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eUKhost Ltd Review 2026

User reviews (1142)

eUKhost Ltd is a long-established UK managed hosting provider, founded in 2001 and now part of the Hyperslice Group. Operating from offices in Leeds and York with UK data centres in Wakefield, York and Nottingham, it focuses on reliable, fully managed services for SMEs, enterprises and public-sector organisations. Its portfolio covers shared, business, WordPress and Windows hosting, plus managed VPS, cloud and dedicated servers, including international locations such as Amsterdam, Dallas and Sydney.

Visit Site eUKhost Ltd
About eUKhost Ltd:
Owner/CEO:
Hyperslice Group
Established:
2001
Phone:
(+44) 0113 526 9770
Email:
[email protected]
Address:
Suite 3.03, Regency House, Nether Poppleton, York, North Yorkshire, YO26 6RW, UK
Servers Locations:
  • Data centrer in au
    Sydney
  • Data centrer in ca
    Toronto
  • Data centrer in gb
    York
  • Data centrer in gb
    Nottingham
  • Data centrer in gb
    Maidenhead
  • Data centrer in gb
    Reading
  • Data centrer in gb
    Leeds
  • Show all
Servers Locations: 11
  • Sydney
    Sydney
  • Toronto
    Toronto
  • York
    York
  • Nottingham
    Nottingham
  • Maidenhead
    Maidenhead
  • Reading
    Reading
  • Leeds
    Leeds
  • Wakefield
    Wakefield
  • Tokyo
    Tokyo
  • Amsterdam
    Amsterdam
  • Dallas
    Dallas
Customer Support: 1
English
Website: English
All languages (1)
English
Support: English
Live chat
United States
United States Accepted
4.4/5
Top-Tier Provider
Features Excellent
Reliability Trustworthy
User Friendly Excellent
Support Excellent
Price Very affordable
Promotion Good discount
Other Factors Excellent
Hannah Diaz
Author

Hannah Diaz

Last updated: 05 December 2025

eUKhost Ltd is a long-established UK managed hosting provider, founded in 2001 and now part of the Hyperslice Group. Operating from offices in Leeds and York with UK data centres in Wakefield, York and Nottingham, it focuses on reliable, fully managed services for SMEs, enterprises and public-sector organisations. Its portfolio covers shared, business, WordPress and Windows hosting, plus managed VPS, cloud and dedicated servers, including international locations such as Amsterdam, Dallas and Sydney.

eUKhost Ltd

eUKhost Ltd is a long-established UK managed hosting provider, founded in 2001 and now part of the Hyperslice Group. Operating from offices in Leeds and York with UK data centres in Wakefield, York and Nottingham, it focuses on reliable, fully managed services for SMEs, enterprises and public-sector organisations. Its portfolio covers shared, business, WordPress and Windows hosting, plus managed VPS, cloud and dedicated servers, including international locations such as Amsterdam, Dallas and Sydney.

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Pros and Cons

Here are the pros and cons of using eUKhost Ltd as your hosting platform.

Positives

Mature UK provider (since 2001) with stable ownership and clear UK jurisdiction.
Very strong support reputation – thousands of public 5-star reviews, 24/7 human chat & phone.
Full managed stack: shared, business, WordPress, Windows, VPS, cloud, dedicated, enterprise, international DCs.
UK data centres with good uptime SLAs; TechRadar observed no downtime during its test period.
Rich security and backup ecosystem (Imunify360, Acronis, FortiGate, Mimecast, SpamExperts, daily backups).
Regulatory & trust badges: ISO certifications, Cyber Essentials & Cyber Essentials Plus, G-Cloud supplier – attractive for public sector / compliance-sensitive projects.
Website builder + SEO tools and domain services give a relatively complete ecosystem for SMEs.

Negatives

Entry-level shared plans have relatively low storage and resources compared to some competitors; hostings.info calls them “too basic”.
Independent benchmark (HostingSpy) reports slower page-load performance vs best-in-class UK hosts on basic shared hosting.
Knowledgebase and community forum: some broken help links and slow community responses noted by TechRadar.
Primarily UK / English-centric: less suitable if you need multi-language UI/support or non-UK jurisdiction for legal reasons.
Some advanced security and backup features are paid add-ons, which can increase total cost for security-heavy deployments.

Interesting facts

Discover the unique features that make eUKhost Ltd stand out

Founded 2001, privately owned, part of the Hyperslice Group; over 35,000 customers and 150,000+ domains.

HQ in Leeds Tech Hub; corporate office & Companies House registered address in York, UK.

UK data centres in Wakefield, York, Nottingham plus international dedicated servers in Amsterdam, Dallas, Sydney, Tokyo, Toronto, Mumbai.

Strong security portfolio: Imunify360, FortiGate firewall, Acronis backups, Mimecast, SSL, daily backups.

Public reputation: Excellent – around 4.8–4.9/5 on Trustpilot, Google and Facebook with thousands of reviews.

eUKhost Ltd's rating Top-Tier Provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. We also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

Strong reputation and consistent customer trust. Mature operations, transparent terms, and reliable support—well-suited for business-critical hosting.

Features
4.6 /5 Excellent

We see eUKhost Ltd as very strong on features. It usually includes most things people need: free SSL, automatic backups, easy website setup, and good security like DDoS protection and malware scanning. Performance options such as SSD/NVMe, caching, and a CDN are commonly available. Important tools like staging (test site) and one-click restore are clear and easy to use, with fewer forced add-ons.

Reliability
4.4 /5 Trustworthy

We consider eUKhost Ltd highly reliable. It is a well-known provider with a long track record, clear company information, and stable operations. It usually has a strong presence in many regions (or is a top local brand) and earns consistent trust from customers across major review platforms. Problems may happen, but communication and fixes are typically fast and professional.

User Experience
4.4 /5 Excellent

We find eUKhost Ltd extremely user friendly. Setup is simple, the dashboard is clean, and common tasks (buying a plan, connecting a domain, installing WordPress, creating email) are easy. Tools like cPanel/Plesk, one-click install, staging, and auto SSL work smoothly, with clear guides and helpful error messages. Most users can manage hosting without technical help.

Support
4.8 /5 Excellent

We rate eUKhost Ltd excellent for support. Help is available 24/7 via live chat and tickets (often also phone). Replies are fast, answers are clear, and issues are solved end-to-end (not just copy-paste). We also see strong knowledge base guides and good incident communication, so customers feel genuinely supported.

Pricing
4.1 /5 Very affordable

We consider eUKhost Ltd excellent on price when the total cost is truly fair. The advertised price matches what most users actually pay, renewal rates are reasonable, and key needs like SSL, backups, and basic security are included instead of sold as expensive add-ons. Billing is clear, and there are no surprise fees.

Promotions
3.9 /5 Good discount

eUKhost Ltd usually runs useful promotions. Coupons or sale prices are easy to find and apply, and the rules are mostly clear. Some offers require longer billing terms or apply only to first-time customers, but overall the savings are meaningful and checkout works smoothly.

Other Factors
4.5 /5 Excellent

We score eUKhost Ltd at 5 when it shows strong transparency (clear legal entity, policies, and contacts), clean and consistent refund/SLA terms, a public status page, and mature handling of abuse/DMCA. Compliance and privacy practices are clearly explained (e.g., GDPR where relevant), and there are few “surprise” clauses.

In addition to these services, eUKhost also provides specialized solutions for specific needs, such as WordPress, Reseller, and Business web hosting. Their managed WordPress hosting plans are particularly noteworthy, as they include features like specially optimized servers, caching tools, automatic security patching, and backup tools.

eUKhost is committed to customer satisfaction and offers a 30-day money-back guarantee. They also provide 24/7 support via phone, ticket, or live chat. If you’re switching to eUKhost from another provider, their expert migration team provides a complimentary, hassle-free service.

eUKhost Ltd's FAQs

Is eUKhost easy to use?

Yes, eUKhost is very easy to use. The cPanel control panel is intuitive and user-friendly, even for beginners. eUKhost also offers a wide range of tutorials and documentation to help you get started.

What is the uptime guarantee for eUKhost?

eUKhost offers a 99.9% uptime guarantee. This means that your website will be online 99.9% of the time. If your website experiences any downtime, eUKhost will credit your account.

What are the different types of hosting that eUKhost offers?

eUKhost offers a variety of hosting solutions, including:

  • Shared hosting
  • VPS hosting
  • Dedicated hosting
  • Cloud hosting
Does eUKhost offer a money-back guarantee?

Yes, eUKhost offers a 30-day money-back guarantee. If you are not satisfied with your hosting plan, you can cancel your account and receive a full refund.

How can I contact eUKhost customer support?

eUKhost offers 24/7 customer support via live chat, phone, and email. You can also find a wealth of helpful information in the eUKhost knowledge base.

What are eUKhost's server locations?

eUKhost has data centers in the UK. This means that your website will be hosted on a server that is close to your visitors, which will improve your website's loading speed.

Does eUKhost offer a free trial?

No, eUKhost does not offer a free trial. However, they do offer a 30-day money-back guarantee, so you can try their services risk-free.

What is eUKhost's refund policy?

eUKhost offers a 30-day money-back guarantee. This means that you can cancel your hosting plan at any time within 30 days of your purchase and receive a full refund.

How do I transfer my website to eUKhost?

eUKhost offers a free website transfer service. This means that you can transfer your website from another hosting provider to eUKhost without any hassle.

Latest user reviews

C
clive
• 1 years ago
I had a problem because suddenly one of my websites went down. I contacted eukhost as soon as possible and Matthew K fixed the problem and got the website running again within just a few minutes. Excellent customer service. I can highly recommend eukhost and Matthew K!
JC
Jon Collins
• 1 years ago
Eukhost have always provided excellent service and support, on this occasion Any sorted our problem out straight away and got us back up and running in no time.
Mm
Mark Goeder-Tarant m-tag
• 1 years ago
I had a fantastic experience with Matthew K. at eUKhost who assisted me with a website migration issue. He was incredibly kind, professional, and truly customer-oriented. Matthew's expertise and dedication made the process smooth and stress-free. Highly recommend his support!
DG
Daniel Gronow
• 1 years ago
I recently encountered a complex DNS issue that required immediate attention to ensure the smooth operation of our online services. Fortunately, I had the pleasure of being assisted by Matthew K. from the EUK support team. His expertise, patience, and dedication turned what could have been a prolonged and stressful experience into a swift and satisfying resolution.
MG
Multiverse Gaming
• 1 years ago
Execellent Support, Thanks Antony A .
EJ
Ethan James
• 1 years ago
I've taken on the management of a number of packages as an IT savvy individual in work. Outside of my job - I work freelance as a web and brand developer. I cannot express how impressed I was with the service i have received today by the three members of staff who I dealt with to navigate a variety of requests, service requirements and sales queries and process.Angela (I think) was my first point of contact and had a great personality and approach to my queries. Very friendly and amenable and her pleasant approach was a breath of fresh air. I was passed on to Harry by her for my package upgrade and extension -again he was fantastic, knew what I needed and why and produced a package option which I was happy with.Finally, I was dealt with by Dexter for a cancellation of old , unused policy and he was incredibly pleasant and handled my query efficiently and with ease.Thank you - and my next freelance hosting requirement will be place with EUK.Ethan
AR
Ainsley Rood
• 1 years ago
Fantastic Service... I've been a EUKHOST customer since their infancy nearly 20 years ago. Their customer service is always very helpful. Rory Packer helped me today and was A+ like many others before him.
AK
Ahmad Farid Kazmi
• 1 years ago
Excellent support, every time I used live Chat my issues solved very quickly. Special thanks to Hector C and Other support team.
L
livedub
• 1 years ago
Ujwal Was great help Fantastic uk 24/7 fully experienced and expert staff support definitely recommend
AV
Albert van der Veen
• 1 years ago

Payment method
Show all (11)

PayPal is accepted at eUKhost Ltd
Visa is accepted at eUKhost Ltd
Switch is accepted at eUKhost Ltd
Solo is accepted at eUKhost Ltd
MasterCard is accepted at eUKhost Ltd
Maestro is accepted at eUKhost Ltd
BankTranfer is accepted at eUKhost Ltd
American Express is accepted at eUKhost Ltd

eUKhost Ltd's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
Kubernetes
User reviews ({totalReview})

User reviews of eUKhost Ltd

This is where you can share your experience with eUKhost Ltd. Read other users' reviews or write your own to highlight its pros and cons based on real use.

4.9

Reviewed by 1142 users

5
1081
4
39
3
4
2
4
1
14
0
0
Share your opinion with the community. Maybe you can help someone.
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Honest user's ratings is our #1 priority! So bookmakers can't pay to change or delete reviews.
C
Trustpilot
clive
United Kingdom United Kingdom
1 years ago
I had a problem because suddenly one of…
I had a problem because suddenly one of my websites went down. I contacted eukhost as soon as possible and Matthew K fixed the problem and got the website running again within just a few minutes. Excellent customer service. I can highly recommend eukhost and Matthew K!
Like 0 Dislike 0
JC
Trustpilot
Jon Collins
United Kingdom United Kingdom
1 years ago
Eukhost have always provided excellent…
Eukhost have always provided excellent service and support, on this occasion Any sorted our problem out straight away and got us back up and running in no time.
Like 0 Dislike 0
Mm
Trustpilot
Mark Goeder-Tarant m-tag
France France
1 years ago
I had a fantastic experience with Matthew K
I had a fantastic experience with Matthew K. at eUKhost who assisted me with a website migration issue. He was incredibly kind, professional, and truly customer-oriented. Matthew's expertise and dedication made the process smooth and stress-free. Highly recommend his support!
Like 0 Dislike 0
DG
Trustpilot
Daniel Gronow
United Kingdom United Kingdom
1 years ago
Great Service from Matthew K
I recently encountered a complex DNS issue that required immediate attention to ensure the smooth operation of our online services. Fortunately, I had the pleasure of being assisted by Matthew K. from the EUK support team. His expertise, patience, and dedication turned what could have been a prolonged and stressful experience into a swift and satisfying resolution.
Like 0 Dislike 0
MG
Trustpilot
Multiverse Gaming
India India
1 years ago
Execellent Support Antony A .
Execellent Support, Thanks Antony A .
Like 0 Dislike 0
EJ
Trustpilot
Ethan James
United Kingdom United Kingdom
1 years ago
Very Impressed from start to finish!
I've taken on the management of a number of packages as an IT savvy individual in work. Outside of my job - I work freelance as a web and brand developer. I cannot express how impressed I was with the service i have received today by the three members of staff who I dealt with to navigate a variety of requests, service requirements and sales queries and process.Angela (I think) was my first point of contact and had a great personality and approach to my queries. Very friendly and amenable and her pleasant approach was a breath of fresh air. I was passed on to Harry by her for my package upgrade and extension -again he was fantastic, knew what I needed and why and produced a package option which I was happy with.Finally, I was dealt with by Dexter for a cancellation of old , unused policy and he was incredibly pleasant and handled my query efficiently and with ease.Thank you - and my next freelance hosting requirement will be place with EUK.Ethan
Like 0 Dislike 0
AR
Trustpilot
Ainsley Rood
United Kingdom United Kingdom
1 years ago
Fantastic Service..
Fantastic Service... I've been a EUKHOST customer since their infancy nearly 20 years ago. Their customer service is always very helpful. Rory Packer helped me today and was A+ like many others before him.
Like 0 Dislike 0
AK
Trustpilot
Ahmad Farid Kazmi
Afghanistan Afghanistan
1 years ago
Excellent support
Excellent support, every time I used live Chat my issues solved very quickly. Special thanks to Hector C and Other support team.
Like 0 Dislike 0
L
Trustpilot
livedub
United Kingdom United Kingdom
1 years ago
Fantastic uk 24/7 fully experienced and…
Ujwal Was great help Fantastic uk 24/7 fully experienced and expert staff support definitely recommend
Like 0 Dislike 0
AV
Trustpilot
Albert van der Veen
United Kingdom United Kingdom
1 years ago
Very helpful and patient.
Like 0 Dislike 0
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