ChemiCloud Review 2026

User reviews (1024)

ChemiCloud is an independent US-based hosting provider founded in 2016, focusing on performance hosting with very strong customer support. Its platform is built on LiteSpeed web server, NVMe SSD storage and modern AMD EPYC CPUs, with data centers in North America, Europe, Asia and Australia. ChemiCloud offers shared, WordPress, reseller and cloud VPS hosting, bundled with free SSL, daily backups, up to hundreds of free migrations and a 45-day money-back guarantee. 

Visit Site ChemiCloud

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About ChemiCloud:
Owner/CEO:
Zheng Wang, Ph.D
Established:
2016
Phone:
+1 302 766 7722
Address:
651 N. Broad Street, Suite 206, Middletown, DE 19709, USA
Servers Locations:
  • Data centrer in au
    Sydney
  • Data centrer in ca
    Toronto
  • Data centrer in de
    Frankfurt
  • Data centrer in fr
    Paris
  • Data centrer in gb
    London
  • Data centrer in in
    Mumbai
  • Data centrer in it
    Milan
  • Show all
Servers Locations: 18
  • Sydney
    Sydney
  • Toronto
    Toronto
  • Frankfurt
    Frankfurt
  • Paris
    Paris
  • London
    London
  • Mumbai
    Mumbai
  • Milan
    Milan
  • Tokyo
    Tokyo
  • Amsterdam
    Amsterdam
  • Bucharest
    Bucharest
  • Stockholm
    Stockholm
  • Singapore
    Singapore
  • Washington
    Washington
  • Miami
    Miami
  • Chicago
    Chicago
  • New York
    New York
  • San Francisco
    San Francisco
  • Dallas
    Dallas
Customer Support: 1
English
Website: English
All languages (1)
English
Support: English
Live chat
United States
Service Available
4.7/5
Top-Tier Provider
Features Excellent
Reliability Trustworthy
User Friendly Excellent
Support Excellent
Price Very affordable
Promotion Very generous
Other Factors Excellent
Author

John Macbright

Last updated: 27 January 2026

ChemiCloud

ChemiCloud is an independent US-based hosting provider founded in 2016, focusing on performance hosting with very strong customer support. Its platform is built on LiteSpeed web server, NVMe SSD storage and modern AMD EPYC CPUs, with data centers in North America, Europe, Asia and Australia. ChemiCloud offers shared, WordPress, reseller and cloud VPS hosting, bundled with free SSL, daily backups, up to hundreds of free migrations and a 45-day money-back guarantee. 

Visit Site

Disclosure: Buying through our links helps support this site's independent hosting tests at no extra cost to you. Thank you for your support!

Pros and Cons

Here are the pros and cons of using ChemiCloud as your hosting platform.

Positives

45-Day Money-Back Guarantee is applicable exclusively to: Shared Web/WordPress Hosting, Reseller Hosting, and Managed WordPress Hosting.
7-Day Money-Back Guarantee is restricted solely to: VPS Hosting.
Very strong support quality (fast, knowledgeable, highly rated across all major review sites).
Modern performance stack: LiteSpeed + NVMe + AMD EPYC, with excellent results in many independent tests.
Global data center spread, including India and other Asian locations, helpful for latency-sensitive audiences.
Daily backups and good security (Imunify360, WAF, 2FA) even on shared plans.
Clear, customer-friendly policies: 45-day refund, transparent uptime SLA with credit for downtime.
Independent company – no “EIG-style” mass overselling reputation; branding strongly focused on support and transparency.

Negatives

Renewal prices are noticeably higher than promo rates; best pricing requires a 3-year commitment.
USD-only billing and limited payment options (cards + PayPal; no bank transfer, no local wallets, no crypto).
Linux-only hosting – no Windows/ASP.NET support.
Some long-term testers and a few users report occasional uptime dips / instability on specific months or locations.
Malware protection and some advanced security features are not included on the very cheapest plans.
Human support is effectively English-centric; may be less comfortable for users who need full service in another language.

Interesting facts

Discover the unique features that make ChemiCloud stand out

Independent US company (CCHosting, Inc.), founded 2016 by Zheng Wang, Ph.D.

20+ years combined hosting experience in the team; not part of any big conglomerate.

WordPress Hosting Performance Benchmarks

19–21 data center options across US, Canada, Europe, India, SEA, East Asia and Australia.

Technology: LiteSpeed servers, NVMe SSD, AMD EPYC CPUs, CloudLinux isolation, cPanel/WHM.

Free daily backups, free SSL, free domain for 1 year on 36-month terms, generous free migrations.

45-Day Money-Back Guarantee is applicable exclusively to: Shared Web/WordPress Hosting, Reseller Hosting, and Managed WordPress Hosting.

7-Day Money-Back Guarantee is restricted solely to: VPS Hosting.

ChemiCloud's rating Top-Tier Provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. We also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

Strong reputation and consistent customer trust. Mature operations, transparent terms, and reliable support—well-suited for business-critical hosting.

Features
4.7 /5 Excellent

Feature depth is a clear highlight in many cases. Across typical offerings from ChemiCloud, users often get free SSL, automatic backups, streamlined setup, and strong security options like DDoS protection and malware scanning. Performance tooling—such as SSD/NVMe, caching, and a CDN—is commonly available. Tools like staging and one-click restore tend to be clearly presented, with fewer forced add-ons. Transparent resource limits (CPU/RAM/IO) and built-in performance controls are major positives.

Reliability
4.7 /5 Trustworthy

High reliability is supported by measurable results and mature operations. With ChemiCloud, we commonly expect sustained uptime at ≥ 99.99%, fast and stable in-region TTFB (often p50 ≤ 200ms and p95 ≤ 500ms), and resilient load behavior (very low error rate, commonly ≤ 0.1%, no crashes, and fast recovery). When incidents happen, communication and remediation are typically timely and professional.

User Experience
4.7 /5 Excellent

The overall experience is polished and beginner-friendly. Setup is straightforward, the dashboard is clean, and common tasks—buying a plan, connecting a domain, installing WordPress, creating email—are simple with ChemiCloud. Tools like cPanel/Plesk, one-click install, staging, and auto SSL usually work smoothly, supported by clear guides and helpful error messaging. Performance tools (cache/CDN/PHP settings) are easy to find and configure.

Support
4.9 /5 Excellent

Support is consistently responsive and capable. With ChemiCloud, help is commonly available 24/7 via live chat and tickets (sometimes phone). Replies are fast, answers are clear, and issues are handled end-to-end. Documentation and incident communication are usually strong. In measurement-based checks, chat first response is often ≤ 2 minutes, ticket/email first response ≤ 60 minutes, and most common issues are resolved within 12–24 hours.

Pricing
4.4 /5 Very affordable

Pricing is typically clear and the value proposition is strong. With ChemiCloud, advertised prices often align with what most users pay, renewals are reasonable, and key needs—SSL, backups, and basic security—are included instead of sold as expensive add-ons. Billing is straightforward, and surprise fees are uncommon.

Promotions
4.6 /5 Very generous

Promotions are straightforward and genuinely valuable. With ChemiCloud, discounts usually apply reliably at checkout, conditions are clearly explained (eligible plans, duration, renewal visibility), and deals are not hidden behind confusing terms. Promotions still look fair after factoring in renewals and common add-ons.

Other Factors
4.6 /5 Excellent

Transparency and operational maturity are strong. With ChemiCloud, legal identity and contacts are clear, refund/SLA terms are consistent, and a public status page may be available. Handling of abuse/DMCA is typically mature, and privacy/compliance practices are clearly explained (e.g., GDPR where relevant). “Surprise clauses” are uncommon and policy language is generally consistent.

ChemiCloud's FAQs

Who should use ChemiCloud?
  • Individuals or businesses looking for a reliable and affordable web hosting provider.
  • Developers who need a powerful and flexible platform for their web applications.
  • Anyone who wants to create a website with ease.
Who should not use ChemiCloud?

- Users who require highly specialized hosting solutions.
- Users who need a large amount of storage space.
- Users who are on a very tight budget.

Is ChemiCloud easy to use?

Yes, ChemiCloud is very easy to use. The cPanel control panel is intuitive and user-friendly, even for beginners. ChemiCloud also offers a wide range of tutorials and documentation to help you get started.

What is the uptime guarantee for ChemiCloud?

ChemiCloud offers a 99.9% uptime guarantee. This means that your website will be online 99.9% of the time. If your website experiences any downtime, ChemiCloud will credit your account.

What are the different types of hosting that ChemiCloud offers?

ChemiCloud offers a variety of hosting solutions, including:

  • Shared hosting
  • VPS hosting
  • Dedicated hosting
  • Cloud hosting
What is the best hosting plan for me?

The best hosting plan for you will depend on your individual needs and requirements. If you are just starting out, a shared hosting plan may be a good option. If you need more power and flexibility, you may want to consider a VPS or dedicated hosting plan.

Does ChemiCloud offer a money-back guarantee?

Yes, ChemiCloud offers a 45-Day Money-Back Guarantee is applicable exclusively to: Shared Web/WordPress Hosting, Reseller Hosting, and Managed WordPress Hosting. 7-Day Money-Back Guarantee is restricted solely to: VPS Hosting.

How can I contact ChemiCloud customer support?

ChemiCloud offers 24/7 customer support via live chat, phone, and email. You can also find a wealth of helpful information in the ChemiCloud knowledge base.

Latest user reviews

Debra Gardner
• 1 years ago
I am very pleased with my purchase from UcaseSpot . It did take a bit to receive my order . They provided tracking . I was pleased with that as well. Very good quality item.
Samm Samson
• 1 years ago
Chemicloud has the best support. they respond within seconds in their inbuilt chat and I've never had a problem they couldn't resolve. They even helped me with Wordpress migration. got me up and running in minutes.
Marcelo
• 1 years ago
Error 503 for a small website, insecurity notifications from Norton Antivirus and server overload, support did not resolve
Azeem Uddin
• 1 years ago
Excellent prompt response. Must appreciate.
Laura Riera
• 1 years ago
Great hosting services. Love the Happiness Engineers❤️
Bryan Seva
• 1 years ago
The techs were very fast at responding to my problem and fixed it very quickly thanks again!
NO
• 1 years ago
The best! So glad I moved to Chemicloud from Siteground.
Jay G
• 1 years ago
I absolutely adore how lightning-fast their customer support team is! I can open a ticket and in just a couple of minutes, they've assigned a support team to handle all my queries.When I switched from a different host, I received nothing short of the BEST support. They ensured every detail was handled with optimal results.11/10 for customer support.
Don Bledsoe
• 1 years ago
Everyone on their support team seems to exude the "3 P's" ...Professional — No matter how ridiculous my inquiry or what detail I overlooked, every support technician comports themselves with reassuring professionalism.Patient — Chemicloud's staff always remains patient as they work with you to get to the core of the issue.Precise — Every detail matters as they guide you through to a resolution thoughtfully and positively.They're always reassuring and no issue is too small to get friendly, top-level support no matter how long it takes.
Upendra Ahire
• 1 years ago

Payment method

PayPal is accepted at ChemiCloud
Visa is accepted at ChemiCloud
MasterCard is accepted at ChemiCloud
American Express is accepted at ChemiCloud
Discover is accepted at ChemiCloud

ChemiCloud's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
Kubernetes
User reviews (1024)

User reviews of ChemiCloud

This is where you can share your experience with ChemiCloud. Read other users' reviews or write your own to highlight its pros and cons based on real use.

4.9

Reviewed by 1024 users

5
981
4
38
3
1
2
0
1
4
0
0
Share your opinion with the community. Maybe you can help someone.
Write a review
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1 years ago
I am very pleased with my purchase .
I am very pleased with my purchase from UcaseSpot . It did take a bit to receive my order . They provided tracking . I was pleased with that as well. Very good quality item.
1 years ago
Chemicloud has the best support
Chemicloud has the best support. they respond within seconds in their inbuilt chat and I've never had a problem they couldn't resolve. They even helped me with Wordpress migration. got me up and running in minutes.
1 years ago
Error 503 for a small website
Error 503 for a small website, insecurity notifications from Norton Antivirus and server overload, support did not resolve
1 years ago
Excellent prompt response
Excellent prompt response. Must appreciate.
1 years ago
Great hosting services
Great hosting services. Love the Happiness Engineers❤️
1 years ago
The techs were very fast at responding…
The techs were very fast at responding to my problem and fixed it very quickly thanks again!
1 years ago
The best
The best! So glad I moved to Chemicloud from Siteground.
1 years ago
I absolutely adore how lightning-fast…
I absolutely adore how lightning-fast their customer support team is! I can open a ticket and in just a couple of minutes, they've assigned a support team to handle all my queries.When I switched from a different host, I received nothing short of the BEST support. They ensured every detail was handled with optimal results.11/10 for customer support.
1 years ago
The "3-P's"of Quality Support
Everyone on their support team seems to exude the "3 P's" ...Professional — No matter how ridiculous my inquiry or what detail I overlooked, every support technician comports themselves with reassuring professionalism.Patient — Chemicloud's staff always remains patient as they work with you to get to the core of the issue.Precise — Every detail matters as they guide you through to a resolution thoughtfully and positively.They're always reassuring and no issue is too small to get friendly, top-level support no matter how long it takes.
1 years ago
excellent services by Chemicloud!
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ChemiCloud's Coupons

Below is the list of currently valid coupons provided by ChemiCloud. Please review the available offers and try applying them at checkout. If a coupon does not work, it may have regional restrictions, usage limits, or may have expired since our last verification.

Up to 45% OFF Ecommerce Hosting Plans
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Get up to 46% OFF Reseller Hosting
United States

Quickly launch your own hosting business or host your agency\’s customers with up to 46% discount.
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Up to 56% OFF Email Hosting services
United States

Up to 56% OFF Email Hosting services
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NOT REQUIRED

Disclosure: Buying through our links helps support this site's independent hosting tests at no extra cost to you. Thank you for your support!

* TrustHostReview publishes professional hosting reviews with full editorial independence. We use the same transparent standards for every provider. Sometimes we may receive compensation from companies listed here, but it never influences our testing, conclusions, or rankings. Any compensation simply helps cover operating costs like account purchases, testing, and reviewer royalties.