Author:
Pimploy Sinakorn
Last updated: 07 February 2025
Rackspace
Rackspace is a renowned web hosting provider with an exceptional reputation in the industry. Recognized as a leader in managed cloud computing services, Rackspace boasts a diverse customer base ranging from small businesses to Fortune 1000 enterprises. Its unwavering commitment to customer satisfaction and technical expertise has earned it numerous accolades and certifications, including ISO/IEC 27001 and SOC 2 Type II certifications. Rackspace's managed services offer end-to-end support, proactive monitoring, and 24/7 expert assistance, ensuring seamless operations and peace of mind for its customers.
Visit Site
Rackspace's rating: Good hosting provider
We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. e also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.
Hosting provider with a stable user count and no significant complaints will be given a GOOD reputation rating. Therefore, you do not need to worry when host your website on these platforms.
| Parameters | Score | Why did we give this score? |
|---|---|---|
| Features | 4 | Good - We consider a number of factors when rating features, including: usefulness, ease to use, effectiveness, impact.. Rackspace's feature is excellent. It provides a high level of value to the user and is easy to use and effective. |
| Reliability | 4.2 | Mostly credible - Rackspace consistently meets its promises and delivers on time. They have an excellent customer service record and are very responsive to customer complaints. |
| User Friendly | 3.8 | Good - Easy to Use: Rackspace is very easy to navigate and use. Users will have no trouble finding the information they need or completing tasks. |
| Support | 4.1 | Excellent - The support service is excellent. There is a comprehensive user manual and FAQ page. The helpdesk is very responsive and helpful. The support time is very fast and there is live chat with customers. The service supports multiple languages and provides excellent customer service. |
| Price | 3.5 | Affordable - The pricing of Rackspace is affordable. It is slightly lower than the average prices of similar services, and there is some flexibility in the price list. |
| Promotion | 2.5 | Average coupon - Rackspace offers occasional promotions. Their promotions are average and have a moderate reach. There are a few bonus programs, discounted codes, or percentage discounts. They have some conditions for receiving promotions, and their targeted audience is fairly broad. Their rewards programs and loyalty programs are okay, but their discounts and special offers are few and far between. |
| Other Factors | 4 | Good - The number of customers is high, and the partner reviews are mostly positive. The company's revenue is also high |
Pros and Cons
Here are the pros and cons of using Rackspace as your hosting platform.
Positives
- Strong uptime
- Good customer support
- Wide range of services
- Scalable solutions
Negatives
- Higher pricing
- Complex for beginners
- Inconsistent support quality
- Occasional outages
Interesting facts
Managed hosting focus
Enterprise-level solutions
Global data centers
Hybrid cloud options
Rackspace's FAQs
Rackspace's Features
Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
