Zenfolio Review 2026

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Zenfolio is a reputable web hosting company specializing in photography websites. Founded in 2006, the company has garnered numerous industry awards and boasts a loyal customer base of over 1 million photographers. Zenfolio's reputation is built on its user-friendly interface, reliable performance, and excellent customer support. Its customers include professional photographers, hobbyists, and businesses, all of whom value the platform's ease of use, robust e-commerce features, and customizable templates.

About Zenfolio:
Owner/CEO:
KelbyOne
Established:
2003
Address:
5898 Lindero Canyon Rd, Suite 101, Westlake Village, CA 91362, United States
Servers Locations:
Servers Locations: 0
Customer Support: 0
No live chat
United States
Service Available
3.6/5
Trusted Provider
Features Good
Reliability Mostly credible
User Friendly Good
Support Good
Price Fair value for money
Promotion Average coupon
Other Factors Good
Author

Pimploy Sinakorn

Last updated: 07 February 2025

Zenfolio

Zenfolio is a reputable web hosting company specializing in photography websites. Founded in 2006, the company has garnered numerous industry awards and boasts a loyal customer base of over 1 million photographers. Zenfolio's reputation is built on its user-friendly interface, reliable performance, and excellent customer support. Its customers include professional photographers, hobbyists, and businesses, all of whom value the platform's ease of use, robust e-commerce features, and customizable templates.
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Pros and Cons

Here are the pros and cons of using Zenfolio as your hosting platform.

Positives

Photography focused platform
Portfolio and website builder
Integrated e-commerce
Client proofing and delivery
Customizable branding

Negatives

Limited design flexibility
Higher pricing
Transaction fees
Steep learning curve
Customer support issues

Interesting facts

Discover the unique features that make Zenfolio stand out

Offers various plans

Provides mobile app

Offers print lab integration

Provides marketing tools

Offers blog functionality

Zenfolio's rating Trusted Provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. We also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

Generally dependable with mostly positive trust signals. Clear policies, stable performance, and support that usually resolves common issues.

Features
4 /5 Good

A practical, modern feature bundle is usually available. Many plans from Zenfolio include SSL, email, a control panel (e.g., cPanel), and backups. Advanced options—such as staging, premium backup policies, or stronger security—may be reserved for higher tiers, but the overall package supports everyday production use. We also value features that protect performance during traffic spikes (caching, resource isolation, CDN/WAF options).

Reliability
3.8 /5 Mostly credible

Stability is generally solid for most websites. A credible operating history and mostly positive trust signals often support Zenfolio. Monitoring commonly confirms strong performance consistency: uptime typically in the 99.95%–99.99% range, stable in-region TTFB (often p50 ≤ 400ms, p95 ≤ 900ms), and stress/load tests completing with low error rates (typically ≤ 1%) and controlled response-time increases. Issues may occur, but patterns do not suggest ongoing instability.

User Experience
3.9 /5 Good

Most users will find the platform fairly easy to use. With Zenfolio, the control panel is typically stable and familiar, and key features are reasonably easy to locate. Some friction may remain (hidden settings, upsell prompts), but common tasks are manageable with basic tutorials and support. Clear usage/performance dashboards (CPU/RAM/IO) improve the overall experience.

Support
3.5 /5 Good

Support is generally dependable for everyday needs. Many providers like Zenfolio offer multiple channels (often chat + tickets), reasonable response times, and staff who can solve common problems. Complex cases may be escalated, but follow-up tends to be consistent. Typical targets: chat 2–10 minutes first response, ticket/email 1–4 hours first response, and most common issues resolved within 24 hours.

Pricing
3 /5 Fair value for money

Pricing is workable, but it requires careful plan selection. In many cases, Zenfolio has a low entry price, while the real value depends on resource limits and paid add-ons. Renewals can be higher, and some users may need upgrades earlier than expected. It can still be good value when inclusions and limits are clearly understood.

Promotions
2.5 /5 Average coupon

Promotions exist, but they often change and require careful reading. Many users can find decent savings with Zenfolio, though deals may apply only to certain plans or billing terms. Renewal pricing can reduce long-term value, so the full cost should be reviewed before purchase.

Other Factors
3.7 /5 Good

Policies are mostly clear and fair, with only minor limitations. Many users find that Zenfolio states billing rules, renewals, and refund exclusions in a reasonably transparent way. Operational communication is acceptable. Some strict clauses or upsell language may exist, but terms are generally consistent.

Zenfolio's FAQs

How do I register a domain with Zenfolio?

Visit our website and select "Register a Domain." Search for your desired domain name, choose an extension, and complete the registration process.

What payment methods does Zenfolio accept?

We accept major credit cards, PayPal, and wire transfers.

How do I contact Zenfolio support?

You can reach our support team via live chat, email, or phone during business hours.

How do I promote my Zenfolio website?

Use our built-in SEO tools, social media marketing, and email campaigns to reach your target audience.

How much does it cost to register a domain through Zenfolio?

Domain registration prices vary depending on the extension you choose. Check our website for current pricing.

Can I transfer an existing domain to Zenfolio?

Yes, we provide easy domain transfer services. Contact our support team for assistance.

What is the uptime guarantee for Zenfolio hosting?

We offer a 99.9% uptime guarantee, ensuring your website stays online for maximum availability.

How do I upgrade my Zenfolio hosting plan?

Log in to your account, navigate to "My Plans," and select the plan you wish to upgrade to.

What kind of support do you offer for Zenfolio users?

Our dedicated support team provides 24/7 assistance with technical issues, domain management, and website optimization.

Zenfolio's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
Kubernetes
User reviews (0)

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Zenfolio's Coupons

We have been making daily efforts to identify and update the best valid coupons from Zenfolio available in your country. As of this time, the coupons are no longer valid or are currently unavailable. We respectfully request that you remain patient and continue to monitor for updates; the coupons will be reinstated and updated at the earliest possible time.

No promotions currently available for users in United States.
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At this time, we have not found any offers from Zenfolio that apply to your country.

* TrustHostReview publishes professional hosting reviews with full editorial independence. We use the same transparent standards for every provider. Sometimes we may receive compensation from companies listed here, but it never influences our testing, conclusions, or rankings. Any compensation simply helps cover operating costs like account purchases, testing, and reviewer royalties.