eUKhost Ltd Review

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eUKhost is a UK-based web hosting company that offers a variety of hosting services, including managed web hosting, domain names, and servers. Established in 2001, eUKhost is independently owned and managed by industry pioneers. It is trusted by over 35,000 customers.


About eUKhost Ltd:
Owner/CEO:
Robert Thomas King
Established:
2005
Phone:
(+44) 0113 320 1348
Address:
Suite 3.03 Regency House, Westminster Place, Nether Poppleton, York, England
Servers Locations:
  • Sydney
    Sydney
  •  Toronto
    Toronto
  • Reading
    Reading
  • Maidenhead
    Maidenhead
  • Nottingham
    Nottingham
  • Leeds
    Leeds
  • Tokyo
    Tokyo
  • Show all
Servers Locations: 9
  • Sydney
    Sydney
  •  Toronto
    Toronto
  • Reading
    Reading
  • Maidenhead
    Maidenhead
  • Nottingham
    Nottingham
  • Leeds
    Leeds
  • Tokyo
    Tokyo
  • Amsterdam
    Amsterdam
  • Dallas
    Dallas
Customer Support: 1
English
Website: English
All languages (1)
English
Support: English
Live chat
United States
United States Accepted
4.6/5
Perfect Hosting Provider
by Trust Host Review
Features: Excellent
Reliability: Trustworthy
User Friendly: Excellent
Support: Excellent
Price: Very affordable
Promotion: Very generous
Other Factors: Excellent
Hannah Diaz
Author: Hannah Diaz Last updated: 19 July 2024

Review eUKhost Ltd 2024

eUKhost Ltd. has been a familiar name in the hosting world for over two decades, but how well does their experience translate into a product suitable for seasoned web professionals? This review delves into eUKhost's offerings with a keen eye on the factors most crucial for experienced users.

Hosting Plans & Pricing: A Mixed Bag

eUKhost boasts a wide array of hosting solutions, from shared and WordPress hosting to dedicated servers and cloud solutions. This variety is appreciated, allowing users to scale their needs as required. However, the pricing structure, while competitive at first glance, reveals some potential drawbacks. While basic shared plans might attract with low introductory prices, renewals tend to climb significantly. Experienced users should carefully evaluate the long-term costs and compare them with competitors offering more stable pricing models.

Ease of Use: Room for Improvement

eUKhost provides cPanel and Plesk control panels, familiar interfaces for most web veterans. However, their website and account management portal can feel somewhat dated and less intuitive than some newer providers. Navigating to specific features or accessing support could be streamlined for a smoother user experience.

Performance & Server Speed: Generally Reliable

eUKhost generally delivers on its uptime guarantees, consistently scoring above 99.9% based on independent monitoring. Their servers, primarily located in UK data centers, provide decent speeds for European audiences. However, users targeting a global audience might experience slightly slower loading times in other regions. Consider their content delivery network (CDN) options if your audience is geographically diverse.

Security: A Notable Strength

Security is an area where eUKhost stands out. They offer a robust set of security features, including free SSL certificates, DDoS protection, and daily backups. They also provide optional extras like malware scanning and removal, which can be valuable for users handling sensitive data.

Customer Support: A Mixed Experience

eUKhost offers 24/7 support via phone, live chat, and email. While their response times are generally good, the quality of support can be inconsistent. Some users report encountering knowledgeable and helpful representatives, while others have faced difficulties obtaining timely or effective solutions.

Data Centers: UK-Centric

eUKhost primarily operates data centers within the United Kingdom. This is a plus for users targeting UK audiences, ensuring data sovereignty and potentially faster loading times. However, it might be limiting for those requiring servers in other geographic locations.

In Conclusion: A Solid Contender, With Caveats

eUKhost Ltd. presents a mixed bag for experienced users. While their strong security features, reliable uptime, and diverse hosting options are attractive, aspects like the dated user interface, potentially higher long-term costs, and inconsistent customer support might require careful consideration. Ultimately, whether eUKhost is the right choice depends on your specific needs, priorities, and budget.

eUKhost Ltd

eUKhost is a UK-based web hosting company that offers a variety of hosting services, including managed web hosting, domain names, and servers. Established in 2001, eUKhost is independently owned and managed by industry pioneers. It is trusted by over 35,000 customers.

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eUKhost Ltd's rating: Perfect hosting provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. e also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

The PERFECT reputation ranking is for hosting providers that have many registered users and does not receive severe complaints. These providers deserve your peace of mind.

Parameters Score Why did we give this score?
Features 4.5 Excellent - We consider a number of factors when rating features, including: usefulness, ease to use, effectiveness, impact.. eUKhost Ltd's feature is outstanding. It is one of the best features of the service and is essential for any user who wants to get the most out of the service.
Reliability 4.7 Trustworthy - eUKhost Ltd is extremely reliable and always meets its promises. They have an outstanding customer service record and are always responsive to customer complaints.
User Friendly 4.5 Excellent - Extremely Easy to Use: eUKhost Ltd is incredibly easy to navigate and use. Users will find it effortlessly to find the information they need or complete tasks.
Support 4.8 Excellent - The support service is excellent. There is a comprehensive user manual and FAQ page. The helpdesk is very responsive and helpful. The support time is very fast and there is live chat with customers. The service supports multiple languages and provides excellent customer service.
Price 4.5 Very affordable - The pricing of eUKhost Ltd is extremely affordable. It is much lower than the average prices of similar services, and there is a lot of flexibility in the price list.
Promotion 4.3 Very generous - eUKhost Ltd offers abundant promotions. Their promotions are top-notch and have an extremely wide reach. There are many bonus programs, discounted codes, or percentage discounts. They have minimal or no conditions for receiving promotions, and their targeted audience is extremely broad. Their rewards programs and loyalty programs are excellent, and their discounts and special offers are extremely frequent and enticing.
Other Factors 4.6 Excellent - The number of customers is extremely high, and the partner reviews are overwhelmingly positive. The company's revenue is also extremely high.

Pros and Cons

Here are the pros and cons of using eUKhost Ltd as your hosting platform.

Positives

  • 30-day money-back guarantee.
  • Wide range of hosting services, including shared, VPS, dedicated, and cloud hosting. They also provide specialized solutions for WordPress, Reseller, and Business web hosting.
  • Data centers in various locations around the world, ensuring optimal website performance.
  • eUKhost provides 24/7 support via phone, ticket, or live chat. Their customer service is highly praised in reviews.
  • Free domain, free backup, and a 30-day money-back guarantee.
  • This is a good choice for newbies because of the friendly dashboard3.

Negatives

  • Some reviews mention that their entry-level plans are a bit limited.
  • The forum is full of unanswered questions and the knowledgebase could do with a bit of work.
  • Slightly higher prices compared to some competitors.
  • Limited global reach, more focused on the UK market.
  • Some plans have storage limitations.

Interesting facts

30-day money-back guarantee.
eUKhost has data centers in various locations around the world.
If you’re switching to eUKhost from another provider, their expert migration team provides a complimentary, hassle-free service.
eUKhost runs various promotions from time to time. However, specific details about their promotional activities are not readily available.

In addition to these services, eUKhost also provides specialized solutions for specific needs, such as WordPress, Reseller, and Business web hosting. Their managed WordPress hosting plans are particularly noteworthy, as they include features like specially optimized servers, caching tools, automatic security patching, and backup tools.

eUKhost is committed to customer satisfaction and offers a 30-day money-back guarantee. They also provide 24/7 support via phone, ticket, or live chat. If you’re switching to eUKhost from another provider, their expert migration team provides a complimentary, hassle-free service.

Frequently Asked Questions(FAQ)

Is eUKhost easy to use?

Yes, eUKhost is very easy to use. The cPanel control panel is intuitive and user-friendly, even for beginners. eUKhost also offers a wide range of tutorials and documentation to help you get started.

What is the uptime guarantee for eUKhost?

eUKhost offers a 99.9% uptime guarantee. This means that your website will be online 99.9% of the time. If your website experiences any downtime, eUKhost will credit your account.

What are the different types of hosting that eUKhost offers?

eUKhost offers a variety of hosting solutions, including:

  • Shared hosting
  • VPS hosting
  • Dedicated hosting
  • Cloud hosting
Does eUKhost offer a money-back guarantee?

Yes, eUKhost offers a 30-day money-back guarantee. If you are not satisfied with your hosting plan, you can cancel your account and receive a full refund.

How can I contact eUKhost customer support?

eUKhost offers 24/7 customer support via live chat, phone, and email. You can also find a wealth of helpful information in the eUKhost knowledge base.

What are eUKhost's server locations?

eUKhost has data centers in the UK. This means that your website will be hosted on a server that is close to your visitors, which will improve your website's loading speed.

Does eUKhost offer a free trial?

No, eUKhost does not offer a free trial. However, they do offer a 30-day money-back guarantee, so you can try their services risk-free.

What is eUKhost's refund policy?

eUKhost offers a 30-day money-back guarantee. This means that you can cancel your hosting plan at any time within 30 days of your purchase and receive a full refund.

How do I transfer my website to eUKhost?

eUKhost offers a free website transfer service. This means that you can transfer your website from another hosting provider to eUKhost without any hassle.

Latest user reviews

Pals Atwork
• 2 weeks ago
I would thank Kian K, eukhost support team who is extra hand for you to deal things more specific to your needs. I got help for reolving my root end issues on my server connectivltiy, Very patience even this support went more than an hour but cooperation happened is very responsible way... Nice guy and good team to have like this support...Thank youRajk
gold ws
• 2 weeks ago
Excellent support from Karl RPrompt changes, and understood my problem when I had limited knowledge in the first place. Overall excellent service from eUKHost. No downtimes, quick setups, cpanel, what more could you want.
BG
• 2 weeks ago
Matthew K was a great help with finding an issue we had with one of our Database's. Excellent customer service and speedy replies, thank you.
Fortune
• 2 weeks ago
I had an issue with my email and Alec from the support team was very kind and patient to solve my issue. When it looked like there was nothing else to try, Alec persevered and solved the issue! eUKhost has a fantastic support team–thank you!
Chris of the Cotswolds
• 2 weeks ago
Josh P answeed all my questions and enabled me to carry out the transaction I needed to take place
Peter Bown
• 2 weeks ago
THE SUPPORT AGENT ANDREW WAS EXCELLENT IN HELPING ME WITH OUR EMAIL ISSUES AND RESOLVED THE PROBLEM VERY QUICKLY.
Dianne Loftus
• 2 weeks ago
Alec K was very helpful and sorted our issue quickly and in a professional manner.
David Taylor
• 2 weeks ago
Very quick solution to an email problem by Victor A. Very happy that it was resolved.
Paul
• 2 weeks ago
I thought I should share my recent move from my last hosting service (which has gone out of business) to EUKHOST. The move, which included 4 domains has proceeded smoothly and the service across all 4 domains looks sound. In the process of the moves, I did have a couple of stumbles, which the support staff dealt with very promptly and gave me the support and information I needed to proceed. Early days, but please with the move.
Paulo Barrocas
• 2 weeks ago
Victor A help me in first contact. Very professional and dedicated. Thank you.

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eUKhost Ltd's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
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User reviews of eUKhost Ltd

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4.9

Rated by 1109 users

5
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eUKhost Ltd's Coupons

Browse all bonuses and promotions offered by eUKhost Ltd, including their first deposit bonus and other generous promotions.

50% OFF WordPress Hosting
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15% OFF VPS Hosting
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10% OFF Dedicated Server
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