Author:
Pimploy Sinakorn
Last updated: 20 August 2025
SuperHost
SuperHost is a renowned web hosting provider with an exceptional reputation in the industry. According to online data, SuperHost boasts a 99.9% uptime guarantee, ensuring reliable performance for its customers. The company has been recognized for its exceptional customer service, with a 4.8-star rating on Trustpilot based on over 5,000 reviews. SuperHost serves a diverse clientele, from small businesses to large enterprises, and is known for its scalability and ability to cater to growing website needs.
Visit Site
SuperHost's rating: Good hosting provider
We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. e also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.
Hosting provider with a stable user count and no significant complaints will be given a GOOD reputation rating. Therefore, you do not need to worry when host your website on these platforms.
| Parameters | Score | Why did we give this score? |
|---|---|---|
| Features | 4 | Good - We consider a number of factors when rating features, including: usefulness, ease to use, effectiveness, impact.. SuperHost's feature is excellent. It provides a high level of value to the user and is easy to use and effective. |
| Reliability | 4.2 | Mostly credible - SuperHost consistently meets its promises and delivers on time. They have an excellent customer service record and are very responsive to customer complaints. |
| User Friendly | 4.5 | Excellent - Extremely Easy to Use: SuperHost is incredibly easy to navigate and use. Users will find it effortlessly to find the information they need or complete tasks. |
| Support | 3.8 | Good - The support service is good. There is a user manual and FAQ page, and they are well-written and provide adequate information. The helpdesk is responsive and helpful. The support time is fast and there is live chat with customers. The service supports multiple languages. |
| Price | 3.5 | Affordable - The pricing of SuperHost is affordable. It is slightly lower than the average prices of similar services, and there is some flexibility in the price list. |
| Promotion | 4 | Good discount - SuperHost offers frequent promotions. Their promotions are attractive and have a wide reach. There are a few bonus programs, discounted codes, or percentage discounts. They have a few conditions for receiving promotions, but their targeted audience is broad. Their rewards programs and loyalty programs are strong, and their discounts and special offers are frequent and appealing. |
| Other Factors | 3.9 | Good - The number of customers is high, and the partner reviews are mostly positive. The company's revenue is also high |
Pros and Cons
Here are the pros and cons of using SuperHost as your hosting platform.
Positives
- Fast loading times
- Reliable uptime
- Excellent customer support
- User-friendly interface
- Scalable resources
Negatives
- Higher pricing
- Limited storage on basic plans
- Complex setup for advanced features
- Occasional server maintenance
- Lack of phone support
Interesting facts
Offers free SSL certificates
Provides daily backups
Supports multiple programming languages
Has a global network of servers
Includes a website builder
