account and then with restoring it. 5 stars.

Payment method

PayPal is accepted at Network Solutions
Visa is accepted at Network Solutions
MasterCard is accepted at Network Solutions
American Express is accepted at Network Solutions
Discover is accepted at Network Solutions

Network Solutions's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
Kubernetes
User reviews (1217)

User reviews of Network Solutions

This is where you can share your experience with Network Solutions. Read other users' reviews or write your own to highlight its pros and cons based on real use.

4.4

Reviewed by 1217 users

5
1003
4
34
3
11
2
10
1
159
0
0
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1 years ago
I called to renew my web services --…
I called to renew my web services -- already expired in part and the domain name about to expire. My first customer contact was very positive, helping me get things caught up. Then with a question I had, she transferred me to Chris who further helped me get all services renewed and just what I needed. No sales pitch -- just an honest interaction. Very appreciated!
1 years ago
Nice Level I support, but the MyTime Support pitch is Misleading.
Ken from Level I Tech Support was extremely helpful, and guided me through within his scope of my issue. He then transferred me to Level II Support, where my issue was further investigated. He was professional and friendly, HOWEVER, when a subscription for MyTime Support was suggested, I was absolutely told that the subscription was for 'unlimited' assistance. I was NOT told that it is limited to one support call per month. This may be the script that's followed, but I was very miffed when I realized I was lied to. Hence, 3 stars. This said, the subscription is still worth having.
1 years ago
I am very disappointed with Network…
I am very disappointed with Network Solutions. My domai TVDATA.TV , has been down daily, causing major disruptions. I requested an email update (Service Request #ACR-60036) and was told it would take 24-48 hours, but it has been several days with no resolution. Customer support was unhelpful and more focused on upselling than solving my issues. Overall, poor service and unresolved problems have made this a very negative experience.
1 years ago
I am very disappointed with Network…
I am very disappointed with Network Solutions. My domain TVDATA.TV , has been down daily, causing major disruptions. I requested an email update (Service Request #ACR-60036) and was told it would take 24-48 hours, but it has been several days with no resolution. Customer support was unhelpful and more focused on upselling than solving my issues. Overall, poor service and unresolved problems have made this a very negative experience.
1 years ago
SSL doesn't automatically re-validate…
SSL doesn't automatically re-validate even though I get emails from Network Solutions stating it will re-validate before the validation period ends. I had to threaten the customer service agent before he would get them re-validated immediately instead of waiting 24-48 hours. Why wouldn't you do it unless I threatened to move to a different company? You also have to beg to get the best prices. They don't treat loyal customers with loyalty pricing unless you threaten to leave. NOT a good business practice.
1 years ago
Charan Gouda was very knowledgeable
Charan Gouda was very knowledgeable, quick and incredibly helpful. I was very impressed by this service.
1 years ago
Renewal of Domain
On the domain renewal page, the "SUBMIT" button was not active and I could not renew my domain, but the problem was resolved during the chat.
1 years ago
Manoj was great
Manoj was great. He was able to solve my issue and explained all the details.
1 years ago
Lea,the wonderful female person who…
Lea,the wonderful female person who guided me through the process made me feel at ease, as she made her way through my situation, allowing me to know her actions were of my best interests, and I trusted her. I am anxious to see her results, although her voice and words made everything worth while.
1 years ago
Namith was very helpful -- and patient…
Namith was very helpful -- and patient -- when my website wouldn't open and we had problems first with verifying my account and then with restoring it. 5 stars.
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Network Solutions's Coupons

Below is the list of currently valid coupons provided by Network Solutions. Please review the available offers and try applying them at checkout. If a coupon does not work, it may have regional restrictions, usage limits, or may have expired since our last verification.

SAVE Up to 90% Website Builders
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