Author:
Pimploy Sinakorn
Last updated: 31 December 2024
SmallWeb
SmallWeb provides robust Shared and Reseller Web Hosting solutions powered by DirectAdmin. All plans come with SSD, Let's Encrypt and Softaculous and are available in London, Amsterdam, Melbourne, New York, Luxembourg and Los Angeles.
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SmallWeb's rating: Questionable hosting provider
We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. e also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.
Due to the many negative reviews from users, we have rated this site as
Questionable reputation. This means that the platform has a history of receiving negative feedback. We cannot that guarantee you will not experience the same issues.
| Parameters | Score | Why did we give this score? |
|---|---|---|
| Features | 2.5 | Average - We consider a number of factors when rating features, including: usefulness, ease to use, effectiveness, impact.. SmallWeb's feature is good but not great. It provides a significant amount of value to the user, but there is still room for improvement. |
| Reliability | 2.5 | Somewhat credible - SmallWeb generally meets its promises and delivers on time. They have a good customer service record and are responsive to customer complaints. |
| User Friendly | 2.5 | Average - Somewhat Easy to Use: The website is generally easy to navigate and use. Users may have some minor difficulties finding the information they need or completing tasks. |
| Support | 2.5 | Average - The support service is fair. There is a user manual and FAQ page, but they may not be comprehensive. The helpdesk may be slow to respond, but it is generally helpful. The support time may be slow, but there may be live chat with customers. The service may support multiple languages, but not all. |
| Price | 2.5 | Fair value for money - The pricing of SmallWeb is fair. It is comparable to the average prices of similar services, and there is some flexibility in the price list. |
| Promotion | 2.5 | Average coupon - SmallWeb offers occasional promotions. Their promotions are average and have a moderate reach. There are a few bonus programs, discounted codes, or percentage discounts. They have some conditions for receiving promotions, and their targeted audience is fairly broad. Their rewards programs and loyalty programs are okay, but their discounts and special offers are few and far between. |
| Other Factors | 2.5 | Average - The number of customers is moderate, and the partner reviews are mixed. The company's revenue is also moderate. |
Pros and Cons
Here are the pros and cons of using SmallWeb as your hosting platform.
Positives
- Affordable pricing
- User-friendly interface
- Good customer support
- Reliable uptime
- Free SSL certificate
Negatives
- Limited storage space
- Basic features
- Slow loading speed on some plans
- Lack of advanced options
- Inconsistent support quality
Interesting facts
Offers shared hosting
Provides domain registration
Has a knowledge base
Offers email hosting
Uses cPanel
