Review KnownHost 2024
KnownHost: A Deep Dive for Experienced Users
KnownHost has quietly carved out a solid reputation in the hosting world, particularly among those who prioritize performance and reliability. While they might not have the flashy marketing of some competitors, their focus on delivering a rock-solid hosting experience makes them worth a closer look for seasoned web professionals.
Hosting Plans: KnownHost ditches the "one-size-fits-all" approach, offering a range of shared, VPS, and dedicated server options. Their shared hosting stands out with its generous resource allocation, ensuring even demanding websites run smoothly. For those needing more control and power, their VPS and dedicated plans offer a robust feature set, including root access, choice of operating system, and customizable hardware configurations.
Price & Value: While not the cheapest on the block, KnownHost's pricing reflects its commitment to quality infrastructure and service. Their shared plans offer excellent value, particularly for resource-heavy websites. Their VPS and dedicated options, while a step up in price, remain competitive, especially considering the premium performance and support provided.
Ease of Use: Seasoned users will appreciate KnownHost's intuitive control panel, offering easy access to key functionalities like DNS management, email accounts, and backups. While their support documentation is comprehensive, some might find the interface less visually appealing compared to more modern competitors.
Performance & Uptime: This is where KnownHost truly shines. Their commitment to performance is evident in their robust infrastructure, featuring high-performance SSD storage, powerful processors, and optimized server configurations. This translates to lightning-fast loading times and consistently high uptime, crucial for any mission-critical website.
Security: KnownHost takes security seriously, offering DDoS protection, firewalls, and regular malware scanning as standard. They also provide free SSL certificates, ensuring your website data is encrypted and protected.
Customer Support: KnownHost's support team is responsive and knowledgeable, available 24/7 via live chat, phone, and email. While their response times are generally quick, experienced users might occasionally desire more advanced troubleshooting assistance.
Data Centers: With strategically located data centers in the US and Europe, KnownHost allows you to choose a location closest to your target audience, minimizing latency and maximizing website loading speed.
Overall: KnownHost is a solid choice for experienced users who prioritize performance, reliability, and security over flashy marketing and budget pricing. While there's room for improvement in areas like control panel design, their commitment to delivering a premium hosting experience makes them a strong contender in the crowded hosting landscape.
KnownHost's rating: Perfect hosting provider
We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. e also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.
The PERFECT reputation ranking is for hosting providers that have many registered users and does not receive severe complaints. These providers deserve your peace of mind.
Parameters | Score | Why did we give this score? |
---|---|---|
Features | 4 | Good - We consider a number of factors when rating features, including: usefulness, ease to use, effectiveness, impact.. KnownHost's feature is excellent. It provides a high level of value to the user and is easy to use and effective. |
Reliability | 4.5 | Mostly credible - KnownHost consistently meets its promises and delivers on time. They have an excellent customer service record and are very responsive to customer complaints. |
User Friendly | 3.8 | Good - Easy to Use: KnownHost is very easy to navigate and use. Users will have no trouble finding the information they need or completing tasks. |
Support | 4.6 | Excellent - The support service is excellent. There is a comprehensive user manual and FAQ page. The helpdesk is very responsive and helpful. The support time is very fast and there is live chat with customers. The service supports multiple languages and provides excellent customer service. |
Price | 3.5 | Affordable - The pricing of KnownHost is affordable. It is slightly lower than the average prices of similar services, and there is some flexibility in the price list. |
Promotion | 3 | Average coupon - KnownHost offers occasional promotions. Their promotions are average and have a moderate reach. There are a few bonus programs, discounted codes, or percentage discounts. They have some conditions for receiving promotions, and their targeted audience is fairly broad. Their rewards programs and loyalty programs are okay, but their discounts and special offers are few and far between. |
Other Factors | 4.2 | Excellent - The number of customers is extremely high, and the partner reviews are overwhelmingly positive. The company's revenue is also extremely high. |
Pros and Cons
Here are the pros and cons of using KnownHost as your hosting platform.
Positives
- Performance: well-known for its performance. They back their performance with a guaranteed service level agreement (SLA).
- Customer Support: customer support is available 24/72. Their support problem-solving is also praised.
- Free Services: offers free site migration and free daily backups.
- Flexible Billing Cycles: offers flexible billing cycles.
- Resource Isolation: provides resource isolation, which can enhance the performance of your website.
Negatives
- No Phone Technical Support: KnownHost does not offer phone technical support.
- No Free Domain Name: KnownHost does not provide a free domain name.
- No Asia-region Servers: KnownHost does not have any servers in the Asia region.
- No Website Builder: KnownHost does not include a website builder.
- Learning Curve: Some beginners may find it challenging to get started with KnownHost