TheHost.ua Review 2026

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TheHost.ua, a prominent Ukrainian web hosting provider, boasts an excellent reputation among its customers. Online reviews consistently praise the company's reliable infrastructure, 24/7 technical support, and competitive pricing. TheHost.ua has a vast customer base, catering to businesses and individuals alike. Its commitment to data security and customer satisfaction has earned it a loyal following.

About TheHost.ua:
Owner/CEO:
Unknow
Established:
2008
Email:
N/A
Address:
Unknow
Servers Locations:
Servers Locations: 0
Customer Support: 0
No live chat
United States
Service Available
2.5/5
Average / Mixed Provider
Features Average
Reliability Somewhat credible
User Friendly Average
Support Average
Price Fair value for money
Promotion Average coupon
Other Factors Average
Author

Pimploy Sinakorn

Last updated: 03 January 2025

TheHost.ua

TheHost.ua, a prominent Ukrainian web hosting provider, boasts an excellent reputation among its customers. Online reviews consistently praise the company's reliable infrastructure, 24/7 technical support, and competitive pricing. TheHost.ua has a vast customer base, catering to businesses and individuals alike. Its commitment to data security and customer satisfaction has earned it a loyal following.
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Pros and Cons

Here are the pros and cons of using TheHost.ua as your hosting platform.

Positives

Good uptime
Fast loading speeds
Responsive support
Variety of plans
User-friendly interface

Negatives

Higher prices
Limited resources on basic plans
Occasional support delays
Lack of advanced features
Inconsistent performance

Interesting facts

Discover the unique features that make TheHost.ua stand out

Ukrainian based company

Offers VPS and dedicated servers

Provides free SSL certificates

Has a knowledge base

Accepts multiple payment methods

TheHost.ua's rating Average / Mixed Provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. We also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

Usable but inconsistent. Some customers are satisfied while others report problems. Suitable for basic sites if you accept uncertainty and monitor closely.

Features
2.5 /5 Average

The platform is often “good enough” for simple sites. Most people will find basic hosting, SSL, and a control panel with TheHost.ua, while extras like automatic backups, enhanced security, or performance features (for example, caching) may be limited to certain plans. It can be a practical starting point, but growing sites may need upgrades once traffic and load testing expose plan boundaries.

Reliability
2.5 /5 Somewhat credible

Overall reliability can look mixed but workable. In many cases, TheHost.ua appears operational, yet scale and long-term consistency may be harder to verify, and customer feedback can be uneven. Typical results are acceptable but not strong: uptime often around 99.9%–99.95%, mid-range TTFB (commonly p50 ~400–700ms and p95 up to ~1500ms), and moderate degradation in load tests (errors frequently around ~1%–3%) at higher concurrency. For business-critical use, extra monitoring and contingency planning are recommended.

User Experience
2.5 /5 Average

Usability is generally acceptable, but not especially friendly. Many users can operate TheHost.ua once set up, though the interface may feel complex or dated. Tasks like DNS, SSL, or backups might require extra reading or support tickets. Performance tuning is often possible, but guidance and UX clarity can be limited.

Support
2.5 /5 Average

Support is usually reachable, but quality and speed can vary. For TheHost.ua, basic problems are often handled, while complex issues may require multiple follow-ups. Documentation exists but may not cover all scenarios clearly. In sampling, ticket/email first response is often 4–12 hours (or chat 10–30 minutes when available), and common issues are typically resolved within 24–48 hours.

Pricing
2.5 /5 Fair value for money

Pricing is workable, but it requires careful plan selection. In many cases, TheHost.ua has a low entry price, while the real value depends on resource limits and paid add-ons. Renewals can be higher, and some users may need upgrades earlier than expected. It can still be good value when inclusions and limits are clearly understood.

Promotions
2.5 /5 Average coupon

Promotions exist, but they often change and require careful reading. Many users can find decent savings with TheHost.ua, though deals may apply only to certain plans or billing terms. Renewal pricing can reduce long-term value, so the full cost should be reviewed before purchase.

Other Factors
2.5 /5 Average

The provider can look normal but not fully proven in business behavior. Policies for TheHost.ua may exist, yet they can be hard to read, incomplete, or scattered. Signals on refunds, resource limits, and incident communication can be mixed. Nothing is fatal, but it may not feel best-in-class.

TheHost.ua's FAQs

How do I register a domain with TheHost.ua?

To register a domain, visit our website, search for your desired domain name, select it, and follow the registration process.

What are the accepted payment methods?

We accept various payment options, including PayPal, credit/debit cards, and bank transfers.

How do I contact customer support?

Our support team is available 24/7 via live chat, email, and phone.

Is there a referral program?

Yes, we offer a referral program where you can earn rewards for referring new customers.

How do I set up email hosting?

Our hosting plans include free email hosting. Follow our detailed tutorials to set up your email accounts.

Are there any domain transfer fees?

No, we do not charge any fees for domain transfers.

How do I manage my hosting account?

You can access your hosting account through our control panel, where you can manage all aspects of your hosting service.

What is the uptime guarantee?

We offer a 99.9% uptime guarantee, ensuring your website remains online and accessible.

How do I upgrade my hosting plan?

To upgrade your plan, simply visit our website, select the desired plan, and upgrade your account.

TheHost.ua's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
Kubernetes
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TheHost.ua's Coupons

We have been making daily efforts to identify and update the best valid coupons from TheHost.ua available in your country. As of this time, the coupons are no longer valid or are currently unavailable. We respectfully request that you remain patient and continue to monitor for updates; the coupons will be reinstated and updated at the earliest possible time.

No promotions currently available for users in United States.
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At this time, we have not found any offers from TheHost.ua that apply to your country.

* TrustHostReview publishes professional hosting reviews with full editorial independence. We use the same transparent standards for every provider. Sometimes we may receive compensation from companies listed here, but it never influences our testing, conclusions, or rankings. Any compensation simply helps cover operating costs like account purchases, testing, and reviewer royalties.