KnownHost Review 2026

User reviews (457)

KnownHost is a US-based web hosting provider known for its high-quality, yet reasonably priced and fully managed hosting products. They offer a broad range of hosting options and features, including free website migrations. KnownHost provides a public wiki with how-to articles on setting up and managing VPS, which is user-friendly. They also offer a 99.99% uptime guarantee, backed by their service level agreement (SLA).


About KnownHost:
Owner/CEO:
Daniel Pearson
Established:
2006
Phone:
1+866-332-9894
Address:
Knownhost LLC, 500 S. Australian Ave. Ste. 600 #1042, West Palm Beach FL 33401, United States
Servers Locations:
  • Data centrer in nl
    Amsterdam
  • Data centrer in us
    Seattle
  • Data centrer in us
    Atlanta
Servers Locations: 3
  • Amsterdam
    Amsterdam
  • Seattle
    Seattle
  • Atlanta
    Atlanta
Customer Support: 1
English
Website: English
All languages (1)
English
Support: English
Live chat
United States
Service Available
4.1/5
Top-Tier Provider
Features Good
Reliability Trustworthy
User Friendly Good
Support Excellent
Price Affordable
Promotion Average coupon
Other Factors Excellent
Author

Lioniel Richard

Last updated: 20 January 2026

KnownHost

KnownHost is a US-based web hosting provider known for its high-quality, yet reasonably priced and fully managed hosting products. They offer a broad range of hosting options and features, including free website migrations. KnownHost provides a public wiki with how-to articles on setting up and managing VPS, which is user-friendly. They also offer a 99.99% uptime guarantee, backed by their service level agreement (SLA).

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Pros and Cons

Here are the pros and cons of using KnownHost as your hosting platform.

Positives

High-performance servers
Excellent customer support
Wide range of hosting options
Reliable uptime
Scalable resources

Negatives

Higher price point
Complex interface for beginners
Limited entry-level plans
Occasional server maintenance

Interesting facts

Discover the unique features that make KnownHost stand out

Managed hosting provider

Specializes in VPS and dedicated servers

Offers DDoS protection

Provides free migrations

Multiple data center locations

KnownHost's rating Top-Tier Provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. We also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

Strong reputation and consistent customer trust. Mature operations, transparent terms, and reliable support—well-suited for business-critical hosting.

Features
4 /5 Good

A practical, modern feature bundle is usually available. Many plans from KnownHost include SSL, email, a control panel (e.g., cPanel), and backups. Advanced options—such as staging, premium backup policies, or stronger security—may be reserved for higher tiers, but the overall package supports everyday production use. We also value features that protect performance during traffic spikes (caching, resource isolation, CDN/WAF options).

Reliability
4.5 /5 Trustworthy

High reliability is supported by measurable results and mature operations. With KnownHost, we commonly expect sustained uptime at ≥ 99.99%, fast and stable in-region TTFB (often p50 ≤ 200ms and p95 ≤ 500ms), and resilient load behavior (very low error rate, commonly ≤ 0.1%, no crashes, and fast recovery). When incidents happen, communication and remediation are typically timely and professional.

User Experience
3.8 /5 Good

Most users will find the platform fairly easy to use. With KnownHost, the control panel is typically stable and familiar, and key features are reasonably easy to locate. Some friction may remain (hidden settings, upsell prompts), but common tasks are manageable with basic tutorials and support. Clear usage/performance dashboards (CPU/RAM/IO) improve the overall experience.

Support
4.6 /5 Excellent

Support is consistently responsive and capable. With KnownHost, help is commonly available 24/7 via live chat and tickets (sometimes phone). Replies are fast, answers are clear, and issues are handled end-to-end. Documentation and incident communication are usually strong. In measurement-based checks, chat first response is often ≤ 2 minutes, ticket/email first response ≤ 60 minutes, and most common issues are resolved within 12–24 hours.

Pricing
3.5 /5 Affordable

Overall value is usually good for the target market. Many plans from KnownHost offer meaningful intro discounts, renewals that remain reasonable, and mostly transparent pricing. Some extras may cost more (premium backups, advanced security), but the cost structure is generally easy to understand.

Promotions
3 /5 Average coupon

Promotions exist, but they often change and require careful reading. Many users can find decent savings with KnownHost, though deals may apply only to certain plans or billing terms. Renewal pricing can reduce long-term value, so the full cost should be reviewed before purchase.

Other Factors
4.2 /5 Excellent

Transparency and operational maturity are strong. With KnownHost, legal identity and contacts are clear, refund/SLA terms are consistent, and a public status page may be available. Handling of abuse/DMCA is typically mature, and privacy/compliance practices are clearly explained (e.g., GDPR where relevant). “Surprise clauses” are uncommon and policy language is generally consistent.

KnownHost's FAQs

What is KnownHost's uptime guarantee?

KnownHost offers a 99.9% uptime guarantee, ensuring maximum reliability for your website.

How can I register a domain with KnownHost?

You can easily register a domain name through our user-friendly website or by contacting our support team.

What payment methods do you accept?

We accept all major credit cards, PayPal, and Bitcoin for your convenience.

How do I access customer support?

Our support team is available 24/7 via live chat, phone, or email.

Can I get a refund if I'm not satisfied with the service?

KnownHost offers a 30-day money-back guarantee, providing you with peace of mind.

What are the user reviews for KnownHost?

Our customers have consistently rated us highly on platforms like Trustpilot and G2, showcasing our commitment to excellence.

Do you offer any promotions or discounts?

Yes, we offer various promotions and discounts throughout the year. Check our website for the latest deals.

How do I migrate my website to KnownHost?

Our team of experts can seamlessly migrate your website to KnownHost, ensuring a smooth transition.

What types of hosting services do you provide?

We offer a wide range of hosting services, including shared hosting, VPS hosting, dedicated hosting, and cloud hosting.

Why choose KnownHost over other hosting companies?

KnownHost is renowned for its exceptional uptime, reliable support, and advanced infrastructure, ensuring your website runs optimally.

Latest user reviews

Ken Fisher
• 7 months ago
The support team is incredible. Responsive, thoroughly understands all issues, goes above and beyond to resolve problems to the customer's satisfaction. Even things not officially supported are given a best effort to accommodate. For anyone who wants quality hosting with amazing support, I've not found better than Knownhost.
Zach H
• 1 years ago
I have used many services in the past, but finally was able to stick with these guys. Product is great. Support is also great. No complaints in over 6 years with these guys.
Jeffrey Maher
• 1 years ago
I can send an email and in 2 mins I have someone writing to say they're looking at it. Depending on the issue, I say they solve most in 5 mins or less. A few take a little longer as they're more complex. But they manage my server and handle all of my questions (even though I know the answer!), they are polite and, to be honest, it's usually the same 5 people or so who reply to me so I feel like I've built a relationship with the team. Having the same support staff for about 5 years+ truly is a testament to how well KnownHost must treat its employees. The staff is highly trained and knowledgeable in what they're doing. I would say that they have a 99% rate of fixing my issues on the first interaction.
Chuck Smallwood
• 1 years ago
Our company has been with these guys for about 2 years now. Unfortunately, due to a recent merger we won't be needing their services anymore but us leaving them is not a reflection at all on their exemplary service.Our company has had 4-5 server hosts over the 19 years that I have been involved and without any hesitation I can relay that their customer service and support was #1 among them all, bar none.They were not only speedy to reply initially, but we could see the end result of how diligently they worked to resolve an issue. Trust me when I tell you the response time with the other hosts we dealt with would be anywhere from 6-48 hours so there is no comparison.There is no question should I ever be in need of a webserver host again they will be the first, and likely the only, stop I will have to make.
mike Bani
• 1 years ago
Riley A addressed all my concerns promptly and took a bunch of stress off me. Highly recommend knownhost with staff like him! I had some issues with DNS settings and migration but he helped me figure it out in 5 mins@!
Maurizio Vesce
• 1 years ago
I have 10 managed VPS , The support they offer is a guarantee of peace of mind for me, they have always solved problems quickly, I would never change this service
Robert Scanlon
• 1 years ago
One key thing about having a VPS server is that you can't know everything. We might be a web design and SEO company, but my server knowledge is not at expert level. Whenever I need help, Knownhost are not only there for me, they do it fast, accurately, and politely. You really can't ask for more :)Highly recommended.
Abu Salem
• 1 years ago
I am customer with them for 8+ years. I love you guys
Nate
• 1 years ago
Great customer support with timely responses. I'm a new and self taught website builder who knows just enough to be dangerous. Knownhost answered my questions and fixed my issues and provided advice to prevent it from happening again.
Victoria Kogan
• 1 years ago
My website was experiencing extreme lag issues, and I reached out for help, expecting to get the run-around. However, I received a very quick response with a speedy fix to our website issue along with a helpful tip for the future. Friendly and very helpful!! Thank you so much!

Payment method

PayPal is accepted at KnownHost
PerfectMoney is accepted at KnownHost
Visa is accepted at KnownHost
MasterCard is accepted at KnownHost
American Express is accepted at KnownHost
Discover is accepted at KnownHost

KnownHost's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
Kubernetes
User reviews (457)

User reviews of KnownHost

This is where you can share your experience with KnownHost. Read other users' reviews or write your own to highlight its pros and cons based on real use.

4.7

Reviewed by 457 users

5
349
4
95
3
2
2
2
1
9
0
0
Share your opinion with the community. Maybe you can help someone.
Write a review
Honest user's ratings is our #1 priority! So bookmakers can't pay to change or delete reviews.
7 months ago
Quality service and amazing support
The support team is incredible. Responsive, thoroughly understands all issues, goes above and beyond to resolve problems to the customer's satisfaction. Even things not officially supported are given a best effort to accommodate. For anyone who wants quality hosting with amazing support, I've not found better than Knownhost.
1 years ago
Used them for years, best hosting service Ive been with.
I have used many services in the past, but finally was able to stick with these guys. Product is great. Support is also great. No complaints in over 6 years with these guys.
1 years ago
The Support is Superior to any other company
I can send an email and in 2 mins I have someone writing to say they're looking at it. Depending on the issue, I say they solve most in 5 mins or less. A few take a little longer as they're more complex. But they manage my server and handle all of my questions (even though I know the answer!), they are polite and, to be honest, it's usually the same 5 people or so who reply to me so I feel like I've built a relationship with the team. Having the same support staff for about 5 years+ truly is a testament to how well KnownHost must treat its employees. The staff is highly trained and knowledgeable in what they're doing. I would say that they have a 99% rate of fixing my issues on the first interaction.
1 years ago
You will be hard pressed to find anyone better!
Our company has been with these guys for about 2 years now. Unfortunately, due to a recent merger we won't be needing their services anymore but us leaving them is not a reflection at all on their exemplary service.Our company has had 4-5 server hosts over the 19 years that I have been involved and without any hesitation I can relay that their customer service and support was #1 among them all, bar none.They were not only speedy to reply initially, but we could see the end result of how diligently they worked to resolve an issue. Trust me when I tell you the response time with the other hosts we dealt with would be anywhere from 6-48 hours so there is no comparison.There is no question should I ever be in need of a webserver host again they will be the first, and likely the only, stop I will have to make.
1 years ago
Riley A was awesome
Riley A addressed all my concerns promptly and took a bunch of stress off me. Highly recommend knownhost with staff like him! I had some issues with DNS settings and migration but he helped me figure it out in 5 mins@!
1 years ago
very good support
I have 10 managed VPS , The support they offer is a guarantee of peace of mind for me, they have always solved problems quickly, I would never change this service
1 years ago
Long time customer, still amazed by Knownhost improvements and support
One key thing about having a VPS server is that you can't know everything. We might be a web design and SEO company, but my server knowledge is not at expert level. Whenever I need help, Knownhost are not only there for me, they do it fast, accurately, and politely. You really can't ask for more :)Highly recommended.
1 years ago
I am customer with them for 8+ years
I am customer with them for 8+ years. I love you guys
1 years ago
Great customer support with timely…
Great customer support with timely responses. I'm a new and self taught website builder who knows just enough to be dangerous. Knownhost answered my questions and fixed my issues and provided advice to prevent it from happening again.
1 years ago
Rapid Response, Very Helpful, Above & Beyond Expectations
My website was experiencing extreme lag issues, and I reached out for help, expecting to get the run-around. However, I received a very quick response with a speedy fix to our website issue along with a helpful tip for the future. Friendly and very helpful!! Thank you so much!
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KnownHost's Coupons

Below is the list of currently valid coupons provided by KnownHost. Please review the available offers and try applying them at checkout. If a coupon does not work, it may have regional restrictions, usage limits, or may have expired since our last verification.

Save Up to 60% on Dedicated Server Hosting
United States

Save Up to 60% on Dedicated Server Hosting
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