SurferCloud Review 2026

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SurferCloud is a Singapore-registered cloud infrastructure provider positioned as a cost-focused alternative to hyperscalers. It offers elastic cloud servers (UHost), lightweight VPS bundles (ULightHost), and an ecosystem that includes CDN, DDoS protection, object storage, managed databases, Kubernetes, load balancing, and private networking.


About SurferCloud:
Owner/CEO:
SCLOUD PTE. LTD.
Established:
2016
Phone:
+65 6956 9482
Address:
182 Cecil Street #17-86, Frasers Tower, Singapore
Servers Locations:
  • Data centrer in ae
    Dubai
  • Data centrer in br
    São Paulo
  • Data centrer in de
    Frankfurt
  • Data centrer in gb
    London
  • Data centrer in hk
    Hong Kong
  • Data centrer in id
    Jakarta
  • Data centrer in in
    Mumbai
  • Show all
Servers Locations: 17
  • Dubai
    Dubai
  • São Paulo
    São Paulo
  • Frankfurt
    Frankfurt
  • London
    London
  • Hong Kong
    Hong Kong
  • Jakarta
    Jakarta
  • Mumbai
    Mumbai
  • Tokyo
    Tokyo
  • Seoul
    Seoul
  • Lagos
    Lagos
  • Manila
    Manila
  • Moscow
    Moscow
  • Singapore
    Singapore
  • Bangkok
    Bangkok
  • Taipei
    Taipei
  • Los Angeles
    Los Angeles
  • Ho Chi Minh City
    Ho Chi Minh City
Customer Support: 1
English
Website: English
All languages (1)
English
Support: English
All languages (2)
No live chat
United States
Service Available
4.1/5
Top-Tier Provider
Features Excellent
Reliability Mostly credible
User Friendly Good
Support Excellent
Price Very affordable
Promotion Very generous
Other Factors Good
Author

Marry Rose

Last updated: 17 December 2025

SurferCloud

SurferCloud is a Singapore-registered cloud infrastructure provider positioned as a cost-focused alternative to hyperscalers. It offers elastic cloud servers (UHost), lightweight VPS bundles (ULightHost), and an ecosystem that includes CDN, DDoS protection, object storage, managed databases, Kubernetes, load balancing, and private networking.

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Pros and Cons

Here are the pros and cons of using SurferCloud as your hosting platform.

Positives

Broad cloud stack beyond “just VPS” (K8s, LB, VPC, CDN, DB, security add-ons).
Large published location footprint.
Crypto payment rails (BTC/ETH/USDT) + Stripe (useful for cross-border buyers).
Clear corporate registration and contact details (Singapore UEN + address + phone).

Negatives

Public review signals are mixed (Trustpilot notably lower than G2).
Some user feedback cites dashboard UX gaps and occasional performance issues.
Location access caveat: Moscow is listed as “contact support to purchase,” not self-serve like other regions.

Interesting facts

Discover the unique features that make SurferCloud stand out

Broader cloud stack advertised/marketed: cloud storage, Kubernetes, load balancing, VPC/private network, CDN, databases, SSL, DDoS, etc.

Payments highlighted: Stripe + crypto via Triple-A (BTC/ETH/USDT)

Key products: UHost (elastic compute), ULightHost (bundled VPS)

SurferCloud's rating Top-Tier Provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. We also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

Strong reputation and consistent customer trust. Mature operations, transparent terms, and reliable support—well-suited for business-critical hosting.

Features
4.4 /5 Excellent

Feature depth is a clear highlight in many cases. Across typical offerings from SurferCloud, users often get free SSL, automatic backups, streamlined setup, and strong security options like DDoS protection and malware scanning. Performance tooling—such as SSD/NVMe, caching, and a CDN—is commonly available. Tools like staging and one-click restore tend to be clearly presented, with fewer forced add-ons. Transparent resource limits (CPU/RAM/IO) and built-in performance controls are major positives.

Reliability
3.7 /5 Mostly credible

Stability is generally solid for most websites. A credible operating history and mostly positive trust signals often support SurferCloud. Monitoring commonly confirms strong performance consistency: uptime typically in the 99.95%–99.99% range, stable in-region TTFB (often p50 ≤ 400ms, p95 ≤ 900ms), and stress/load tests completing with low error rates (typically ≤ 1%) and controlled response-time increases. Issues may occur, but patterns do not suggest ongoing instability.

User Experience
3.6 /5 Good

Most users will find the platform fairly easy to use. With SurferCloud, the control panel is typically stable and familiar, and key features are reasonably easy to locate. Some friction may remain (hidden settings, upsell prompts), but common tasks are manageable with basic tutorials and support. Clear usage/performance dashboards (CPU/RAM/IO) improve the overall experience.

Support
4.2 /5 Excellent

Support is consistently responsive and capable. With SurferCloud, help is commonly available 24/7 via live chat and tickets (sometimes phone). Replies are fast, answers are clear, and issues are handled end-to-end. Documentation and incident communication are usually strong. In measurement-based checks, chat first response is often ≤ 2 minutes, ticket/email first response ≤ 60 minutes, and most common issues are resolved within 12–24 hours.

Pricing
4.5 /5 Very affordable

Pricing is typically clear and the value proposition is strong. With SurferCloud, advertised prices often align with what most users pay, renewals are reasonable, and key needs—SSL, backups, and basic security—are included instead of sold as expensive add-ons. Billing is straightforward, and surprise fees are uncommon.

Promotions
4.6 /5 Very generous

Promotions are straightforward and genuinely valuable. With SurferCloud, discounts usually apply reliably at checkout, conditions are clearly explained (eligible plans, duration, renewal visibility), and deals are not hidden behind confusing terms. Promotions still look fair after factoring in renewals and common add-ons.

Other Factors
3.6 /5 Good

Policies are mostly clear and fair, with only minor limitations. Many users find that SurferCloud states billing rules, renewals, and refund exclusions in a reasonably transparent way. Operational communication is acceptable. Some strict clauses or upsell language may exist, but terms are generally consistent.

Payment method

PayPal is accepted at SurferCloud
Bitcoin is accepted at SurferCloud
Visa is accepted at SurferCloud
MasterCard is accepted at SurferCloud
Tether(USDT) is accepted at SurferCloud
Ethereum is accepted at SurferCloud
JCB is accepted at SurferCloud
Stripe is accepted at SurferCloud

SurferCloud's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
Kubernetes
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SurferCloud's Coupons

We have been making daily efforts to identify and update the best valid coupons from SurferCloud available in your country. As of this time, the coupons are no longer valid or are currently unavailable. We respectfully request that you remain patient and continue to monitor for updates; the coupons will be reinstated and updated at the earliest possible time.

No promotions currently available for users in United States.
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At this time, we have not found any offers from SurferCloud that apply to your country.

* TrustHostReview publishes professional hosting reviews with full editorial independence. We use the same transparent standards for every provider. Sometimes we may receive compensation from companies listed here, but it never influences our testing, conclusions, or rankings. Any compensation simply helps cover operating costs like account purchases, testing, and reviewer royalties.