WP Engine Review

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User reviews (1075)

 WP Engine announced an annual recurring revenue (ARR) of $132 million. The global economy for WordPress, which WP Engine is a part of, was estimated at $596.7 billion in 2020 and is expected to grow to $635.5 billion by the end of 2021.


About WP Engine:
Owner/CEO:
Heather Brunner
Phone:
+1-877-973-6446/+1-5
Address:
504 Lavaca St Ste 1000, Austin, TX, 78701
Servers Locations:
  • Sydney
    Sydney
  • Frankfurt
    Frankfurt
  • Finland
    Finland
  • London
    London
  • Tel Aviv
    Tel Aviv
  • Tokyo
    Tokyo
  • Netherlands
    Netherlands
  • Show all
Servers Locations: 18
  • Sydney
    Sydney
  • Frankfurt
    Frankfurt
  • Finland
    Finland
  • London
    London
  • Tel Aviv
    Tel Aviv
  • Tokyo
    Tokyo
  • Netherlands
    Netherlands
  • Singapore
    Singapore
  • Taiwan
    Taiwan
  • Montreal
    Montreal
  • South Carolina,
    South Carolina,
  • Oregon
    Oregon
  • Washington
    Washington
  • Virginia
    Virginia
  • Ohio
    Ohio
  • Oregon
    Oregon
  • Montreal
    Montreal
  • Iowa
    Iowa
Customer Support: 1
English
Website: English
All languages (1)
English
Support: English
Live chat
United States
United States Accepted
4/5
Good Hosting Provider
by Trust Host Review
Features: Good
Reliability: Trustworthy
User Friendly: Excellent
Support: Good
Price: Affordable
Promotion: Very generous
Other Factors: Average
Marry Rose
Author: Marry Rose Last updated: 07 June 2024

Review WP Engine 2024

Plans and Prices: WP Engine offers a variety of managed WordPress hosting plans, with prices starting at $20 per month. The plans are generous with resources and come with a range of technical and advanced features. However, some users might find the prices to be on the higher side.


Ease of Use: WP Engine is praised for its user-friendly interface. It offers features like one-click WordPress installation, easy site migration, and a local development environment. These features make it easy for both beginners and experienced users to manage their websites.


Performance: WP Engine is known for its excellent performance. It offers fast loading times, good uptime, and robust servers that can handle anything. The platform uses advanced technologies like Cloudflare Content Delivery Network (CDN), solid state drive (SSD), and NGINX to ensure fast web page loading.


Security: Security is a top priority for WP Engine. The company automatically updates the WordPress core to the latest version, performs thorough testing of major updates, and employs a proprietary intrusion detection and prevention system to safeguard websites against various cyber threats6. All of WP Engine’s hosting plans come with a free SSL certificate.


Customer Support: WP Engine’s customer support is highly praised by users. The support staff is knowledgeable and helpful, providing 24/7 support via live chat, phone, and email. Users have reported positive experiences interacting with the support team.

WP Engine

 WP Engine announced an annual recurring revenue (ARR) of $132 million. The global economy for WordPress, which WP Engine is a part of, was estimated at $596.7 billion in 2020 and is expected to grow to $635.5 billion by the end of 2021.

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WP Engine's rating: Good hosting provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. e also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

Hosting provider with a stable user count and no significant complaints will be given a GOOD reputation rating. Therefore, you do not need to worry when host your website on these platforms.

Parameters Score Why did we give this score?
Features 4 Good - We consider a number of factors when rating features, including: usefulness, ease to use, effectiveness, impact.. WP Engine's feature is excellent. It provides a high level of value to the user and is easy to use and effective.
Reliability 4.8 Mostly credible - WP Engine consistently meets its promises and delivers on time. They have an excellent customer service record and are very responsive to customer complaints.
User Friendly 4.1 Excellent - Extremely Easy to Use: WP Engine is incredibly easy to navigate and use. Users will find it effortlessly to find the information they need or complete tasks.
Support 3.1 Good - The support service is good. There is a user manual and FAQ page, and they are well-written and provide adequate information. The helpdesk is responsive and helpful. The support time is fast and there is live chat with customers. The service supports multiple languages.
Price 4 Affordable - The pricing of WP Engine is affordable. It is slightly lower than the average prices of similar services, and there is some flexibility in the price list.
Promotion 4.9 Very generous - WP Engine offers abundant promotions. Their promotions are top-notch and have an extremely wide reach. There are many bonus programs, discounted codes, or percentage discounts. They have minimal or no conditions for receiving promotions, and their targeted audience is extremely broad. Their rewards programs and loyalty programs are excellent, and their discounts and special offers are extremely frequent and enticing.
Other Factors 3 Average - The number of customers is moderate, and the partner reviews are mixed. The company's revenue is also moderate.

Pros and Cons

Here are the pros and cons of using WP Engine as your hosting platform.

Positives

  • WP Engine focuses exclusively on WordPress website hosting, providing expert performance and support.
  • The support team fully understands WordPress, providing excellent support response times.
  • WP Engine offers real-time threat detection and fixes hacked sites at no charge.
  • Your website data is automatically backed up.
  • Free SSL, CDN, and Website Backups.
  • Free StudioPress Themes.
  • Transferable Installs and Billing Transfer Features for WordPress Consultants and Developers.
  • Choice of either Amazon Web Services or Google Cloud Platform cloud hosting
  • Custom plans available.

Negatives

  • Compared to other web hosts, the plans of WP Engines are a bit expensive.
  • Some Plugins and Themes are not allowed.
  • Email isn’t included with hosting plans.
  • Charges an additional cost for additional security features.
  • Email isn't included with hosting plans
  • Doesn't sell domains.

Interesting facts

Unlimited Monthly Data Transfers - WordPress
Unlimited Storage - WordPress
Linux Servers
Windows Servers
24/7 Customer Support

Frequently Asked Questions(FAQ)

What is the uptime guarantee for WP Engine hosting?

99.95%

How do I register for WP Engine hosting?

Visit our website and select the plan that suits your needs.

What payment methods does WP Engine accept?

We accept major credit cards, PayPal, and wire transfers.

What level of support does WP Engine offer?

Our 24/7/365 support team is available via chat, phone, and email.

What do user reviews say about WP Engine?

WP Engine consistently receives high ratings on review platforms like Trustpilot and G2.

Are there any promotions or discounts available for WP Engine hosting?

Yes, we offer discounts for annual plans and multi-site licenses.

Does WP Engine provide free domain registration?

No, we do not offer free domain registration.

What types of website traffic can WP Engine handle?

Our hosting plans are designed to handle high-traffic websites with large amounts of visitors.

Does WP Engine offer any performance optimization features?

Yes, we offer a range of features to optimize website speed, including caching, image compression, and CDN integration.

Is WP Engine suitable for e-commerce websites?

Yes, our hosting plans are optimized for e-commerce platforms like WooCommerce and Shopify.

Latest user reviews

Jeffrey
• 1 weeks ago
I have been building websites since 1994 and have managed hundreds of web hosting companies. WP Engine support is by far the best I've ever experienced. I also appreciate how they are constantly improving and adding new features.
Nick
• 1 weeks ago
I have been a web developer for 25 years and had to deal with multiple web hosting companies. WPEngine support is by far the best I've ever experienced with regards to response time, problem-solving. They bend over backwards. You definitely get what you pay for and more
Steve Rucker
• 1 weeks ago
Support got to my issue immediately, and fixed it super quickly! Best support in the business!
Karen
• 1 weeks ago
I reviewed WP Engine maybe a month ago, but I'm reviewing again because of the extraordinary customer support one of their agents, Jay B, gave me this afteroon. WP Engine is also the best hosting company in my experience. It's incredibly robust, and always gives me excellent customer support.
Raymond
• 2 weeks ago
I do not know how they are able to keep it up with all the demand but they have great support and seem to have thought about the way they planned their infrastructure very well.
Amy Hufford
• 2 weeks ago
Best tech customer experience I've ever had. WPEngine agents must be trained really well because they have been able to understand, quickly diagnose, and talk me through or assist me in fixing every issue I've ever brought to them. I simply won't build sites on other hosts anymore. Other hosts lack the tools, speed, user friendliness and support I have with WPEngine.
Friends of Animals
• 2 weeks ago
We have been a WP Engine customer for years but it is rare for us to ever contact them for support. But when we need support, they are easy to contact by phone, email or chat. Support given is never rushed.
Darren Russ
• 2 weeks ago
I had some weird Oxygen Builder quirks on a few image assets that were not adopting SSL but didn't appear in the WordPress database (like all the others). My WP Engine technician went the extra mile to help track this down and help eliminate the issues. Had boundless patience, positivity and a can-do attitude. We solved the problem after much searching and scratching of heads.
Art Gardner
• 2 weeks ago
I have been using WPEngine for three years and I continue to be impressed with the quality of their support staff. Each time I've reached out they have been responsive, thorough, and friendly. I also continue to be impressed with the quality of their hosting plans' performance and features.Some say that WPEngine is an expensive hosting service. That is one way to look at it. The way I see it is, when you consider their quality and support, it is easily the best value for your dollar.
Phil
• 2 weeks ago
First, you can get hosting for 50 sites for $5 at Hostgator. That's not what WPEngine is. WPEngine is serious Wordpress managed hosting for those who don't want to manage the backend with PHP and Wordpress updates. WPEngine provides hosting for websites that need the fastest, most reliable user experience. No shared hosting here. But... you pay an exorbitant price for such a high-quality environment. One site? $30 a month. Service is tremendous, but I had to bail for the price. $350 a year for one site was a bit much for me. But if you are a serious Wordpress website developer this is the company for you. I gave it 4 stars due to the price, but the service and product are worthy of 5 stars.

Payment method

PayPal
Visa
MasterCard
American Express

WP Engine's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
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User reviews of WP Engine

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4.8

Rated by 1075 users

5
989
4
17
3
11
2
12
1
46
0
0
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WP Engine's Coupons

Browse all bonuses and promotions offered by WP Engine, including their first deposit bonus and other generous promotions.

WordPress Hosting 20% OFF
United States

Exclusive for Trust Host Review visitors

4 months free on NEW annual plans. Valid for new Startup, Professional, Growth, or Scale plans only. Cannot be used with other offers and can only be redeemed once upon signup.

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5 months FREE on any annual shared plan at WP Engine
United States

Offer valid for new customers purchasing any Startup, Growth, or Scale plan. Not valid for existing customers, upgrades, or any other product purchase.

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2 Months FREE on new Annual Shared Lite Plans
United States

Lite Plan starting at $13/month. As an added bonus we are offering 2 months free on new annual shared Lite Plans. If your audience is price sensitive or new to WordPress hosting, this may be an excellent way for them to get to know WP Engine. This plan is for 1 site with 5,000 visitors per month and is live on our landing page.

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CYBERWEEKEND
United States

Our month-long Cyber Discount offer. This offer is good for 4 months free on all shared hosting plans with code CYBERWEEKEND23 and is valid now until November 30th.

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