Rackspace Review

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Rackspace is a renowned web hosting provider with an exceptional reputation in the industry. Recognized as a leader in managed cloud computing services, Rackspace boasts a diverse customer base ranging from small businesses to Fortune 1000 enterprises. Its unwavering commitment to customer satisfaction and technical expertise has earned it numerous accolades and certifications, including ISO/IEC 27001 and SOC 2 Type II certifications. Rackspace's managed services offer end-to-end support, proactive monitoring, and 24/7 expert assistance, ensuring seamless operations and peace of mind for its customers.

About Rackspace:
Owner/CEO:
Apollo Global Management
Established:
1998
Address:
5005 La Frontera Blvd., Suite 200, Austin, TX 78727
Servers Locations:
  • Data centrer in au
    Sydney
  • Data centrer in gb
    London
  • Data centrer in hk
    Hong Kong
  • Data centrer in us
    Chicago
  • Data centrer in us
    Dallas
  • Data centrer in us
    Reston
Servers Locations: 6
  • Sydney
    Sydney
  • London
    London
  • Hong Kong
    Hong Kong
  • Chicago
    Chicago
  • Dallas
    Dallas
  • Reston
    Reston
Customer Support: 0
No live chat
United States
United States Accepted
3.9/5
Good Hosting Provider
by Trust Host Review
Features: Good
Reliability: Trustworthy
User Friendly: Good
Support: Excellent
Price: Affordable
Promotion: Average coupon
Other Factors: Good
Pimploy Sinakorn
Author: Pimploy Sinakorn Last updated: 07 February 2025

Rackspace

Rackspace is a renowned web hosting provider with an exceptional reputation in the industry. Recognized as a leader in managed cloud computing services, Rackspace boasts a diverse customer base ranging from small businesses to Fortune 1000 enterprises. Its unwavering commitment to customer satisfaction and technical expertise has earned it numerous accolades and certifications, including ISO/IEC 27001 and SOC 2 Type II certifications. Rackspace's managed services offer end-to-end support, proactive monitoring, and 24/7 expert assistance, ensuring seamless operations and peace of mind for its customers.
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Rackspace's rating: Good hosting provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. e also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

Hosting provider with a stable user count and no significant complaints will be given a GOOD reputation rating. Therefore, you do not need to worry when host your website on these platforms.

Parameters Score Why did we give this score?
Features 4 Good - We consider a number of factors when rating features, including: usefulness, ease to use, effectiveness, impact.. Rackspace's feature is excellent. It provides a high level of value to the user and is easy to use and effective.
Reliability 4.2 Mostly credible - Rackspace consistently meets its promises and delivers on time. They have an excellent customer service record and are very responsive to customer complaints.
User Friendly 3.8 Good - Easy to Use: Rackspace is very easy to navigate and use. Users will have no trouble finding the information they need or completing tasks.
Support 4.1 Excellent - The support service is excellent. There is a comprehensive user manual and FAQ page. The helpdesk is very responsive and helpful. The support time is very fast and there is live chat with customers. The service supports multiple languages and provides excellent customer service.
Price 3.5 Affordable - The pricing of Rackspace is affordable. It is slightly lower than the average prices of similar services, and there is some flexibility in the price list.
Promotion 2.5 Average coupon - Rackspace offers occasional promotions. Their promotions are average and have a moderate reach. There are a few bonus programs, discounted codes, or percentage discounts. They have some conditions for receiving promotions, and their targeted audience is fairly broad. Their rewards programs and loyalty programs are okay, but their discounts and special offers are few and far between.
Other Factors 4 Good - The number of customers is high, and the partner reviews are mostly positive. The company's revenue is also high

Pros and Cons

Here are the pros and cons of using Rackspace as your hosting platform.

Positives

  • Strong uptime
  • Good customer support
  • Wide range of services
  • Scalable solutions

Negatives

  • Higher pricing
  • Complex for beginners
  • Inconsistent support quality
  • Occasional outages

Interesting facts

Managed hosting focus
Enterprise-level solutions
Global data centers
Hybrid cloud options

Rackspace's FAQs

How do I register a domain name with Rackspace?

Visit our website, search for the domain name you want, and follow the prompts to complete the registration process.

What payment options does Rackspace accept?

We accept major credit cards, debit cards, and PayPal.

How can I get support for my Rackspace account?

Contact our 24/7 support team via phone, live chat, or email.

Does Rackspace offer any promotions or discounts?

Yes, we regularly run promotions and offer discounts on our hosting plans.

What is the uptime guarantee for Rackspace hosting?

We offer a 99.99% uptime guarantee for our business hosting plans.

What is included in Rackspace's shared hosting plans?

Our shared hosting plans include features such as unlimited bandwidth, storage, and email accounts.

How do I upgrade or downgrade my Rackspace hosting plan?

You can upgrade or downgrade your plan at any time by contacting our support team.

What is the difference between a domain name and web hosting?

A domain name is the address of your website on the internet, while web hosting provides the physical space and resources for your website to exist online.

How do I transfer my domain name to Rackspace?

We offer a domain transfer service that makes it easy to move your domain to Rackspace from another registrar.

Rackspace's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
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Rackspace's Coupons

Unfortunately, we have not found any bonuses that are available to players at Rackspace yet. Stay with us, we will update the list right after we got the information from the betting site.

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