Author:
John Macbright
Last updated: 04 September 2024
Review Spaceship 2024
Spaceship
Spaceship empowers users to get online faster and easier than ever before, bypassing complexities often associated with domains and digital products. Spaceship's trademarked Unbox feature allows users seamless management and simple integration of web products. Already with more than 1 million domains under management, Spaceship is among the fastest-growing web service companies.
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Spaceship's rating: Good hosting provider
We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. e also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.
Hosting provider with a stable user count and no significant complaints will be given a GOOD reputation rating. Therefore, you do not need to worry when host your website on these platforms.
| Parameters | Score | Why did we give this score? |
|---|---|---|
| Features | 3.6 | Good - We consider a number of factors when rating features, including: usefulness, ease to use, effectiveness, impact.. Spaceship's feature is excellent. It provides a high level of value to the user and is easy to use and effective. |
| Reliability | 3.1 | Mostly credible - Spaceship consistently meets its promises and delivers on time. They have an excellent customer service record and are very responsive to customer complaints. |
| User Friendly | 4.1 | Excellent - Extremely Easy to Use: Spaceship is incredibly easy to navigate and use. Users will find it effortlessly to find the information they need or complete tasks. |
| Support | 3.6 | Good - The support service is good. There is a user manual and FAQ page, and they are well-written and provide adequate information. The helpdesk is responsive and helpful. The support time is fast and there is live chat with customers. The service supports multiple languages. |
| Price | 4.2 | Very affordable - The pricing of Spaceship is extremely affordable. It is much lower than the average prices of similar services, and there is a lot of flexibility in the price list. |
| Promotion | 3.6 | Good discount - Spaceship offers frequent promotions. Their promotions are attractive and have a wide reach. There are a few bonus programs, discounted codes, or percentage discounts. They have a few conditions for receiving promotions, but their targeted audience is broad. Their rewards programs and loyalty programs are strong, and their discounts and special offers are frequent and appealing. |
| Other Factors | 3.7 | Good - The number of customers is high, and the partner reviews are mostly positive. The company's revenue is also high |
Latest user reviews
NS records taken over automatically, nice!
The feature to hide and show your personal details is great. I had no difficulty in pointing name servers to my hosting website.
WORST CUSTOMER SERVICES....EVER! I have over a thousand domains with them which i'm now transferring to GODADDY as spaceship.com customer services are just diabolical. Im not even sure the person i spoke to knew what a domain name or shopping cart actually is. I told them the "add to cart" button was not working they wanted a screenshot of their own button !!! when i explained to them for the third time and this time SLOOOOWWWLLLY that if the button was not working when i click on it then how does a screen shot show a button not working?? IT JUST SHOWS A SCREENSHOT OF THE BUTTON !!!!! I was then told to stay on hold for 8 MINUTES while they check !!! it was just painful! wont be long before spaceship.com go the way of most internet companies who have utterly useless customer services. My advice is DO NOT USE AND BUY ELESEWHERE!!
The experience was very user friendly, even the customer support team responded quickly. Everything was straightforward.
The shopping process is simple and nice and the whole website interface is easy to interact.
UPDATE: Preferring to catch people excelling, A) No, and no: We've several accounts. THERE IS NO WAY TO LIST ALL DOMAINS AT ONCE. 15 minutes, utterly wasted. Down page, up one arrow, wait 5 seconds, Down Page & up one arrow, wait 5 seconds... sometimes 10 seconds. Vexing that you deny it. NOTE: There are no issues w/ our connections.B) No, I'm afraid filters do not alter alphabetical listing.Spaceship is the only one of our 9 registrars w/ 17k domains - that do not permit sorting by date, let alone other useful criteria. Would I invent the issue just to annoy you? Apologies, bigger fish to fry. We all sincerely appreciate the inordinate courtesy of your response. It's the lack of veracity we must respectfully object to. B) Even when filtering upcoming renewals, can't sort those by date, either. Kindly recognize the confusion caused by inability to group renewals by date. Of course I'm striving to work with you. Asseverating that I did not politely inquire about fixes informs us how you feel about resolutions. Message recv'd loud & clear. It's only a few thousand. Likely less aggravating to just expire them, let another dummy buy them again. Porkbun and Namecheap, among others, have none of these defects. My error was in seeking to have more baskets for our 'more eggs,' strictly my error.More pointedly, Porkbun tosses in a mea culpa when appropos, while you deny 3 ongoing issues... instead of fixing inability to list all domains, or to sort each column. #smhI'm only capable of fixing my errors AFTER I recognize them. Just not worth debating further, ala "What you do speaks so loudly, no need to say a word." So, you win!
lost. I'm trying to get my web page going and have been unsuccessful. but will continue searching.
Good. But one star off for not so good user experience
Easy Comfortable and satisfied with spaceship
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