WP Engine Review

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User reviews (1075)

 WP Engine announced an annual recurring revenue (ARR) of $132 million. The global economy for WordPress, which WP Engine is a part of, was estimated at $596.7 billion in 2020 and is expected to grow to $635.5 billion by the end of 2021.


About WP Engine:
Owner/CEO:
Heather Brunner
Phone:
+1-877-973-6446/+1-5
Address:
504 Lavaca St Ste 1000, Austin, TX, 78701
Servers Locations:
  • Sydney
    Sydney
  • Frankfurt
    Frankfurt
  • Finland
    Finland
  • London
    London
  • Tel Aviv
    Tel Aviv
  • Tokyo
    Tokyo
  • Netherlands
    Netherlands
  • Show all
Servers Locations: 18
  • Sydney
    Sydney
  • Frankfurt
    Frankfurt
  • Finland
    Finland
  • London
    London
  • Tel Aviv
    Tel Aviv
  • Tokyo
    Tokyo
  • Netherlands
    Netherlands
  • Singapore
    Singapore
  • Taiwan
    Taiwan
  • Montreal
    Montreal
  • South Carolina,
    South Carolina,
  • Oregon
    Oregon
  • Washington
    Washington
  • Virginia
    Virginia
  • Ohio
    Ohio
  • Oregon
    Oregon
  • Montreal
    Montreal
  • Iowa
    Iowa
Customer Support: 1
English
Website: English
All languages (1)
English
Support: English
Live chat
United States
United States Accepted
4.43/5
Perfect Hosting Provider
by Trust Host Review
Features: Excellent
Reliability: Trustworthy
User Friendly: Excellent
Support: Excellent
Price: Affordable
Promotion: Good discount
Other Factors: Excellent
Marry Rose
Author: Marry Rose Last updated: 30 August 2024

Review WP Engine 2024

WP Engine has firmly established itself as a dominant force in the managed WordPress hosting arena, particularly celebrated for its unwavering focus on performance and a premium feature set tailored for experienced users like web developers, webmasters, and system administrators. Let's delve deeper into what makes WP Engine tick.

Hosting Plans and Pricing

WP Engine doesn't play in the budget hosting field. Their plans are crafted for businesses and individuals who prioritize performance and are willing to invest for it. They offer a range of plans, from Startup for fledgling sites to Scale and custom Enterprise solutions for high-traffic operations. Each plan boasts generous resources, but it's essential to carefully analyze your needs and budget, as these plans come at a premium compared to shared hosting providers.

Ease of Use

While WP Engine is undeniably powerful, it's not the most intuitive option for beginners. The platform assumes a certain level of technical proficiency. Seasoned WordPress users, however, will appreciate the streamlined dashboard, SSH access for direct server control, and one-click staging environments for testing changes before going live.

Performance and Speed

Performance is where WP Engine truly shines. Their infrastructure is built on Google Cloud Platform and AWS, ensuring top-tier hardware. They utilize EverCache, a proprietary caching system, coupled with a CDN and other optimizations, resulting in blazing-fast loading times crucial for user experience and SEO.

Security

Security is paramount in today's digital landscape. WP Engine takes this responsibility seriously. They offer free SSL certificates, daily backups, automatic platform updates, and proactive threat detection. Their commitment to security provides significant peace of mind, particularly for businesses handling sensitive user data.

Customer Support

WP Engine provides 24/7 support via live chat and phone, a rarity in the hosting world. Their support team is generally knowledgeable and responsive, although occasional wait times can occur during peak hours. However, their extensive knowledge base and helpful tutorials often provide quick solutions to common issues.

Server Speed and Data Centers

WP Engine's global network of data centers across multiple continents allows users to select the location closest to their target audience, minimizing latency and maximizing page load speeds. Their server infrastructure is optimized specifically for WordPress, further contributing to their impressive speed benchmarks.

Final Verdict

WP Engine caters specifically to users who demand high performance, robust security, and are comfortable navigating a more technically oriented platform. While their pricing might be a deterrent for hobbyists or budget-conscious users, their value proposition is clear for businesses and professionals where website speed and reliability directly impact their bottom line.

WP Engine

 WP Engine announced an annual recurring revenue (ARR) of $132 million. The global economy for WordPress, which WP Engine is a part of, was estimated at $596.7 billion in 2020 and is expected to grow to $635.5 billion by the end of 2021.

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WP Engine's rating: Perfect hosting provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. e also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

The PERFECT reputation ranking is for hosting providers that have many registered users and does not receive severe complaints. These providers deserve your peace of mind.

Parameters Score Why did we give this score?
Features 4.5 Excellent - We consider a number of factors when rating features, including: usefulness, ease to use, effectiveness, impact.. WP Engine's feature is outstanding. It is one of the best features of the service and is essential for any user who wants to get the most out of the service.
Reliability 4.6 Trustworthy - WP Engine is extremely reliable and always meets its promises. They have an outstanding customer service record and are always responsive to customer complaints.
User Friendly 4.3 Excellent - Extremely Easy to Use: WP Engine is incredibly easy to navigate and use. Users will find it effortlessly to find the information they need or complete tasks.
Support 4.7 Excellent - The support service is excellent. There is a comprehensive user manual and FAQ page. The helpdesk is very responsive and helpful. The support time is very fast and there is live chat with customers. The service supports multiple languages and provides excellent customer service.
Price 3.8 Affordable - The pricing of WP Engine is affordable. It is slightly lower than the average prices of similar services, and there is some flexibility in the price list.
Promotion 3.5 Good discount - WP Engine offers frequent promotions. Their promotions are attractive and have a wide reach. There are a few bonus programs, discounted codes, or percentage discounts. They have a few conditions for receiving promotions, but their targeted audience is broad. Their rewards programs and loyalty programs are strong, and their discounts and special offers are frequent and appealing.
Other Factors 4.4 Excellent - The number of customers is extremely high, and the partner reviews are overwhelmingly positive. The company's revenue is also extremely high.

Pros and Cons

Here are the pros and cons of using WP Engine as your hosting platform.

Positives

  • WP Engine focuses exclusively on WordPress website hosting, providing expert performance and support.
  • The support team fully understands WordPress, providing excellent support response times.
  • WP Engine offers real-time threat detection and fixes hacked sites at no charge.
  • Your website data is automatically backed up.
  • Free SSL, CDN, and Website Backups.
  • Free StudioPress Themes.
  • Transferable Installs and Billing Transfer Features for WordPress Consultants and Developers.
  • Choice of either Amazon Web Services or Google Cloud Platform cloud hosting
  • Custom plans available.

Negatives

  • Compared to other web hosts, the plans of WP Engines are a bit expensive.
  • Some Plugins and Themes are not allowed.
  • Email isn’t included with hosting plans.
  • Charges an additional cost for additional security features.
  • Email isn't included with hosting plans
  • Doesn't sell domains.

Interesting facts

Unlimited Monthly Data Transfers - WordPress
Unlimited Storage - WordPress
Linux Servers
Windows Servers
24/7 Customer Support

WP Engine's FAQs

What is the uptime guarantee for WP Engine hosting?

99.95%

How do I register for WP Engine hosting?

Visit our website and select the plan that suits your needs.

What payment methods does WP Engine accept?

We accept major credit cards, PayPal, and wire transfers.

What level of support does WP Engine offer?

Our 24/7/365 support team is available via chat, phone, and email.

What do user reviews say about WP Engine?

WP Engine consistently receives high ratings on review platforms like Trustpilot and G2.

Are there any promotions or discounts available for WP Engine hosting?

Yes, we offer discounts for annual plans and multi-site licenses.

Does WP Engine provide free domain registration?

No, we do not offer free domain registration.

What types of website traffic can WP Engine handle?

Our hosting plans are designed to handle high-traffic websites with large amounts of visitors.

Does WP Engine offer any performance optimization features?

Yes, we offer a range of features to optimize website speed, including caching, image compression, and CDN integration.

Is WP Engine suitable for e-commerce websites?

Yes, our hosting plans are optimized for e-commerce platforms like WooCommerce and Shopify.

Latest user reviews

Jeffrey
• 3 months ago
I have been building websites since 1994 and have managed hundreds of web hosting companies. WP Engine support is by far the best I've ever experienced. I also appreciate how they are constantly improving and adding new features.
Nick
• 3 months ago
I have been a web developer for 25 years and had to deal with multiple web hosting companies. WPEngine support is by far the best I've ever experienced with regards to response time, problem-solving. They bend over backwards. You definitely get what you pay for and more
Steve Rucker
• 3 months ago
Support got to my issue immediately, and fixed it super quickly! Best support in the business!
Karen
• 3 months ago
I reviewed WP Engine maybe a month ago, but I'm reviewing again because of the extraordinary customer support one of their agents, Jay B, gave me this afteroon. WP Engine is also the best hosting company in my experience. It's incredibly robust, and always gives me excellent customer support.
Raymond
• 3 months ago
I do not know how they are able to keep it up with all the demand but they have great support and seem to have thought about the way they planned their infrastructure very well.
Amy Hufford
• 3 months ago
Best tech customer experience I've ever had. WPEngine agents must be trained really well because they have been able to understand, quickly diagnose, and talk me through or assist me in fixing every issue I've ever brought to them. I simply won't build sites on other hosts anymore. Other hosts lack the tools, speed, user friendliness and support I have with WPEngine.
Friends of Animals
• 3 months ago
We have been a WP Engine customer for years but it is rare for us to ever contact them for support. But when we need support, they are easy to contact by phone, email or chat. Support given is never rushed.
Darren Russ
• 3 months ago
I had some weird Oxygen Builder quirks on a few image assets that were not adopting SSL but didn't appear in the WordPress database (like all the others). My WP Engine technician went the extra mile to help track this down and help eliminate the issues. Had boundless patience, positivity and a can-do attitude. We solved the problem after much searching and scratching of heads.
Art Gardner
• 3 months ago
I have been using WPEngine for three years and I continue to be impressed with the quality of their support staff. Each time I've reached out they have been responsive, thorough, and friendly. I also continue to be impressed with the quality of their hosting plans' performance and features.Some say that WPEngine is an expensive hosting service. That is one way to look at it. The way I see it is, when you consider their quality and support, it is easily the best value for your dollar.
Phil
• 3 months ago
First, you can get hosting for 50 sites for $5 at Hostgator. That's not what WPEngine is. WPEngine is serious Wordpress managed hosting for those who don't want to manage the backend with PHP and Wordpress updates. WPEngine provides hosting for websites that need the fastest, most reliable user experience. No shared hosting here. But... you pay an exorbitant price for such a high-quality environment. One site? $30 a month. Service is tremendous, but I had to bail for the price. $350 a year for one site was a bit much for me. But if you are a serious Wordpress website developer this is the company for you. I gave it 4 stars due to the price, but the service and product are worthy of 5 stars.

Payment method

PayPal
Visa
MasterCard
American Express

WP Engine's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
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User reviews of WP Engine

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4.8

Rated by 1075 users

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WP Engine's Coupons

Browse all bonuses and promotions offered by WP Engine, including their first deposit bonus and other generous promotions.

WordPress Hosting 20% OFF
United States

Exclusive for Trust Host Review visitors

4 months free on NEW annual plans. Valid for new Startup, Professional, Growth, or Scale plans only. Cannot be used with other offers and can only be redeemed once upon signup.

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5 months FREE on any annual shared plan at WP Engine
United States

Offer valid for new customers purchasing any Startup, Growth, or Scale plan. Not valid for existing customers, upgrades, or any other product purchase.

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2 Months FREE on new Annual Shared Lite Plans
United States

Lite Plan starting at $13/month. As an added bonus we are offering 2 months free on new annual shared Lite Plans. If your audience is price sensitive or new to WordPress hosting, this may be an excellent way for them to get to know WP Engine. This plan is for 1 site with 5,000 visitors per month and is live on our landing page.

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CYBERWEEKEND
United States

Our month-long Cyber Discount offer. This offer is good for 4 months free on all shared hosting plans with code CYBERWEEKEND23 and is valid now until November 30th.

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