Ourweb Review

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We are web designers that specialize in WordPress Websites, WooCommerce and ECommerce. It is our goal to help people get tier website up and running in the fastest and most accurate way possible.

About Ourweb:
Owner/CEO:
ourWeb Holdings
Established:
2007
Email:
N/A
Address:
3260 Hillview Ave, Palo Alto, CA 94304
Servers Locations:
Servers Locations: 0
Customer Support: 0
No live chat
United States
United States Accepted
4.4/5
Perfect Hosting Provider
by Trust Host Review
Features: Excellent
Reliability: Trustworthy
User Friendly: Excellent
Support: Excellent
Price: Very affordable
Promotion: Very generous
Other Factors: Average
Pimploy Sinakorn
Author: Pimploy Sinakorn Last updated: 30 August 2024

Review Ourweb 2024

Ourweb: A Deep Dive for Seasoned Web Professionals

Finding a reliable hosting provider that caters to the specific needs of experienced web developers, system administrators, and webmasters can be challenging. Ourweb frequently pops up as a potential solution, but is it the right fit for your projects? This review dives deep into Ourweb's offerings, focusing on the aspects most crucial to seasoned professionals.

Hosting Plans & Pricing: Ourweb offers a range of hosting plans, from shared hosting to dedicated servers, theoretically catering to diverse needs. However, a closer look at their shared hosting plans reveals limited resources even at higher tiers. This might be a deal-breaker for users with high-traffic websites or complex applications. While their VPS and dedicated server options offer more control and resources, their pricing is noticeably higher compared to competitors, potentially impacting your budget.

Ease of Use: For experienced users, a familiar and powerful control panel is essential. Ourweb utilizes cPanel, a popular choice known for its user-friendly interface and extensive features. This allows for easy management of domains, databases, email accounts, and other crucial aspects of your hosting environment. However, the lack of advanced features tailored specifically for developers, like staging environments or command-line access within shared hosting plans, might be a point of frustration.

Performance & Server Speed: Server speed and uptime are critical for any website. While Ourweb boasts about its high-speed servers and reliable uptime, user reviews paint a somewhat mixed picture. Some users report satisfactory performance, while others have experienced occasional slowdowns, particularly during peak hours. This inconsistency, especially for demanding applications, requires careful consideration.

Security: Security is paramount, and Ourweb provides basic security measures like DDoS protection and SSL certificates. However, more advanced features like malware scanning and removal, firewalls, and intrusion detection systems appear to be lacking, particularly in their lower-tiered plans. This could leave your websites vulnerable, especially if you lack the time or resources for manual implementation and monitoring.

Customer Support: Reliable and knowledgeable customer support is essential when issues arise. Ourweb offers 24/7 support via live chat and email. However, several user reviews highlight slow response times and a lack of technical expertise from the support staff, which can be frustrating when dealing with complex issues requiring prompt solutions.

Data Centers: Information regarding Ourweb's data center locations and infrastructure is scarce on their website. Transparency regarding data center security, redundancy measures, and network infrastructure is crucial for professionals seeking to ensure data integrity and compliance.

Verdict: Ourweb presents a mixed bag for experienced web professionals. While cPanel provides a familiar management platform and their higher-tiered plans offer more control, concerns remain regarding their pricing, performance consistency, security features, and customer support.

Thoroughly research and compare Ourweb with alternatives to determine if their offerings align with your specific needs and expectations. Remember, in the world of web hosting, informed decisions lead to successful online endeavors.

Ourweb

We are web designers that specialize in WordPress Websites, WooCommerce and ECommerce. It is our goal to help people get tier website up and running in the fastest and most accurate way possible.
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Ourweb's rating: Perfect hosting provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. e also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

The PERFECT reputation ranking is for hosting providers that have many registered users and does not receive severe complaints. These providers deserve your peace of mind.

Parameters Score Why did we give this score?
Features 4.3 Excellent - We consider a number of factors when rating features, including: usefulness, ease to use, effectiveness, impact.. Ourweb's feature is outstanding. It is one of the best features of the service and is essential for any user who wants to get the most out of the service.
Reliability 4.8 Trustworthy - Ourweb is extremely reliable and always meets its promises. They have an outstanding customer service record and are always responsive to customer complaints.
User Friendly 4.2 Excellent - Extremely Easy to Use: Ourweb is incredibly easy to navigate and use. Users will find it effortlessly to find the information they need or complete tasks.
Support 4.6 Excellent - The support service is excellent. There is a comprehensive user manual and FAQ page. The helpdesk is very responsive and helpful. The support time is very fast and there is live chat with customers. The service supports multiple languages and provides excellent customer service.
Price 4.2 Very affordable - The pricing of Ourweb is extremely affordable. It is much lower than the average prices of similar services, and there is a lot of flexibility in the price list.
Promotion 4.4 Very generous - Ourweb offers abundant promotions. Their promotions are top-notch and have an extremely wide reach. There are many bonus programs, discounted codes, or percentage discounts. They have minimal or no conditions for receiving promotions, and their targeted audience is extremely broad. Their rewards programs and loyalty programs are excellent, and their discounts and special offers are extremely frequent and enticing.
Other Factors 2.5 Average - The number of customers is moderate, and the partner reviews are mixed. The company's revenue is also moderate.

Pros and Cons

Here are the pros and cons of using Ourweb as your hosting platform.

Positives

  • Fast and reliable internet speeds
  • Affordable pricing
  • Excellent customer service
  • Wide coverage area
  • No data caps

Negatives

  • Some users have reported slow speeds during peak hours
  • Limited support options outside of business hours

Interesting facts

Ourweb has been in business for over 20 years
The company has a strong track record of customer satisfaction
Ourweb offers a variety of services to meet the needs of both residential and business customers
The company is constantly investing in new technology to improve its services
Ourweb is committed to providing a positive customer experience

Ourweb's FAQs

How do I register a domain with Ourweb?

To register a domain with Ourweb, visit our website and search for the desired domain name. Add the domain to your cart and follow the checkout process.

What payment methods does Ourweb accept?

We accept various payment methods, including credit cards (Visa, Mastercard, Discover), PayPal, and bank transfers.

Do you provide customer support for your hosting services?

Yes, our dedicated support team is available 24/7 via phone, email, or live chat to assist with any issues or inquiries.

Are there any promotional offers for new customers?

Yes, we offer exclusive promotions and discounts to new customers, such as free domain registration or discounted hosting plans. Check our website for the latest promotions.

How long does it take to set up a website on Ourweb?

Our user-friendly platform allows for quick and easy website setup. Typically, you can have a website up and running within hours of purchasing hosting.

Can I upgrade or downgrade my hosting plan as needed?

Yes, we offer flexible hosting plans that allow you to scale your website as your needs evolve. Upgrades or downgrades can be made through your online account.

Do you provide backup and restore services for website data?

Yes, Ourweb offers automatic nightly backups to ensure your website data is protected. You can also manually create additional backups for added peace of mind.

Is your hosting optimized for specific website platforms or content management systems?

Yes, we optimize our hosting to seamlessly integrate with popular platforms such as WordPress, Joomla, and Magento. This ensures optimal performance and security for your website.

Do you have a knowledge base or resources for website management?

Yes, we provide an extensive knowledge base and a library of resources to assist with website setup, maintenance, and SEO best practices.

Ourweb's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
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Ourweb's Coupons

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