Netcup Review 2026

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Netcup, a leading German web hosting provider, boasts an excellent reputation and loyal customer base. Founded in 2004, the company has grown to become one of the most trusted names in the industry, with over 100,000 satisfied customers. Netcup's commitment to reliability, performance, and customer service has earned it high praise from users and reviewers alike. Their strong financial position and focus on customer satisfaction make Netcup an ideal choice for businesses and individuals seeking a reliable and affordable web hosting solution.

About Netcup:
Owner/CEO:
NETCUP GmbH
Established:
1998
Address:
Schlosshaldenstraße 35, 73033 Göppingen, Germany
Servers Locations:
Servers Locations: 0
Customer Support: 0
No live chat
United States
United States Accepted
4.1/5
Top-Tier Provider
Features Good
Reliability Trustworthy
User Friendly Good
Support Good
Price Very affordable
Promotion Good discount
Other Factors Average
Author

Pimploy Sinakorn

Last updated: 07 February 2025

Netcup

Netcup, a leading German web hosting provider, boasts an excellent reputation and loyal customer base. Founded in 2004, the company has grown to become one of the most trusted names in the industry, with over 100,000 satisfied customers. Netcup's commitment to reliability, performance, and customer service has earned it high praise from users and reviewers alike. Their strong financial position and focus on customer satisfaction make Netcup an ideal choice for businesses and individuals seeking a reliable and affordable web hosting solution.
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Pros and Cons

Here are the pros and cons of using Netcup as your hosting platform.

Positives

Good price
Wide range of products
Strong server performance
Good customer support

Negatives

Complex interface
Limited server locations
Occasional downtime
Setup can be difficult

Interesting facts

Discover the unique features that make Netcup stand out

Based in Germany

Offers both managed and unmanaged servers

Has a large community forum

Provides a variety of payment options

Netcup's rating Top-Tier Provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. We also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

Strong reputation and consistent customer trust. Mature operations, transparent terms, and reliable support—well-suited for business-critical hosting.

Features
4 /5 Good

Netcup generally offers a solid set of features for most users. Basics like SSL, email, a control panel (e.g., cPanel), and backups are usually included. Some “advanced” items—like staging, stronger backups, or extra security—may require higher plans or paid upgrades, but overall you get a practical, modern hosting package.

Reliability
4.5 /5 Trustworthy

We consider Netcup highly reliable. It is a well-known provider with a long track record, clear company information, and stable operations. It usually has a strong presence in many regions (or is a top local brand) and earns consistent trust from customers across major review platforms. Problems may happen, but communication and fixes are typically fast and professional.

User Experience
3.8 /5 Good

Netcup is generally easy to use. The control panel is familiar and stable, and key features are easy to find. There may be a few confusing parts (some settings hidden, too many upgrade prompts), but normal users can still complete most tasks with basic tutorials and support help.

Support
4 /5 Good

Netcup generally provides reliable support. It offers multiple channels (usually chat + tickets), reasonable response times, and staff who can solve common problems. Complex cases may take longer or be escalated, but overall support is consistent and dependable for most users.

Pricing
4.6 /5 Very affordable

We consider Netcup excellent on price when the total cost is truly fair. The advertised price matches what most users actually pay, renewal rates are reasonable, and key needs like SSL, backups, and basic security are included instead of sold as expensive add-ons. Billing is clear, and there are no surprise fees.

Promotions
3.5 /5 Good discount

Netcup usually runs useful promotions. Coupons or sale prices are easy to find and apply, and the rules are mostly clear. Some offers require longer billing terms or apply only to first-time customers, but overall the savings are meaningful and checkout works smoothly.

Other Factors
2.5 /5 Average

We score Netcup a 3 when the provider looks normal but not fully proven in “business behavior.” Policies exist but may be hard to read, incomplete, or scattered. There may be mixed signals on refunds, unclear resource limits, or limited incident communication. Nothing is “fatal,” but we can’t call it best-in-class.

Netcup's FAQs

How do I register a domain with Netcup?

Visit our domain registration page and search for your desired domain name. Follow the prompts to complete the registration process.

What payment methods does Netcup accept?

We accept various payment options, including PayPal, credit cards (Visa, Mastercard), SOFORT, and bank transfers.

How can I contact Netcup support?

You can reach our support team via phone, email, or our online support portal 24/7.

Are there any promotions or discounts available?

Yes, we offer regular promotions and discounts on our domain registrations and hosting plans. Check our website for the latest offers.

What type of domain names does Netcup offer?

We offer a wide range of domain extensions, including .com, .net, .org, .eu, and many more.

How can I renew my domain name?

You can renew your domain name through our customer portal or by contacting our support team. We send out renewal reminders before your domain expires.

What are the benefits of using Netcup's hosting services?

Our hosting services provide high performance, reliability, and scalability. We offer various plans to suit different needs and budgets.

Can I transfer my domain to Netcup?

Yes, you can easily transfer your domain to Netcup. We provide a hassle-free transfer process that takes just a few days.

How do I set up email accounts with my Netcup domain?

Our hosting plans include email services. You can follow our easy setup guide to create email accounts associated with your domain.

Netcup's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
Kubernetes
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Netcup's Coupons

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5 euro discount
United States

5 euro discount

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5 EUR discount for new customers, 5 EUR Gutschein fuer Neukunden
United States

5 EUR discount for new customers, 5 EUR Gutschein fuer Neukunden

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