Review Telkom Hosting 2024
Telkom Hosting, a subsidiary of Indonesia's largest telecommunications company, Telkom Indonesia, aims to provide robust hosting solutions primarily for the Indonesian market. While their connection to a major telecom provider hints at potential strengths, experienced webmasters and system administrators often prioritize specific factors when evaluating a hosting provider. So, how does Telkom Hosting stack up in a detailed analysis?
Hosting Plans and Pricing: Telkom Hosting offers a fairly standard range of hosting plans, from shared hosting to cloud VPS and dedicated servers. Their pricing, while competitive within Indonesia, might seem average compared to global competitors. Seasoned users will appreciate the resource allocation transparency for their VPS and dedicated options. However, a more detailed breakdown of resource limits for shared hosting would be beneficial.
Ease of Use: The Telkom Hosting control panel is functional, but seasoned users accustomed to cPanel or Plesk might find the interface less intuitive. While basic tasks like domain management and email setup are straightforward, more advanced users might yearn for a more feature-rich environment.
Performance and Server Speed: Telkom Hosting leverages its parent company's infrastructure, boasting a robust network within Indonesia. This translates to generally good speeds for websites targeting Indonesian audiences. However, international performance can be variable. Experienced users familiar with CDN integration might find this a non-issue, but it's worth noting for those prioritizing global reach.
Security: Telkom Hosting provides standard security measures such as DDoS protection and regular backups. However, advanced users often require more granular control. The lack of easily accessible options for custom SSL certificates or security hardening tools might be a drawback for security-conscious users.
Customer Support: Telkom Hosting offers 24/7 support via live chat, phone, and email. While response times are generally good, the quality of support can vary. Experienced users seeking in-depth technical assistance might find the support team's knowledge base lacking in some areas.
Data Center: Telkom Hosting operates data centers solely within Indonesia. This is a significant advantage for local businesses seeking data sovereignty and low latency within the country. However, for projects targeting a global audience, the lack of geographically diverse data center options is a limiting factor.
In Conclusion: Telkom Hosting presents a mixed bag for experienced users. Their strong network within Indonesia, coupled with their range of hosting options, makes them a viable choice for locally focused projects. However, the lack of advanced features, limited global reach, and room for improvement in customer support might leave experienced users seeking more robust alternatives.
Telkom Hosting
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Telkom Hosting's rating: Good hosting provider
We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. e also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.
Hosting provider with a stable user count and no significant complaints will be given a GOOD reputation rating. Therefore, you do not need to worry when host your website on these platforms.
| Parameters | Score | Why did we give this score? |
|---|---|---|
| Features | 3.8 | Good - We consider a number of factors when rating features, including: usefulness, ease to use, effectiveness, impact.. Telkom Hosting's feature is excellent. It provides a high level of value to the user and is easy to use and effective. |
| Reliability | 3.6 | Mostly credible - Telkom Hosting consistently meets its promises and delivers on time. They have an excellent customer service record and are very responsive to customer complaints. |
| User Friendly | 3.5 | Good - Easy to Use: Telkom Hosting is very easy to navigate and use. Users will have no trouble finding the information they need or completing tasks. |
| Support | 3.7 | Good - The support service is good. There is a user manual and FAQ page, and they are well-written and provide adequate information. The helpdesk is responsive and helpful. The support time is fast and there is live chat with customers. The service supports multiple languages. |
| Price | 4 | Affordable - The pricing of Telkom Hosting is affordable. It is slightly lower than the average prices of similar services, and there is some flexibility in the price list. |
| Promotion | 3.9 | Good discount - Telkom Hosting offers frequent promotions. Their promotions are attractive and have a wide reach. There are a few bonus programs, discounted codes, or percentage discounts. They have a few conditions for receiving promotions, but their targeted audience is broad. Their rewards programs and loyalty programs are strong, and their discounts and special offers are frequent and appealing. |
| Other Factors | 2.5 | Average - The number of customers is moderate, and the partner reviews are mixed. The company's revenue is also moderate. |
Pros and Cons
Here are the pros and cons of using Telkom Hosting as your hosting platform.
Positives
- Extensive coverage with data centers in multiple locations
- High-speed internet with reliable connectivity
- Various hosting options to meet different business needs
- Competitive pricing and customizable plans
- 24/7 customer support
Negatives
- Limited fiber availability in some areas
- Potential for outages during maintenance or upgrades
- Can be more expensive than smaller providers
