KnownHost Review

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KnownHost is a US-based web hosting provider known for its high-quality, yet reasonably priced and fully managed hosting products. They offer a broad range of hosting options and features, including free website migrations. KnownHost provides a public wiki with how-to articles on setting up and managing VPS, which is user-friendly. They also offer a 99.99% uptime guarantee, backed by their service level agreement (SLA).


About KnownHost:
Owner/CEO:
Daniel Pearson
Established:
2006
Phone:
1+866-332-9894
Address:
Knownhost LLC, 500 S. Australian Ave. Ste. 600 #1042, West Palm Beach FL 33401, United States
Servers Locations:
  • Amsterdam
    Amsterdam
  • Seattle
    Seattle
  • Atlanta
    Atlanta
Servers Locations: 3
  • Amsterdam
    Amsterdam
  • Seattle
    Seattle
  • Atlanta
    Atlanta
Customer Support: 1
English
Website: English
All languages (1)
English
Support: English
Live chat
United States
United States Accepted
4.1/5
Perfect Hosting Provider
by Trust Host Review
Features: Good
Reliability: Trustworthy
User Friendly: Good
Support: Excellent
Price: Affordable
Promotion: Average coupon
Other Factors: Excellent
Lioniel Richard
Author: Lioniel Richard Last updated: 30 August 2024

Review KnownHost 2024

KnownHost: A Deep Dive for Experienced Users

KnownHost has quietly carved out a solid reputation in the hosting world, particularly among those who prioritize performance and reliability. While they might not have the flashy marketing of some competitors, their focus on delivering a rock-solid hosting experience makes them worth a closer look for seasoned web professionals.

Hosting Plans: KnownHost ditches the "one-size-fits-all" approach, offering a range of shared, VPS, and dedicated server options. Their shared hosting stands out with its generous resource allocation, ensuring even demanding websites run smoothly. For those needing more control and power, their VPS and dedicated plans offer a robust feature set, including root access, choice of operating system, and customizable hardware configurations.

Price & Value: While not the cheapest on the block, KnownHost's pricing reflects its commitment to quality infrastructure and service. Their shared plans offer excellent value, particularly for resource-heavy websites. Their VPS and dedicated options, while a step up in price, remain competitive, especially considering the premium performance and support provided.

Ease of Use: Seasoned users will appreciate KnownHost's intuitive control panel, offering easy access to key functionalities like DNS management, email accounts, and backups. While their support documentation is comprehensive, some might find the interface less visually appealing compared to more modern competitors.

Performance & Uptime: This is where KnownHost truly shines. Their commitment to performance is evident in their robust infrastructure, featuring high-performance SSD storage, powerful processors, and optimized server configurations. This translates to lightning-fast loading times and consistently high uptime, crucial for any mission-critical website.

Security: KnownHost takes security seriously, offering DDoS protection, firewalls, and regular malware scanning as standard. They also provide free SSL certificates, ensuring your website data is encrypted and protected.

Customer Support: KnownHost's support team is responsive and knowledgeable, available 24/7 via live chat, phone, and email. While their response times are generally quick, experienced users might occasionally desire more advanced troubleshooting assistance.

Data Centers: With strategically located data centers in the US and Europe, KnownHost allows you to choose a location closest to your target audience, minimizing latency and maximizing website loading speed.

Overall: KnownHost is a solid choice for experienced users who prioritize performance, reliability, and security over flashy marketing and budget pricing. While there's room for improvement in areas like control panel design, their commitment to delivering a premium hosting experience makes them a strong contender in the crowded hosting landscape.

KnownHost

KnownHost is a US-based web hosting provider known for its high-quality, yet reasonably priced and fully managed hosting products. They offer a broad range of hosting options and features, including free website migrations. KnownHost provides a public wiki with how-to articles on setting up and managing VPS, which is user-friendly. They also offer a 99.99% uptime guarantee, backed by their service level agreement (SLA).

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KnownHost's rating: Perfect hosting provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. e also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

The PERFECT reputation ranking is for hosting providers that have many registered users and does not receive severe complaints. These providers deserve your peace of mind.

Parameters Score Why did we give this score?
Features 4 Good - We consider a number of factors when rating features, including: usefulness, ease to use, effectiveness, impact.. KnownHost's feature is excellent. It provides a high level of value to the user and is easy to use and effective.
Reliability 4.5 Mostly credible - KnownHost consistently meets its promises and delivers on time. They have an excellent customer service record and are very responsive to customer complaints.
User Friendly 3.8 Good - Easy to Use: KnownHost is very easy to navigate and use. Users will have no trouble finding the information they need or completing tasks.
Support 4.6 Excellent - The support service is excellent. There is a comprehensive user manual and FAQ page. The helpdesk is very responsive and helpful. The support time is very fast and there is live chat with customers. The service supports multiple languages and provides excellent customer service.
Price 3.5 Affordable - The pricing of KnownHost is affordable. It is slightly lower than the average prices of similar services, and there is some flexibility in the price list.
Promotion 3 Average coupon - KnownHost offers occasional promotions. Their promotions are average and have a moderate reach. There are a few bonus programs, discounted codes, or percentage discounts. They have some conditions for receiving promotions, and their targeted audience is fairly broad. Their rewards programs and loyalty programs are okay, but their discounts and special offers are few and far between.
Other Factors 4.2 Excellent - The number of customers is extremely high, and the partner reviews are overwhelmingly positive. The company's revenue is also extremely high.

Pros and Cons

Here are the pros and cons of using KnownHost as your hosting platform.

Positives

  • Performance: well-known for its performance. They back their performance with a guaranteed service level agreement (SLA).
  • Customer Support: customer support is available 24/72. Their support problem-solving is also praised.
  • Free Services: offers free site migration and free daily backups.
  • Flexible Billing Cycles: offers flexible billing cycles.
  • Resource Isolation: provides resource isolation, which can enhance the performance of your website.

Negatives

  • No Phone Technical Support: KnownHost does not offer phone technical support.
  • No Free Domain Name: KnownHost does not provide a free domain name.
  • No Asia-region Servers: KnownHost does not have any servers in the Asia region.
  • No Website Builder: KnownHost does not include a website builder.
  • Learning Curve: Some beginners may find it challenging to get started with KnownHost

Interesting facts

30-days money-back guarantee.
KnownHost offers a broad range of hosting options and features. They also provide free website migrations. However, they don’t support Windows hosting1 and their website builder isn’t provided.
They also have three “world-class” data centers to choose from.
Some users found choosing a plan to be a bit confusing. However, KnownHost provides a public wiki with how-to articles on setting up and managing VPS, which is user-friendly.
KnownHost’s customer support is available day-and-night. Their support problem-solving is also praised.
KnownHost may not be the most budget-friendly solution out there1, but it does present us with a high level of quality.

KnownHost's FAQs

What is KnownHost's uptime guarantee?

KnownHost offers a 99.9% uptime guarantee, ensuring maximum reliability for your website.

How can I register a domain with KnownHost?

You can easily register a domain name through our user-friendly website or by contacting our support team.

What payment methods do you accept?

We accept all major credit cards, PayPal, and Bitcoin for your convenience.

How do I access customer support?

Our support team is available 24/7 via live chat, phone, or email.

Can I get a refund if I'm not satisfied with the service?

KnownHost offers a 30-day money-back guarantee, providing you with peace of mind.

What are the user reviews for KnownHost?

Our customers have consistently rated us highly on platforms like Trustpilot and G2, showcasing our commitment to excellence.

Do you offer any promotions or discounts?

Yes, we offer various promotions and discounts throughout the year. Check our website for the latest deals.

How do I migrate my website to KnownHost?

Our team of experts can seamlessly migrate your website to KnownHost, ensuring a smooth transition.

What types of hosting services do you provide?

We offer a wide range of hosting services, including shared hosting, VPS hosting, dedicated hosting, and cloud hosting.

Why choose KnownHost over other hosting companies?

KnownHost is renowned for its exceptional uptime, reliable support, and advanced infrastructure, ensuring your website runs optimally.

Latest user reviews

Robert Scanlon
• 4 months ago
One key thing about having a VPS server is that you can't know everything. We might be a web design and SEO company, but my server knowledge is not at expert level. Whenever I need help, Knownhost are not only there for me, they do it fast, accurately, and politely. You really can't ask for more :)Highly recommended.
Abu Salem
• 5 months ago
I am customer with them for 8+ years. I love you guys
Nate
• 5 months ago
Great customer support with timely responses. I'm a new and self taught website builder who knows just enough to be dangerous. Knownhost answered my questions and fixed my issues and provided advice to prevent it from happening again.
Victoria Kogan
• 6 months ago
My website was experiencing extreme lag issues, and I reached out for help, expecting to get the run-around. However, I received a very quick response with a speedy fix to our website issue along with a helpful tip for the future. Friendly and very helpful!! Thank you so much!
abd nu
• 6 months ago
Bimbo Isidro
• 7 months ago
Been hosting with Knownhost for years now and I've nothing but good words for them. A recent issue with an unknown DNS redirection (not their fault) had me using their support system to resolve it. Done in less than an hour.Good job!
Ivan Forcada
• 8 months ago
I have tried several hosting companies, and this one has the best support time and expertise I have seen.They have always solved all my support request, in a minimal time.
Juan Pablo Carrillo
• 8 months ago
I'm about to reach 18 years of having services with KnownHost. I think that says it all.Voy a cumplir 18 años teniendo servicios con Knownhost.Creo que eso lo dice todo.
Megalo Web Services
• 8 months ago
Not only did the server malfunction constantly when we asked to cancel it within the 30-day period they said they were going to refund the money but instead of refunding the money they decided they wanted to put out an outstanding pass to invoice saying we owed them money so now I have to file a dispute with the bank because they're billing department didn't want to do what it said it was going to do.
Hayden Peters
• 8 months ago
I'm a complete newbie when it comes to websites so I had made some mistakes but I started a live chat which went on for 1.5 hours - my helper had so much patience for me and guided me through every step perfectly. It is so nice knowing I'm with a host which has great support and service. A real hidden gem and I definitely recommend to anyone looking for an actually decent and authentic company.

Payment method

PayPal
PerfectMoney
Visa
MasterCard
American Express
Discover

KnownHost's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
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User reviews of KnownHost

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4.7

Rated by 451 users

5
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93
3
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1
9
0
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KnownHost's Coupons

Browse all bonuses and promotions offered by KnownHost, including their first deposit bonus and other generous promotions.

KnownHost 10% OFF Shared/Reseller
United States

Exclusive for Trust Host Review visitors

Exclusive 10% discount on KnownHost Shared Hosting and Reseller plans for Monthly and Yearly subscription.

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KnownHost 75% Off VPS/Cloud
United States

Exclusive for Trust Host Review visitors

Exclusive discount provides 75% Off the first month of the base hosting price of the VPS and Cloud hosting packages, both managed and unmanaged. Coupon does not apply to software licenses, add-on’s or management services.

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