STRATO Review 2026

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STRATO is a reputable web hosting company with a strong track record. According to online data, STRATO has a high customer satisfaction rating, with many customers praising its reliable servers, user-friendly interface, and responsive support team. The company has a large customer base, with over 2 million websites hosted on its servers. STRATO offers a range of hosting plans to suit different needs, from basic shared hosting to high-performance dedicated servers.

About STRATO:
Owner/CEO:
United Internet AG
Established:
1997
Address:
Palais am Park 7, 53113 Bonn, Germany
Servers Locations:
Servers Locations: 0
Customer Support: 0
No live chat
United States
Service Available
3.6/5
Trusted Provider
Features Good
Reliability Mostly credible
User Friendly Good
Support Good
Price Affordable
Promotion Good discount
Other Factors Average
Author

Pimploy Sinakorn

Last updated: 07 February 2025

STRATO

STRATO is a reputable web hosting company with a strong track record. According to online data, STRATO has a high customer satisfaction rating, with many customers praising its reliable servers, user-friendly interface, and responsive support team. The company has a large customer base, with over 2 million websites hosted on its servers. STRATO offers a range of hosting plans to suit different needs, from basic shared hosting to high-performance dedicated servers.
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Pros and Cons

Here are the pros and cons of using STRATO as your hosting platform.

Positives

Affordable pricing
Good server performance
User-friendly interface
Variety of hosting options
Reliable customer support

Negatives

Limited advanced features
Inconsistent uptime
Occasional slow loading times
Lack of transparency in pricing
Upselling tactics

Interesting facts

Discover the unique features that make STRATO stand out

Based in Germany

Offers domain registration

Provides website builder

Has a large customer base

Focuses on small to medium-sized businesses

STRATO's rating Trusted Provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. We also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

Generally dependable with mostly positive trust signals. Clear policies, stable performance, and support that usually resolves common issues.

Features
3.8 /5 Good

A practical, modern feature bundle is usually available. Many plans from STRATO include SSL, email, a control panel (e.g., cPanel), and backups. Advanced options—such as staging, premium backup policies, or stronger security—may be reserved for higher tiers, but the overall package supports everyday production use. We also value features that protect performance during traffic spikes (caching, resource isolation, CDN/WAF options).

Reliability
3.6 /5 Mostly credible

Stability is generally solid for most websites. A credible operating history and mostly positive trust signals often support STRATO. Monitoring commonly confirms strong performance consistency: uptime typically in the 99.95%–99.99% range, stable in-region TTFB (often p50 ≤ 400ms, p95 ≤ 900ms), and stress/load tests completing with low error rates (typically ≤ 1%) and controlled response-time increases. Issues may occur, but patterns do not suggest ongoing instability.

User Experience
3.7 /5 Good

Most users will find the platform fairly easy to use. With STRATO, the control panel is typically stable and familiar, and key features are reasonably easy to locate. Some friction may remain (hidden settings, upsell prompts), but common tasks are manageable with basic tutorials and support. Clear usage/performance dashboards (CPU/RAM/IO) improve the overall experience.

Support
3.5 /5 Good

Support is generally dependable for everyday needs. Many providers like STRATO offer multiple channels (often chat + tickets), reasonable response times, and staff who can solve common problems. Complex cases may be escalated, but follow-up tends to be consistent. Typical targets: chat 2–10 minutes first response, ticket/email 1–4 hours first response, and most common issues resolved within 24 hours.

Pricing
3.9 /5 Affordable

Overall value is usually good for the target market. Many plans from STRATO offer meaningful intro discounts, renewals that remain reasonable, and mostly transparent pricing. Some extras may cost more (premium backups, advanced security), but the cost structure is generally easy to understand.

Promotions
3.7 /5 Good discount

Discounts are usually practical and easy to apply. For STRATO, promotions and sale prices are commonly visible, conditions are mostly clear, and checkout is generally reliable. Some deals may require longer terms or apply only to first-time customers, but savings are typically meaningful.

Other Factors
2.5 /5 Average

The provider can look normal but not fully proven in business behavior. Policies for STRATO may exist, yet they can be hard to read, incomplete, or scattered. Signals on refunds, resource limits, and incident communication can be mixed. Nothing is fatal, but it may not feel best-in-class.

STRATO's FAQs

How do I register a domain with STRATO?

Visit our website, select the desired domain name, add it to your shopping cart, and complete the checkout process.

What payment options are available for domain registration?

We accept PayPal, credit cards (Visa, Mastercard, American Express), and bank transfers.

How do I renew my domain registration?

You will receive a renewal notice via email before your domain expires. Follow the instructions in the notice to renew your registration.

Can I transfer my domain to STRATO?

Yes, you can transfer your domain to STRATO by unlocking it at your current registrar and providing us with the authorization code.

What is the difference between web hosting and domain registration?

Domain registration secures your website's address on the internet, while web hosting provides the space and resources for your website to function.

Do you offer any promotions or discounts for domain registration?

Yes, we offer various promotions and discounts throughout the year. Check our website or social media pages for the latest offers.

How do I contact STRATO support?

You can reach our support team 24/7 via phone, email, or live chat.

What types of web hosting services do you offer?

We offer a range of web hosting services, including shared hosting, VPS hosting, dedicated servers, and cloud hosting.

How do I choose the right web hosting plan?

Consider factors such as your website's traffic volume, resource requirements, and budget. Our team can assist you in choosing the best plan for your needs.

STRATO's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
Kubernetes
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STRATO's Coupons

We have been making daily efforts to identify and update the best valid coupons from STRATO available in your country. As of this time, the coupons are no longer valid or are currently unavailable. We respectfully request that you remain patient and continue to monitor for updates; the coupons will be reinstated and updated at the earliest possible time.

No promotions currently available for users in United States.
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At this time, we have not found any offers from STRATO that apply to your country.

* TrustHostReview publishes professional hosting reviews with full editorial independence. We use the same transparent standards for every provider. Sometimes we may receive compensation from companies listed here, but it never influences our testing, conclusions, or rankings. Any compensation simply helps cover operating costs like account purchases, testing, and reviewer royalties.