Author:
Pimploy Sinakorn
Last updated: 21 August 2025
SmallWeb
SmallWeb provides robust Shared and Reseller Web Hosting solutions powered by DirectAdmin. All plans come with SSD, Let's Encrypt and Softaculous and are available in London, Amsterdam, Melbourne, New York, Luxembourg and Los Angeles.
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SmallWeb's rating: Good hosting provider
We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. e also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.
Hosting provider with a stable user count and no significant complaints will be given a GOOD reputation rating. Therefore, you do not need to worry when host your website on these platforms.
| Parameters | Score | Why did we give this score? |
|---|---|---|
| Features | 4 | Good - We consider a number of factors when rating features, including: usefulness, ease to use, effectiveness, impact.. SmallWeb's feature is excellent. It provides a high level of value to the user and is easy to use and effective. |
| Reliability | 3.8 | Mostly credible - SmallWeb consistently meets its promises and delivers on time. They have an excellent customer service record and are very responsive to customer complaints. |
| User Friendly | 4.2 | Excellent - Extremely Easy to Use: SmallWeb is incredibly easy to navigate and use. Users will find it effortlessly to find the information they need or complete tasks. |
| Support | 3.7 | Good - The support service is good. There is a user manual and FAQ page, and they are well-written and provide adequate information. The helpdesk is responsive and helpful. The support time is fast and there is live chat with customers. The service supports multiple languages. |
| Price | 3.5 | Affordable - The pricing of SmallWeb is affordable. It is slightly lower than the average prices of similar services, and there is some flexibility in the price list. |
| Promotion | 4.3 | Very generous - SmallWeb offers abundant promotions. Their promotions are top-notch and have an extremely wide reach. There are many bonus programs, discounted codes, or percentage discounts. They have minimal or no conditions for receiving promotions, and their targeted audience is extremely broad. Their rewards programs and loyalty programs are excellent, and their discounts and special offers are extremely frequent and enticing. |
| Other Factors | 3.9 | Good - The number of customers is high, and the partner reviews are mostly positive. The company's revenue is also high |
Pros and Cons
Here are the pros and cons of using SmallWeb as your hosting platform.
Positives
- Affordable pricing
- User-friendly interface
- Good customer support
- Reliable uptime
- Free SSL certificate
Negatives
- Limited storage space
- Basic features
- Slow loading speed on some plans
- Lack of advanced options
- Inconsistent support quality
Interesting facts
Offers shared hosting
Provides domain registration
Has a knowledge base
Offers email hosting
Uses cPanel
