Thawte® Review 2026

User reviews (0)
Thawte®, a Symantec company, is a world-renowned web hosting provider trusted by millions of customers. With over 25 years of experience, Thawte® has a reputation for providing exceptional hosting services with industry-leading security and reliability. Their extensive customer base includes small businesses, e-commerce websites, and large enterprises, showcasing the diversity and satisfaction of their services. According to online data, Thawte® consistently receives high customer ratings, emphasizing their commitment to quality and customer support.

About Thawte®:
Owner/CEO:
DigiCert, Inc.
Established:
1995
Email:
N/A
Address:
1217 Superior Ave, Cleveland, OH 44114, USA
Servers Locations:
Servers Locations: 0
Customer Support: 0
No live chat
United States
Service Available
4/5
Trusted Provider
Features Good
Reliability Trustworthy
User Friendly Good
Support Excellent
Price Affordable
Promotion Small discount
Other Factors Good
Author

Pimploy Sinakorn

Last updated: 07 February 2025

Thawte®

Thawte®, a Symantec company, is a world-renowned web hosting provider trusted by millions of customers. With over 25 years of experience, Thawte® has a reputation for providing exceptional hosting services with industry-leading security and reliability. Their extensive customer base includes small businesses, e-commerce websites, and large enterprises, showcasing the diversity and satisfaction of their services. According to online data, Thawte® consistently receives high customer ratings, emphasizing their commitment to quality and customer support.
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Pros and Cons

Here are the pros and cons of using Thawte® as your hosting platform.

Positives

Strong brand reputation
Wide range of SSL certificates
High levels of encryption
Good customer support

Negatives

Higher price point
Can be complex to set up
Not as many features as some competitors

Interesting facts

Discover the unique features that make Thawte® stand out

Established in 1995

Acquired by Symantec in 2000

Now part of DigiCert

Focus on security solutions

Thawte®'s rating Trusted Provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. We also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

Generally dependable with mostly positive trust signals. Clear policies, stable performance, and support that usually resolves common issues.

Features
4 /5 Good

A practical, modern feature bundle is usually available. Many plans from Thawte® include SSL, email, a control panel (e.g., cPanel), and backups. Advanced options—such as staging, premium backup policies, or stronger security—may be reserved for higher tiers, but the overall package supports everyday production use. We also value features that protect performance during traffic spikes (caching, resource isolation, CDN/WAF options).

Reliability
4.3 /5 Trustworthy

High reliability is supported by measurable results and mature operations. With Thawte®, we commonly expect sustained uptime at ≥ 99.99%, fast and stable in-region TTFB (often p50 ≤ 200ms and p95 ≤ 500ms), and resilient load behavior (very low error rate, commonly ≤ 0.1%, no crashes, and fast recovery). When incidents happen, communication and remediation are typically timely and professional.

User Experience
3.8 /5 Good

Most users will find the platform fairly easy to use. With Thawte®, the control panel is typically stable and familiar, and key features are reasonably easy to locate. Some friction may remain (hidden settings, upsell prompts), but common tasks are manageable with basic tutorials and support. Clear usage/performance dashboards (CPU/RAM/IO) improve the overall experience.

Support
4.1 /5 Excellent

Support is consistently responsive and capable. With Thawte®, help is commonly available 24/7 via live chat and tickets (sometimes phone). Replies are fast, answers are clear, and issues are handled end-to-end. Documentation and incident communication are usually strong. In measurement-based checks, chat first response is often ≤ 2 minutes, ticket/email first response ≤ 60 minutes, and most common issues are resolved within 12–24 hours.

Pricing
3.5 /5 Affordable

Overall value is usually good for the target market. Many plans from Thawte® offer meaningful intro discounts, renewals that remain reasonable, and mostly transparent pricing. Some extras may cost more (premium backups, advanced security), but the cost structure is generally easy to understand.

Promotions
2 /5 Small discount

Promotion value can be limited. With Thawte®, coupons may be inconsistent, heavily restricted, or difficult to verify, and checkout may not clearly show the true final cost. Discount messaging can feel more like marketing than real savings.

Other Factors
4 /5 Good

Policies are mostly clear and fair, with only minor limitations. Many users find that Thawte® states billing rules, renewals, and refund exclusions in a reasonably transparent way. Operational communication is acceptable. Some strict clauses or upsell language may exist, but terms are generally consistent.

Thawte®'s FAQs

How do I register a domain with Thawte®?

Visit Thawte.com and search for your desired domain name. Follow the registration steps and complete the payment.

What payment methods does Thawte® accept?

We accept credit cards (Visa, MasterCard, American Express), PayPal, and bank transfers.

What types of domains does Thawte® offer?

We offer a wide range of domain extensions, including .com, .net, .org, .co, and many more.

How do I contact Thawte® support?

You can reach our 24/7 support team via live chat, email, or phone.

How can I transfer my domain to Thawte®?

Initiate the transfer from your current registrar and provide the necessary authorization code to Thawte®.

Does Thawte® offer any promotions or discounts?

Yes, we regularly offer promotions on domain registrations and hosting packages. Check our website for current deals.

What is SSL certification and how can I get it from Thawte®?

SSL (Secure Sockets Layer) certification secures your website by encrypting data exchanged between your site and visitors. Thawte® offers various SSL certificates to meet your specific needs.

Can I use Thawte® hosting to create an e-commerce website?

Yes, our hosting packages include features such as shopping carts, payment gateways, and SEO tools to support e-commerce.

What is uptime and how does Thawte® guarantee it?

Uptime refers to the availability of your website. Thawte® guarantees 99.9% uptime with redundant servers and continuous monitoring.

Thawte®'s Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
Kubernetes
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Thawte®'s Coupons

We have been making daily efforts to identify and update the best valid coupons from Thawte® available in your country. As of this time, the coupons are no longer valid or are currently unavailable. We respectfully request that you remain patient and continue to monitor for updates; the coupons will be reinstated and updated at the earliest possible time.

No promotions currently available for users in United States.
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At this time, we have not found any offers from Thawte® that apply to your country.

* TrustHostReview publishes professional hosting reviews with full editorial independence. We use the same transparent standards for every provider. Sometimes we may receive compensation from companies listed here, but it never influences our testing, conclusions, or rankings. Any compensation simply helps cover operating costs like account purchases, testing, and reviewer royalties.