Review ServerLanka Hosting 2024
ServerLanka Hosting presents itself as a reliable choice for seasoned web professionals seeking a Sri Lankan hosting solution. While their selection of hosting plans - shared, VPS, and dedicated servers - seem comprehensive on the surface, experienced users might find the lack of detailed resource allocation (RAM, CPU cores, etc.) concerning. Transparency in this area is crucial for webmasters and system admins who require specific performance metrics for their projects.
Pricing, while appearing competitive within the region, lacks the transparency of international competitors. Further investigation into contract lengths and potential hidden costs is recommended before committing.
Information regarding ServerLanka's server infrastructure is limited. Details about their data center locations, security protocols (DDoS protection, firewalls, etc.), and server uptime guarantees are absent from their primary website. This lack of readily available information could be a significant deterrent for experienced users who prioritize security and performance reliability.
Ease of use, a critical factor for web professionals managing multiple projects, remains unclear. While ServerLanka mentions cPanel, a common and user-friendly control panel, specifics about their implementation and any additional tools or features they offer are absent.
Similarly, customer support details are vague. Mentioning 24/7 support is a positive, but experienced users need specifics regarding response times, support channels (phone, email, live chat), and the expertise level of their support staff to feel confident in their choice.
Overall, while ServerLanka Hosting attempts to cater to experienced web professionals, their lack of transparency regarding crucial aspects like performance, security, and support raises concerns. Without readily available, detailed information, it is challenging for seasoned users to confidently evaluate ServerLanka Hosting against other established competitors in the market.
ServerLanka Hosting's rating: Questionable hosting provider
We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. e also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.
Due to the many negative reviews from users, we have rated this site as
Questionable reputation. This means that the platform has a history of receiving negative feedback. We cannot that guarantee you will not experience the same issues.
Parameters | Score | Why did we give this score? |
---|---|---|
Features | 2.5 | Average - We consider a number of factors when rating features, including: usefulness, ease to use, effectiveness, impact.. ServerLanka Hosting's feature is good but not great. It provides a significant amount of value to the user, but there is still room for improvement. |
Reliability | 2.5 | Somewhat credible - ServerLanka Hosting generally meets its promises and delivers on time. They have a good customer service record and are responsive to customer complaints. |
User Friendly | 2.5 | Average - Somewhat Easy to Use: The website is generally easy to navigate and use. Users may have some minor difficulties finding the information they need or completing tasks. |
Support | 2.5 | Average - The support service is fair. There is a user manual and FAQ page, but they may not be comprehensive. The helpdesk may be slow to respond, but it is generally helpful. The support time may be slow, but there may be live chat with customers. The service may support multiple languages, but not all. |
Price | 2.5 | Fair value for money - The pricing of ServerLanka Hosting is fair. It is comparable to the average prices of similar services, and there is some flexibility in the price list. |
Promotion | 2.5 | Average coupon - ServerLanka Hosting offers occasional promotions. Their promotions are average and have a moderate reach. There are a few bonus programs, discounted codes, or percentage discounts. They have some conditions for receiving promotions, and their targeted audience is fairly broad. Their rewards programs and loyalty programs are okay, but their discounts and special offers are few and far between. |
Other Factors | 2.5 | Average - The number of customers is moderate, and the partner reviews are mixed. The company's revenue is also moderate. |
Pros and Cons
Here are the pros and cons of using ServerLanka Hosting as your hosting platform.
Positives
- Affordable pricing
- Wide range of hosting plans
- 24/7 customer support
- 99.9% uptime guarantee
- Free website builder
- Free SSL certificate
Negatives
- Limited server locations
- No dedicated IP addresses
- Can be slow to respond to support requests