Shinjiru - Malaysia Review 2026

User reviews (535)
Shinjiru Technology Sdn Bhd (Shinjiru) is one of Malaysia’s leading one-stop web hosting solutions provider delivering affordable and steadfast service to more than 50,000 businesses worldwide since 1998. Through many years of hard work and dedication, we have developed solutions for all market sectors and have grown to offer traditional web hosting as well as cloud based web h...

About Shinjiru - Malaysia:
Owner/CEO:
Shinjiru Technology Solutions Sdn Bhd
Established:
2001
Address:
Level 11, Menara Prestige, 2 Jalan Menteri Ukur, Taman Tun Dr Ismail, 60000 Kuala Lumpur, Malaysia
Servers Locations:
Servers Locations: 0
Customer Support: 0
No live chat
United States
United States Accepted
2.5/5
Average / Mixed Provider
Features Average
Reliability Somewhat credible
User Friendly Average
Support Average
Price Fair value for money
Promotion Average coupon
Other Factors Average
Author

Pimploy Sinakorn

Last updated: 02 January 2025

Shinjiru - Malaysia

Shinjiru Technology Sdn Bhd (Shinjiru) is one of Malaysia’s leading one-stop web hosting solutions provider delivering affordable and steadfast service to more than 50,000 businesses worldwide since 1998. Through many years of hard work and dedication, we have developed solutions for all market sectors and have grown to offer traditional web hosting as well as cloud based web h...
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Pros and Cons

Here are the pros and cons of using Shinjiru - Malaysia as your hosting platform.

Positives

Wide range of hosting options
Local Malaysian support
Competitive pricing
Good server uptime
Multiple data center locations

Negatives

Customer support response time
Limited advanced features
Occasional server issues
Website speed
Lack of transparency

Interesting facts

Discover the unique features that make Shinjiru - Malaysia stand out

Established in 2000

Focus on Southeast Asian market

Offers domain registration

Provides SSL certificates

Reseller hosting available

Shinjiru - Malaysia's rating Average / Mixed Provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. We also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

Usable but inconsistent. Some customers are satisfied while others report problems. Suitable for basic sites if you accept uncertainty and monitor closely.

Features
2.5 /5 Average

Shinjiru - Malaysia is usually “good enough” for simple websites. You often get basic hosting, SSL, and a control panel, but important extras like automatic backups, better security, or speed features such as caching may be limited or only on certain plans. It can work well at the start, but many users need upgrades as their site grows.

Reliability
2.5 /5 Somewhat credible

Shinjiru - Malaysia seems legitimate and working, but reliability is “average.” The company may be smaller or its scale is hard to verify, and customer reviews can be mixed or limited in number. It can be okay for basic sites, but for business-critical use we would recommend extra caution and testing.

User Experience
2.5 /5 Average

b>Shinjiru - Malaysia is usable but not especially friendly. The interface may feel outdated or complex, and some steps (DNS, SSL, backups) require more reading or support tickets. It works fine once set up, but beginners may feel uncertain and need guidance more often.

Support
2.5 /5 Average

Shinjiru - Malaysia support is “okay.” You can usually reach them, but response time and quality can vary by time of day or ticket queue. Basic issues get solved, while harder problems may need repeated follow-ups. Documentation exists, but may not cover everything clearly.

Pricing
2.5 /5 Fair value for money

Shinjiru - Malaysia has average pricing. The entry price may look cheap, but the real value depends on plan limits and paid add-ons. Renewal pricing can be higher, and users may need to upgrade sooner than expected. It can still be worth it if you choose the right plan and understand what’s included.

Promotions
2.5 /5 Average coupon

Shinjiru - Malaysia has average promotions. Deals exist, but they may change often, be limited to specific plans, or require careful reading. Coupons sometimes stack poorly with other offers, and the renewal price may reduce the long-term value. Still, patients users can find decent savings.

Other Factors
2.5 /5 Average

We score Shinjiru - Malaysia a 3 when the provider looks normal but not fully proven in “business behavior.” Policies exist but may be hard to read, incomplete, or scattered. There may be mixed signals on refunds, unclear resource limits, or limited incident communication. Nothing is “fatal,” but we can’t call it best-in-class.

Shinjiru - Malaysia's FAQs

How do I register a domain name with Shinjiru - Malaysia?

Visit our website, search for your desired domain name, and follow the registration process.

What payment methods do you accept?

We accept various payment methods including credit cards, debit cards, and online banking.

How can I contact your support team?

You can reach our support team via live chat, email, or phone during business hours.

Do you offer any promotions or discounts?

Yes, we offer various promotions and discounts throughout the year. Check our website for current offers.

What is your hosting plans and pricing?

We offer a range of hosting plans tailored to different website needs. View our hosting packages and pricing on our website.

How do I transfer my domain name to Shinjiru - Malaysia?

Follow our step-by-step guide on our website or contact our support team for assistance.

Can I purchase a domain name without hosting?

Yes, you can register a domain name and host it with a third-party provider.

How long does it take to register a domain name?

Domain registration typically takes a few minutes to complete.

What are your terms of service and privacy policy?

Our terms of service and privacy policy outline the conditions for using our services. Please read them carefully before registering.

Latest user reviews

Will Wong
• 6 months ago
Seek for some help on the service's billing relevance, assistance being provided perfectly. Thank you. :)
Grace Ling
• 6 months ago
Very responsive support, whenever I have questions and issue, I can easily contact them to help with my questions or issue. I really like that they provide telegram as a way to contact them as sometimes there's certain condition where phone call is not really convenient for me.
Tharshu Rajan
• 6 months ago
I've been using this shared hosting service for a while now, and it's been a smooth experience. The setup was easy, and the support team is responsive and helpful whenever I have questions. Uptime has been reliable, and the speed is great for my website's needs. Overall, it's a solid and affordable hosting option—I’m happy I chose them!
Megan Rentap
• 7 months ago
Shinjiru is the best in class for hosting services and support services. Super fast response and resolution every time. Great service by humans, not AI bots.
Kushairi Khalid
• 9 months ago
I wish i could easily host my webpage to shinjiru but since it’s developed using webflow, it seems a little problem. Infact i believe i paid fir web hosting subscription but am only using email
Soon OP
• 9 months ago
I highly recommend Shinjiru for VPS hosting. Although our IT team has limited experience with server or VPS hosting, the support provided by Shinjiru has been exceptional.Whenever we encounter issues or have questions, their support team is always readily available—whether via email, the client area, or Telegram. They consistently provide helpful advice and effective solutions. In particular, their Telegram support is incredibly friendly, responsive, and always willing to assist us.
Mohd Taqiyuddin Bin Ahmad
• 9 months ago
Very good services and fast respond! I most recommended this hosting as long as I'm new in creating website, but this hosting really help and guide me if I have a problem creating a website.
Dharma T
• 11 months ago
Customer Support exceeds expectations. Quick response to customer request. Very fast to resolve customer issues. Understand customer urgency. Will recommend Shinjiru to my network. Good service always !!
Elvin Ting
• 1 years ago
Shinjiru Hosting Services has exceeded our expectations with their reliable performance, robust security features, and exceptional customer support. Their team is always quick to respond and resolve any issues, ensuring minimal downtime for our operations. With competitive pricing and a range of tailored hosting solutions, they’re a perfect choice for businesses of any size. Highly recommended for anyone seeking quality and peace of mind in their hosting provider
Terrence Ngeow
• 1 years ago
Been with Shinjiru for a couple years now and have been using their shared hosting for all my clients. Compared to other service providers, I dare say they have the best value and their 24/7 customer support is top tier. Thank you to the team for always helping me out when I needed it and their prompt replies (even in the wee hours in the morning)!100% would recommend them over any other service provider in Malaysia.

Shinjiru - Malaysia's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
Kubernetes
User reviews ({totalReview})

User reviews of Shinjiru - Malaysia

This is where you can share your experience with Shinjiru - Malaysia. Read other users' reviews or write your own to highlight its pros and cons based on real use.

4.7

Reviewed by 535 users

5
425
4
97
3
3
2
1
1
9
0
0
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6 months ago
Great assistance being provided.
Seek for some help on the service's billing relevance, assistance being provided perfectly. Thank you. :)
6 months ago
Responsive Support
Very responsive support, whenever I have questions and issue, I can easily contact them to help with my questions or issue. I really like that they provide telegram as a way to contact them as sometimes there's certain condition where phone call is not really convenient for me.
6 months ago
Great service
I've been using this shared hosting service for a while now, and it's been a smooth experience. The setup was easy, and the support team is responsive and helpful whenever I have questions. Uptime has been reliable, and the speed is great for my website's needs. Overall, it's a solid and affordable hosting option—I’m happy I chose them!
7 months ago
Top notch hosting service provider.
Shinjiru is the best in class for hosting services and support services. Super fast response and resolution every time. Great service by humans, not AI bots.
9 months ago
I’m no techie person but the the helpdesk (telegram) service is reliable n patient to help with my technical issues.
I wish i could easily host my webpage to shinjiru but since it’s developed using webflow, it seems a little problem. Infact i believe i paid fir web hosting subscription but am only using email
9 months ago
Recommended Hosting Provider
I highly recommend Shinjiru for VPS hosting. Although our IT team has limited experience with server or VPS hosting, the support provided by Shinjiru has been exceptional.Whenever we encounter issues or have questions, their support team is always readily available—whether via email, the client area, or Telegram. They consistently provide helpful advice and effective solutions. In particular, their Telegram support is incredibly friendly, responsive, and always willing to assist us.
9 months ago
Best hosting for the price.
Very good services and fast respond! I most recommended this hosting as long as I'm new in creating website, but this hosting really help and guide me if I have a problem creating a website.
11 months ago
Fantastic Support!
Customer Support exceeds expectations. Quick response to customer request. Very fast to resolve customer issues. Understand customer urgency. Will recommend Shinjiru to my network. Good service always !!
1 years ago
Reliable Hosting with Exceptional Support
Shinjiru Hosting Services has exceeded our expectations with their reliable performance, robust security features, and exceptional customer support. Their team is always quick to respond and resolve any issues, ensuring minimal downtime for our operations. With competitive pricing and a range of tailored hosting solutions, they’re a perfect choice for businesses of any size. Highly recommended for anyone seeking quality and peace of mind in their hosting provider
1 years ago
100% Recommended
Been with Shinjiru for a couple years now and have been using their shared hosting for all my clients. Compared to other service providers, I dare say they have the best value and their 24/7 customer support is top tier. Thank you to the team for always helping me out when I needed it and their prompt replies (even in the wee hours in the morning)!100% would recommend them over any other service provider in Malaysia.
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Shinjiru - Malaysia's Coupons

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