RackNerd Review

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User reviews (353)

RackNerd LLC is a premium provider of Dedicated Servers, VPS, and Colocation, with decades of experience in managed services, data center operations, and Infrastructure-as-a-Service. Our team is fully committed to achieving our mission: to introduce infrastructure stability to our clients around the globe through our world-wide data centers. Founded by an industry-veteran ...


About RackNerd:
Owner/CEO:
Dustin Cisneros
Established:
2013
Phone:
(888) 881-6373
Address:
10602 Trademark Pkwy N Suite #511
Servers Locations:
  • Montreal
    Montreal
  • Frankfurt
    Frankfurt
  • London
    London
  • Amsterdam
    Amsterdam
  • San Jose
    San Jose
  • Ashburn
    Ashburn
  • New Jersey
    New Jersey
  • Show all
Servers Locations: 15
  • Montreal
    Montreal
  • Frankfurt
    Frankfurt
  • London
    London
  • Amsterdam
    Amsterdam
  • San Jose
    San Jose
  • Ashburn
    Ashburn
  • New Jersey
    New Jersey
  • Chicago
    Chicago
  • Atlanta
    Atlanta
  • Seattle
    Seattle
  • Dallas
    Dallas
  • New York
    New York
  • Salt Lake City
    Salt Lake City
  • Los Angeles
    Los Angeles
  • Tampa
    Tampa
Customer Support: 1
English
Website: English
All languages (1)
English
Support: English
No live chat
United States
United States Accepted
4/5
Good Hosting Provider
by Trust Host Review
Features: Good
Reliability: Trustworthy
User Friendly: Good
Support: Good
Price: Very affordable
Promotion: Good discount
Other Factors: Good
Pimploy Sinakorn
Author: Pimploy Sinakorn Last updated: 30 August 2024

Review RackNerd 2024

RackNerd has been making waves in the hosting industry, particularly appealing to experienced users like web developers, sysadmins, and seasoned webmasters. Let's break down why RackNerd is gaining traction with this discerning crowd:

Hosting Plans & Pricing: RackNerd ditches the one-size-fits-all approach. They offer a range of hosting solutions including shared hosting, reseller hosting, VPS, and dedicated servers. Their pricing is incredibly competitive, especially considering the resources they provide. For experienced users, this granular control and affordability are major plus points.

Ease of Use: While RackNerd might not be as hand-holding as some beginner-focused hosts, their control panel (cPanel for most plans) is familiar and powerful. Experienced users will appreciate the direct access and customization options. That said, their knowledge base could be more robust for those rare instances where guidance is needed.

Performance & Server Speed: This is where RackNerd truly shines. They utilize high-performance SSD storage, powerful CPUs (including options like AMD EPYC and Ryzen), and ample RAM across their plans. They offer a global network of data centers, allowing you to select a location closest to your target audience for optimal latency. This translates to noticeably faster website load times and smoother application performance – crucial factors for experienced users who understand the impact of speed.

Security: RackNerd provides a solid security foundation with DDoS protection included in all plans. They offer additional security add-ons, such as firewalls and VPNs, for those seeking an extra layer of protection. However, more proactive security measures (like malware scanning) would be a welcome addition for their shared hosting plans.

Customer Support: RackNerd offers 24/7 support via live chat and a ticketing system. While their response times are generally good, some users have reported occasional inconsistencies in the technical expertise of the support staff. A more consistently knowledgeable support team would enhance the experience for demanding users.

Data Centers: RackNerd boasts a geographically diverse network of data centers located in regions including North America, Europe, and Asia. This allows for strategic server placement to minimize latency for your target audience.

The Bottom Line: RackNerd is a solid choice for experienced users who prioritize performance, flexibility, and value for money. Their powerful hardware, range of hosting options, and competitive pricing make them a strong contender. However, some minor improvements in customer support consistency and security features on specific plans would make them an even more formidable force in the hosting arena.

RackNerd

RackNerd LLC is a premium provider of Dedicated Servers, VPS, and Colocation, with decades of experience in managed services, data center operations, and Infrastructure-as-a-Service. Our team is fully committed to achieving our mission: to introduce infrastructure stability to our clients around the globe through our world-wide data centers. Founded by an industry-veteran ...

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RackNerd's rating: Good hosting provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. e also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

Hosting provider with a stable user count and no significant complaints will be given a GOOD reputation rating. Therefore, you do not need to worry when host your website on these platforms.

Parameters Score Why did we give this score?
Features 4 Good - We consider a number of factors when rating features, including: usefulness, ease to use, effectiveness, impact.. RackNerd's feature is excellent. It provides a high level of value to the user and is easy to use and effective.
Reliability 4.2 Mostly credible - RackNerd consistently meets its promises and delivers on time. They have an excellent customer service record and are very responsive to customer complaints.
User Friendly 3.8 Good - Easy to Use: RackNerd is very easy to navigate and use. Users will have no trouble finding the information they need or completing tasks.
Support 3.9 Good - The support service is good. There is a user manual and FAQ page, and they are well-written and provide adequate information. The helpdesk is responsive and helpful. The support time is fast and there is live chat with customers. The service supports multiple languages.
Price 4.5 Very affordable - The pricing of RackNerd is extremely affordable. It is much lower than the average prices of similar services, and there is a lot of flexibility in the price list.
Promotion 4 Good discount - RackNerd offers frequent promotions. Their promotions are attractive and have a wide reach. There are a few bonus programs, discounted codes, or percentage discounts. They have a few conditions for receiving promotions, but their targeted audience is broad. Their rewards programs and loyalty programs are strong, and their discounts and special offers are frequent and appealing.
Other Factors 3.8 Good - The number of customers is high, and the partner reviews are mostly positive. The company's revenue is also high

Pros and Cons

Here are the pros and cons of using RackNerd as your hosting platform.

Positives

  • RackNerd is known for delivering reliable performance with its robust infrastructure, network connectivity, and optimized server configurations.
  • RackNerd offers competitive pricing on a variety of hosting services, making it a good option for budget-minded businesses.
  • RackNerd has a reputation for providing excellent customer support, with 24/7 live chat and phone support available.
  • RackNerd's control panel is easy to use and navigate, even for beginners.
  • RackNerd offers free website migration for new customers, making it easy to switch to their hosting platform.

Negatives

  • RackNerd has data centers in the US, Europe, and Asia, but they do not have as many data center locations as some of its larger competitors.
  • RackNerd only offers Linux VPS hosting, so if you need Windows VPS hosting, you will need to choose a different provider.
  • RackNerd's shared hosting plans only come with basic features, such as limited storage and bandwidth.

Interesting facts

Founded in 2013, RackNerd is a young player in the hosting industry compared to some giants with decades of experience.
Their blog features articles by industry experts besides their own content, suggesting a focus on sharing knowledge and building trust.
RackNerd mentions being located in energy-efficient data centers on their website. This could be an interesting fact for environmentally conscious customers.

RackNerd's FAQs

How do I register a domain name with RackNerd?

Visit our website, search for your desired domain name, and complete the registration process.

What payment options does RackNerd offer?

We accept major credit cards, PayPal, and various alternative payment methods.

How do I get support from RackNerd?

Contact our 24/7 support team via live chat, email, or phone.

Does RackNerd offer any promotions or discounts?

Yes, we offer periodic promotions, discounts on bulk purchases, and referral bonuses.

What type of hosting plans does RackNerd provide?

We offer a wide range of hosting plans, including shared hosting, VPS hosting, dedicated servers, and cloud hosting.

How do I transfer my existing domain to RackNerd?

Unlock your domain from your current registrar and provide us with the transfer authorization code.

What is RackNerd's uptime guarantee?

We offer a 99.9% uptime guarantee on all of our hosting plans.

How do I access my cPanel or Plesk control panel?

Use the login credentials provided in your welcome email to access your control panel.

Can I use a website builder with RackNerd?

Yes, we offer various website builder options that are compatible with our hosting plans.

Latest user reviews

Web Shanks
• 6 months ago
I have been using their services for almost a year now, and I am thoroughly impressed with their VPS on France. The servers are reliable and perform exceptionally well, making my experience smooth and hassle-free. I haven't encountered a downtime. I mainly use their VPS for email and webhosting.What truly stands out is their support team. They respond incredibly fast and are always ready to assist with any issues or questions I have.Pricing is affordable and wait for their Black Friday because they have annual sale which cost $1 a month.I hope they can upgrade to a more updated control panel, that would be great!So far, I highly recommend their services to anyone in need of top-notch servers and excellent customer support!
Shubhbam Pant
• 6 months ago
Great company and great hosting. I read RackNerd review at GoogieHost. Read the full article to know more whether this is a good decision or not.
bluetailcoupon net
• 6 months ago
Racknerd gives a nice support service when I have open a support ticket.
Kyle
• 6 months ago
Super fast support! The support team provided me with the best service. I was very satisfied with them, and I think I will be their customer for a long time to come.
Frank
• 6 months ago
Racknerd is a reliable hosting provider that offers fast and affordable plans. The customer support team is responsive and helpful, making it a great choice for both newbies and experienced users. With user-friendly features and minimal downtime, Racknerd is a solid option for anyone looking for dependable web hosting.
Usman Ali Qureshi
• 7 months ago
I've been using RackNerd's VPS service for a while now, and I must say it has been a marvelous experience. From the performance of the VPS to the professionalism of their support team, RackNerd has truly exceeded my expectations.The VPS service is incredibly reliable and fast. I’ve never encountered any downtime, and the speed is consistently impressive. It’s clear that RackNerd invests in high-quality infrastructure, as everything runs smoothly and efficiently, which is crucial for my business operations.What stands out the most, however, is their support team. Every time I've had a question or needed assistance, their team has been prompt, professional, and extremely helpful. They go above and beyond to ensure that any issues are resolved quickly and effectively. It's rare to find such dedicated and responsive customer support in the hosting industry.Overall, I highly recommend RackNerd to anyone looking for premium VPS, servers, shared hosting, or reseller services. Their exceptional service and support have made me a very satisfied customer. Keep up the great work, RackNerd!Thank you for providing such a fantastic service!Usman
Mr ANDROID
• 7 months ago
when you go to serverhunter you see a lot of racknerd good offerings, but they are all fake, eg out of stock.racknerd spams serverhunter :(scammy corpand you will see crazy real prices for VPS 20 usd+, what?very annoying
Johnathan
• 7 months ago
Fast, good service at very competitive prices
Zachary
• 7 months ago
I have been using RackNerd for my web hosting needs for a year now, and the experience has been exceptional (no complaints). Their servers are remarkably stable and fast. What stands out the most, however, is their customer support. The team at RackNerd is not only responsive but also deeply knowledgeable, I do appreciate all of the help. I would recommend them as a top choice for anyone looking for dependable web hosting solutions.
Taylor
• 8 months ago
RackNerd is the bomb when it comes to servers! These guys freaking rock. I've got 85 nodes with them as of today and plan on adding more as demand growsTheir support is very quick to answer and friendly, any questions I have I always get a response back within a few minutes.

Payment method
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RackNerd's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
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User reviews of RackNerd

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4.8

Rated by 353 users

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RackNerd's Coupons

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