Australia
Long time customer, still amazed by Knownhost improvements and support
One key thing about having a VPS server is that you can't know everything. We might be a web design and SEO company, but my server knowledge is not at expert level. Whenever I need help, Knownhost are not only there for me, they do it fast, accurately, and politely. You really can't ask for more :)Highly recommended.
Yemen
I am customer with them for 8+ years
I am customer with them for 8+ years. I love you guys
United States
Great customer support with timely…
Great customer support with timely responses. I'm a new and self taught website builder who knows just enough to be dangerous. Knownhost answered my questions and fixed my issues and provided advice to prevent it from happening again.
United States
Rapid Response, Very Helpful, Above & Beyond Expectations
My website was experiencing extreme lag issues, and I reached out for help, expecting to get the run-around. However, I received a very quick response with a speedy fix to our website issue along with a helpful tip for the future. Friendly and very helpful!! Thank you so much!
Palestinian Territory, Occupied
Bad support
Philippines
Great Service and Support
Been hosting with Knownhost for years now and I've nothing but good words for them. A recent issue with an unknown DNS redirection (not their fault) had me using their support system to resolve it. Done in less than an hour.Good job!
Mexico
Excellent Support
I have tried several hosting companies, and this one has the best support time and expertise I have seen.They have always solved all my support request, in a minimal time.
Colombia
I'm about to reach 18 years of having…
I'm about to reach 18 years of having services with KnownHost. I think that says it all.Voy a cumplir 18 años teniendo servicios con Knownhost.Creo que eso lo dice todo.
United States
I will never do business with these people again
Not only did the server malfunction constantly when we asked to cancel it within the 30-day period they said they were going to refund the money but instead of refunding the money they decided they wanted to put out an outstanding pass to invoice saying we owed them money so now I have to file a dispute with the bank because they're billing department didn't want to do what it said it was going to do.
United Kingdom
Most amazing service and host
I'm a complete newbie when it comes to websites so I had made some mistakes but I started a live chat which went on for 1.5 hours - my helper had so much patience for me and guided me through every step perfectly. It is so nice knowing I'm with a host which has great support and service. A real hidden gem and I definitely recommend to anyone looking for an actually decent and authentic company.
