KnownHost Review

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User reviews (457)

KnownHost is a US-based web hosting provider known for its high-quality, yet reasonably priced and fully managed hosting products. They offer a broad range of hosting options and features, including free website migrations. KnownHost provides a public wiki with how-to articles on setting up and managing VPS, which is user-friendly. They also offer a 99.99% uptime guarantee, backed by their service level agreement (SLA).


About KnownHost:
Owner/CEO:
Daniel Pearson
Established:
2006
Phone:
1+866-332-9894
Address:
Knownhost LLC, 500 S. Australian Ave. Ste. 600 #1042, West Palm Beach FL 33401, United States
Servers Locations:
  • Data centrer in nl
    Amsterdam
  • Data centrer in us
    Seattle
  • Data centrer in us
    Atlanta
Servers Locations: 3
  • Amsterdam
    Amsterdam
  • Seattle
    Seattle
  • Atlanta
    Atlanta
Customer Support: 1
English
Website: English
All languages (1)
English
Support: English
Live chat
United States
United States Accepted
4.1/5
Perfect Hosting Provider
by Trust Host Review
Features: Good
Reliability: Trustworthy
User Friendly: Good
Support: Excellent
Price: Affordable
Promotion: Average coupon
Other Factors: Excellent
Lioniel Richard
Author: Lioniel Richard Last updated: 07 February 2025

KnownHost

KnownHost is a US-based web hosting provider known for its high-quality, yet reasonably priced and fully managed hosting products. They offer a broad range of hosting options and features, including free website migrations. KnownHost provides a public wiki with how-to articles on setting up and managing VPS, which is user-friendly. They also offer a 99.99% uptime guarantee, backed by their service level agreement (SLA).

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KnownHost's rating: Perfect hosting provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. e also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

The PERFECT reputation ranking is for hosting providers that have many registered users and does not receive severe complaints. These providers deserve your peace of mind.

Parameters Score Why did we give this score?
Features 4 Good - We consider a number of factors when rating features, including: usefulness, ease to use, effectiveness, impact.. KnownHost's feature is excellent. It provides a high level of value to the user and is easy to use and effective.
Reliability 4.5 Mostly credible - KnownHost consistently meets its promises and delivers on time. They have an excellent customer service record and are very responsive to customer complaints.
User Friendly 3.8 Good - Easy to Use: KnownHost is very easy to navigate and use. Users will have no trouble finding the information they need or completing tasks.
Support 4.6 Excellent - The support service is excellent. There is a comprehensive user manual and FAQ page. The helpdesk is very responsive and helpful. The support time is very fast and there is live chat with customers. The service supports multiple languages and provides excellent customer service.
Price 3.5 Affordable - The pricing of KnownHost is affordable. It is slightly lower than the average prices of similar services, and there is some flexibility in the price list.
Promotion 3 Average coupon - KnownHost offers occasional promotions. Their promotions are average and have a moderate reach. There are a few bonus programs, discounted codes, or percentage discounts. They have some conditions for receiving promotions, and their targeted audience is fairly broad. Their rewards programs and loyalty programs are okay, but their discounts and special offers are few and far between.
Other Factors 4.2 Excellent - The number of customers is extremely high, and the partner reviews are overwhelmingly positive. The company's revenue is also extremely high.

Pros and Cons

Here are the pros and cons of using KnownHost as your hosting platform.

Positives

  • High-performance servers
  • Excellent customer support
  • Wide range of hosting options
  • Reliable uptime
  • Scalable resources

Negatives

  • Higher price point
  • Complex interface for beginners
  • Limited entry-level plans
  • Occasional server maintenance

Interesting facts

Managed hosting provider
Specializes in VPS and dedicated servers
Offers DDoS protection
Provides free migrations
Multiple data center locations

KnownHost's FAQs

What is KnownHost's uptime guarantee?

KnownHost offers a 99.9% uptime guarantee, ensuring maximum reliability for your website.

How can I register a domain with KnownHost?

You can easily register a domain name through our user-friendly website or by contacting our support team.

What payment methods do you accept?

We accept all major credit cards, PayPal, and Bitcoin for your convenience.

How do I access customer support?

Our support team is available 24/7 via live chat, phone, or email.

Can I get a refund if I'm not satisfied with the service?

KnownHost offers a 30-day money-back guarantee, providing you with peace of mind.

What are the user reviews for KnownHost?

Our customers have consistently rated us highly on platforms like Trustpilot and G2, showcasing our commitment to excellence.

Do you offer any promotions or discounts?

Yes, we offer various promotions and discounts throughout the year. Check our website for the latest deals.

How do I migrate my website to KnownHost?

Our team of experts can seamlessly migrate your website to KnownHost, ensuring a smooth transition.

What types of hosting services do you provide?

We offer a wide range of hosting services, including shared hosting, VPS hosting, dedicated hosting, and cloud hosting.

Why choose KnownHost over other hosting companies?

KnownHost is renowned for its exceptional uptime, reliable support, and advanced infrastructure, ensuring your website runs optimally.

Latest user reviews

Ken Fisher
• 1 months ago
The support team is incredible. Responsive, thoroughly understands all issues, goes above and beyond to resolve problems to the customer's satisfaction. Even things not officially supported are given a best effort to accommodate. For anyone who wants quality hosting with amazing support, I've not found better than Knownhost.
Zach H
• 6 months ago
I have used many services in the past, but finally was able to stick with these guys. Product is great. Support is also great. No complaints in over 6 years with these guys.
Jeffrey Maher
• 9 months ago
I can send an email and in 2 mins I have someone writing to say they're looking at it. Depending on the issue, I say they solve most in 5 mins or less. A few take a little longer as they're more complex. But they manage my server and handle all of my questions (even though I know the answer!), they are polite and, to be honest, it's usually the same 5 people or so who reply to me so I feel like I've built a relationship with the team. Having the same support staff for about 5 years+ truly is a testament to how well KnownHost must treat its employees. The staff is highly trained and knowledgeable in what they're doing. I would say that they have a 99% rate of fixing my issues on the first interaction.
Chuck Smallwood
• 9 months ago
Our company has been with these guys for about 2 years now. Unfortunately, due to a recent merger we won't be needing their services anymore but us leaving them is not a reflection at all on their exemplary service.Our company has had 4-5 server hosts over the 19 years that I have been involved and without any hesitation I can relay that their customer service and support was #1 among them all, bar none.They were not only speedy to reply initially, but we could see the end result of how diligently they worked to resolve an issue. Trust me when I tell you the response time with the other hosts we dealt with would be anywhere from 6-48 hours so there is no comparison.There is no question should I ever be in need of a webserver host again they will be the first, and likely the only, stop I will have to make.
mike Bani
• 10 months ago
Riley A addressed all my concerns promptly and took a bunch of stress off me. Highly recommend knownhost with staff like him! I had some issues with DNS settings and migration but he helped me figure it out in 5 mins@!
Maurizio Vesce
• 1 years ago
I have 10 managed VPS , The support they offer is a guarantee of peace of mind for me, they have always solved problems quickly, I would never change this service
Robert Scanlon
• 1 years ago
One key thing about having a VPS server is that you can't know everything. We might be a web design and SEO company, but my server knowledge is not at expert level. Whenever I need help, Knownhost are not only there for me, they do it fast, accurately, and politely. You really can't ask for more :)Highly recommended.
Abu Salem
• 1 years ago
I am customer with them for 8+ years. I love you guys
Nate
• 1 years ago
Great customer support with timely responses. I'm a new and self taught website builder who knows just enough to be dangerous. Knownhost answered my questions and fixed my issues and provided advice to prevent it from happening again.
Victoria Kogan
• 1 years ago
My website was experiencing extreme lag issues, and I reached out for help, expecting to get the run-around. However, I received a very quick response with a speedy fix to our website issue along with a helpful tip for the future. Friendly and very helpful!! Thank you so much!

Payment method

PayPal is accepted at KnownHost
PerfectMoney is accepted at KnownHost
Visa is accepted at KnownHost
MasterCard is accepted at KnownHost
American Express is accepted at KnownHost
Discover is accepted at KnownHost

KnownHost's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
User reviews ({totalReview})

User reviews of KnownHost

This is a place to share experience with KnownHost. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

4.7

Rated by 457 users

5
349
4
95
3
2
2
2
1
9
0
0
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Honest user's ratings is our #1 priority! So bookmakers can't pay to change or delete reviews.
1 months ago
Quality service and amazing support
The support team is incredible. Responsive, thoroughly understands all issues, goes above and beyond to resolve problems to the customer's satisfaction. Even things not officially supported are given a best effort to accommodate. For anyone who wants quality hosting with amazing support, I've not found better than Knownhost.
6 months ago
Used them for years, best hosting service Ive been with.
I have used many services in the past, but finally was able to stick with these guys. Product is great. Support is also great. No complaints in over 6 years with these guys.
9 months ago
The Support is Superior to any other company
I can send an email and in 2 mins I have someone writing to say they're looking at it. Depending on the issue, I say they solve most in 5 mins or less. A few take a little longer as they're more complex. But they manage my server and handle all of my questions (even though I know the answer!), they are polite and, to be honest, it's usually the same 5 people or so who reply to me so I feel like I've built a relationship with the team. Having the same support staff for about 5 years+ truly is a testament to how well KnownHost must treat its employees. The staff is highly trained and knowledgeable in what they're doing. I would say that they have a 99% rate of fixing my issues on the first interaction.
9 months ago
You will be hard pressed to find anyone better!
Our company has been with these guys for about 2 years now. Unfortunately, due to a recent merger we won't be needing their services anymore but us leaving them is not a reflection at all on their exemplary service.Our company has had 4-5 server hosts over the 19 years that I have been involved and without any hesitation I can relay that their customer service and support was #1 among them all, bar none.They were not only speedy to reply initially, but we could see the end result of how diligently they worked to resolve an issue. Trust me when I tell you the response time with the other hosts we dealt with would be anywhere from 6-48 hours so there is no comparison.There is no question should I ever be in need of a webserver host again they will be the first, and likely the only, stop I will have to make.
10 months ago
Riley A was awesome
Riley A addressed all my concerns promptly and took a bunch of stress off me. Highly recommend knownhost with staff like him! I had some issues with DNS settings and migration but he helped me figure it out in 5 mins@!
1 years ago
very good support
I have 10 managed VPS , The support they offer is a guarantee of peace of mind for me, they have always solved problems quickly, I would never change this service
1 years ago
Long time customer, still amazed by Knownhost improvements and support
One key thing about having a VPS server is that you can't know everything. We might be a web design and SEO company, but my server knowledge is not at expert level. Whenever I need help, Knownhost are not only there for me, they do it fast, accurately, and politely. You really can't ask for more :)Highly recommended.
1 years ago
I am customer with them for 8+ years
I am customer with them for 8+ years. I love you guys
1 years ago
Great customer support with timely…
Great customer support with timely responses. I'm a new and self taught website builder who knows just enough to be dangerous. Knownhost answered my questions and fixed my issues and provided advice to prevent it from happening again.
1 years ago
Rapid Response, Very Helpful, Above & Beyond Expectations
My website was experiencing extreme lag issues, and I reached out for help, expecting to get the run-around. However, I received a very quick response with a speedy fix to our website issue along with a helpful tip for the future. Friendly and very helpful!! Thank you so much!
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KnownHost's Coupons

Browse all bonuses and promotions offered by KnownHost, including their first deposit bonus and other generous promotions.

KnownHost 10% OFF Shared/Reseller
United States

Exclusive for Trust Host Review visitors

Exclusive 10% discount on KnownHost Shared Hosting and Reseller plans for Monthly and Yearly subscription.

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KnownHost 75% Off VPS/Cloud
United States

Exclusive for Trust Host Review visitors

Exclusive discount provides 75% Off the first month of the base hosting price of the VPS and Cloud hosting packages, both managed and unmanaged. Coupon does not apply to software licenses, add-on’s or management services.

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