eUKhost Ltd Review 2025

User reviews (1142)

eUKhost Ltd is a long-established UK managed hosting provider, founded in 2001 and now part of the Hyperslice Group. Operating from offices in Leeds and York with UK data centres in Wakefield, York and Nottingham, it focuses on reliable, fully managed services for SMEs, enterprises and public-sector organisations. Its portfolio covers shared, business, WordPress and Windows hosting, plus managed VPS, cloud and dedicated servers, including international locations such as Amsterdam, Dallas and Sydney.

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About eUKhost Ltd:

Owner/CEO:

Hyperslice Group

Established:

2001

Phone:

(+44) 0113 526 9770

Email:

[email protected]

Address:

Suite 3.03, Regency House, Nether Poppleton, York, North Yorkshire, YO26 6RW, UK

Servers Locations:

Sydney
Toronto
York
Nottingham
Maidenhead
Reading
Leeds
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Servers Locations: 11

Sydney
Toronto
York
Nottingham
Maidenhead
Reading
Leeds
Wakefield
Tokyo
Amsterdam
Dallas

Customer Support: 1

Website: English

All languages (1)

Support: English

Live chat

United States Accepted

4.4/5

Perfect Hosting Provider

by Trust Host Review

Features: Excellent

Reliability: Trustworthy

User Friendly: Excellent

Support: Excellent

Price: Very affordable

Promotion: Good discount

Other Factors: Excellent

Author: Hannah Diaz Last updated: 05 December 2025

eUKhost Ltd

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eUKhost Ltd's rating: Perfect hosting provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. We also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

The PERFECT reputation ranking is for hosting providers that have many registered users and does not receive severe complaints. These providers deserve your peace of mind.

Parameters	Score	Why did we give this score?
Features	4.6	Excellent - We consider a number of factors when rating features, including: usefulness, ease to use, effectiveness, impact.. eUKhost Ltd's feature is outstanding. It is one of the best features of the service and is essential for any user who wants to get the most out of the service.
Reliability	4.4	Trustworthy - eUKhost Ltd is extremely reliable and always meets its promises. They have an outstanding customer service record and are always responsive to customer complaints.
User Friendly	4.4	Excellent - Extremely Easy to Use: eUKhost Ltd is incredibly easy to navigate and use. Users will find it effortlessly to find the information they need or complete tasks.
Support	4.8	Excellent - The support service is excellent. There is a comprehensive user manual and FAQ page. The helpdesk is very responsive and helpful. The support time is very fast and there is live chat with customers. The service supports multiple languages and provides excellent customer service.
Price	4.1	Very affordable - The pricing of eUKhost Ltd is extremely affordable. It is much lower than the average prices of similar services, and there is a lot of flexibility in the price list.
Promotion	3.9	Good discount - eUKhost Ltd offers frequent promotions. Their promotions are attractive and have a wide reach. There are a few bonus programs, discounted codes, or percentage discounts. They have a few conditions for receiving promotions, but their targeted audience is broad. Their rewards programs and loyalty programs are strong, and their discounts and special offers are frequent and appealing.
Other Factors	4.5	Excellent - The number of customers is extremely high, and the partner reviews are overwhelmingly positive. The company's revenue is also extremely high.

Pros and Cons

Here are the pros and cons of using eUKhost Ltd as your hosting platform.

Positives

Mature UK provider (since 2001) with stable ownership and clear UK jurisdiction.
Very strong support reputation – thousands of public 5-star reviews, 24/7 human chat & phone.
Full managed stack: shared, business, WordPress, Windows, VPS, cloud, dedicated, enterprise, international DCs.
UK data centres with good uptime SLAs; TechRadar observed no downtime during its test period.
Rich security and backup ecosystem (Imunify360, Acronis, FortiGate, Mimecast, SpamExperts, daily backups).
Regulatory & trust badges: ISO certifications, Cyber Essentials & Cyber Essentials Plus, G-Cloud supplier – attractive for public sector / compliance-sensitive projects.
Website builder + SEO tools and domain services give a relatively complete ecosystem for SMEs.

Negatives

Entry-level shared plans have relatively low storage and resources compared to some competitors; hostings.info calls them “too basic”.
Independent benchmark (HostingSpy) reports slower page-load performance vs best-in-class UK hosts on basic shared hosting.
Knowledgebase and community forum: some broken help links and slow community responses noted by TechRadar.
Primarily UK / English-centric: less suitable if you need multi-language UI/support or non-UK jurisdiction for legal reasons.
Some advanced security and backup features are paid add-ons, which can increase total cost for security-heavy deployments.

Interesting facts

Founded 2001, privately owned, part of the Hyperslice Group; over 35,000 customers and 150,000+ domains.

HQ in Leeds Tech Hub; corporate office & Companies House registered address in York, UK.

UK data centres in Wakefield, York, Nottingham plus international dedicated servers in Amsterdam, Dallas, Sydney, Tokyo, Toronto, Mumbai.

Strong security portfolio: Imunify360, FortiGate firewall, Acronis backups, Mimecast, SSL, daily backups.

Public reputation: Excellent – around 4.8–4.9/5 on Trustpilot, Google and Facebook with thousands of reviews.

In addition to these services, eUKhost also provides specialized solutions for specific needs, such as WordPress, Reseller, and Business web hosting. Their managed WordPress hosting plans are particularly noteworthy, as they include features like specially optimized servers, caching tools, automatic security patching, and backup tools.

eUKhost is committed to customer satisfaction and offers a 30-day money-back guarantee. They also provide 24/7 support via phone, ticket, or live chat. If you’re switching to eUKhost from another provider, their expert migration team provides a complimentary, hassle-free service.

eUKhost Ltd's FAQs

Is eUKhost easy to use?

Yes, eUKhost is very easy to use. The cPanel control panel is intuitive and user-friendly, even for beginners. eUKhost also offers a wide range of tutorials and documentation to help you get started.

What is the uptime guarantee for eUKhost?

eUKhost offers a 99.9% uptime guarantee. This means that your website will be online 99.9% of the time. If your website experiences any downtime, eUKhost will credit your account.

What are the different types of hosting that eUKhost offers?

eUKhost offers a variety of hosting solutions, including:

Shared hosting
VPS hosting
Dedicated hosting
Cloud hosting

Does eUKhost offer a money-back guarantee?

Yes, eUKhost offers a 30-day money-back guarantee. If you are not satisfied with your hosting plan, you can cancel your account and receive a full refund.

How can I contact eUKhost customer support?

eUKhost offers 24/7 customer support via live chat, phone, and email. You can also find a wealth of helpful information in the eUKhost knowledge base.

What are eUKhost's server locations?

eUKhost has data centers in the UK. This means that your website will be hosted on a server that is close to your visitors, which will improve your website's loading speed.

Does eUKhost offer a free trial?

No, eUKhost does not offer a free trial. However, they do offer a 30-day money-back guarantee, so you can try their services risk-free.

What is eUKhost's refund policy?

eUKhost offers a 30-day money-back guarantee. This means that you can cancel your hosting plan at any time within 30 days of your purchase and receive a full refund.

How do I transfer my website to eUKhost?

eUKhost offers a free website transfer service. This means that you can transfer your website from another hosting provider to eUKhost without any hassle.

Latest user reviews

clive

• 1 years ago

I had a problem because suddenly one of my websites went down. I contacted eukhost as soon as possible and Matthew K fixed the problem and got the website running again within just a few minutes. Excellent customer service. I can highly recommend eukhost and Matthew K!

Jon Collins

• 1 years ago

Eukhost have always provided excellent service and support, on this occasion Any sorted our problem out straight away and got us back up and running in no time.

Mark Goeder-Tarant m-tag

• 1 years ago

I had a fantastic experience with Matthew K. at eUKhost who assisted me with a website migration issue. He was incredibly kind, professional, and truly customer-oriented. Matthew's expertise and dedication made the process smooth and stress-free. Highly recommend his support!

Daniel Gronow

• 1 years ago

I recently encountered a complex DNS issue that required immediate attention to ensure the smooth operation of our online services. Fortunately, I had the pleasure of being assisted by Matthew K. from the EUK support team. His expertise, patience, and dedication turned what could have been a prolonged and stressful experience into a swift and satisfying resolution.

Multiverse Gaming

• 1 years ago

Execellent Support, Thanks Antony A .

Ethan James

• 1 years ago

I've taken on the management of a number of packages as an IT savvy individual in work. Outside of my job - I work freelance as a web and brand developer. I cannot express how impressed I was with the service i have received today by the three members of staff who I dealt with to navigate a variety of requests, service requirements and sales queries and process.Angela (I think) was my first point of contact and had a great personality and approach to my queries. Very friendly and amenable and her pleasant approach was a breath of fresh air. I was passed on to Harry by her for my package upgrade and extension -again he was fantastic, knew what I needed and why and produced a package option which I was happy with.Finally, I was dealt with by Dexter for a cancellation of old , unused policy and he was incredibly pleasant and handled my query efficiently and with ease.Thank you - and my next freelance hosting requirement will be place with EUK.Ethan

Ainsley Rood

• 1 years ago

Fantastic Service... I've been a EUKHOST customer since their infancy nearly 20 years ago. Their customer service is always very helpful. Rory Packer helped me today and was A+ like many others before him.

Ahmad Farid Kazmi

• 1 years ago

Excellent support, every time I used live Chat my issues solved very quickly. Special thanks to Hector C and Other support team.

livedub

• 1 years ago

Ujwal Was great help Fantastic uk 24/7 fully experienced and expert staff support definitely recommend

Albert van der Veen

• 1 years ago

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eUKhost Ltd's Features

Money Back Guarantee

Hourly Payments

Monthly Payments

Yearly Payments

Domain Purchase

API

DDOS Protection

Accepts Bitcoin

Affiliate Program

Load Balancers

WordPress Hosting

VPS Hosting

Cloud Hosting

Shared Hosting

Site Builder

Email Service

Free SSL

Backup Services

CDN Services

SEO Hosting

Unlimited Hosting

Object Storage

Streaming Services

Kubernetes

User reviews of eUKhost Ltd

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4.9

Rated by 1142 users

1081

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clive

United Kingdom

1 years ago

I had a problem because suddenly one of…

Like 0 Dislike 0

Jon Collins

United Kingdom

1 years ago

Eukhost have always provided excellent…

Eukhost have always provided excellent service and support, on this occasion Any sorted our problem out straight away and got us back up and running in no time.

Like 0 Dislike 0

Mark Goeder-Tarant m-tag

France

1 years ago

I had a fantastic experience with Matthew K

Like 0 Dislike 0

Daniel Gronow

United Kingdom

1 years ago

Great Service from Matthew K

Like 0 Dislike 0

Multiverse Gaming

India

1 years ago

Execellent Support Antony A .

Execellent Support, Thanks Antony A .

Like 0 Dislike 0

Ethan James

United Kingdom

1 years ago

Very Impressed from start to finish!

Like 0 Dislike 0

Ainsley Rood

United Kingdom

1 years ago

Fantastic Service..

Like 0 Dislike 0

Ahmad Farid Kazmi

Afghanistan

1 years ago

Excellent support

Excellent support, every time I used live Chat my issues solved very quickly. Special thanks to Hector C and Other support team.

Like 0 Dislike 0

livedub

United Kingdom

1 years ago

Fantastic uk 24/7 fully experienced and…

Ujwal Was great help Fantastic uk 24/7 fully experienced and expert staff support definitely recommend

Like 0 Dislike 0

Albert van der Veen

United Kingdom

1 years ago

Very helpful and patient.

Like 0 Dislike 0

eUKhost Ltd's Coupons

Browse all bonuses and promotions offered by eUKhost Ltd, including their first deposit bonus and other generous promotions.

50% OFF WordPress Hosting

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Vaild Until: May 31, 2024

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30% OFF Web Hosting

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15% OFF VPS Hosting

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10% OFF Dedicated Server

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eUKhost Ltd Review 2025

eUKhost Ltd

eUKhost Ltd's rating: Perfect hosting provider

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