Netports
Netports was founded by Peter Thwaites in 2000 as a 100% Australian-owned business. It operates as a family business: Thwaites' children Brenton and Stacey contributed in the company's early years, while his brother Mosie — a retired bank manager — handles billing and accounts. Most of the technical team and systems administrators have been with the company for over a decade.
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Pros and Cons
Here are the pros and cons of using Netports as your hosting platform.
Positives
Shared hosting plans run on standalone enterprise-class dedicated servers with RAID-10, not on oversold VPS containers
100% Australian family-owned with 25-year operating history, no private equity risk, and direct 24/7 emergency access to systems administrators via personal mobile
Small customer base of under 900 retail accounts ensures uncrowded servers and highly personalized service attention
Negatives
Entry shared hosting at approximately $9.80 USD per month delivers only 250MB storage and 5GB bandwidth with no money-back guarantee and no refund policy of any kind
No Singapore or Asia-Pacific data center exists, structurally disqualifying the provider for any non-Australian-audience website
Near-zero independent review volume across all major platforms after 25 years of operation makes external validation impossible
Interesting facts
Discover the unique features that make Netports stand out
No refund, no trial, no safety net: Netports explicitly does not offer money-back guarantees or refunds of any kind. If you sign up and the service doesn't work for you, there is no exit with compensation. This is a take-it-or-leave-it policy.
As of January 2024 serves fewer than 900 retail hosting customers and under 70 reseller and server clients, with the company explicitly stating it has no desire to grow larger
Shared hosting plans are hosted on genuine standalone enterprise-class dedicated servers with RAID-10 rather than on shared VPS containers, which is architecturally superior to most budget shared hosting providers.
Backup disclaimer is a hard legal waiver: The TOS requires you to agree that Netports bears zero responsibility for backup data. In practice this means: if the RAID array fails and the backup is corrupted, you have no legal recourse. Maintain your own independent backups regardless.
Cancellation window is strict and unforgiving: For shared and reseller hosting, you must cancel at least 7 days before the next billing date or you will be charged for the next period. For VPS, hybrid, and dedicated servers, the notice period extends to 21 days — and dedicated servers have a mandatory 4-month minimum term before any cancellation is accepted.
The "under 900 customers" transparency is unusual and valuable: Netports publishes its exact customer count publicly. This is almost unheard of in hosting and validates its claim of not being oversold. For buyers who prioritize stable, uncrowded server environments, this is a genuine differentiator.
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Netports's Features
Money-Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
REST API
DDOS Protection
Crypto Accepted
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Website Builder
Email Hosting
SSL Certificate(Free)
Backup Services
CDN Services
Unlimited Hosting
Object Storage
Kubernetes
WooCommerce Hosting
Dedicated Server
Reseller Hosting
Malware Scanner
Two-Factor Authentication (2FA)
Mobile App
Free Site Migration
NVMe SSD Storage
1-Click WordPress Install
WAF Included
E-commerce Hosting
Managed WordPress
