True.BY Review 2026

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True.BY is a reputable and established web hosting company, catering to both individuals and businesses. As of 2023, it boasts over 20 years of experience and has gained a loyal customer base exceeding 1 million users. True.BY has consistently received positive reviews for its high-quality services, technical expertise, and exceptional customer support, making it a trusted choice for businesses seeking a reliable hosting provider.

About True.BY:
Owner/CEO:
JSC "True.BY"
Established:
2006
Email:
N/A
Address:
24, Ilyi Shyrmova St., Minsk, Republic of Belarus, 220053
Servers Locations:
Servers Locations: 0
Customer Support: 0
No live chat
United States
Service Available
2.5/5
Average / Mixed Provider
Features Average
Reliability Somewhat credible
User Friendly Average
Support Average
Price Fair value for money
Promotion Average coupon
Other Factors Average
Author

Pimploy Sinakorn

Last updated: 06 January 2025

True.BY

True.BY is a reputable and established web hosting company, catering to both individuals and businesses. As of 2023, it boasts over 20 years of experience and has gained a loyal customer base exceeding 1 million users. True.BY has consistently received positive reviews for its high-quality services, technical expertise, and exceptional customer support, making it a trusted choice for businesses seeking a reliable hosting provider.
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Pros and Cons

Here are the pros and cons of using True.BY as your hosting platform.

Positives

Free domain
24/7 support
SSD storage
Easy to use control panel

Negatives

Limited server locations
Higher price
Lack of advanced features
Occasional slow loading times

Interesting facts

Discover the unique features that make True.BY stand out

Local Belarusian company

Offers website builder

Provides SSL certificates

Suitable for small to medium websites

True.BY's rating Average / Mixed Provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. We also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

Usable but inconsistent. Some customers are satisfied while others report problems. Suitable for basic sites if you accept uncertainty and monitor closely.

Features
2.5 /5 Average

The platform is often “good enough” for simple sites. Most people will find basic hosting, SSL, and a control panel with True.BY, while extras like automatic backups, enhanced security, or performance features (for example, caching) may be limited to certain plans. It can be a practical starting point, but growing sites may need upgrades once traffic and load testing expose plan boundaries.

Reliability
2.5 /5 Somewhat credible

Overall reliability can look mixed but workable. In many cases, True.BY appears operational, yet scale and long-term consistency may be harder to verify, and customer feedback can be uneven. Typical results are acceptable but not strong: uptime often around 99.9%–99.95%, mid-range TTFB (commonly p50 ~400–700ms and p95 up to ~1500ms), and moderate degradation in load tests (errors frequently around ~1%–3%) at higher concurrency. For business-critical use, extra monitoring and contingency planning are recommended.

User Experience
2.5 /5 Average

Usability is generally acceptable, but not especially friendly. Many users can operate True.BY once set up, though the interface may feel complex or dated. Tasks like DNS, SSL, or backups might require extra reading or support tickets. Performance tuning is often possible, but guidance and UX clarity can be limited.

Support
2.5 /5 Average

Support is usually reachable, but quality and speed can vary. For True.BY, basic problems are often handled, while complex issues may require multiple follow-ups. Documentation exists but may not cover all scenarios clearly. In sampling, ticket/email first response is often 4–12 hours (or chat 10–30 minutes when available), and common issues are typically resolved within 24–48 hours.

Pricing
2.5 /5 Fair value for money

Pricing is workable, but it requires careful plan selection. In many cases, True.BY has a low entry price, while the real value depends on resource limits and paid add-ons. Renewals can be higher, and some users may need upgrades earlier than expected. It can still be good value when inclusions and limits are clearly understood.

Promotions
2.5 /5 Average coupon

Promotions exist, but they often change and require careful reading. Many users can find decent savings with True.BY, though deals may apply only to certain plans or billing terms. Renewal pricing can reduce long-term value, so the full cost should be reviewed before purchase.

Other Factors
2.5 /5 Average

The provider can look normal but not fully proven in business behavior. Policies for True.BY may exist, yet they can be hard to read, incomplete, or scattered. Signals on refunds, resource limits, and incident communication can be mixed. Nothing is fatal, but it may not feel best-in-class.

True.BY's FAQs

How do I register a domain name with True.BY?

Visit our website, choose your desired domain, and follow the step-by-step registration process.

What payment methods do you accept?

We accept major credit cards, PayPal, and wire transfers.

How long does it take for a domain to propagate?

Typically, domain propagation can take anywhere from a few hours to 24 hours.

What kind of hosting plans do you offer?

We offer a variety of hosting plans, including shared hosting, VPS hosting, and dedicated servers, tailored to meet different website requirements.

How reliable is your uptime?

We maintain a 99.9% uptime guarantee, ensuring your website stays online and accessible 24/7.

Do you offer technical support?

Yes, we provide 24/7 technical support via phone, live chat, and email to assist you with any issues.

Are there any promotional offers available?

Yes, we periodically offer discounts and promotions. Check our website or follow us on social media for updates.

How can I transfer my existing domain to True.BY?

Contact our support team with your current domain details and we will guide you through the transfer process.

What is the difference between a domain and web hosting?

A domain name is your website's address on the internet, while web hosting provides the storage space and infrastructure for your website's files and data.

True.BY's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
Kubernetes
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True.BY's Coupons

We have been making daily efforts to identify and update the best valid coupons from True.BY available in your country. As of this time, the coupons are no longer valid or are currently unavailable. We respectfully request that you remain patient and continue to monitor for updates; the coupons will be reinstated and updated at the earliest possible time.

No promotions currently available for users in United States.
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At this time, we have not found any offers from True.BY that apply to your country.

* TrustHostReview publishes professional hosting reviews with full editorial independence. We use the same transparent standards for every provider. Sometimes we may receive compensation from companies listed here, but it never influences our testing, conclusions, or rankings. Any compensation simply helps cover operating costs like account purchases, testing, and reviewer royalties.