Author:
Marry Rose
Last updated: 17 December 2025
SurferCloud
SurferCloud is a Singapore-registered cloud infrastructure provider positioned as a cost-focused alternative to hyperscalers. It offers elastic cloud servers (UHost), lightweight VPS bundles (ULightHost), and an ecosystem that includes CDN, DDoS protection, object storage, managed databases, Kubernetes, load balancing, and private networking.
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SurferCloud's rating: Perfect hosting provider
We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. We also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.
The PERFECT reputation ranking is for hosting providers that have many registered users and does not receive severe complaints. These providers deserve your peace of mind.
| Parameters | Score | Why did we give this score? |
|---|---|---|
| Features | 4.4 | Excellent - We consider a number of factors when rating features, including: usefulness, ease to use, effectiveness, impact.. SurferCloud's feature is outstanding. It is one of the best features of the service and is essential for any user who wants to get the most out of the service. |
| Reliability | 3.7 | Trustworthy - SurferCloud is extremely reliable and always meets its promises. They have an outstanding customer service record and are always responsive to customer complaints. |
| User Friendly | 3.6 | Good - Easy to Use: SurferCloud is very easy to navigate and use. Users will have no trouble finding the information they need or completing tasks. |
| Support | 4.2 | Excellent - The support service is excellent. There is a comprehensive user manual and FAQ page. The helpdesk is very responsive and helpful. The support time is very fast and there is live chat with customers. The service supports multiple languages and provides excellent customer service. |
| Price | 4.5 | Very affordable - The pricing of SurferCloud is extremely affordable. It is much lower than the average prices of similar services, and there is a lot of flexibility in the price list. |
| Promotion | 4.6 | Very generous - SurferCloud offers abundant promotions. Their promotions are top-notch and have an extremely wide reach. There are many bonus programs, discounted codes, or percentage discounts. They have minimal or no conditions for receiving promotions, and their targeted audience is extremely broad. Their rewards programs and loyalty programs are excellent, and their discounts and special offers are extremely frequent and enticing. |
| Other Factors | 3.6 | Good - The number of customers is high, and the partner reviews are mostly positive. The company's revenue is also high |
Pros and Cons
Here are the pros and cons of using SurferCloud as your hosting platform.
Positives
- Broad cloud stack beyond “just VPS” (K8s, LB, VPC, CDN, DB, security add-ons).
- Large published location footprint.
- Crypto payment rails (BTC/ETH/USDT) + Stripe (useful for cross-border buyers).
- Clear corporate registration and contact details (Singapore UEN + address + phone).
Negatives
- Public review signals are mixed (Trustpilot notably lower than G2).
- Some user feedback cites dashboard UX gaps and occasional performance issues.
- Location access caveat: Moscow is listed as “contact support to purchase,” not self-serve like other regions.
Interesting facts
Broader cloud stack advertised/marketed: cloud storage, Kubernetes, load balancing, VPC/private network, CDN, databases, SSL, DDoS, etc.
Payments highlighted: Stripe + crypto via Triple-A (BTC/ETH/USDT)
Key products: UHost (elastic compute), ULightHost (bundled VPS)
Payment method
SurferCloud's Features
Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
Kubernetes
